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Historical Evolution Of Age-Friendly Transitions In The Yangfangdian Community In Beijing: A Multi-Level Perspective, Lijun Chen, Vladimír Kočí, Haipeng Tian
Historical Evolution Of Age-Friendly Transitions In The Yangfangdian Community In Beijing: A Multi-Level Perspective, Lijun Chen, Vladimír Kočí, Haipeng Tian
DRS Biennial Conference Series
The issue of transition and transformation of communities has a long history. Particularly in today's context of increasing aging trends, cities and communities are facing unprecedented multiple challenges that drive the transition to a more inclusive and sustainable future to enable community stakeholders to have a higher quality of life experience and to fulfil their visions for the future. This paper systemically reveals insights from the past of the ageing issue in the Yangfangdian community in Beijing through a multi- level perspective (MLP) framework created with local residents, a museum and design students to understand the historical foundations of the …
Design And Transdisciplinary Learning In Community-University Collaborations For A Just Transition: The Case Of The Action Learning Course In Valencia, Spain, Ana Escario-Chust, Carlos Delgado Caro, Pablo Aranguiz, Guillermo Palau-Salvador, Álvaro Fernández-Baldor
Design And Transdisciplinary Learning In Community-University Collaborations For A Just Transition: The Case Of The Action Learning Course In Valencia, Spain, Ana Escario-Chust, Carlos Delgado Caro, Pablo Aranguiz, Guillermo Palau-Salvador, Álvaro Fernández-Baldor
DRS Biennial Conference Series
The Action Learning (AL) master course at the Universitat Politècnica de València endorses during 3 months the collaboration of the students and professors with community leaders from the vulnerable district of Orriols. By combining the diverse backgrounds of the students and the community leaders, it fosters a deeper and collaborative understanding of complex societal issues of the district. Through systems thinking and design thinking tools, they diagnose the context, envision a desired future, and take action to realize it in a transformative and creative way. It creates a bidirectional learning environment, engaging with real-world challenges and breaking down barriers between …
Reimagining Care: Designing A Social Robot Companion For Alzheimer's Caregiving, Kimberly Mitchell, Xiaopeng Zhao
Reimagining Care: Designing A Social Robot Companion For Alzheimer's Caregiving, Kimberly Mitchell, Xiaopeng Zhao
DRS Biennial Conference Series
The global rise in Alzheimer's and dementia cases is a growing concern due to an aging population and age-related health issues. By 2025, there will be 7.2 million individuals aged 65 and older living with these conditions, an 11% increase. By 2040, the US will require a 235% increase in caregivers to meet the demand. While technology can't replace human care, it can ease the caregiving responsibilities. To address this, an interdisciplinary team collaborated with caregivers and those living with Alzheimer's to create an affordable social robot. This paper discusses the ethical considerations, functionalities, and accessibility of the robot. The …
Virtual Reality For Assessment Of Chronic Lower Back Pain In Physiotherapy - Task Selection, Design, And User Experience Evaluation, Anders Lundström, Patrik Björnfot, William Sahlin, Hiran Herath, Lars Berglund, Edit Strömbäck
Virtual Reality For Assessment Of Chronic Lower Back Pain In Physiotherapy - Task Selection, Design, And User Experience Evaluation, Anders Lundström, Patrik Björnfot, William Sahlin, Hiran Herath, Lars Berglund, Edit Strömbäck
DRS Biennial Conference Series
Chronic low back pain (CLBP) presents a significant challenge in healthcare, re-quiring effective tools for rehabilitation and assessment. This study explores the use of virtual reality (VR) for assessment of physical function in patients with CLBP, and investigates how movements and tasks can be designed for assessment purposes. The focus is on physiotherapists' perceptions of using VR regarding task design, feasibility, and user experience. We conducted three design workshops with physiotherapists and HCI researchers, and designed three VR applications that we evaluated with six physiotherapy students. The study provides valuable insights into participants' perceptions and highlights promising and challenging aspects …
