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Crafting A Human Resource Strategy To Foster Organizational Agility: A Case Study, Richard A. Shafer, Lee Dyer, Janine Kilty, Jeffrey Amos, G. A. (Jeff) Ericksen

Lee Dyer

A decade ago, the CEO of Albert Einstein Healthcare Network (AEHN), anticipating a tumultuous and largely unpredictable period in its industry, undertook to convert this organization from one that was basically stable and complacent to one that was agile, “nimble, and change-hardy”. This case study briefly addresses AEHN’s approaches to business strategy and organization design, but focuses primarily on the human resource strategy that emerged over time to foster the successful attainment of organizational agility. Although exploratory, the study suggests a number of lessons for those who are, or will be, studying or trying to create and sustain this promising …

October 2008, Inland Empire Business Journal

Inland Empire Business Journal

Columns

Commentary .................................7

Investments and Finance...............9

Executive Notes............................12

Sales .............................................13

Real Estate Notes .........................15

Management. ................................18

The Lists:

Copier, Fax and Business Equipment Retailers

In the Inland Empire...................17

Interconnect/Telecommunications Firms

Serving the Inland Empire ..........20

Internet Service Providers Serving the

Inland Empire...............................20

Long Distance Companies Serving the

Inland Empire……………….......29

Computers.....................................27

Corporate Profile...........................34

Wine/Restaurant Review...............35

Executive Time Out. .....................43

Manager's Bookshelf .....................38

County of San Bernardino..............40

County of Riverside .......................41

Creating an Open Climate for Communication.......11

Go for the Gold: Winning sales Lessons from the Wide World of Sports.......13

New Technology and Medical Breakthrough at Pomona.......16

The Fourth Quarter fix for …

Research Project / Management As A Liberal Art / The Virtue Of Profit, C. William Pollard, Peter F. Drucker

C. William Pollard Papers

In this memo sent to his grandson, Pollard provides a summary of the concept of "Management as a Liberal Art" in addition to a letter from Peter Drucker and several documents with Drucker quotations. The latter are taking from the following sources:

Drucker, P. (1942) The Freedom of Industrial Man. Virginia Quarterly Review 18 (4),481-499. The citation comes from pp. 482-483.

Drucker, P.F. (1988). Teaching the Work of Management. New Management 6 (2), 2-5. The citation comes from p. 5. Drucker, P.F. (1989). The New Realities: In government and politics, in economics and business, in society and worldview. New York: …

Volume 6, Liberty University

Liberty Business Review

No abstract provided.

August 2008, Inland Empire Business Journal

Inland Empire Business Journal

Columns

Corporate Profile ...............................8

Investments and Finance ....................9

The Lasts:

Inland Empire's Largest Employers....11

Substance Abuse Programs ................22

Messenger/Courier Services Serving the Inland Empire…....29

Sales ..................................................12

Management.......................................13 & 17

Commentary......................................26

Computers..........................................28

Executive Note...................................29

Close-Up ............................................31

Real Estate Notes................................34

Calendar ..............................................35

Restaurant Review...............................37

Manager's Bookshelf...........................38

New Business Lists:

Count) or San Bernardino.........10

County or Riverside .............................11

Executive Tame Out..................44

Effectively Manage Your Multi-Tasking Day...............3

Communication! Communication! Communication! The

Most important key to success in business leadership.......6

Special Report.........................................7

The small business Administration on the SBA............8

More Myths About Multicultural Customers.................12

Are your success Pillars in Balance? ..............................16

Faith In The Workplace, C. William Pollard

C. William Pollard Papers

Speaking at the Samaritan Interfaith Focus on Faith Breakfast (Cress Creek Country Club - Naperville, IL), Pollard addresses the question of faith in the workplace. In particular, he posits that servant leadership is the primary means by which one actualizes religious faith in everyday life.

What Is Your Business? (Chicago), C. William Pollard

C. William Pollard Papers

In this speech at the 2008 Chicago Executive Forum Breakfast (Naperville, IL), Pollard posits that Christian businesses (i.e., corporations in which, among other things, managers see themselves as servant leaders) should understand profit as a means for the development of human character.

The Virtue Of Profit (Washington, D.C.), C. William Pollard

C. William Pollard Papers

Speaking at the 2008 PathNorth June Gathering (Washington, D.C.), Pollard contends that profit can be considered virtuous when it allows servant leaders to invest in employees, thereby contributing to the moral and spiritual formation of human beings.

