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Witness The Spectacle, If You Can: An Investigative Analysis Of The Accessibility Of Democracy In Syracuse Local Government, Alexis Rinck May 2017

Witness The Spectacle, If You Can: An Investigative Analysis Of The Accessibility Of Democracy In Syracuse Local Government, Alexis Rinck

Honors Capstone Projects - All

This qualitative study seeks to explore, analyze, and challenge the structure and participants in Syracuse local government. In 2015, a study done by Rutgers University professor, Paul Jargowsky, named Syracuse as the city with the poorest Black and Latino populations in the United States (Jargowsky 2015). This study has culminated into an in-depth examination of Syracuse local government and the accessibility of its representative democracy. This study utilizes qualitative methods: participant observation and in-depth semi-structured interviews to explore how groups of citizens engage with the local government through attending public meetings. Three primary themes include: the emergence of a political …


Evaluating Variables Of Patient Experience And The Correlation With Design, Dyutima Jha, Amy Keller Frye, Jennifer Schlimgen Apr 2017

Evaluating Variables Of Patient Experience And The Correlation With Design, Dyutima Jha, Amy Keller Frye, Jennifer Schlimgen

Patient Experience Journal

The objective of this paper was to understand the variables of patient experience by analyzing recent and relevant evidence and to identify design solutions within the hospital environment that positively impact those variables. A systematic review of literature published from 2008-present was conducted to identify variables that contribute to patient experience benefits. Identified variables were documented and categorized into a design, organizational, and outcome variable matrix. Interviews were conducted with professionals from healthcare institutions, architecture firms and organizations committed to improving the patient experience. Data from healthcare facilities, with high patient experience scores, was also examined to derive effective design …


Beyond Ada Compliance: The Library As A Place For All, Jj Pionke Jan 2017

Beyond Ada Compliance: The Library As A Place For All, Jj Pionke

Urban Library Journal

In 2015, the American with Disabilities Act (ADA) celebrated its 25th anniversary. While libraries have instituted ADA compliance initiatives since the law came into effect in 1990, and new libraries are generally designed with compliance in mind, to be truly accessible for all people, libraries must incorporate principles of universal design not just into the physical building but into all aspects of the library, including our web presence and the services we provide to patrons. This paper argues that libraries are falling far short of true accessibility and that there needs to be a serious mental shift in how …


“There Is Nothing Inherently Mysterious About Assistive Technology”: A Qualitative Study About Blind User Experiences In Us Academic Libraries, Adina Mulliken Jan 2017

“There Is Nothing Inherently Mysterious About Assistive Technology”: A Qualitative Study About Blind User Experiences In Us Academic Libraries, Adina Mulliken

Publications and Research

Eighteen academic library users who are blind were interviewed about their experiences with academic libraries and the libraries’ websites using an open-ended questionnaire and recorded telephone interviews. The study approaches these topics from a user-centered perspective, with the idea that blind users themselves can provide particularly reliable insights into the issues and potential solutions that are most critical to them. Most participants used reference librarians’ assistance, and most had positive experiences. High-level screen reader users requested help with specific needs. A larger number of participants reported contacting a librarian because of feeling overwhelmed by the library website. In some cases, …