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Staff Perceptions Of Work-Environment Factors Affecting Morale In Southeastern Registrar's Offices, Rheanna Plemons May 2014

Staff Perceptions Of Work-Environment Factors Affecting Morale In Southeastern Registrar's Offices, Rheanna Plemons

Dissertations

Studies on morale are prevalent in industry, healthcare, and public educational systems. However, morale studies are limited within higher education and focusing on the support staff at universities. This qualitative study used focus groups to identify themes among support staff in selected Registrar’s Offices in the Southeastern region of the United States. Institutions were chosen based on comparable enrollments and similar organizational structure. The researcher asked participants to discuss their perceptions on current morale levels in the office and how different work responsibilities affect morale. In addition, participants were asked to discuss motivators used by leaders and whether those motivators …


Mentoring: The College Freshman Female Perspective, Catrice L. Reese May 2014

Mentoring: The College Freshman Female Perspective, Catrice L. Reese

Dissertations

Grant-Vallone, Reid, Umali, and Pohlert (2004) outlined how students who regularly take advantage of student support services, mentoring, or academic support programing opportunities are more likely to accomplish their academic goals. Postsecondary institutions are responsible for providing innovative educational experiences to students. Proactively identifying key delimiting factors that inhibit student achievement can increase the persistence and retention rates of critical populations. Mentoring relationships are especially crucial to the academic achievement and successful matriculation of first-year freshman students. Approximately one out of three freshmen does not successfully matriculate to the second year of the collegiate endeavor (U.S. News & World Report, …