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Articles 1 - 30 of 1989
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Breed(Ing) Narratives: Visualizing Values In Industrial Farming, Camille Bellet, Emily Morgan
Breed(Ing) Narratives: Visualizing Values In Industrial Farming, Camille Bellet, Emily Morgan
Animal Studies Journal
In this study, we consider how farmed animals, specifically pigs and chickens, are visualised in literature designed for circulation within animal production industries. The way breeding companies create and circulate images of industrial animals tells us a lot about their visions of what industrial animals are and how they believe animals should be treated. Drawing upon a wide range of material designed for circulation within animal production industries, from the 1880s to the 2010s, this paper examines how representations of pigs and chickens contribute to stories of perfection and advance ideals of power, race, gender, and progress. We demonstrate that …
Identity Work By A Non-White Immigrant Business Scholar: Autoethnographic Vignettes Of Covering And Accenting, Mario Fernando, James Reveley, Mark Learmonth
Identity Work By A Non-White Immigrant Business Scholar: Autoethnographic Vignettes Of Covering And Accenting, Mario Fernando, James Reveley, Mark Learmonth
Faculty of Business - Papers (Archive)
How do immigrants with multiple sources of identity deal with the identity tensions that arise from misidentification within the workplace? In order to answer this question, we reposition two under-researched self-presentational identity work strategies - covering and accenting - as particular types of intersectional identity work. Adopting a minoritarian perspective, we apply this framework to an autoethnographic study of a non-white business scholar's identity work. To the extent that covering and accenting allow the scholar to draw identity resources from non-threatening and widely available social identities, we find that this work enables him to avoid being discredited in the eyes …
Does Practice Make Micro-Entrepreneurs Perfect? An Investigation Of Expertise Acquisition Using Effectuation And Causation, Nadeera Ranabahu, Mary Barrett
Does Practice Make Micro-Entrepreneurs Perfect? An Investigation Of Expertise Acquisition Using Effectuation And Causation, Nadeera Ranabahu, Mary Barrett
Faculty of Business - Papers (Archive)
This paper reports on a study testing whether and how the use of effectuation and causation logics influences deliberate practice in businesses started by microfinance borrowers ("micro-entrepreneurs") in Sri Lanka. Using mixed methods, we surveyed clients of a large Sri Lankan microfinance institution and deepened findings from the survey through 24 interviews. In this way, we identified specific patterns of relationships between principles of the two logics and five elements of deliberate practice identified in the expertise literature from cognitive science. We found that both effectual and causal logics (but not effectuation alone) facilitate deliberate practice, an important result since …
University-Led Internships For Innovative Thinking: A Theoretical Framework, Nadeera Ranabahu, Shamika Almeida, Elias Kyriazis
University-Led Internships For Innovative Thinking: A Theoretical Framework, Nadeera Ranabahu, Shamika Almeida, Elias Kyriazis
Faculty of Business - Papers (Archive)
Purpose - This article explains how business internships can be used to develop innovation skills in undergraduates. Design/methodology/approach - Using work-integrated learning and current literature on innovation, this article proposes a theoretical framework to design, implement, and measure outcomes of Innovation-Focused Internships (IFIs). The article also uses an illustrative case study from an Australian university to discuss practical use of this framework. Findings - The theoretical framework illustrates that stakeholders (i.e., students, industry, and university) need a common goal. Factors associated with managing innovation and student placements are key features of the framework. The illustrative case study demonstrates ways in …
Lean Six Sigma And Quality Frameworks In Higher Education - A Review Of Literature, Janelle Davidson, Oriana Price, Matthew P. Pepper
Lean Six Sigma And Quality Frameworks In Higher Education - A Review Of Literature, Janelle Davidson, Oriana Price, Matthew P. Pepper
Faculty of Business - Papers (Archive)
