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Clean, Green, And Not So Mean: Can Business Save The World?, Andy Spackman, Celia Ross, Christy Donaldson, Louise Feldman, Patrick Griffis, Elizabeth Stephan, Laurie Bridges, Baseema Krkoska, Tony Lin, Mark Siciliano 2010 Brigham Young University

Clean, Green, And Not So Mean: Can Business Save The World?, Andy Spackman, Celia Ross, Christy Donaldson, Louise Feldman, Patrick Griffis, Elizabeth Stephan, Laurie Bridges, Baseema Krkoska, Tony Lin, Mark Siciliano

Library Faculty Publications

No matter how you define it, corporate social responsibility (CSR) is a hot topic. From community investing to business ethics to environmental sustainability and beyond, proponents of CSR view the business landscape through a lens that focuses less on profitability and more on the greater good.

“Doing well by doing good” is the business world’s new mantra. Concepts of CSR, green business, social entrepreneurship, and peace through commerce have become a focus of research and are inspiring the next generation of businesspeople. The 2010 BRASS Program gave attendees an expert’s view of certain niches within the broader realm of ethical …


Not Undertaking The Almost-Impossible Task: The 1961 Wire Act’S Development, Initial Applications, And Ultimate Purpose, David G. Schwartz 2010 University of Nevada, Las Vegas

Not Undertaking The Almost-Impossible Task: The 1961 Wire Act’S Development, Initial Applications, And Ultimate Purpose, David G. Schwartz

Library Faculty Publications

For a Camelot-era piece of legislation, the Wire Act has a long and unintended shadow. Used haltingly in the 1960s, when the Wire Act failed to deliver the death blow to organized crime, 1970’s Racketeer-Influenced and Corrupt Organizations Act (RICO) became a far better weapon against the mob. Yet starting in the 1990s, the Wire Act enjoyed a second life, when the Justice Department used to it prosecute operators of online betting Web sites that, headquartered in jurisdictions where such businesses were legal, took bets from American citizens. The legislative history of the Wire Act, however, suggests that it was …


The Burger King Revolution: How Las Vegas Bounced Back, 1983-1989, David G. Schwartz 2010 University of Nevada, Las Vegas

The Burger King Revolution: How Las Vegas Bounced Back, 1983-1989, David G. Schwartz

Library Faculty Publications

Most who have considered Las Vegas history have concluded that not much happened in Las Vegas gaming between the openings of the original MGM Grand (1973) and Mirage (1989). In fact, several structural changes during the 1980s had already reversed a declining appeal. Responding to three crises—competition from Atlantic City, a national economic downturn, and the MGM Grand fire—Las Vegas casino operators began to draw more extensively on a middle-class mass market. Capitalizing on the “Burger King Revolution,” Strip casinos drew more gamblers who, on average, played less, and slot machines displaced table games as the industry’s leading revenue producer. …


Genuine Remorse, David J. Cherrington 2010 Brigham Young University

Genuine Remorse, David J. Cherrington

Faculty Publications

The development of moral character occurs when we realize that we have done something wrong and we resolve to do better. However, this is not what we typically do. The natural tendency is to rationalize our misdeeds and justify what we have done wrong, which allows us to possess a certain sense of emotional comfort.


Does Service Matter? An Examination Of Donor Perceptions Of Service Quality In College Athletics, Stephen L. Shapiro 2010 Old Dominion University

Does Service Matter? An Examination Of Donor Perceptions Of Service Quality In College Athletics, Stephen L. Shapiro

Human Movement Sciences & Special Education Faculty Publications

Service quality has been recognized as a strategic tool for improving organizational performance. Many non-profit organizations have taken a market-based approach to fundraising, which enhances the importance of service excellence. The purpose of this investigation was to examine donor perceptions of service quality in college athletics. First, an adapted version of Sargeant's (2001) non-profit service quality instrument was examined to assess its appropriateness within the context of college athletic donors. Confirmatory factor analysis (CFA) and validity and reliability analyses provided evidence of an adequate model fit. Subsequently, three multiple linear regression models were developed to examine the relationship between service …


