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Technology and Innovation

Singapore Management University

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Knowledge management

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Future-Proofing Students In Higher Education With Unmanned Aerial Vehicles Technology: A Knowledge Management Case Study, Thomas Menkhoff, Siew Ning Kan, Eugene K. B. Tan, Shaohui Foong Jan 2022

Future-Proofing Students In Higher Education With Unmanned Aerial Vehicles Technology: A Knowledge Management Case Study, Thomas Menkhoff, Siew Ning Kan, Eugene K. B. Tan, Shaohui Foong

Research Collection Lee Kong Chian School Of Business

In this paper we report experiences in implementing a new course ‘Understanding Drone & Robotics Technology – History, Usage, Ethics & Legal Issues’ at the Singapore Management University framed as a strategic knowledge management (KM) initiative in an institution of higher learning aimed at capturing, sharing and creating new knowledge about disruptive technologies such as unmanned aerial vehicles. We posit the new course as a knowledge innovation initiative (similar to a KM-enabled business case in a corporate setting) in support of the university’s mission and vision so as to deliver new value to students and to stay ahead of the …


Engaging Knowledge Management Learners Through Web-Based Ict: An Empirical Study, Thomas Menkhoff, Tze Yian Thang, Yue Wah Chay, Yue Kee Wong May 2011

Engaging Knowledge Management Learners Through Web-Based Ict: An Empirical Study, Thomas Menkhoff, Tze Yian Thang, Yue Wah Chay, Yue Kee Wong

Research Collection Lee Kong Chian School Of Business

The purpose of this paper is to examine how to successfully blend an e-learning module into a knowledge management (KM) course aimed at getting KM students interested in the respective subject matter (=KM) in a web-based learning environment. Based on data obtained from 138 undergraduate business management students at a university in Singapore, practical aspects of effectively implementing an e-learning system with a focus on KM are analyzed and the importance determined of three conceptual variables in the context of successful blended learning approaches: online faculty to student interaction, social presence and personal e-learning experiences. The study shows some positive …


Notes From An ‘Intelligent Island’: Towards Strategic Knowledge Management In Singapore’S Small Business Sector, Thomas Menkhoff, Yue Wah Chay, Benjamin Loh Jan 2004

Notes From An ‘Intelligent Island’: Towards Strategic Knowledge Management In Singapore’S Small Business Sector, Thomas Menkhoff, Yue Wah Chay, Benjamin Loh

Research Collection Lee Kong Chian School Of Business

This essay outlines some of the benefits and challenges of implementing strategic knowledge management systems in small and medium-sized enterprises (SMEs) with reference to respective initiatives in the Republic of Singapore. The article addresses following research questions: What is knowledge management (KM) and why has it become an issue? How can SMEs benefit from strategic KM? What are the potential pitfalls of KM applications in small firms? What are the strategic imperatives of using KM in SMEs? Do small and large firms require different KM systems? What are the critical success factors which have to be considered during implementation? How …