2020, Emerald Publishing Limited. Purpose: This paper aims to present a review of literature that considers the use of quality frameworks in higher education (HE). Quality frameworks provide a minimum standard of teaching and learning of students. This systematic literature review identifies the tools and techniques to continuously improve the systems and processes that underpin teaching and learning are missing. With this in mind, the authors present a focus on Lean Six Sigma (LSS) as an improvement methodology adopted by the HE sector and present the factors that drive or hinder the implementation of LSS in higher education institutions (HEIs). …
Green Reputation Of Hotel Improvement Through Green Accounting And Harmonious Culture, Tjokorda Raka, I Astawa, Parulian Silaen
Green Reputation Of Hotel Improvement Through Green Accounting And Harmonious Culture, Tjokorda Raka, I Astawa, Parulian Silaen
Faculty of Business - Papers (Archive)
This study aims to test green accounting which is moderated by harmonious culture (green culture) in building a green reputation of a hotel. Green accounting activities consisted of environmental awareness, environmental involvement, and environmental reporting. The concept of harmonious culture emphasises the harmonisation with God, human being, and the environment to reach happiness. The implementation of the two variables legitimates a green hotel, and therefore acts as a signal for consumers to help in hotel selection. Quantitative analysis with Partial Least Square (PLS) method was used to process data collected through questionnaires. Sampling was conducted using purposive sampling with criteria …
A Toilet Paper Run Is Like A Bank Run. The Economic Fixes Are About The Same, Alfredo R. Paloyo
A Toilet Paper Run Is Like A Bank Run. The Economic Fixes Are About The Same, Alfredo R. Paloyo
Faculty of Business - Papers (Archive)
Panic buying knows no borders. Shoppers in Australia, Japan, Hong Kong and the United States have caught toilet paper fever on the back of the COVID-19 coronavirus. Shop shelves are being emptied as quickly as they can be stocked. This panic buying is the result of the fear of missing out. It’s a phenomenon of consumer behaviour similar to what happens when there is a run on banks. A bank run occurs when depositors of a bank withdraw cash because they believe it might collapse. What we’re seeing now is a toilet-paper run.
Revisiting Customer Analytics Capability For Data-Driven Retailing, Md Afnan Hossain, Shahriar Akter, Venkata K. Yanamandram
Revisiting Customer Analytics Capability For Data-Driven Retailing, Md Afnan Hossain, Shahriar Akter, Venkata K. Yanamandram
Sydney Business School - Papers
Customer analytics is one of the most dominant strategic weapons in today's competitive retail environment. In spite of its strategic importance, there is scant attention to investigating customer analytics capabilities in the retail context. Drawing on a systematic literature review and thematic analysis, this study proposes a multidimensional customer analytics capability model by identifying relevant dimensions and sub-dimensions in retail settings. The principal contribution of this study is that the model links a customer analytics perspective to a resource-based view (RBV)-capability of the retailers by proposing six customer analytics capability dimensions and twelve sub-dimensions in the spectrum of market orientation …
Reshaping Competitive Advantages With Analytics Capabilities In Service Systems, Shahriar Akter, Angappa Gunasekaran, Samuel Fosso Wamba, Mujahid M. Babu, Umme Hani
Reshaping Competitive Advantages With Analytics Capabilities In Service Systems, Shahriar Akter, Angappa Gunasekaran, Samuel Fosso Wamba, Mujahid M. Babu, Umme Hani
Sydney Business School - Papers
Big data analytics capability can reshape competitive advantages for a service system. However, little is known about how to develop and operationalize a service system analytics capability (SSAC) model. Drawing on the resource based view (RBV), dynamic capability theory (DCT) and the emerging literature on big data analytics, this study develops and validates an SSAC model and frames its impact on competitive advantages using 251 survey data from service systems analytics managers in the U.S. Partial Least Squares (PLS)-Structural Equation Modeling (SEM) was used as a data analysis technique to develop and validate the hierarchical SSAC model. The main findings …
Building Dynamic Service Analytics Capabilities For The Digital Marketplace, Shahriar Akter, Saradhi Motamarri, Umme Hani, Riad Shams, Mario Fernando, Mujahid M. Babu, Kathy Shen
Building Dynamic Service Analytics Capabilities For The Digital Marketplace, Shahriar Akter, Saradhi Motamarri, Umme Hani, Riad Shams, Mario Fernando, Mujahid M. Babu, Kathy Shen
Sydney Business School - Papers