Revealing User Tacit Knowledge: Generative-Image-Ai Helps Create Better Design Conversation, Wenhui He, Yi Xiao, Yu Xie
Revealing User Tacit Knowledge: Generative-Image-Ai Helps Create Better Design Conversation, Wenhui He, Yi Xiao, Yu Xie
DRS Biennial Conference Series
In new product development, engaging users in co-creation provides valuable opportunities for innovation by uncovering their latent needs. However, user knowledge is often tacit and difficult to express. This study considers Generative-Image-AI as a tool to facilitate communication between users and designers, and explores how it intervenes in the design process to facilitate meaningful design conversations. We proposed the conceptual design iteration process model for Generative-Image-AI intervention in the product conceptual design phase and conducted a workshop with six designer-user dyads. The results demonstrated the positive impact of Generative-Image-AI on design conversations by fostering continuous communication, expanding possibilities, and encouraging …
Through The Megascope: Reimagining Design Education, Nekita Thomas, Lisa Mercer, Teressa Moses, Angelica Sibrian
Through The Megascope: Reimagining Design Education, Nekita Thomas, Lisa Mercer, Teressa Moses, Angelica Sibrian
DRS Biennial Conference Series
Addressing global challenges like racial tension and health inequalities, this paper urges a reimagining of design education's core principles. Four educators from diverse, often marginalized backgrounds collaboratively investigate design education's future, moving beyond mere reflection. Their insights fuel a broader initiative to envision inclusive design education. Drawing inspiration from W.E.B. Du Bois’ 'Megascope', this concept resists conventional paradigms, sheds light on overlooked narratives, and challenges ingrained epistemologies. The Megascope acts as a dynamic discourse tool, pushing the boundaries of design education. The educators, influenced by the Megascope's principles and their backgrounds, emphasize their dedication to anti-racist, equity-driven education, underscoring the …
Liveable Cities: Reimagining Design For Healthy Cities And Communities, Emmanuel Tsekleves, Jen Ballie, Cláudia De Souza Libânio, Blaise Nguedo-Yongsi, Marilyz Soto Hormazábal, Juan Montalvan, Leigh-Ann Hepburn Hepburn
Liveable Cities: Reimagining Design For Healthy Cities And Communities, Emmanuel Tsekleves, Jen Ballie, Cláudia De Souza Libânio, Blaise Nguedo-Yongsi, Marilyz Soto Hormazábal, Juan Montalvan, Leigh-Ann Hepburn Hepburn
DRS Biennial Conference Series
The Theme Track explores the intersection of design and urban health, aiming to create healthier, more liveable cities for all. This track welcomes design researchers, practitioners, passionate about addressing the complex health challenges faced by urban populations. We invite researchers to share their insights, case studies, and best practices, promoting the exchange of knowledge and fostering the creation of healthier urban environments. Key Areas: Healthy Urban Spaces: Creating inclusive and sustainable public spaces that promote physical activity, social interaction, and well-being. Designing resilient, efficient, and responsive healthcare systems and facilities in urban contexts. Also, exploring the role of design in …
Ethics In/Of/For Design, Deger Ozkaramanli, Laura F. Ferrarello, Linda N. Laursen
Ethics In/Of/For Design, Deger Ozkaramanli, Laura F. Ferrarello, Linda N. Laursen
DRS Biennial Conference Series
We frame design ethics as an invitation to care and argue against reducing it to a methodology, framework, checklist, toolkit, or an afterthought. This broad framing acknowledges that ‘ethics’ can carry multiple meanings in different contexts (e.g. responsible, critical, democratic) and can be approached from various theoretical perspectives (e.g. historical, cultural, speculative). Consequently, we recognize the need for a nuanced and reflexive discussion on why, where and how ethical questions and dilemmas intersect with design research and practices. For this, we aim to look back with critical historical awareness, while also looking forward with cautious optimism. We welcome both theoretical …
Envisioning Transformation Structures To Support Ethical Mediation Practices, Shruthi Sai Chivukula, Colin M. Gray