The Ethics Of Bluffing: The Effects Of Individual Differences On Perceived Ethicality And Bluffing Behavior, G. Stoney Alder, Rebecca M. Guidice 2010 University of Nevada, Las Vegas

The Ethics Of Bluffing: The Effects Of Individual Differences On Perceived Ethicality And Bluffing Behavior, G. Stoney Alder, Rebecca M. Guidice

Journal of Business & Leadership: Research, Practice, and Teaching (2005-2012)

Although researchers have debated the ethicality of bluffing in business, little research has examined individuals’ attitudes and beliefs towards bluffing and how characteristics of the individual influence such perceptions and subsequent behavior. We consider this issue by examining how individuals’ ethical orientation influences their perceptions of the ethicality of bluffing select organizational stakeholders, their willingness to bluff, and their actual bluffing behavior. Results indicate that ethical orientation exerts direct effects on the perceived ethicality of bluffing and indirect effects on individuals’ reported willingness to engage in this misleading form of communication as well as their actual bluffing behavior. Implications for …


Auditor Choice, Audit Fees And Internal Governance In Family Firms, Shaohua HE 2010 Lingnan University

Auditor Choice, Audit Fees And Internal Governance In Family Firms, Shaohua He

Theses & Dissertations

I study the role of auditing in mitigating agency concerns in family firms. Family firms face less severe agency problems due to the separation of ownership and control (Type 1) but more severe agency problems between controlling and noncontrolling shareholders (Type 2). As family firms make up a large part of most free enterprise economies it is important to examine these two agency problems with respect to auditor choice and audit effort. I find that family firms are more likely to choose a specialist auditor than nonfamily firms, consistent with the argument that family firms need to signal their non-expropriating …


Goal Interdependence And Conflict Management For Government And Business Collaboration In China, Xinru WU 2010 Lingnan University

Goal Interdependence And Conflict Management For Government And Business Collaboration In China, Xinru Wu

Theses & Dissertations

This study empirically examines the dynamics and conditions of conflict managing approaches on government and business collaboration. It posits that conflict for mutual benefit critically effects government and business collaboration outcomes. This study adopts Deutsch’s (1973) theory of goal interdependence to understand when and how government officials and business managers adopt the mutually beneficial conflict approach. It proposes that cooperative goals between government officials and business managers promote the mutually beneficial conflict approach and reduce win-lose competitive conflict and avoiding conflict.

A total of 101 interviews were conducted in China in 2009. Results of structural equation modeling and other analyses …


The Persistence Of The Glass Ceiling, Lora B. Holland 2010 Augsburg College

The Persistence Of The Glass Ceiling, Lora B. Holland

Theses and Graduate Projects

This paper presents a comprehensive review and analysis of the obstacles white women encounter as they climb the corporate ladder to senior executive positions. It explores the phenomenon known as the glass ceiling. Gender issues, societal stereotyping, prejudice, and discrimination will be researched to determine the impact to women seeking senior executive positions. For the purpose of this paper, senior executive positions are defined as company presidents and chief executive officers (CEO), as well as positions reporting to them. This paper will define the glass ceiling, review obstacles, determine if the obstacles still exist, and suggest ways to obtain senior …


Technology And Its Crm Implications In The Shipping Industry, Srinivas Durvasula, Steven Lysonski, Subhash Mehta 2010 Marquette University

Technology And Its Crm Implications In The Shipping Industry, Srinivas Durvasula, Steven Lysonski, Subhash Mehta

Marketing Faculty Research and Publications

This paper investigates the relative importance of service factors such as technology and facilities, how service providers are rated on those factors, and their relationship to customer satisfaction in a B2B environment. The results show that in the ocean freight shipping industry, customers placed more importance on factors such as efficiency in complaint handling, prompt availability of delivery information as compared to the use of latest equipment and technology. Most importantly, customers who had a more favourable evaluation of shipping companies on these factors also experienced a higher level of service satisfaction. Implications of these results for the use of …


Diagnosing Service Quality In Retailing: The Case Of Singapore, Srinivas Durvasula, Steven Lysonski 2010 Marquette University

Diagnosing Service Quality In Retailing: The Case Of Singapore, Srinivas Durvasula, Steven Lysonski

Marketing Faculty Research and Publications

This paper examines the service quality perceptions of consumers towards retailers in Singapore. We applied SERVQUAL, a popular measure of service quality to a sample of 172 consumers to assess service quality perceptions, expectations and gaps in service quality. We first examined the dimensionality and reliability of this scale. Subsequently, analysis by various demographic groups revealed significant gaps in service quality; the gaps in quality were much higher for some service quality dimensions than for others. The implications of these results for Singapore retailers and retail entrepreneurs are then presented along with future research directions.


