Digital Commons Network^™

Enhancing Student And Graduate Employability In The Hospitality Industry: A Video Project, Thyagarajan V. Ammachathram

Master's Theses and Doctoral Dissertations

Employment interviews are designed to judge the qualifications and desirability of a candidate for a job. Research shows that interviews are incredibly important in getting the right job. A study conducted by the Bureau of National Affairs pinpointed the most important factors in hiring applicants, with employment interviews being the single most important factor in getting a job (Elfner, 2006). Hospitality firms are placing greater emphasis on the ability of graduates to fit within their businesses (Pittaway & Thedham, 2005). Even though qualifications and skills are vital for selection, candidates should know how to set themselves apart from other candidates …

A Drive Towards Technology Girls Incorporated Of Cny Action Research Project, Lauren J. Hardee

Regis University Student Publications (comprehensive collection)

When the technological system of an organization is deficient, it systematically promotes those deficiencies throughout the organization. The technical infrastructure of Girls Inc. was outdated, not standardized, and operationally deficient and hampered normal business activity. Given its practical application (French, et al.), an Action Research methodology was employed to identify the issues and solve the technological problems facing the Girls Inc. CNY organization. The result of this action research project is a framework for a technological infrastructure that prepares the Girls Inc. organization for the future.

An Analysis Of The Accounting Methods Used By Builders Producing Twenty-Five Or Fewer Homes Per Year, David Andrus

Theses and Dissertations

Accounting plays a crucial role in the success of any business, but it is particularly vital in the construction industry, a complex field that typically requires the coordination of multiple subcontractors and multiple jobs in any given year. Although small-volume home builders make up 70 percent of the membership of the National Association of Home Builders (NAHB), a trade association of the home building industry, little is known about the accounting practices of these builders. This thesis undertook to study the accounting practices of small-volume home builders. Small-volume home builders were defined as those producing 25 homes or fewer in …

Exploratory And Exploitative Knowledge Sharing In Interorganizational Relationships, Ghiyoung Im

Computer Information Systems Dissertations

A growing body of research investigates the role that organizational learning plays in generating superior firm performance. Researchers, however, have given limited attention to this learning effect in the context of long-term interorganizational relationships. This paper focuses on a specific aspect of learning, that is, explorative and exploitative knowledge sharing, and examines its impacts on sustained performance. We examine interorganizational design mechanisms and digitally-enabled knowledge representation as antecedents of knowledge sharing. The empirical context is dyadic relationship between a supply chain solutions vendor and its customers for two major classes of supply chain services. Our theoretical predictions are tested by …

Multivariate Nonnormal Regression Models, Information Complexity, And Genetic Algorithms: A Three Way Hybrid For Intelligent Data Mining, Minhui Liu

Doctoral Dissertations

This dissertation develops a novel computationally feasible intelligent data mining and knowledge discovery technique to select the best subset of predictors in multivariate re- gression (MR) models under the assumption that the random error terms of the model follow a general nonnormal family of distributions. Our approach builds an easy-to-use three way hybrid approach by integrating clever statistical modeling procedures based on the information-theoretic measure of complexity (ICOMP) criterion with genetic algorithm (GA) and multivariate nonnormal regression models with Power Exponential (PE) and fam- ily of elliptically contoured (EC) error distributions. This dissertation is composed of four major parts.

First, …

Stochastic Optimization Models For Contingency Allocation In Project Management, Barbara Maria Thibadeau

Doctoral Dissertations

In many cases, risks that threaten successful project completion can be mitigated (or eliminated) with a proper contingency allocation strategy and exacerbated by an improper one. Yet, despite this importance, there is a dearth of research on the cost contingency allocation problem in academic literature. This thesis looks at the cost contingency allocation problem from two different perspectives and two distinct solutions are introduced: a stochastic linear programming model that addresses a short term strategy and convex-concave utility model that provides a long-term planning solution.