Envisioning Transformation Structures To Support Ethical Mediation Practices, Shruthi Sai Chivukula, Colin M. Gray
DRS Biennial Conference Series
Ethics is complex and situated, involving many stakeholders that impact the design of technology systems. Numerous methods and tools have been proposed to enable practitioners to address ethical issues in the workplace. However, little work has described how designers themselves understand and seek to respond to that ethical complexity. In this short paper, we present five transformation structures that visually and relationally depict how ethics might be addressed in a workplace setting. We base these structures on analysis of plans that 39 practitioners and students created in a co-design workshop to address an ethical concern in their job role. We …
Critical Design Soaps: Resisting The Aesthetic Hygiene Of Popular Design Methods, Felicia Nilsson, Josina Vink
Critical Design Soaps: Resisting The Aesthetic Hygiene Of Popular Design Methods, Felicia Nilsson, Josina Vink
DRS Biennial Conference Series
Design educators often utilize methods to teach students the practices of design. Yet, these popularized methods often wash away mess and inadvertently cultivate aesthetic hygiene among designers. In response, this research explores the following question: How can we instill critical aesthetic reflexivity among designers about the ways that design methods cultivate aesthetic hygiene? In two workshops with design students and practicing designers, we worked with soaps as tangible metaphors to explore the mess that popular methods erase. Exhibited together with prompting questions, these soaps were then used to spark conversations among design educators. Through our analysis of this process, we …
Grand Narratives Of Value And Their Relationship With Design, Natalia Gulbransen-Diaz, Leigh-Anne Hepburn
Grand Narratives Of Value And Their Relationship With Design, Natalia Gulbransen-Diaz, Leigh-Anne Hepburn
DRS Biennial Conference Series
We all use value speak in our everyday conversations. Within the field of design, the implications of value are even more integral: we expose and negotiate value in order to create “desirable” experiences and avoid “bad” products, and our respective ideas of value guide our actions and judgements of what is “worthwhile” or “important”. Yet despite its prevalence, our understanding of each respective value referent is often ambiguous and subjective. In this research, we examine three grand narratives of value and ascertain how each representation relates to design. We argue that the strengths and limitations inherent in theories of sociological, …
Customer-Centric Luxury Fashion Store Experiences: A Case Study Approach, Bethan Alexander, Holly Rose Thompson
Customer-Centric Luxury Fashion Store Experiences: A Case Study Approach, Bethan Alexander, Holly Rose Thompson
DRS Biennial Conference Series
This paper explores current approaches to customer-centric experiential strate-gies in a luxury fashion context, through an analysis of two UK luxury retailer case studies: Anya Hindmarch and MatchesFashion. While earlier studies have shown the importance of the physical luxury store, emphasis on customer experience (CX) and aspects related to service interactions that lead to pleasurable experi-ences remain nascent. Underpinned by interrelated theoretical constructs – cus-tomer experience, store atmospherics and retail design – and taking an explora-tory, qualitative approach (including documents, expert interviews and store ob-servation), the research promulgates the dimensions comprising customer-centric physical store experiences in luxury fashion. In doing …
“Bejay (Water) Is Our Sister”: Wearable Speculations To Entangle Collectively., Andrea Botero, Eliana Sanchez-Aldana, Alexandra Cuaran Jamioy, Susana Patricia Chicunque Agreda
“Bejay (Water) Is Our Sister”: Wearable Speculations To Entangle Collectively., Andrea Botero, Eliana Sanchez-Aldana, Alexandra Cuaran Jamioy, Susana Patricia Chicunque Agreda
DRS Biennial Conference Series