Service firms are now interacting with customers through a multitude of channels or touchpoints. This progression into the digital realm is leading to an explosion of data, and warranting advanced analytic methods to manage service systems. Known as big data analytics, these methods harness insights to deliver, serve, and enhance the customer experience in the digital marketplace. Although global economies are becoming service-oriented, little attention is paid to the role of analytics in service systems. As such, drawing on a systematic literature review and thematic analysis of 30 in-depth interviews, this study aims to understand the nature of service analytics …
Customer Analytics Capabilities In The Big Data Spectrum: A Systematic Approach To Achieve Sustainable Firm Performance, Md Afnan Hossain, Shahriar Akter, Venkata K. Yanamandram
Customer Analytics Capabilities In The Big Data Spectrum: A Systematic Approach To Achieve Sustainable Firm Performance, Md Afnan Hossain, Shahriar Akter, Venkata K. Yanamandram
Sydney Business School - Papers
Customer analytics plays a vital role in generating insights from big data to improve service innovation, product development, personalization, and managerial decision-making; yet, no academic study has investigated customer analytics capability through which it is possible to achieve sustainable business growth. To close this gap, this chapter explores the constructs of the customer analytics capability by drawing on a systematic review of the literature in the big data spectrum. The chapter's interpretive framework portrays a definitional aspect of customer analytics, the importance of customer analytics, and customer analytics capability constructs. The study proposes a customer analytics capability model, which consists …
Turning To Easter Eggs To Get Through These Dark Times? Here’S The Bitter Truth About Chocolate, Stephanie Perkiss, Cristiana Bernardi, John Dumay
Turning To Easter Eggs To Get Through These Dark Times? Here’S The Bitter Truth About Chocolate, Stephanie Perkiss, Cristiana Bernardi, John Dumay
Faculty of Business - Papers (Archive)
The coronavirus might make Easter celebrations a little subdued this year, but that doesn’t mean going without chocolate eggs. In fact, South Australia’s chief public health officer Nicola Spurrier reportedly said people should partake in the Easter treats “to cheer ourselves up … I’ve certainly got a good supply of chocolate eggs already”. But before you fill your shopping trolley (online or virtual) with chocolate, we urge you to think twice about whether it’s ethically produced. Most chocolate consumed globally, including in Australia, comes from the Ivory Coast and Ghana in West Africa - which together account for about 60% …
The Congruence Effect Between Product Emotional Appeal And Country-Based Emotion: The Moderating Role Of Country-Of-Origin, Felix Septianto, Tung M. Chiew, Nguyen T. Thai
The Congruence Effect Between Product Emotional Appeal And Country-Based Emotion: The Moderating Role Of Country-Of-Origin, Felix Septianto, Tung M. Chiew, Nguyen T. Thai
Faculty of Business - Papers (Archive)
Previous research has suggested that country-based emotions (i.e., emotions associated with a country) can influence consumer evaluations of a product from that country. However, it remains unclear when and how country-based emotions can be influential in consumer decision making. The results from an experiment reveal that only for a destination with a less favorable country-of-origin image will the match (vs. mismatch) between the country-based emotion and the emotional appeal of the product advertisement increase the purchase likelihood of the product. These findings are beneficial for local brands in that they can promote tourist spending at their destination by cooperating with …
Towards An Environmentally Sustainable Rental Housing Sector, Troy W. Heffernan, Emma Elizabeth Heffernan, Nina Reynolds, Wai Jin (Thomas) Lee, Paul Cooper
Towards An Environmentally Sustainable Rental Housing Sector, Troy W. Heffernan, Emma Elizabeth Heffernan, Nina Reynolds, Wai Jin (Thomas) Lee, Paul Cooper
Faculty of Business - Papers (Archive)
Rental houses in Australia represent approximately one third of all homes, and this proportion has been growing over recent decades. However, the quality, comfort and environmental credentials of these houses are often poor, particularly when compared to owner-occupied homes. With climate change, the urgency increases to move to a more sustainable built environment. Consequently, exploring how to make rental properties more sustainable warrants further investigation and action. Using data gathered from a broad range of experts through a four-stage Policy Delphi technique, findings reveal four key enabling forces: communication, facilitation, incentivization, and regulation. These forces both influence and are influenced …
