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Cultural Differences In Forgiveness Fatalism, Trust Violations, And Trust Repair Efforts In Interpersonal Collaboration, Jessica L. Wildman Jan 2011

Cultural Differences In Forgiveness Fatalism, Trust Violations, And Trust Repair Efforts In Interpersonal Collaboration, Jessica L. Wildman

Electronic Theses and Dissertations

Mistakes and betrayals can cause developing interpersonal trust between parties to be broken, and damaged trust can have serious negative impacts on relationships, such as withdrawal from group interaction or the enactment of revenge. Research has suggested that the use of apologies helps to repair damaged trust. However, this research is almost exclusively based in westernized populations and has not begun to explore any cross-cultural differences. Therefore, the primary goal of this comparative cross-national laboratory study was to examine if, and how, the effectiveness of trust repair efforts differs across cultures. The effectiveness of three manipulated trust repair strategies (no …


A Configural Approach To Patient Safety Climate: The Relationship Between Climate Profile Characteristics And Patient Outcomes, Sallie J. Weaver Jan 2011

A Configural Approach To Patient Safety Climate: The Relationship Between Climate Profile Characteristics And Patient Outcomes, Sallie J. Weaver

Electronic Theses and Dissertations

Patient safety climate is defined as a holistic snapshot of enacted work environment practices and procedures related to patient safety, derived from shared perceptions of social and environmental work characteristics. While patient safety climate has been touted as a critical factor underlying safe patient care, our understanding of input factors influencing shared climate perceptions and, in turn, the effects of climate as a collective, group-level construct on important outcomes remains underdeveloped, both theoretically and empirically. Therefore, the current study examines (1) the antecedents that impact individual patient safety climate perceptions and (2) the relationships between hospital unit patient safety climate …


The Effects Of Scoring Technique On Situational Judgment Test Validity, Daniel S. Miller Jan 2011

The Effects Of Scoring Technique On Situational Judgment Test Validity, Daniel S. Miller

Electronic Theses and Dissertations

Situational Judgment Tests (SJTs) are frequently used by organizations as a face-valid selection measure with low adverse impact and a relatively strong relationship with relevant criteria. Despite their common use, there remain several research questions regarding the theoretical foundations and characteristics of SJTs. Additionally, developments in SJT scoring provide fertile ground for research to validate new scoring techniques to better predict criteria of interest. Motowidlo and his colleagues (2006) recently developed a scoring technique for SJTs based on the principle of Implicit Trait Policies (ITPs) which are implicit beliefs concerning the effectiveness of different behavioral choices that demonstrate varying levels …


Examining The Impact Of Leader Social Distance On A Multicultural Team, Granados Deborah Diaz Jan 2011

Examining The Impact Of Leader Social Distance On A Multicultural Team, Granados Deborah Diaz

Electronic Theses and Dissertations

Leading multicultural teams is one of the main challenges faced by today’s leaders. The advantages often associated with multicultural teams (e.g., collaboration and integration of different knowledge, ideas, and approaches to a task) are often the major challenges in leading these teams. The literature on effective multicultural teams has identified leadership as an important factor for team effectiveness. Therefore, the goal of this study was to examine the effect of leader social distance in multicultural teams. A lab study was designed to test the impact of experimentally-manipulated leader social distance (socially close or socially distant) on the relationship between team …