Inspired by the feeling-thinking-making of the tšombiach, a traditional belt or sash woven by the Kamëntŝa people (authors 2023) this paper explores the potential of a collection of wearable speculations to entangle collectively in matters of care (Puig de la Bella Casa 2017) relating to water in a territory. Through five speculative, hand-woven garments we (2 Kamëntŝa and 2 sn̈ená/foreign women) open dialogues on how wrapping/involving, in a tšombiach logic, can be a practice of care: of the body and of the territory. The pieces are speculative in the sense that they are not actual garments, nor are they tšombiachs, …
Eye-Tracking: Understanding The Why Behind Shopping Behavior, Katelijn Quartier, Charlotte Beckers
Eye-Tracking: Understanding The Why Behind Shopping Behavior, Katelijn Quartier, Charlotte Beckers
DRS Biennial Conference Series
This paper discusses a mixed method study in which we combine eye-tracking with semi-structured in-depth interviews, conducted at two similar stores of a re- tailer in the cosmetics sector. With this study the retailer wanted to investigate, on the one hand, how customers navigate and move around the store and, on the other hand, what they think of the design and experience of the two stores. Through this qualitative research method, you get a very rich set of information that mainly provides insights into the "why" behind shopping behavior. The results concerning shop- ping behavior indicate that in this store …
Enhancing Financial Education For Longevity Through Service Design, Sheng-Hung Lee, Joseph F. Coughlin, Sofie Hodara, Maria C. Yang
Enhancing Financial Education For Longevity Through Service Design, Sheng-Hung Lee, Joseph F. Coughlin, Sofie Hodara, Maria C. Yang
DRS Biennial Conference Series
As populations live longer, the traditional sequential phases of life—learning, earning, and retiring—don’t account for the complexity of demographic shifts. To age gracefully across a multiplicity of life phases, people must develop financial literacy at younger ages. This paper proposes a redesign of financial educational services between financial advisors and first-time clients using a Service-Behavior-Engagement (SBE) framework. We propose an immersive, multisensory service design kit, Design for Longevity (D4L), which includes tangible artifacts to facilitate experimentation, vulnerable conversations, and purposeful play: Longevity Planning Blocks, cards, and an interactive canvas. To test the kit, we conducted a 30-minute demonstration, followed by …
Insert Here: Unpacking Tensions In Designing Technologies For The Vagina, Nadia Campo Woytuk, Joo Young Park, Marianela Ciolfi Felice, Madeline Balaam
Insert Here: Unpacking Tensions In Designing Technologies For The Vagina, Nadia Campo Woytuk, Joo Young Park, Marianela Ciolfi Felice, Madeline Balaam
DRS Biennial Conference Series
From sex toys to fertility trackers to vaginal fitness, the design of vaginally inserted technologies often mirrors gendered norms and societal taboos. These norms perpetuate the vagina as an obscure and mystified area, making it difficult for designers to find their way amidst a web of technical, material, and ethical concerns. In this paper, we present a mingling of our experiences as designers, together with feminist and posthuman literature, to discuss the challenges and tensions arising when designing in this space. We provide alternative framings and reflect on how the case of designing for the vagina creates blurry definitions of …
Ai-Designed Creative Products: Consumption, Creativity, And Consumer Value, Luo Wang, Xinrui Zhang, Tie Ji
Ai-Designed Creative Products: Consumption, Creativity, And Consumer Value, Luo Wang, Xinrui Zhang, Tie Ji
DRS Biennial Conference Series
Artificial intelligence (AI) is widely employed to empower creative industries. Many enterprises have adopted AI to design creative products (CPs). This study investigates the determinants of purchase behavior and consumer attitudes towards AI-design CPs. Two studies were conducted. Study 1, with 764 participants, aims to determine if consumers have a positive view of AI design. Results indicate recognition of AI's creative abilities, with the designer's identity significantly affecting creativity evaluation. Study 2, based on 328 surveys, explores consumer evaluations of AI-designed products, purchase intentions, and attitudes. The result indicates that the impact of social relationship value on consumer purchase intention …
Sharing Instead Of Being Infringed: How To Build A Responsible Community For Online Artwork Sharing?, Shenglan Cui, Fang Liu, Biyao Li, Xiang Yuan