Intergenerational Transmission Of Body Mass And Obesity Status In Australia, Adrian James, Silvia Mendolia, Alfredo R. Paloyo
Intergenerational Transmission Of Body Mass And Obesity Status In Australia, Adrian James, Silvia Mendolia, Alfredo R. Paloyo
Faculty of Business - Papers (Archive)
We are grateful to two anonymous reviewers and the editor, Professor Garry Barrett, for comments and suggestions that improved the manuscript. In particular, we would like to acknowledge their openness to the use of "people‐first language" when talking about persons with obesity. Likewise, we are thankful to seminar participants at the Center for Health Economics at Monash University and the Asian Development Bank. We also benefitted from conference and workshop participants at the International Health Economics Association Conference in Basel, the Workshop on the Economics of Health, Inequality, and Behavior at Macquarie University, and the Applied Econometrics Workshop at Victoria …
Do Accruals Earnings Management Constraints And Intellectual Capital Efficiency Trigger Asymmetric Cost Behaviour? Evidence From Australia, Yiru Yang
Faculty of Business - Papers (Archive)
This study examines whether accruals earnings management constraints and intellectual capital (IC) efficiency affect asymmetric cost behaviour by analysing data for the 1990 to 2016 period on firms listed on the Australian Securities Exchange. The analysis reveals that, on average, anti-sticky cost behaviour occurs when firms have limited ability to engage in accrual earnings management to manipulate earnings in the current year. Further, IC efficiency - particularly human capital efficiency - increases the degree of cost stickiness. This study also finds that the degree of asymmetric cost behaviour is more pronounced in the post-International Financial Reporting Standards (IFRS) period than …
Financial Loss Of Life: The Homo Sacer In The Third Reich, Erin J. Twyford
Financial Loss Of Life: The Homo Sacer In The Third Reich, Erin J. Twyford
Faculty of Business - Papers (Archive)
Purpose The purpose of this paper is to examine how the Aryanisation program of Nazi Germany created a financial loss of life for Jewish victims. This program led to further losses including political and actual life within the concentration camps and gas chambers.
Design/methodology/approach This paper utilises Agamben's (1995, 2002, 2005) concepts of biopolitics, the homo sacer and the state of exception. I examine business histories of the firm The Interessen Gemeinshaft der Deutschen Teerfarbenindustrie (the 'Community of Interest of the German Dyestuff Industry' known hereafter as 'I.G. Farben'), German legislation and other historical documents to construct a close reading …
Engineering-Based Design Methodology For Embedding Ethics In Autonomous Robots, Lindsay Robertson, Roba Abbas, Gursel Alici, Albert Munoz, Katina Michael
Engineering-Based Design Methodology For Embedding Ethics In Autonomous Robots, Lindsay Robertson, Roba Abbas, Gursel Alici, Albert Munoz, Katina Michael
Faculty of Business - Papers (Archive)
This paper explores the design process of robotics and autonomous systems using a co-design approach, applied ethics, and values-driven methods. Specifically, the approach seeks to move beyond traditional risk assessment toward a greater consideration of end-user exposure. The goal of the ethics-based co-design approach is to identify end-user and stakeholder values that guide the minimization of end-user vulnerability associated with the employment of autonomous systems. This design process is also used to identify positive consequences that probably increase human wellbeing as opposed to simply avoiding harm. We argue that biomedical autonomous systems design, during the preclinical phase, should bring together …
Retaining Health Carers: The Role Of Personal And Organisation Job Resources, Shamika Almeida, Mario Fernando, Albert Munoz, Susan Cartwright
Retaining Health Carers: The Role Of Personal And Organisation Job Resources, Shamika Almeida, Mario Fernando, Albert Munoz, Susan Cartwright
Faculty of Business - Papers (Archive)
Purpose: The purpose of this paper is to identify key personal and organisational resources that influence the engagement, well-being and job satisfaction of healthcare professionals working in Australia.
Design/methodology/approach: Using the job demands-resources model, this study investigates how employee resources and organisation resources influence engagement, well-being and job satisfaction of health professionals in Australian hospitals. The authors collected survey data from a sample of healthcare professionals (n=217) working in three hospitals in New South Wales, Australia.