The project manager’s ability to approve random requests for contingency is dependent on several constraints, …

Variations In Dropout Rates Across Virginia, Joshua K. Bowser

Undergraduate Theses and Capstone Projects

Using Ordinary Least Squares (OLS) regression analysis, this study attempts to capture variation in dropout rates across Virginia counties and cities. With the respective dropout rates as the dependent variable, seven independent variables are used accordingly in order to provide as much explanatory power as possible. At the 10 percent significance level, four of seven variables are statistically significant with an adjusted R2 of .374. Important policy implications can be derived from the model and its statistically significant variables. The model finds that the percentage of blacks in the population, university access, the unemployment rate and single female-headed households to …

Pay Satisfaction, Job Satisfaction, Organizational Commitment And Turnover Intention In Taiwan Banking: Structural Equation Modeling, Chin-Chih Wang

Graduate Student Dissertations, Theses, Capstones, and Portfolios

Various investigators have researched voluntary employee turnover intention within both the private and public sectors. However, little is known about employee turnover intention within the domestic private banking industry in Taiwan. This study examined the fundamental theoretical literature and empirical studies related to employee turnover intention among Taiwanese domestic private banking employees.

The relationship among pay satisfaction, job satisfaction, organizational commitment and voluntary employee turnover is an important issue for any organization. Employee turnover as the result of practices within the fields of economics, human resource management, organizational behavior, psychology, and ethics have been examined in this study. This research …

Organizational Change Of Parking Systems At University Of Colorado Hospital, Sarah S. Kabat

Regis University Student Publications (comprehensive collection)

During a move from the 9th Avenue campus to the new Fitzsimons campus, University of Colorado Hospital made improvements to the existing parking policies. The new parking policies were met with resistance and complaints by employees. This problem caused employee tardiness, lowered morale, and decreased job satisfaction. Data gathered through secondary data, questionnaires and group interviews provided information establishing the extent and nature of the resistance to the new parking policies. Validity was enhanced through multiple methods. Through action research, underlying reasons were investigated for these parking issues and the researcher proposed a collaborative strategy to improve the systems related …

The Ethical Decision-Making Processes Of Professional Auditors In The People's Republic Of China, Mingzhi Liu

Theses & Dissertations

This study examines the effects of organizational ethical culture, idealism, relativism and guanxi orientation on the ethical decision-making processes of professional auditors in the People’s Republic of China (PRC). It is hypothesized that auditors perceiving a positive organizational ethical culture, possessing higher (lower) degrees of idealism (relativism), and possessing lower degrees of guanxi orientation will make more ethical decisions. The findings of the study indicate that certain aspects of organizational ethical culture had a significant effect on professional auditors’ behavioural intentions, but not on their ethical judgments. Idealism had a marginally significant impact on professional auditors’ behavioral intentions, but not …

An Empirical Investigation Into The Relationships Between Emotional Intelligence, Use Of Knowledge Transfer Methods, And Project Performance, Brent Michael Decker

Engineering Management & Systems Engineering Theses & Dissertations

Increasingly, the use of project teams is becoming commonplace within organizations as the primary means to accomplish complex tasks. While the literature has long acknowledged that the knowledge transfer process is a key component in achieving organizational success and ultimately sustaining a competitive advantage, very little has been written that specifically examines the knowledge transfer process at the project team level. In an attempt to increase the understanding of knowledge transfer processes at the project team level, the effect that a relatively new construct, termed emotional intelligence, has on the use of knowledge transfer methods is examined. The relationships between …

Sex-Role Orientation, Women As Managers And Transformational Leadership Among Female Law Firm Partners And Subordinates, Nathalie Lynch-Walsh

Graduate Student Dissertations, Theses, Capstones, and Portfolios

Nearly 30% of all attorneys in the U.S. are women, but only 17% of all partners in major U.S. law firms are women. The disparity in the number of women at the top of the legal profession echoes the shortage of women at the helm of major U.S. corporations. Traditional sex-role stereotypes represent one type of "glass ceiling" barrier and stem from the different behavioral norms assigned to men (agentic) and women (communal) based on relative social status. Women exhibiting nonconforming behavior are less liked than conforming women. Conversely, women exhibiting agentic behaviors such as selfconfidence and assertiveness are seen …

