Digital Commons Network^™

A Studio Model For Academic Data Services, Samantha Guss

University Libraries Faculty and Staff Publications

This book serves as proof that there are plenty of effective ways to provide data services in an academic environment and that there can never be a one-size-fits-all approach. It is still valuable, however, to look closely at other's service models--to learn from successes, to borrow concepts and metaphors from other realms, and to think about one's own services through new lenses. A service model is a framework used to describe and understand the "who, what, where, when, and how" of a service from different stakeholders' perspectives; it can serve as a useful tool for developing and improving data services …

Assessment Committees: Good Practices From Arl Libraries, Michelle H. Brannen, Sojourna J. Cunningham, Regina Mays

University Libraries Faculty and Staff Publications

Purpose – Assessment activities in academic libraries continue to grow as libraries explore assessment endeavors. Ranging from basic stats gathering and reporting to surveys, focus groups, and usability studies and beyond. Many practitioners are finding it necessary to create new processes and programs, with little guidance. The purpose of this paper is to paint a broad picture of assessment activities in Association of Research Libraries (ARL) university libraries with the goal of creating a resource for libraries developing or improving their assessment programs.

Design/methodology/approach – A survey was developed that asked questions about assessment personnel, activities, mission, and website. A …