Findings: The results confirm the importance of the emotional health of employees on their well-being. The results concur with existing research …
Children And "Junk Food" Advertising: Critique Of A Recent Australian Study, John R. Rossiter
Children And "Junk Food" Advertising: Critique Of A Recent Australian Study, John R. Rossiter
Faculty of Business - Papers (Archive)
A field experiment by Australian public health researchers Norman, Kelly, McMahon, and others allegedly demonstrated that primary school children's physical health is threatened by exposure to "junk food" advertising. Their study was published in the international health journal Appetite and was clearly intended to influence government regulatory policy. The methodology of the study was taken, without acknowledgement, from an earlier American study in the Journal of Consumer Research and much other research on children's consumer behavior, including pioneering studies conducted by the present author‚ was ignored. Also, quite unforgivably, the researchers neglected to cite Australia's already strict regulatory controls on …
Interdependencies Of Internal Migration, Urbanization, Poverty, And Inequality: The Case Of Urban India, Edgar J. Wilson, Kankesu Jayanthakumaran, Reetu Verma
Interdependencies Of Internal Migration, Urbanization, Poverty, And Inequality: The Case Of Urban India, Edgar J. Wilson, Kankesu Jayanthakumaran, Reetu Verma
Faculty of Business - Papers (Archive)
In India, the number of metropolitan cities with a population of around 1 million people and above has increased from 35 in 2001 to 53 in 2011. Around 43% of the urban population resides in metropolitan cities.2 By 2030, the urban population of India is predicted to increase by a total of 163 million, relative to an increase in the rural population by 30.9 million (UN DESA 2014). Unplanned growth in the urban population tends to put pressure on regional/urban disparities and the rapidly increasing slum-dwelling population. In 2011-2012, the headcount ratio (HCR) based on US$ 1.90 per person per …
Accounting And Pastoral Power In Australian Disability Welfare Reform, Mona Nikidehaghani, Corinne L. Cortese, Freda C. Hui
Accounting And Pastoral Power In Australian Disability Welfare Reform, Mona Nikidehaghani, Corinne L. Cortese, Freda C. Hui
Faculty of Business - Papers (Archive)
This paper draws on Foucault's concept of pastoral power to explore the role of accounting in the Australian disability welfare reform. We provide an example of the use of individualising and totalising power against a backdrop of neoliberal reform. Our analysis reveals the centrality of accounting practices in transforming the identity of people with disabilities into one consistent with the intentions of neoliberalism ideology. Our findings demonstrate that accounting practices associated with disability welfare reform have been integral in exercising pastoral power. We further demonstrate that accounting, as a technology of the self, facilitates individualising and totalising control and, through …
Assessing The Link Between Cultural Influences And Persuasibility In Online Daily Deals, Morakot Ditta-Apichai, Uraiporn Kattiyapornpong
Assessing The Link Between Cultural Influences And Persuasibility In Online Daily Deals, Morakot Ditta-Apichai, Uraiporn Kattiyapornpong
Faculty of Business - Papers (Archive)
Individual's susceptibility to persuasion and cultural values are important factors that influencing consumer buying behaviour. This paper assesses the linkage between an individual's persuasibility to cultural values in online Daily Deals (DD) in their tourism and hospitality deal choices. DD websites are the online platforms that offer a variety of deals and display different types of persuasive information to influence buying decisions. Using correlation analysis of 423 online DD buyers, this paper shows that individual differences in persuasibility significantly link to specific cultural values and thus extends the persuasion literature. It also provides relevant practical implications on the role of …
In Search Of The "Right Price" For Air Travel: First Steps Towards Estimating Granular Price-Demand Elasticity, Suranga Perera, David Tan
In Search Of The "Right Price" For Air Travel: First Steps Towards Estimating Granular Price-Demand Elasticity, Suranga Perera, David Tan
Faculty of Business - Papers (Archive)
Identifying price-demand elasticity for air travel using empirical data is fraught with issues. The largest of which is the problem of endogeneity. In this paper, we introduce instrumental variables derived from flow traffic passenger numbers to overcome endogeneity. When analyzing the price-demand relationship using flight date-point of sale and booking date-days to departure level data, flow traffic has the ideal property of influencing ticket prices via an airline's inventory control function yet is uncorrelated with demand shocks in the origin and destination market of interest. Ordinary least square (OLS) regression models report that the demand of the given market is …
Engaging Postgraduate International Students Online: An Autoethnographic Reflection Revealing Lessons Learned As An Early Career Academic, Laura L. Rook
Faculty of Business - Papers (Archive)
