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Categorisation Of Knowledge Management Processes In The Development Of Sustainable Enterprises, Rosemary Van Der Meer, Sukunesan Sinnappan Jan 2008

Categorisation Of Knowledge Management Processes In The Development Of Sustainable Enterprises, Rosemary Van Der Meer, Sukunesan Sinnappan

Faculty of Business - Papers (Archive)

Sustainable development is a growing area of interest in organisations. Particularly those that have large energy demands for processing, use dwindling raw materials or produce a great deal of waste through production. Knowing those processes that can contribute to making an organisation more sustainable provides a great advantage both in terms of project implementation success and in measurable Triple Bottom Line returns. In previous research we identified that many of the Information Technology processes used to assist organisations in developing sustainable practices were more clearly suited as Knowledge Management processes (Van Der Meer and Sinnappan, 2008), however less empirical study …


Paragons And Dysfunctions: A Report On The First Asia Workshop On Institutional Analysis Organised By The Ronald Coase Institute, Alfredo R. Paloyo Jan 2008

Paragons And Dysfunctions: A Report On The First Asia Workshop On Institutional Analysis Organised By The Ronald Coase Institute, Alfredo R. Paloyo

Faculty of Business - Papers (Archive)

In January 2008, the Ronald Coase Institute conducted the First Asia Workshop on Institutional Analysis, in partnership with the Lee Kuan Yew School of Public Policy and the Asia Competitiveness Institute of the National University of Singapore. This report highlights the general theme of the workshop: that well-functioning institutions are fundamental to development. This is shown by summarising two studies presented at the workshop and by contrasting two countries from Southeast Asia, i.e., the Philippines and Singapore.


Method Variation In Calculating Perceived Change, Antonis C. Simintiras, Nina Reynolds Jan 2008

Method Variation In Calculating Perceived Change, Antonis C. Simintiras, Nina Reynolds

Faculty of Business - Papers (Archive)

Motivated by findings in the literature suggesting that error attributed to measures used in generating retrospective reports are excessive, this study explores error attributed to methods that individuals use for calculating change retrospectively. Preliminary findings indicate that method variation is present which, in turn, affects the reported change scores (i.e., the scores varied as a function of the calculation method used). These findings suggest that the accuracy and comparability of retrospective reporting might be improved if one controls for inter-individual calculation method variation. A brief discussion of the implications of the results along with suggestions for future research is provided.


Connectedness In Work Relationships And Quality Of Working Life: Evidence From Australian Call Centres, Zeenobiyah Nadiyah Hannif, Mario Fernando Jan 2008

Connectedness In Work Relationships And Quality Of Working Life: Evidence From Australian Call Centres, Zeenobiyah Nadiyah Hannif, Mario Fernando

Faculty of Business - Papers (Archive)

Although empirical studies examine how employees perceive their relationships with their coworkers, these studies fail to explain how the quality and strength of co-worker relationships determine the workers' overall quality of working life. Drawing from the growing workplace spirituality literature identifying connectedness at work as a key attribute of strong co-worker relationships and well being, in this paper, we examine the place of connectedness in the quality of co-worker relationships in two Australian call centres. Using the case study approach, we draw similarities and differences between two Australian call centres. Two quite different approaches to people management are found alongside …