Investigating Barriers To Knowledge Management: A Case Study Of The Air Force Center Of Excellence For Knowledge Management, Edgar L. Myers Iv

Theses and Dissertations

Knowledge is becoming recognized as an organization's most valuable and powerful resource. As a resource, knowledge is used to improve an organization's efficiency and effectiveness, to create innovative solutions, and to enhance decision making capabilities. Being such an important resource, it stands to reason that an organization's knowledge resources must be effectively managed. However, while an organization attempts to manage its knowledge, its efforts are constrained by a variety of influences acting as barriers. Using Holsapple and Joshi's (2000) "influences on the management of knowledge" framework, the purpose of this research is to identify those barriers which are acting as …

An Adaptive Tabu Search Heuristic For The Location Routing Pickup And Delivery Problem With Time Windows With A Theater Distribution Application, Robert E. Burks Jr.

Theses and Dissertations

The time constrained pickup and delivery problem (PDPTW) is a problem of finding a set of routes for a fleet of vehicles in order to satisfy a set of transportation requests. Each request represents a user-specified pickup and delivery location. The PDPTW may be used to model many problems in logistics and public transportation. The location routing problem (LRP) is an extension of the vehicle routing problem where the solution identifies the optimal location of the depots and provides the vehicle schedules and distribution routes. This dissertation seeks to blend the PDPTW and LRP areas of research and formulate a …

Kidspeace New England Action Research: Quality Of Information Systems Customer Service, Tyler Frank

Regis University Student Publications (comprehensive collection)

KidsPeace experienced symptoms that impacted the quality of IS customer service. Action research was an effective research model to investigate these symptoms. Information collected from questionnaires and secondary data showed available support material, availability, and reliability were the lowest rated categories while courteousness, willingness to help, and quality ranked highest. The collaborative team identified three main themes including unfamiliarity with existing help desk resources, the help desk potentially not meeting expected service levels, and KPNE employees preferring to contact local resources. An evaluation of the proposed interventions training, marketing and implementing a service level agreement, resulted in a recommendation to …

Improving The Quality Of The Documentation System In A Health Care Environment, Kenneth Ho

Regis University Student Publications (comprehensive collection)

An effective documentation system in a managed care organization is complicated yet important in today's business environment. Being too busy taking care of patients, health care professionals often fall behind in paperwork and quality care provided. An action research model developed by Cummings and Worley (2001) was utilized to assess the organization's status. Data collection methods included survey questionnaires, group interviews, and secondary data. A collaborative team approach designed to reach a consensus decision was used in the evaluation, interpretation, and validation of the information collected. Three intervention methods relating to training and education, teamwork, and staff knowledge and skills …

How Does The Political Nature Of The Defense Acquisition Process Affect Cost Growth, Nikolaos Gounatidis

Theses and Dissertations

Many of the major programs of the DoD are experiencing cost growth. This research developed an empirical model in order to explain cost overruns. This thesis sought to discover relationships between cost overruns and factors that originate from the political nature of the defense acquisition process. The model describes how the political and legislative balances of power between the parties of the Congress, the change of the purchase habits of the DoD from production to service contracts, and the spreading of defense manufacturing capacity across the U.S are related to cost overruns. This research studied 193 programs from 1970 to …

The Viability Of Is Enhanced Knowledge Sharing In Mission-Critical Command And Control Centers, Sameh A. Sabet

Dissertations

Engineering processes such as the maintenance of mission-critical infrastructures are highly unpredictable processes that are vital for everyday life, as well as for national security goals. These processes are categorized as Emergent Knowledge Processes (EKP), organizational processes that are characterized by a changing set of actors, distributed knowledge bases, and emergent knowledge sharing activities where the process itself has no predetermined structure. The research described here utilizes the telecommunications network fault diagnosis process as a specific example of an EKP. The field site chosen for this research is a global undersea telecommunication network where nodes are staffed by trained personnel …

