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The Public Library As Resistive Space In The Neoliberal City, Sofya Aptekar
The Public Library As Resistive Space In The Neoliberal City, Sofya Aptekar
Publications and Research
With reduced hours, decaying infrastructure, and precariously positioned staff, local public libraries provide much needed services in cities devastated by inequality and slashed safety nets. In this article, I draw on ethnographic research of a small public library in a diverse, mostly working class neighborhood in Queens, New York. I show that in addition to providing an alternative to the capitalist market by distributing resources according to people’s needs, the library serves as a moral underground space, where middle class people bend rules to help struggling city residents. Although the library occasionally replicates hegemonic ideologies about immigrant assimilation, it provides …
Eighteen Blind Library Users’ Experiences With Library Websites And Search Tools In U.S. Academic Libraries: A Qualitative Study, Adina Mulliken
Eighteen Blind Library Users’ Experiences With Library Websites And Search Tools In U.S. Academic Libraries: A Qualitative Study, Adina Mulliken
Publications and Research
Telephone interviews were conducted with 18 blind academic library users around the U.S. about their experiences using their library and its website. The study uses the perspective that blind users’ insights are fundamental. A common theme was that navigating a webpage is time consuming on the first visit. Issues identified include the need for “databases” to be defined on the homepage, accessibly coded search boxes, logical heading structure, and several problems to be resolved on result pages. Variations in needs depending on users’ screen reader expertise were also raised. Suggestions for libraries to address these issues are offered.