Digital Commons Network^™

We Don't See Race, We See Blue: A Case Study Of Police Unions As Racialized Organizations, Sarahfina Aubrey Peterson

Dissertations and Theses

In the late 1960s, police began to unionize. Today, they are the most well-organized labor force in the United States, with 70% to 80% of sworn officers now represented by a union. Though it has been decades, little scholarship has developed about how police unions affect policing. Much of the research that does exist uses race-neutral frames to address an organization steeped in racial history. This study aims to address this gap in scholarship, in part, by introducing race as a motivation for and explanation of organizational output.

This research applies Victor Ray's racialized organizations theory to police unions. I …

Uncovering Moral Injury At Work: The Development And Initial Validation Of The Moral Injury At Work Scale (Miws), Megan J. Snoeyink

Dissertations and Theses

Employees frequently encounter situations at work that present moral or ethical dilemmas. Consequently, they may engage in immoral actions, witness moral violations, or fail to intervene when their coworkers behave immorally. Repeated exposure to such moral challenges can lead to moral injury--the damage to one's moral code and self-image resulting from witnessing, failing to prevent, or participating in what is perceived as an immoral act. Despite the potential for moral injury in workplace contexts, research has yet to adequately explore or measure this phenomenon. This dissertation addresses this gap by developing and validating the Moral Injury at Work Scale (MIWS). …

Investigating Trauma-Informed Practices Impact On Teacher Well-Being And Burnout, Philip Walter Schonebaum

Dissertations and Theses

Trauma-informed practices are a way to reduce the negative impacts of trauma without retraumatizing trauma victims (SAMHSA, 2014). Using trauma-informed training for staff, this study herein sought out to examine the overall impacts on utilizing trauma-informed care strategies on teacher well-being and burnout. The action research project, relying on qualitative data collection techniques, was an immersive approach to impact change in the educational landscape of a small, rural school district. Findings showed implementing trauma-informed practices in the school district led to a greater job satisfaction, reduced stress, and a sense of camaraderie with the students within the school. This study …

The Bonneville Power Administration In A Transformative Decade: A Study Of Collibration In Public Administration, Christopher M. Frost

Dissertations and Theses

In 1987, the Bonneville Power Administration (BPA) celebrated its 50th year as a federal agency. It was created in 1937 to market power produced by federal dam operations on the Columbia River and provide electric transmission service in the Pacific Northwest region. A decade later, while its organizational mission had largely remained the same, BPA had undergone a major transformation both in its governance role with regional partners and as an institution of the Pacific Northwest. This study seeks to understand how this change occurred.

My research identifies three factors that enabled BPA to successfully respond to external challenges to …

An Exploratory Study Of An Executive Team Leading Diversity, Equity, Inclusion, And Belonging (Deib), Tara Lashawn Cooper

Dissertations and Theses

With the increasing demographic diversity and critical focus on social justice in the United States, leaders are under significant pressure to integrate diversity, equity, inclusion and belonging (DEIB) strategies into their core operations and organizational culture. Challenged to think more critically about how to better prepare and support leaders in DEIB efforts, minimal research exists to provide insights on how executives should prepare, what they might expect, or the proven practices in DEIB. Driven by this lack of literature, this qualitative study explored how an executive team experienced and navigated the complexities of integrating and advancing DEIB in their organization. …

Primary Care In The University Setting After Covid-19: A Multiple Case Study Of Student Health Services In Oregon, D. Chad Johnson

Dissertations and Theses

In 2020, the COVID-19 pandemic disrupted operations across the settings of primary care and higher education institutions (HEI). HEIs faced sudden decreases in revenue because of reduced enrollments and external pressures to rapidly adapt delivery methods to accommodate the inability to provide in-person classes. Similarly, most primary care settings experienced major reductions to in-person visits and fee-for-service revenues. Student health services (SHS) exist within both primary care and higher education settings and are a unique and poorly understood aspect of primary care. This research set out to explore this under-studied primary care setting by answering the question: "How has COVID-19 …