Customer Lifetime Value : An Integrated Data Mining Approach, Chen Xu

Theses & Dissertations

Customer Lifetime Value (CLV) ---which is a measure of the profit generating potential, or value, of a customer---is increasingly being considered a touchstone for customer relationship management. As the guide and benchmark for Customer Relationship Management (CRM) applications, CLV analysis has received increasing attention from both the marketing practitioners and researchers from different domains. Furthermore, the central challenge in predicting CLV is the precise calculation of customer’s length of service (LOS). There are several statistical approaches for this problem and several researchers have used these approaches to perform survival analysis in different domains. However, classical survival analysis techniques like Kaplan-Meier …

Ethics Officers & Event Planning Using Project Management, Tania L. Ohrn

Regis University Student Publications (comprehensive collection)

This project reveals process improvements for Integrated Diagnostic Center in Denver, Colorado. Through methods including, surveys, interviews, and observations program improvement will be achieved. This is a proposal to conduct action research.

The Role Of Logistics Service Quality In Creating Customer Loyalty, Elizabeth Ruth Davis

Doctoral Dissertations

The purpose of this dissertation is to examine the loyalty phenomenon and to understand the role of logistics service in creating customer loyalty. The main objective is to help companies assess the impact of logistics service in creating loyalty. Logistics service quality is purported to consist of two separate constructs – relational LSQ and operational LSQ. These elements of LSQ drive satisfaction. This research also explores the loyalty phenomenon, which is conceptualized as a causal relationship between affective commitment and purchasing behavior. The strength of this relationship is proposed to be moderated by calculative commitment, which involves the calculation of …

Impact Of Inter-Organizational Influence Communication Strategies On Target Firm Relationship Satisfaction: An Empirical Study Of The Food And Chemical Industry In Thailand, Thaweephan Leingpibul

Doctoral Dissertations

Influence is the way people utilize power. Inter-organizational influence occurs when businesses want to get their way with their partners. As the business environment becomes more complex, organizations within a supply chain realize that in many instances they walk a fine line between exercising their power and yet maintaining good long-term relationships. However, researchers in this area have not provided a clear picture of how to produce those results. Since different types of influence strategies exist, businesses need to recognize the consequences of each of the strategies toward the relationship. This entails recognizing the need for understanding how the target …

An Investigation Into The Nature Of The Relationship Of Corporate Culture To Logistics Outsourcing Decisions, John Edmund Mello

Doctoral Dissertations

The purpose of this research was to investigate the relationships between corporate culture and logistics outsourcing. Using primarily depth interviews, data was collected from twenty-eight participants from three companies. Grounded theory methodology was utilized to interpret the data. Models were developed that provide frameworks for understanding the role cultural orientations take in influencing the “perform versus buy” decision in logistics outsourcing in the participating companies, and in the approaches those firms take regarding the relationships they develop with logistics suppliers.

The findings of the research indicate that, for the participating companies, cultural orientations concerning control and transactional/relational exchange influence the …

Essays On Quantitative Analysis Of Supply Chain Structures, Contracts And Coordination, Xinjie Shi

Doctoral Dissertations

This thesis consists of three separate, but related, essays that deal with the topic of how supply chain structure as well as the use of contracts impact performance of a supply chain. The main focus is the analysis of behavior of indirect-sale supply chains in terms of relative bargaining power and decision rights of the participants. Modeling as Stackelberg games, this thesis explores the existence of Nash equilibriums and the issues surrounding supply chain coordination.

