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A Framework For Considering Dissociative Identity Effects In Consumption, Bonnie Simpson, Lea Dunn, Katherine White Dec 2019

A Framework For Considering Dissociative Identity Effects In Consumption, Bonnie Simpson, Lea Dunn, Katherine White

Management and Organizational Studies Publications

This chapter examines the mirror image of the identity association principle: dissociation. While the association principle posits that stimuli associated with a positively regarded identity receive more positive evaluations, the dissociation principle suggests that stimuli associated with negatively regarded identities will receive negative evaluations and be abandoned. The authors focus on the nature of dissociative reference groups or groups that the consumer is motivated to avoid association with, and present a framework outlining how dissociative influence can impact consumer behavior. They review the literature on dissociative influence and note that although dissociative reference groups often spur avoidance behaviors, they can …


Stress And Well-Being At The Consumer-Employee Interface, Bonnie Simpson, Madelynn Stackhouse, Katherine White Sep 2019

Stress And Well-Being At The Consumer-Employee Interface, Bonnie Simpson, Madelynn Stackhouse, Katherine White

Management and Organizational Studies Publications

Although stress has become a prominent research theme in consumer behavior and occupational health, to the authors knowledge there is only one review on the relationship between consumer behavior and stress (i.e., when internal and external factors exceed an individual’s resources and endangering the individual’s well-being) and this was published 10 years ago. Further, research on occupational stress has yet to be fully integrated into the consumer stress literature. In this chapter, the authors attempt to advance research on consumer stress by a drawing on a satisfaction mirror framework which outlines that consumers and employees influence each other through a …


Peering Inside The ‘Black Box’: The Impact Of Management-Side Representatives On The Industrial Relations Climate Of Organizations, Shelagh Campbell, Johanna Weststar Jun 2019

Peering Inside The ‘Black Box’: The Impact Of Management-Side Representatives On The Industrial Relations Climate Of Organizations, Shelagh Campbell, Johanna Weststar

Management and Organizational Studies Publications

The labor climate of an organization can have a great impact on productivity and efficiency. Managing this climate is often left to union stewards and management-side labor relations representatives. While there is a large literature on the role of union stewards, little is written about the role that management-side labor relations representatives play in establishing or maintaining positive labor-management relations. Building from a series of interviews with labor relations representatives in Canada and a nationwide pilot study of frontline industrial relations workers, we model the role of the labor relations representatives and their specific job actions in the established model …


Building Momentum For Collectivity In The Digital Games Community, Johanna Weststar, Marie-Josee Legault May 2019

Building Momentum For Collectivity In The Digital Games Community, Johanna Weststar, Marie-Josee Legault

Management and Organizational Studies Publications

Studies of digital game labor have tended to document problems in the working lives of developers while devoting relatively limited attention to solutions, or to collective representation as a step toward solutions. An increasing number of game developers are dissatisfied with their working conditions, and dissatisfaction is a necessary condition for workers to engage in collective action to gain the representational power needed to achieve change in the workplace. Noting that the landscape of collective mobilization in the game industry has not yet been systematically mapped, this article documents collective actions over the past five decades, and asks, “Are the …


How Co-Creation Increases Employee Corporate Social Responsibility And Organizational Engagement: The Moderating Role Of Self-Construal, Bonnie Simpson, Jennifer Robertson, Katherine White Mar 2019

How Co-Creation Increases Employee Corporate Social Responsibility And Organizational Engagement: The Moderating Role Of Self-Construal, Bonnie Simpson, Jennifer Robertson, Katherine White

Management and Organizational Studies Publications

This research merges literature from organizational behavior and marketing to garner insight into how organizations can maximize the benefits of Corporate Social Responsibility (CSR) for enhanced CSR and organizational engagement of employees. Across two field experiments, the authors demonstrate that the effectiveness of employee co-creation activities in increasing employees’ positive CSR perceptions is moderated by self-construal (i.e., whether an individual views the self as relatively independent from or interdependent with others). In particular, the positive effect of co-creation on CSR perceptions emerges only for employees with a salient interdependent self-construal (either measured as an individual difference or experimentally manipulated). Moreover, …