An Examination Of The Degree To Which The Bia Models Representative Bureaucracy In Selected Lakota Communities, Melissa Eagle Bear

Dissertations and Theses

This dissertation focuses on representative bureaucracy as it applies to the administration of the Bureau of Indian Affairs (BIA) and experienced by Lakota people within two Indian reservation communities. There is limited research on the theory and practice of representative bureaucracy within the context of BIA services. This qualitative study rests on the assumption that representative bureaucracy would lead to positive policy outcomes for Indian people. This research focuses on three specific areas of representative bureaucracy: passive, symbolic, and active representation. This phenomenological research takes as given the centrality of a Lakota epistemology: the beliefs, values and practices embodied in …

The Factors Contributing To The Resilience Of Thailand's Social Welfare Nonprofit Organizations Since The Onset Of The Country's Prolonged Political Crisis In 2005, Narttana Sakolvittayanon

Dissertations and Theses

Since 2005, nonprofit organizations in Thailand, a transitive country, have experienced survival challenges due to social, economic, and political changes. This study aims to explore the organizational attributes of nonprofit organizations in Thailand that contribute to resilient capacity, which is an ability to survive and continue providing goods and services to fulfill missions when facing challenges. The research questions of this study are what factors have affected the resilience of social welfare nonprofit organizations in Thailand since the onset of the country’s prolonged political crisis in 2005? And to what extent do theories of nonprofit resilience in advanced liberal democracies …

Experiences Of People With Serious Mental Illness Seeking Services At Community Mental Health Centers During The Covid-19 Pandemic, Emily Leickly

Dissertations and Theses

Community mental health centers (CMHCs) have been underfunded and overburdened since Reagan-era disinvestment and the United States' move toward neoliberalism. Rates of mental illness have been rising consistently, particularly in Oregon, as CMHCs face continuing financial pressures and staff retention issues. This was before the COVID-19 pandemic. Today, we are still trying to understand the ongoing pandemic's impact on people with serious mental illnesses (SMI). Most of the studies in this area thus far are quantitative, and first-hand accounts of the pandemic from people with SMI are largely absent. Additionally, research in this area fails to draw on critical alternative …

Increasing Access To Doulas In Oregon: A Delphi Study, Courtney Elizabeth Crane

Dissertations and Theses

Doulas are trained, nonmedical support professionals that provide continuous emotional, informational, physical, and practical support before, during, and after childbirth. Doula care has been shown to reduce the cost of birth-related healthcare, reduce adverse birth outcomes, and increase patient satisfaction and positive birth experience. In 2011 Oregon became the first state to authorize payment expenditures of doula care through Medicaid as a strategy to reduce birth-related health disparities and increase culturally and linguistically appropriate healthcare delivery. The intention of the set of policies and administrative rules was to mandate access to doulas and other types of Traditional Health Workers (THWs) …

Disconnected, Frustrated And Withdrawn: Institutional Policy Implications For Equity In Student And Faculty Community, Jessica Marie Welsh

Dissertations and Theses

DFW rates at intuitions of higher education for students from underrepresented populations trended higher than majority students. A single explanatory case study provides insight to the factors impacting DFW rates in first-year gateway courses at a four-year, public, comprehensive institution. The study employed the use of focus groups of students, non-tenure-track faculty, and tenure-track faculty. In addition, institutional data was collected and used to triangulate to the data collected from focus groups. The inductive results showed multiple institutional barriers causing DFW rates among first-generation, Pell Grant, and/or students of color. Using Turner and Angulo’s (2018) theoretical framework of high-risk decision-making …

Toward A Typology Of Internationalization Strategy: The Intersection Of External Environments With Universities’ Structures And Cultures, Eric D. Leise

Dissertations and Theses

This study explored the influence institutional cultures and structures have on a university’s internationalization strategy. It also accounted for the roles external forces, such as government policies and geopolitics, play in shaping internationalization strategies. The comparative case study between the United States, England, and Sweden were situated within the contextual framework of comprehensive internationalization developed by the American Council on Education (ACE) and German Academic Exchange Service (DAAD). Applying neoinstitutionalist theory of isomorphism, the case study revealed three typologies of internationalization strategies: idealist, realist, and pragmatist. The study’s findings provide scholars and practitioners with new tools and insights to right-size …