June 2008, Inland Empire Business Journal

Inland Empire Business Journal

Columns

Computers technology ................................ 6

Close-Up ....................................................... 8

Investments and Finance ............................... 9

Commentary/Opinions .................................. 11

Real Estate Notes .......................................... 12

Motivation ..................................................... 13

Management.....................................................17 & 27

The Lists:

Hospitals Serving the Inland Empire ............. 18

Top Health Care Medical Clinics in the Inland Empire.... 26

Savings & Loans m the Inland Empire ..........32

Motorcycle Dealers in the Inland Empire…….32

Marketing ........................................................19

Corporate Profile ............................................ 25

Sales ............................................................... 30

Executive Notes .............................................. 34

Restaurant Review ........................................... 37

Manager's Bookshelf. ....................................... 38

New Business Lists:

County of San Bernardino ................................ 40

County of Riverside ..........................................41

Executive Time Out. ........................................ 44

Six …

Using Van Valens Procedure In Business Research To Assess Consistent Differences In Multidimensional Variability In Two Or More Groups, Mark L. Berenson, Kimberly Killmer Hollister

Department of Information Management and Business Analytics Faculty Scholarship and Creative Works

Much business research involves comparisons in two or more groups on many dimensions. This paper primarily focuses on demonstrating and providing guidance as to how researchers should approach a multivariate analysis in the comparison of sets of corresponding characteristics in two or more independent groups. In particular, this paper demonstrates the utility of a simple but not widely known procedure developed by Van Valen (1978) that should be employed to test for the significance of differences in overall variability in the sets of corresponding characteristics in two or more groups, a test that enjoys much statistical power in detecting significant …

Corporate Ethics And Ceo Compensation, Martin Mack

Senior Honors Projects

Corporate ethics and chief executive officer (CEO) compensation will be forever linked together. The dramatic increase in recent corporate scandals has driven increased scrutiny of the enormous executive salaries that CEOs collect each year. The connection between these two topics led me to explore how executive compensation plans are designed and how ethics affect executives’ decision making. In this paper I try to determine which financial factors are the best indicators of a CEO’s compensation. I also examine how profitable a company is with an ethical CEO compared to a company with an unethical CEO. The companies I use are …

Notes From A Herman Miller Company Board Meeting, C. William Pollard

C. William Pollard Papers

These handwritten notes -- mainly including material concerning the topic of responsible leadership -- provide Pollard's perspective on a 2008 Herman Miller Company board meeting.

Small Business Success: What Works And What Fails, Scott Decker

Undergraduate Theses and Capstone Projects

Small Business Success: What You Need to Know. The owners of eight successful new businesses (successful defined as at least four years old and owner perceived) were interviewed, as well as the former owners of four unsuccessful businesses. The study showed that while planning can help your business, implementation is the fundamental component of small business success. This study was undergone to help create a link between what students learn in businesses classes, which is primary focused on working for a large company, and what people do in the entrepreneurship field.

Think Like An Owner: Identifying The Characteristics That Are Important For Ownership-Like Thought In The Hospitality Industry, Jeffery D. Elworth, Jeffery A. Beck, Ronald F. Cichy

Hospitality Review

Companies want recruits who “think like an owner”; that is, managers who demonstrate entrepreneurial aptitude and skills, think on their feet, and possess good problem-solving abilities. This exploratory study sought to identify the characteristics important for ownership-like thought in the hospitality industry. A questionnaire based on a review of entrepreneurship literature drew responses from 182 hotel and restaurant industry operators, executives, and owners. Results suggested six factors or characteristics that lead to ownership-like thought or behavior.

Virtual World Affordances: Enhancing Brand Value, Sora Park, Fiona Fui-Hoon Nah, David Dewester, Brenda Eschenbrenner, Sunran Jeon

Scholarship and Professional Work - Business

Virtual worlds are three-dimensional, computer-generated worlds that are a natural extension of the existing Internet. Although many businesses are jumping on the bandwagon to maintain a presence in virtual worlds, there is no well-established knowledge or theory to guide businesses in their involvement in these environments. In this paper, we identify affordances in the virtual worlds that can be used to increase the state of flow experienced in a business virtual site, which in turn may enhance brand equity, or the perceived added value of a brand to customers. We present a conceptual model that can be used to guide …

Reflections For The Herman Miller Board, C. William Pollard

C. William Pollard Papers

In this speech -- delivered at a Herman Miller Board Meeting in Buffalo Grove, IL -- Pollard reflects on what he has learned as a board member, noting in particular how the company was founded on a holistic view of the human person and the idea that the business leader is only a steward of God's property.