In Essay one, “The Role of Decision Structure in Supply Chain Coordination with Stochastic Demand”, the analysis focuses on how different supply chain structures affect …

Culture Effects In The Ethical Decision-Making Process Of Latin American Accountants, Silvia Lopez Palau

Theses and Dissertations - UTB/UTPA

Despite the amount of accounting ethics research conducted over many years, two significant problems remain unsolved. First, there is a need to create accurate measurement instruments capable of predicting behavior within a theoretical framework of ethical decision-making. Second, it is important to develop ways to make measurements appropriate for application in other cultures or countries. Thus, the purpose of this study is twofold. The first objective is to develop a scale to measure the ethical evaluations, judgments, and intentions of Latin American accountants. The second goal is to determine the effects of national culture and gender on the results posited …

An Examination Of Nonresident Fathers' Leisure Patterns, Leisure Constraints, Leisure Facilitators, And Satisfaction With Leisure Involvement During Parenting Time With Their Children, Alisha Tengelsen Swinton

Theses and Dissertations

The purpose of the study was to examine the leisure patterns of nonresident fathers while spending time with their child(ren), and to examine leisure constraints, leisure facilitators and nonresident fathers' satisfaction with family leisure activities. Four instruments were used to collect the data. Family leisure involvement was measured using the Family Leisure Activity Profile (FLAP), leisure constraints were measured using the Nonresident Father Leisure Constraint Scale (NFLCS), leisure facilitators were measured using the Nonresident Fathers' Leisure Facilitator Scale (NFLFS), and family leisure satisfaction was measured using the Family Leisure Satisfaction Scale (FLSS). The sample was nonresident fathers (n=129) from 36 …

An Examination Of The Relationship Between Adventure Recreation And Adolescent Identity Development, Mathew David Duerden

Theses and Dissertations

The purpose of this study is to examine, using both quantitative and qualitative methods, the effect of a two-week adventure recreation program on early adolescent identity development. The study also investigates the influence of gender and the parent-adolescent relationship on this process. Participants in this study included 44 males and 47 females, ages 11-17 (M = 13.4, SD = 1.03), from three western states. Twenty-two males and 23 females participated in the treatment group and the remaining 22 males and 24 females served as controls. The treatment group completed a two-week adventure recreation program, Camp WILD. The program consisted of …

The Determinants Of Executive Compensation In The Commercial Banking Industry, David A. Romer

Doctoral Dissertations

The primary purpose of this study is to examine the viability of two basic theories of compensation to explain executive compensation in the banking industry. The two executive compensation motivation theories are sales/sales growth maximization and profit/shareholder wealth maximization. Overall, strong support is found for both theories. This research also seeks to significantly expand, compared to previous research, the number of banks investigated. This study succeeds, with over a four-fold increase in the number of banks analyzed, including over 330 banks not previously used in the literature. This investigation is further motivated by the paucity of banking studies on compensation …

Student Retention For The School Of Professional Studies At Regis University, Levenia C. Schloegel

Regis University Student Publications (comprehensive collection)

Retention is a growing concern for the undergraduate adult program at Regis University. Action research, specifically the Pearce and Robinson action research model, was used to fully understand the issue and create solutions. The Spring 2004 new start cohort was analyzed to find reportable data. Feedback was taken from a member of the Student Success Team regarding the spring cohort, and staffs from three departments were interviewed. Collaboration is central to action research and the team that was developed helped interpret the data. This collaboration team then put together three recommendations. The final recommendation suggested for implementation is to make …

Market Orientation And Order Of Entry Strategies: An Empirical Analysis, Anshu Saran

Theses and Dissertations - UTB/UTPA

While the relationship between market orientation and business performance has been extensively investigated, the mechanisms by which market orientation contributes to performance are still not well understood. To fill this gap in knowledge of how order of entry would affect the relationship between market orientation and performance, this research provides a conceptual framework to link two disparate concepts, or research streams in the marketing/business strategy literature, market orientation and order of entry.

Timing of entry has generated great attention (Green, Barclay, and Ryans 1995). Pioneering new markets is expensive and risky, but also potentially very rewarding. If pioneers have advantages …