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Articles 1 - 9 of 9
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Flying The Unfriendly Skies: How Flight Crew Members Perceived And Communicatively Constructed The Emotional Labor Of Their Positions Throughout The Covid-19 Pandemic, William B.L. Ingelson
Flying The Unfriendly Skies: How Flight Crew Members Perceived And Communicatively Constructed The Emotional Labor Of Their Positions Throughout The Covid-19 Pandemic, William B.L. Ingelson
UNLV Theses, Dissertations, Professional Papers, and Capstones
The COVID-19 pandemic brought about unprecedented levels of volatility to all hospitality industries, including aviation. Such levels of volatility have highlighted a need to understand the effects of the COVID-19 pandemic on flight crew communication. This study explores the impact of the COVID-19 pandemic on intra-flight crew communication and the emotional labor flight crew members experienced. Utilizing the theoretical frameworks of facework, politeness theory, emotional labor, and emotional management, this study examined how participants communicated through the tumult of this time period. This study discovered heavy usage of surface acting and increased levels of emotional labor through 28 qualitative interviews …
Self-Reported Covid-19 Diagnosis And Severity And Its Association With Utilization Of And Delays In Needed Medical Care, Mohammad Hesam Alavi
Self-Reported Covid-19 Diagnosis And Severity And Its Association With Utilization Of And Delays In Needed Medical Care, Mohammad Hesam Alavi
UNLV Theses, Dissertations, Professional Papers, and Capstones
Covid-19, caused by the virus SARS-CoV-2, was declared a pandemic by the World Health Organization (WHO) on March 11, 2020. The pandemic-related disruptions and the pursuant lockdowns have adversely impacted every aspect of people’s lives including access to medical care, cancer care, preventive medicine, mental health, and dental care in an already imperfect healthcare system in the US. This study utilized the 2020 self-reported data from quarters 3 and 4 of the National Health Interview Survey, a cross-sectional interview survey by the Centers for Disease Control and Prevention, to determine the possible association of self-reported COVID diagnosis, test positivity, and …
Alleviating Labor Crunch In Singapore's Hospitality Industry, Chuah Peini
Alleviating Labor Crunch In Singapore's Hospitality Industry, Chuah Peini
UNLV Theses, Dissertations, Professional Papers, and Capstones
The acute shortage of manpower in hospitality workforce has been a persistent problem in Singapore throughout these years which adversely affects both the managerial and lower-skilled occupational groups of employees. The pandemic has further accelerated human resource issues across the country in 2020. It particularly hits the hospitality industry hard since hotel businesses are highly human-centric and the unprecedented world event has adversely resulted in severe manpower leakages and a dilution of talent pool. This paper will analyze the reasons, severity and impact of the manpower shortage within the hospitality industry in Singapore, focusing on service quality. Lastly, the author …
Covid-19 Vaccine Acceptance Behavior Among Hispanics/Latinxs In Nevada: A Theory-Based Analysis, Tara Marie Naoe Tacderan Wong Nerida
Covid-19 Vaccine Acceptance Behavior Among Hispanics/Latinxs In Nevada: A Theory-Based Analysis, Tara Marie Naoe Tacderan Wong Nerida
UNLV Theses, Dissertations, Professional Papers, and Capstones
The COVID-19 pandemic has impacted many lives around the world, leaving negative repercussions including health effects, economic downturns, and social and physical restrictions. The pandemic has also revealed many disproportionate health impacts on vulnerable populations, especially among the Hispanic and Latinx populations. The use of the three COVID-19 vaccines in the United States has presented a form of protection against additional negative impacts. However, hesitancy toward the COVID-19 vaccine has hindered its rapid uptake, preventing the country from reaching herd immunity and ultimately ending the pandemic. Current research is minimal in understanding the intentions of receiving the COVID-19 vaccine among …
The Impact Of The Covid-19 Pandemic On Online Food Delivery Apps, Lauren Morell
The Impact Of The Covid-19 Pandemic On Online Food Delivery Apps, Lauren Morell
UNLV Theses, Dissertations, Professional Papers, and Capstones
The restaurant industry continues to change as Online Food Delivery apps (OFD) continue to gain more popularity because of the COVID-19 pandemic. The food delivery market has grown over 52% since the start of the pandemic. Online food delivery app platforms like DoorDash, UberEats, and Postmates began to offer delivery over the past decade, rapidly growing with the help of ghost kitchens. Consumer behavior factors and intention to use OFDs have changed as more advanced app technology becomes available, and as the restaurant industry navigates the COVID-19 pandemic restrictions. Many consumers favor mobile delivery apps overall convenience and perceived usefulness. …
Improving Nurse Leaders’ Knowledge And Confidence In Transformational Leadership Skills In The Online Environment, Tanya Haight
Improving Nurse Leaders’ Knowledge And Confidence In Transformational Leadership Skills In The Online Environment, Tanya Haight
UNLV Theses, Dissertations, Professional Papers, and Capstones
Leadership is critical to the success of most organizations, and the achievement of an organization's goals is largely dependent on the leaders' ability to engage, motivate, and influence their teams—often referred to as Transformational Leadership. This is especially true for healthcare organizations wherein the morbidity and mortality of patients may be affected by the quality of leadership. At the start of the COVID-19 pandemic, in-person meetings transitioned to the online format without nurse leaders' formal training. Leaders cited this lack of orientation as impeding their ability to sustain an online-virtual transformational leadership presence with their teams. They reported varying degrees …
Factors Affecting Hotel Recommendation: Before The Covid-19 Pandemic And After The Reopening, Boran Kim
Factors Affecting Hotel Recommendation: Before The Covid-19 Pandemic And After The Reopening, Boran Kim
UNLV Theses, Dissertations, Professional Papers, and Capstones
During the COVID-19 pandemic, numerous people lost their lives, and a lot of industries were affected. The hospitality industry was especially affected due to social distancing, travel restrictions, and safety issues. During that time, not only did customers' expectations change but their recommendation of hotels to friends and colleagues also changed. The current study used five factors (i.e., cleanliness, location, room, service, and value) to discover which factors were affecting hotel recommendation before the COVID-19 pandemic and after the reopening. This study used secondary data (online surveys) from one of the well-known integrated resorts located in the western United States. …
Factors Influencing Service Robot Adoption: A Comparative Analysis Of Hotel-Specific Service Robot Acceptance Models, Ying Dong
UNLV Theses, Dissertations, Professional Papers, and Capstones
The market for service robots is expected to expand significantly owing to the increasing relevance of service automation under the outbreak of the COVID-19 pandemic. Despite the growing managerial interest in robotic applications in the hotel industry, current robotic research has been mostly conceptual with limited robot data on hand. In light of this issue, this paper will conduct a comparative analysis of hotel-specific service robot acceptance models between the Service Robot Acceptance Model (sRAM) and the Service Robot Integration Willingness (SRIW) framework. By identifying key elements of each service robot acceptance model, this paper puts an emphasis on investigating …
How Covid-19 Has Impacted Romantic Relationship Dynamics, Alexandria Jayci Lake
How Covid-19 Has Impacted Romantic Relationship Dynamics, Alexandria Jayci Lake
UNLV Theses, Dissertations, Professional Papers, and Capstones
The purpose of this study was to provide an exploration of impacts to romantic relationship dynamics attributed the COVID-19 pandemic. Though many attributes of COVID-19 classify it as a distinct, unique event in its own right, a literature review of past global health events and economic crises provided a foundational reference point from which to compare it to. Twelve participants who were in relationships with another person for at least four years at the time were interviewed, six of which who were parented individuals and six of which who had no children, to discover how COVID-19-related changes developed over the …