Adaptive Responsibilities: Non-Linear Interactions Across Social Sectors. Cases From Cross Sector Partnerships, Maria May Seitanidi

Maria May Seitanidi

This paper presents an instance of failed large scale social innovation from a cross sector social partnership even though the partnership seemed to succeed in its narrow mission. The mechanisms that led to less than complete success can shed light on the reasons behind the failure of social change mechanisms. The case study presented is between a non-profit organization and a business. It demonstrates that when the strategic intent of the social actors is prescriptive, it imprisons the possibilities for fundamental change. This limitation is due to the pre-defined relatively narrow responsibilities associated with different individual or social agents. The …

Teaching And Learning Business Innovation By Successive Approximations, Jorge E. Fernandez-Pol

Faculty of Commerce - Papers (Archive)

This paper describes a strategy for teaching and learning business innovation by successive approximations. This novel strategy has two major sources: the book An Introduction to the Creative Economy by Pol and Carroll (2007), and intense observation of how novices learn the discipline. I will draw an analogy between the observation of an unknown planet and the study of business innovation as a tool for helping participants to connect with the suggested pedagogical approach. In essence, the approach consists of three approximations: first, identification of the dimensions or areas that are of absolutely fundamental importance for teaching and learning business …

Entrepreneurship: Venture Initiation, Management, And Development, George S. Vozikis, Timothy Mescon, Howard Feldman

KSU Press Legacy Project

Twenty years ago, Fortune 500 companies in the U.S. hired over seventy percent of college graduates. Today, Fortune 500 companies hire less than seven percent of college graduates and the entrepreneurial enterprises hire over 80 percent. More than forty percent of students start a business within one year of graduation. These businesses employ 55% of the total American work force. When we think of the entrepreneur, we often visualize the small business. While most, if not all, business ideas begin "small," a great deal of focus in placed upon entrepreneurial ideas that have grown into sizable corporations. In examining the …

Small And Medium Enterprises And The Environment: Barriers, Drivers, Innovation And Best Practice: A Review Of The Literature, Beth Walker, Janice Redmond, Lynnaire Sheridan, Calvin Wang, Ute Goeft

Research outputs pre 2011

Small and medium enterprises are the largest business sector in every economy in the world 1, and generate the majority (up to 60%) of global economic output2. In the Australian context, a small business or enterprise is one that employs up to 20 staff while a small and medium sized enterprise (an SME) is a business that employs up to 200 staff. By this definition, more than 99% of all actively trading businesses (more than 1.95 million enterprises) in Australia are SMEs3 . There is a growing body of research supporting the need for SMEs to become engaged in the …

A Decision Model For Contracting Helpdesk Services, Meg C. Murray, Joy Young

Faculty and Research Publications

Contractual helpdesk services, also known as call center outsourcing is a growing industry. Helpdesk solutions, which offer customer service to consumers who have an issue, problem or concern, are an integral part of many organizations' wider service function. For smaller companies, outsourcing helpdesk services is becoming more and more popular given the technical expertise and high investment costs required to develop, implement and maintain the infrastructure needed to support these services. Contracting for helpdesk services helps to alleviate smaller companies from concerns with technical issues, retaining employees dedicated to continuous research on the value proposition of emerging products or services, …

Perceptions Of Business Challenges Facing Malaysian Smes: Some Preliminary Results, Ali S. Saleh, Peter Caputi, Charles Harvie

Faculty of Commerce - Papers (Archive)

This paper develops an instrument to measure perceptions of business barriers facing small and medium sized enterprises (SMEs) based upon a sample of 138 Malaysian businesses. An exploratory factor analysis yields five key factors covering: perception of government policies; perception of human capital; perception of availability of infrastructure; perception of business competition; and perception of financial issues. Reliability and item analyses provide support for the internal consistency of the factors and the discriminatory power of items that constitute the factors. In particular, this study finds that perceptions of government policies and infrastructure availability have the highest mean scores, suggesting that …

Identifying Opportunities In Multilingual Business Environments Using Environmental Scanning And Text Mining Techniques, Jody Strong, Kaushik Ghosh, Sumali Conlon

Journal of International Technology and Information Management

The identification of opportunities for growth can be made easier if comprehensive information relevant to the business environment is available to managers. Such recognition of business opportunities can also help sustain competitive advantage. Information relevant to business environment is usually written and posted in many languages and can be accessed from many sources. The collection of this information is time consuming and labor intensive and techniques such as environmental scanning that are proposed in previous research can facilitate this information search. In this study, we propose a technique to automatically perform tasks using text mining tools that search, translate, and …