Immigrant Therapists’ Perceptions Of Transference, Countertransference, And Racial Experiences In The United States, Lian Malki-Schubert

Dissertations and Theses

There has been a steady increase in the percentage of immigrant therapists in the US. In psychology doctoral programs, the number of foreign-born students has doubled between 1997 and 2016. The present study aimed to examine the perceived impact of therapists’ immigrant identity when working with US-born and foreign-born clients, as little research has been dedicated to this topic. Another central theme this study sought to explore was immigrant therapists’ perspective shifts on racial identity upon arriving in the US. Given that race is a social construct that is culturally bound, the study investigated immigrant therapists’ perceptions of racial identity …

A Job-Demand Resource Theory And Psychological Flexibility Integrated Model Of Police Officer Burnout, Lucas David Baker

Dissertations and Theses

Police officers encounter stressors as a result of job responsibilities that contribute to high rates of occupational burnout. Defined by three primary components (emotional exhaustion, depersonalization, and professional inefficacy), burnout is associated with health- and work-related problems among officers. In addition, police agencies incur significant costs associated with burnout due to performance decline and turnover. Officer burnout is also a matter of public interest given that burnout is associated with low prosocial behavior and high use of force. As such, research that aims to explore the formation and maintenance of officer burnout may be consequential for the profession and society …

Flawed Judgment: The Prolonged Failure Of Handschu V. Special Services Division, 1971-2022, Henry A. Burby

Dissertations and Theses

This thesis explores Handschu v. Special Services Division, an ongoing federal class-action suit brought by New York activists in 1971 to challenge the NYPD's right to use covert tactics to monitor them and undermine their political projects. The Handschu plaintiffs originally hoped that the court would find the NYPD's covert activities unconstitutional and would intervene on behalf of all New Yorkers thus targeted. After the conservative Burger Court challenged the pro-activist decisions of the previous Warren Court, the plaintiffs abandoned their ambitious goals and settled with the defendants. The Handschu defendants easily sidelined this settlement in the wake of the …

"It's Not By Accident": Examining Leadership Efforts To Disrupt Oregon's Segregated K-12 Education System, Michael Eric Salitore

Dissertations and Theses

The American education system systematically and persistently excludes students from the general education setting based on (dis)ability. Disproportionate segregation of students with Intellectual Disability (ID) is a form of prejudice that is acceptable today and allowable by current laws. Fully segregated education settings for students with ID are harmful to students with disabilities, to their neurotypical peers, and to civilized society as a whole. For many students with ID, ableist systems, deficit thinking, and special education rules allow for segregated placements to persist, impacting their pathway to accessing the general education curriculum.

Improving inclusive practices as a research-based practice for …

The Longitudinal Effects Of A Family And Sleep Supportive Intervention On Service Member Anger And Resilience, Shalene Joyce Allen

Dissertations and Theses

The vast majority of workplace intervention research on employee anger and resilience primarily focuses on individual-level strategies for mitigating employee anger and resilience outcomes in the workplace, with no studies having examined these outcomes with tangible occupational health interventions utilizing organizational-level techniques. Thus, the current study extends the literature on how to provide improvements in employee anger and resilience using higher system and organizational change mechanisms by providing evidence-based support for the effectiveness of a Total Worker Health® intervention, referred to as the Family and Sleep Supportive Intervention Training (FaSST). This approach employs both health protection and health promotion strategies …

Diffusion Of Innovation: Investigations Of Technology Advances On A University Campus, Melissa Shaquid Pirie

Dissertations and Theses

This multi paper format dissertation contains three separate but related papers. The three papers focus on the Diffusion of Innovation (Moore, 2014) through investigations of technological advances on a university campus. Each of the three papers highlights the work of faculty and staff who received internal university grant funding aimed at increasing innovation in technology use. The first paper covers a program built to address academic integrity issues through the regular and highly structured use of small group video conferencing as a requirement for all courses. The second paper recounts the process of creating an ePortfolio culture on campus through …

National Health Insurance Program In Nepal: Early Experiences And Its Effect On Health Service Utilization, Rajani Bharati

Dissertations and Theses

Introduction: Nepal initiated the Health Insurance program in 2016 to achieve Universal Health Coverage by 2030. However, the enrollment rate is low, and people are already starting to drop out. Therefore, this study aimed to explore the demand and supply side (service providers) experiences with Nepal's National Health Insurance Program and its effect on insurance enrollment and health service utilization.