Sharing Instead Of Being Infringed: How To Build A Responsible Community For Online Artwork Sharing?, Shenglan Cui, Fang Liu, Biyao Li, Xiang Yuan
DRS Biennial Conference Series
The development of internet and artificial intelligence technology promotes the dissemination of artworks but also increases the possibility of infringement. Designers who selflessly share their work risk having it stolen, plagiarized, sold, used directly as NFT, or used for AI training. In this paper, we conducted an exploratory study to investigate desingers' needs and solutions when faced with online artwork-sharing infringement. We held two workshops to discuss design plagiarism and illegal AI-art data training. Ultimately, the team arrived at seven solutions for addressing potential infringement issues that arise when sharing artwork online. Synthesizing the participants' evaluations and related research, we …
Fostering A Patient-Led Culture Of Care Through Data Physicalization: A Design Approach To Create Awareness And Promote Data Collection On Antimicrobial Resistance, Ginevra Terenghi, Serena Cangiano, Antonella Autuori, Cristina Margarida Corti
Fostering A Patient-Led Culture Of Care Through Data Physicalization: A Design Approach To Create Awareness And Promote Data Collection On Antimicrobial Resistance, Ginevra Terenghi, Serena Cangiano, Antonella Autuori, Cristina Margarida Corti
DRS Biennial Conference Series
The paradigm shift in healthcare delivery models is leading to individuals assuming greater responsibilities and control, as the agency is moving from doctor-centric to patient-centric. To foster a patient-led culture of care, health and data literacy are essential, especially in the context of global challenges, where citizen awareness is fundamental to play actively in co-creating knowledge. This paper outlines a methodological approach and the outcomes of a design research project focused on promoting engagement and literacy to facilitate citizen and patient participation in addressing the antimicrobial resistance threat. The approach is tested in the format of an experimental workshop, inspired …
Discovering Design Implications For Future Food Experiencing Artifacts, Yağmur Kocaman, Damla Gözde Kocaman, Oğuzhan Özcan
Discovering Design Implications For Future Food Experiencing Artifacts, Yağmur Kocaman, Damla Gözde Kocaman, Oğuzhan Özcan
DRS Biennial Conference Series
Despite the growing number of research in Human-Food Interaction (HFI), studies mainly adopt a technology-oriented approach. The field focuses on creating foods computationally, leaving the device design neglected. This paper addresses this oversight by focusing on a prominent technology as a case study (i.e., 3D Food Printing) and exploring new forms and meanings HFI technologies may embody. We first explored domestic users' food-related dynamics, habits, and preferences in everyday life (N=19). We then present the outcomes of design workshops with 25 professional designers, resulting in 73 unique concepts aligned with the in-sights from domestic kitchen users. Overall, we extracted ten …
Delinking Design: Decolonialidad & Transmodernidad In Future Design Education In Abya Yala, Ricardo Sosa
Delinking Design: Decolonialidad & Transmodernidad In Future Design Education In Abya Yala, Ricardo Sosa
DRS Biennial Conference Series
The work presented here interrogates the future of design education by presenting the early development of a new curriculum in a small rural university in the P´urhepécha region, Mexico. The new undergraduate program is created drawing from the literature on decoloniality and transmodernity to reimagine design education. The interplay between this early work and a systematic inquiry of coloniality leads to new ways of thinking about design education and design at large in this context. This work contributes to a South-South dialogue seeking to undo coloniality in creative pedagogical practices and to reimagine what it means to design and to …
Enabling Regenerative Transitions: What Can Design Offer?, Michelle Alina Miller, Alexander Baumber
Enabling Regenerative Transitions: What Can Design Offer?, Michelle Alina Miller, Alexander Baumber
DRS Biennial Conference Series
