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Leadership Strategies To Retain Key Employees, Keith Reginald Stafford
Leadership Strategies To Retain Key Employees, Keith Reginald Stafford
Walden Dissertations and Doctoral Studies
Retention of key employees protects a firm's investment in its human resources. Employee retention is an issue in the insurance sector, particularly among sales employees. The purpose of this descriptive study was to explore leadership strategies used by insurance sales managers to retain key employees. Herzberg's dual factor theory and Adams's equity theory were used to explore insurance sales managers' insights into leadership strategies. Semistructured interviews were conducted with 15 insurance sales managers in southern California to elicit the strategies they used to maintain their key salespeople. Data were analyzed using the modified Van Kaam method. Seven themes emerged from …
The Effects Of Competency On Job Satisfaction For Professional Counselors When Providing Court Testimony, Joshua David Francis
The Effects Of Competency On Job Satisfaction For Professional Counselors When Providing Court Testimony, Joshua David Francis
Walden Dissertations and Doctoral Studies
Professional counselors experience increasing levels of ethical complaints when they provide opinions in child custody cases; the complaints question their competency levels and potentially affect job satisfaction. The purpose of the study was to determine any relationship between competencies and job satisfaction for 277 counselors and 66 psychologists. The competence theory served as the foundation of the study. The quantitative study was a nonexperimental, correlational design using a closed-ended survey. A new, validated Professional Competence Standards Instrument (PCSI) measured both competency as the independent variable and job satisfaction as the dependent variable to assess if competency affected job satisfaction. E-mail …