This article presents an autoethnographic account of a project implemented to increase online student engagement in a postgraduate organisational behaviour subject comprised predominantly of international students. Autoethnography provided a lens to critically explore my andragogical practice as an early career academic (ECR) engaged in teaching across multiple campuses and online in a regional university. Following Brookfield's (2017) process of critical reflection whereby the illumination of power is considered, my reflections are presented and the valuable lessons I learned are highlighted. This account aims to extend our sociological understanding of online student engagement and the challenges experienced as an ECR, while …
General Public Perceptions And Motivations To Adopt Children From Out-Of-Home Care In New South Wales, Australia, Betty Luu, Amy Conley Wright, Melanie J. Randle
General Public Perceptions And Motivations To Adopt Children From Out-Of-Home Care In New South Wales, Australia, Betty Luu, Amy Conley Wright, Melanie J. Randle
Faculty of Business - Papers (Archive)
Recent reforms in New South Wales (NSW), Australia, prioritise adoption over long-term foster care. While previous research has examined motivation to foster, less is known about the interest by the general public in adoption from out-of-home care. A general sample of the NSW public (N = 1030) completed an online survey about adoption practices and their willingness to consider adopting from out-of-home care, with background questions on perceived social support and life satisfaction. Barriers to pursuing adoption were identified, including concerns about the characteristics of the child related to their experiences of care and personal impacts including financial costs. Availability …
A Public Health Advocacy Approach For Preventing And Reducing Gambling Related Harm, Jennifer David, Samantha L. Thomas, Melanie J. Randle, Mike Daube
A Public Health Advocacy Approach For Preventing And Reducing Gambling Related Harm, Jennifer David, Samantha L. Thomas, Melanie J. Randle, Mike Daube
Faculty of Business - Papers (Archive)
Objective: To develop a framework to guide the application of public health advocacy strategies aimed at preventing and reducing gambling-related harm.
Methods: A narrative review of theories of change and public health advocacy literature.
Results: An eight-step public health advocacy framework was created, which outlines the critical steps and considerations when developing and implementing successful change efforts.
Implications for public health: To date, a clear public health advocacy approach to gambling harm prevention and reduction has not been well established. This study proposes a gambling specific framework to guide future public health advocacy efforts to prevent …
Parent And Child Perceptions Of Gambling Promotions In Australian Sport, Jennifer David, Samantha L. Thomas, Melanie J. Randle, Hannah Pitt, Mike Daube
Parent And Child Perceptions Of Gambling Promotions In Australian Sport, Jennifer David, Samantha L. Thomas, Melanie J. Randle, Hannah Pitt, Mike Daube
Faculty of Business - Papers (Archive)
Gambling is recognized as a significant public health problem. However, there is little research exploring community attitudes towards gambling and the development of advocacy initiatives. Engaging adults and young people in advocacy efforts is recognized as being beneficial to the successful implementation of harm prevention and reduction strategies. This study explored the attitudes of young people and their parents towards the alignment of gambling with sport, and the strategies they perceive could be used to prevent and reduce gambling related harm. Using a Constructivist Grounded Theory approach, 30 family groups from Melbourne, Australia participated in semi-structured interviews. Parents and young …
Gender Distributions In New Zealand Universities: Guilt In Brotopia, Hedy Huang, Jing Wang
Gender Distributions In New Zealand Universities: Guilt In Brotopia, Hedy Huang, Jing Wang
Faculty of Business - Papers (Archive)
The article sets out first to discover the gender balance in universities in New Zealand. The analysis examines three disciplinary areas: the hard and soft disciplines plus accounting, the latter as a discipline of gender balance on entry. The goal is to explain gender imbalance by advancing the problem of internal obstacles such as guilt. The article acknowledges the social constructions that engender imbalance but argues that for a sufficient explanation the internal responses to external constructions should be considered. The method involves an analysis of gender distributions at junior and senior levels in New Zealand universities, relevant case studies …
Cutting Penalty Rates Was Supposed To Create Jobs. It Hasn’T, And Here’S Why Not, Martin J. O'Brien
Cutting Penalty Rates Was Supposed To Create Jobs. It Hasn’T, And Here’S Why Not, Martin J. O'Brien
Sydney Business School - Papers
After three years of submissions, hearings and deliberations, Australia’s workplace relations umpire, the Fair Work Commission, decided in 2017 to decrease the penalty rates paid to retail and hospitality workers on the safety-net award for working on Sundays and public holidays. For years employer groups had argued that high penalty rates (up to double standard pay) were an unaffordable anachronism in the modern economy, and the commission essentially agreed. In particular, it concluded the evidence was that cutting penalty rates (by between a quarter and a half) would lead to more trading hours and services on offer on Sundays and …