Transition design first emerged as a provocation to designers to apply design theory and practice to enable societal transitions, including transitions toward sustainability. This raises questions around the roles that transition design can play in sustainability transitions and the specific capabilities that designers can draw on. This paper seeks to answer these questions via a transition design case study project in agricultural sustainability. Specifically, the project focuses on the growing interest in regenerative agriculture in New South Wales, Australia from 2017 through 2023. Within the case study, the researcher as designer-practitioner works as a change agent, taking part in collaborative …
Co-Design For Change: Propositions And Dilemmas, Geertje Slingerland, Gubing Wang
Co-Design For Change: Propositions And Dilemmas, Geertje Slingerland, Gubing Wang
DRS Biennial Conference Series
Co-design has been widely applied to develop interventions supporting behavior change. While numerous co-design propositions have been developed, applying these in practice often leads to difficulties and tensions. This study aims to review the co-design propositions and understand the dilemmas when applying them. A literature review was conducted, and twelve co-design propositions were identified after qualitative analysis. The study found that some co-design propositions conflict because they align with an idealistic versus a realistic perspective. By studying these conflicts in-depth, seven dilemmas were identified at the intersection of realist and idealist propositions. Implications of the findings on design for behavior …
Co-Design Under The Bauhaus Of The Seas Light-House Project: A New European Bauhaus Case Study In Lisbon And Oeiras, Cristiano Pedroso-Roussado, Nicholas B. Torretta, Frederico Duarte, Luisa Seixas, Mariana Pestana, Yacooba Labs Lda, Redcatpig Lda, Ann Light, Nuno Nunes
Co-Design Under The Bauhaus Of The Seas Light-House Project: A New European Bauhaus Case Study In Lisbon And Oeiras, Cristiano Pedroso-Roussado, Nicholas B. Torretta, Frederico Duarte, Luisa Seixas, Mariana Pestana, Yacooba Labs Lda, Redcatpig Lda, Ann Light, Nuno Nunes
DRS Biennial Conference Series
The Bauhaus of the Seas (BoS) is one of the Lighthouse projects of the New European Bauhaus initiative (NEB). The project promotes the application of the NEB values – sustainable, beautiful, together – to develop locally grounded De-monstrator Pilots and focus cities’ attention on the future of the oceans. A co-design approach is being applied in a series of participatory sessions with stake-holders, including nature/ecosystem experts, cultural institutions, local authori-ties and civic organizations, aiming at a consolidated collaborative approach. In this report we present the results from the co-design processes under develop-ment in Oeiras and Lisbon – two coastal territories …
Ai As A Catalyst For Creativity: Exploring The Use Of Generative Approach In Fashion Design For Improving Their Inspiration, Yu Jin, Juhyeok Yoon, James Andrew Self, Kyungho Lee
Ai As A Catalyst For Creativity: Exploring The Use Of Generative Approach In Fashion Design For Improving Their Inspiration, Yu Jin, Juhyeok Yoon, James Andrew Self, Kyungho Lee
DRS Biennial Conference Series
The emergence of generative AI sparked thoughts on how it can be helpful across the stages of fashion design practice and creativity. We investigated the potential impact of prompt engineering using stable diffusion and Midjourney on understanding the relationship between the prompt and outcome, and how it influences the final process, thinking, or result. Our study provides guidelines for designers to use specific formats and words to describe the garments to generate clothing designs even if they are not familiar with text prompt engineering. We found fashion designers more likely to focus on the clothes and the overall feeling that …
Reimagining Trustworthy Robot Fleets With Animal Analogies, Suvi Hyökki, Elizabeth K. Phillips, Lydia Melles, Michael Laakasuo
Reimagining Trustworthy Robot Fleets With Animal Analogies, Suvi Hyökki, Elizabeth K. Phillips, Lydia Melles, Michael Laakasuo
DRS Biennial Conference Series
