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Collaborative Problem Solving: The Role Of Team Knowledge Building Processes And External Representations, Michael Rosen
Collaborative Problem Solving: The Role Of Team Knowledge Building Processes And External Representations, Michael Rosen
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This dissertation evaluates the relationship between five team knowledge building processes (i.e., information exchange, knowledge sharing, option generation, evaluation of alternatives, and regulation), the external representations constructed by a team during a performance episode, and performance outcomes in a problem solving task. In a broad range of domains such as the military, and healthcare, team-based work structures used to solve complex problems; however, the bulk of research on teamwork to date has dealt with behavioral coordination in routine tasks. This leaves a gap in the theory available for developing interventions to support collaborative problem solving, or knowledge-based performance, in teams. …