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The Role Of Competitive Intelligence In Provision Of Quality Information Services, Akorede Muftau Diyaolu Mr.

Library Philosophy and Practice (e-journal)

Competitive intelligence CI is the purposeful and coordinated monitoring competitor(s), wherever and whoever they may be, within a specific work or service delivery. Meanwhile, "competitors" are those firms considered as rivals or counterpart in business, and with whom competition is likely.

It is on this light and through review of related texts, that this paper looked at the followings subheadings of the paper:

1. The Overview of Competitive intelligence
2. The role of information professionals in quality service delivery;
3. The relevance of competitive intelligence to information services;

However, suggestions were made on the use of competitive intelligence for the purpose of information …

Provision Of Reference And Information Services In Public Libraries To Physically Challenged Persons In Nigeria: Challenges And Prospects, Ogagaoghene Uzezi Idhalama

Library Philosophy and Practice (e-journal)

Abstract

This paper examines the provision of reference and information services to the physically challenged persons in Nigeria: Challenges and prospects. The article demystifies the conceptual framework of information services and physically challenged persons, the information needs of the physically challenged as a concept was succinctly analyzed and the attention or relegation received by this group of library users discussed. The public library for instance is there to provide its services to all classes of users irrespective of age, sex, colour and disability. This paper is therefore timely as it ascertained how all libraries can help to meet up with …