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Developing A Method For Identifying And Reducing Functional Discrepancies Of Information Systems, Jung-Wei Chen
Developing A Method For Identifying And Reducing Functional Discrepancies Of Information Systems, Jung-Wei Chen
Dissertations & Theses (Open Access)
Currently more than half of Electronic Health Record (EHR) projects fail. Most of these failures are not due to flawed technology, but rather due to the lack of systematic considerations of human issues. Among the barriers for EHR adoption, function mismatching among users, activities, and systems is a major area that has not been systematically addressed from a human-centered perspective. A theoretical framework called Functional Framework was developed for identifying and reducing functional discrepancies among users, activities, and systems. The Functional Framework is composed of three models – the User Model, the Designer Model, and the Activity Model. The User …