Methods: We employed a mixed-method design. Ethnographic methods were used to explore the rich holistic insights into people's views and actions. We conducted 14 focus group discussions and 20 key informant interviews, mainly in Kailali and Baglung districts. …

Neoliberalism, Civic Identity, And Resistance: An Ethnographic Case Study Of A Community Development Organization, Erin Layne Elliott

Dissertations and Theses

Research on the marketization of the nonprofit sector and how it has come to operate in more business-like ways has been well documented in recent years. This research has largely focused on how marketization has pervaded the nonprofit sector, yet little research has been done on how business-like values and modes of acting are manifesting in nonprofits. Even less understood are the impacts marketization may have on foundational civic values in the nonprofit sector. As marketized discourses proliferate, concerns have been raised about threats to nonprofit autonomy and the sector's important civic role. This dissertation aims to fill this gap …

An "I" For An "I" : A Systematic Review And Meta-Analysis Of Instigated And Reciprocal Incivility, Lauren Sarah Park

Dissertations and Theses

Workplace incivility and its negative impacts on individuals, teams, and organizations have been widely studied. However, the literature lacks a comprehensive understanding of incivility from the instigator's perspective. The purpose of this dissertation was to demonstrate a set of meta-analytic relationships with instigated incivility to understand what individual, interpersonal, and organizational factors facilitate or prevent incivility instigation. Additionally, this work aimed to empirically test moderating effects of the relationship between experienced and instigated incivility, elucidating the conditions under which targets of incivility are more or less likely to instigate incivility in turn. This meta-analysis included 35,344 workers from 76 independent …

In Search Of A Third Place On Campus: An Exploration Of The Effects Of Built Space On Students' Sense Of Belonging, Kimberly S. Stave

Dissertations and Theses

Despite decades of environmental behavior research demonstrating the impact physical space has on human behavior, the American university has been slow to adopt this data into campus design and renovation plans. Campus ecology literature has demonstrated that the physical environment of the university campus communicates messages that influence students' feelings of well-being, mattering, and inclusion within the campus community, all significant contributors to student learning and retention.

Campus spaces designed for community building are essential to cultivate a sense of belonging for university students, however, locations dedicated to this type of social interaction, such as third places, are an often-underestimated …

Sense Of Belonging From A Distance: How Online Students Describe, Perceive, And Experience Belonging To The Institution, Marleigh Luster Perez

Dissertations and Theses

The availability and ease of access to online bachelor's degree programs has led to a dynamic shift in the world of higher education. While overall, there has been a decrease in student enrollments, distance student enrollment has been growing. According to a report by the Babson Survey Research Group, between the fall of 2012 and the fall of 2016 students pursuing higher education at all levels across degree-granting institutions fell by 3.8%. During the same four-year period, the percentage of those students choosing to take all or some of their courses at a distance increased from 25.9% to 29.7%. Among …

Residence Life As Learning Organizations: An Inquiry Into Organizational Elements That Support Integration Of The Residential Curriculum, Heather Kropf

Dissertations and Theses

Student learning and success is tied to the learning goals and mission of each institution, including environments outside of the classroom. Students are more diverse than ever in terms of their lived experience and their culture, identity, and how they engage in learning. Research has indicated that students spend the majority of their time outside the classroom, where they are learning through informal and formal environments. This has significance and opportunities for student affairs practitioners who desire to create student learning environments. In fact, residence life curricular approaches have demonstrated positive learning experiences for students.