In the future, multi-agent robot fleets will be important for domains like agriculture, space exploration, and air combat. Trust of human-machine teams is needed to make the teams resilient to the faults of both human and robot teammates. Trust in multi-agent systems is often fragile: if any agent in the system is less reliable than the others, people will stop interacting with all of them. Studying relationships in human-animal systems can provide useful insights into designing human-robot systems. We present a method for gathering insight into how humans, working with animal systems think about the relationships between the individuals and …
Reflections On The Usefulness And Limitations Of Tools For Life-Centred Design, Martin Tomitsch, Katharina Clasen, Estela Duhart, Damien Lutz
Reflections On The Usefulness And Limitations Of Tools For Life-Centred Design, Martin Tomitsch, Katharina Clasen, Estela Duhart, Damien Lutz
DRS Biennial Conference Series
Life-centred design decenters humans and considers all life and the far-reaching impacts of design decisions. However, little is known about the application of life-centred design tools in practice and their usefulness and limitations for considering more-than-human perspectives. To address this gap, we carried out a series of workshops, reporting on findings from a first-person study involving one design academic and three design practitioners. Using a popular flat-pack chair as a case study, we generatively identified and applied four tools: systems maps, actant maps, product lifecycle maps and behavioural impact canvas. We found that the tools provided a structured approach for …
Reimagining Antibiotic Delivery At Home: Designing A Wearable Cool-Infuser, Geoffrey Thompson, Rowan Page, Benjamin Rogers
Reimagining Antibiotic Delivery At Home: Designing A Wearable Cool-Infuser, Geoffrey Thompson, Rowan Page, Benjamin Rogers
DRS Biennial Conference Series
As antimicrobial resistance (AMR) intensifies, hospitals face increased pressure due to the high demand for bed spaces and the associated risks of hospital-acquired infections. Outpatient Antimicrobial Therapy (OPAT) offers a solution by enabling patients to receive life-saving intravenous antibiotic treatments in the community rather than in hospitals. However, temperature-sensitive antibiotics can degrade when exposed to heat, creating design challenges in OPAT settings. Current antibiotic infusion devices focus on the clinical need and outcomes of treatment, leaving room to improve the holistic patient experience of living with the device. Through a human-centred design approach, this project develops a Wearable cool-infuser that …
How To Use Service Prototypes To Reduce The Complexity Of Social Problems : A Case Study Of Adoption Services Of Public Animal Shelter., Yu-Hsin Li, Hsien-Hui Tang
How To Use Service Prototypes To Reduce The Complexity Of Social Problems : A Case Study Of Adoption Services Of Public Animal Shelter., Yu-Hsin Li, Hsien-Hui Tang
DRS Biennial Conference Series
Stray dog population management (SDPM) poses a significant social challenge in Asia, where adoption services in animal shelters offer a resolution. However, the severity of this issue is exacerbated by high personnel and infrastructure de-mands, coupled with limited public awareness. Our application of service design strategically optimizes and enhances the quality and experience of adoption ser-vices. We recognized the pivotal role of service prototypes in navigating the complexities inherent in social problems. This study examines two animal adop-tion service cases, highlighting the diverse uses of prototypes in understanding social issues refining and evaluating designs within societal limitations. Detailed roles and …
Trauma Responsiveness By Design: Towards An Ethic Of Care And Accountability In Design Research, Sarah Fathallah, Verónica Caridad Rabelo
Trauma Responsiveness By Design: Towards An Ethic Of Care And Accountability In Design Research, Sarah Fathallah, Verónica Caridad Rabelo
DRS Biennial Conference Series
Design research can help us understand, dismantle, and transform unjust systems and the material realities that they create, while guiding us towards transformative, radical futures yet to be designed. However, design research can also be a site of harm and trauma. We argue that a “do no harm” guiding principle to ethics in design research is insufficient. Rather, design researchers need to reckon with and prepare for the likelihood that they will cause harm to the people and communities they engage in their design processes. We draw from the ethics of care and accountability theorized and explored by feminist thought …