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The Parallel Organization And Employee Perceptions Of Participative Leadership In A Mid-Atlantic City, Landis Denise Faulcon Oct 1999

The Parallel Organization And Employee Perceptions Of Participative Leadership In A Mid-Atlantic City, Landis Denise Faulcon

Theses and Dissertations in Urban Services - Urban Management

Current literature is replete with examples of how bureaucracy hinders organizational performance in rapidly changing social, economic, and political environments. The use of a parallel organization has emerged as one approach to transforming traditional bureaucratic structures into high performance work systems.

This study examines a parallel organization created as part of a high performance organization (HPO) model in a mid-Atlantic city. The purpose of the parallel organization is to conduct the work of leadership, which consists of five functions: identifying customer needs and expectations; developing a shared vision and values; integration and stewardship; creating an environment conducive to learning, thinking, …


The Soul Of The Firm (Harleysville, Pa), C. William Pollard Sep 1999

The Soul Of The Firm (Harleysville, Pa), C. William Pollard

C. William Pollard Papers

Addressing the Mennonite Homes Association, Pollard considers the role that a clear mission and committed leaders will play in a changing economic environment. In particular, he contends that corporate leaders are called to be first and foremost the servants of those they employ.


Mission As An Organizing Principle, C. William Pollard Feb 1999

Mission As An Organizing Principle, C. William Pollard

C. William Pollard Papers

Speaking to both The Conference Board and the Peter F. Drucker Foundation for Nonprofit Management, Pollard addresses the topic of corporate mission, arguing that one can envision a meaningful relationship between work and the rest of life only when an organization's leaders are focused on serving employees.