However, implementing a learning-based curricular …

Organizational Risk In Multi-Sector Health Partnerships: A Case Study Of Oregon's Accountable Health Communities, Shauna Jean Nicole Petchel

Dissertations and Theses

The literature on collective action has documented that the perception of organizational risk -- both the uncertainty of potential outcomes and the meaning attached to them -- is an important factor in whether and how organizations engage in cross-sector collaborations. Yet there are few examples to date that document how health and social service leaders perceive organizational risks in cross-sector health partnerships focused on social determinants of health, or how their perceptions influence organizational commitment and willingness to engage in these partnerships over time.

This research aimed to fill this gap through a mixed methods case study of health and …

An Examination Of Daily Family-Supportive Supervisor Behaviors, Perceived Supervisor Responsiveness And Job Satisfaction, Luke Daniel Mahoney

Dissertations and Theses

Balancing both work and non-work life is increasingly recognized as a challenge for employees, and supervisors are in a position to support employees in their efforts to do so. Supervisors who exhibit family-supportive behaviors in support of employees who juggle work and family roles show benefits for employees in terms of well-being and job outcomes. The purpose of this study was to take a more fine-grained look at family-supportive supervisor behaviors (FSSB) using daily surveys in order to advance understanding of how family-supportive behaviors work within-person. Another aim of the study was to examine perceived supervisor responsiveness (PSR) for the …

Paradigm Shifts In Large-Scale Educational Change: Uncovering The Oregon Education Investment Board's Theory Of Change-In-Action, Johanna Kathryn Blackford

Dissertations and Theses

Education system leaders and policymakers around the globe expend vast amounts of resources on educational reform efforts and despite positive intentions, most attempts to affect educational change fail to realize large-scale, sustainable, positive outcomes--yet some have. While it is widely acknowledged that no two systems' educational change journeys are the same, what is becoming clear is that there is significant similarity among the thinking or paradigms underpinning theories of change-in-action guiding positive large-scale system-wide reform. This research highlights four change paradigms and suggests that a collective learning paradigm guided by systems thinking represents the paradigm shift associated with successful large-scale …

"To Call Or Not To Call?" The Impact Of Supervisor Training On Call Center Employee Attitudes And Well-Being, Whitney Elan Schneider Vogel

Dissertations and Theses

Call center customer service occupations represent a growing proportion of the U.S. economy in the digital age. These roles are characterized by low control, high levels of emotional labor, and burnout. Turnover rates in call centers are often twice as high as in other industries. To combat these challenges, I delivered a supervisor-focused mental health training intervention targeted at improving supervisor supportive behaviors and employee outcomes. The indirect effect of supervisor training on employee outcomes related to perceived supervisor support, problem-focused coping, burnout, turnover intentions, and withdrawal behaviors were evaluated. A waitlist control design (N = 74) was used …

Family Linked Workplace Resources And Contextual Factors As Important Predictors Of Job And Individual Well-Being For Employees And Families, Jacquelyn Marie Brady

Dissertations and Theses

The inextricable ties between work and family have been extensively studied, however, with both societal and organizational change there is a continuing need for organizational research to elucidate the effects work can have on family, individual, and job well-being. Through three studies, this body of work demonstrates the role of supervisors, psychological contextual factors, and workplace work-family resources for improving employee and spouse family well-being and employee psychological and job well-being. This dissertation drew upon data from the Study for Employment Retention of Veterans (SERVe) and the Work-family Health Network (WFHN). Study 1 investigated the link between a supportive supervisor …

Inclusion And Assimilation: Including Change In The Workplace, Marisa Jean Miller

Dissertations and Theses

Organizational assimilation is an ongoing and dynamic relationship between organization and individual member, where employees learn the expected norms of the organization and feel that they are able to attempt to make a change to the organization. Organizational members rely on social interactions within the organization to acquire the necessary knowledge they need to perform their roles, as well as support to attempt changes within the organization. This study proposes that feelings of inclusion, or the perception that an employee both belongs to and is unique within an organization, may be an influential construct associated with organizational assimilation and beneficial …