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New England Statnet: A Community Of Practice In Performance Measurement, Michael J. Ward, Amy E. Smith, Edward J. Collins, Jr. Center For Public Management, University Of Massachusetts Boston
New England Statnet: A Community Of Practice In Performance Measurement, Michael J. Ward, Amy E. Smith, Edward J. Collins, Jr. Center For Public Management, University Of Massachusetts Boston
Office of Community Partnerships Posters
One way public organizations improve services is through the implementation of performance measurement programs. To help public managers address the challenges of performance measurement, knowing how others are using data in decision-making is valuable. Communities of practice are one way for public managers to access such information. StatNet began in 2008 as a network of municipal officials using data-driven performance management approaches. The group gathers three times per year for in-depth discussion of municipal governance, focusing on topics such as police, fire, budgets, constituent relations and DPWs.