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Communication

Research Collection College of Integrative Studies

2021

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Preparing Workplaces For Digital Transformation: An Integrative Review And Framework Of Multi-Level Factors, Brigid Trenerry, Samuel Chng, Yang Wang, Zainal Suhalia, Sun Sun Lim, Han Yu Lu, Peng Ho Oh Mar 2021

Preparing Workplaces For Digital Transformation: An Integrative Review And Framework Of Multi-Level Factors, Brigid Trenerry, Samuel Chng, Yang Wang, Zainal Suhalia, Sun Sun Lim, Han Yu Lu, Peng Ho Oh

Research Collection College of Integrative Studies

The rapid advancement of new digital technologies, such as smart technology, artificial intelligence (AI) and automation, robotics, cloud computing, and the Internet of Things (IoT), is fundamentally changing the nature of work and increasing concerns about the future of jobs and organizations. To keep pace with rapid disruption, companies need to update and transform business models to remain competitive. Meanwhile, the growth of advanced technologies is changing the types of skills and competencies needed in the workplace and demanded a shift in mindset among individuals, teams and organizations. The recent COVID-19 pandemic has accelerated digitalization trends, while heightening the importance …