Service Attributes Satisfaction And Actual Repurchase Behavior: The Mediating Influence Of Overall Satisfaction And Purchase Intention, Syed H. Akhter 2010 Marquette University

Service Attributes Satisfaction And Actual Repurchase Behavior: The Mediating Influence Of Overall Satisfaction And Purchase Intention, Syed H. Akhter

Marketing Faculty Research and Publications

The study proposes that the effect of service attributes satisfaction on actual repurchase behavior is mediated by overall satisfaction and purchase intention. Data collected through a survey questionnaire were used to test the proposed model. Findings support the mediation hypothesis and show that service attributes satisfaction has a positive and significant impact on overall satisfaction; overall satisfaction has a positive and significant impact on purchase intention; and purchase intention has a positive and significant impact on actual repurchase.


The Yin And Yang Of Kinship And Business: Complementary Or Contradictory Forces?, Alex Stewart, Michael A. Hitt 2010 Marquette University

The Yin And Yang Of Kinship And Business: Complementary Or Contradictory Forces?, Alex Stewart, Michael A. Hitt

Management Faculty Research and Publications

Are the social domains of kinship and business on balance complementary or contradictory? Do ventures that invest heavily in both – conventionally referred to as “family firms” – bear a net gain or net loss? We are scarcely the first to raise these questions. How then will we try to contribute to an answer? We try this in five ways, all of them based on previous literature. First, we develop the dichotomy of kinship and business by taking seriously the metaphor of yin and yang, merging it with the anthropological constructs of structural domains such as “domestic” and “public.” This …


Skeptical About Family Business: Advancing The Field Of Family Business In Its Scholarship, Relevance, And Academic Role, Alex Stewart 2010 Marquette University

Skeptical About Family Business: Advancing The Field Of Family Business In Its Scholarship, Relevance, And Academic Role, Alex Stewart

Management Faculty Research and Publications

Less polemical authors have published useful overviews of scholarship and institutional development in family business (Chrisman, Kellermanns, Chan, & Liano, 2010; Heck, Hoy, Poutziouris, & Steier, 2008; Schulze & Gedajlovic, 2010; Sharma, 2004). I take this as license for hyperbole. In such a vein, I am skeptical eight times over: that the field can be objective, that it can be defined, that “family business” is the right label, that it will find useful theories, that kinship exists, that if it does exist (all right, I do believe it does) we really observe it in action, that the field can progress …


Sources Of Entrepreneurial Discretion In Kinship Systems, Alex Stewart 2010 Marquette University

Sources Of Entrepreneurial Discretion In Kinship Systems, Alex Stewart

Management Faculty Research and Publications

Entrepreneurs may wish to be selective about which relatives to include or exclude in their businesses. For example, their child might be inept but their niece might be outstanding. What aspects of kinship systems affect their ability to make these sorts of choices? What enables them to bend their ties of kinship and marriage to the interests of their business? Most broadly, what dimensions of kinship lend themselves to tactical or instrumental actions? This question is sweeping just as my meaning of “entrepreneurs” is very broad: those who take actions with the goal of growing their capital (Stewart, 1991). This …


An Experimental Study Of Executive Decision-Making With Implications For Decision Support, Terence T. Ow, James G. Morris 2010 Marquette University

An Experimental Study Of Executive Decision-Making With Implications For Decision Support, Terence T. Ow, James G. Morris

Management Faculty Research and Publications

Past research in the field of information systems has explored factors and conditions that are relevant to decision-making in many contexts. However, very little is known about how executives consider, weigh, and integrate these factors. One current school of thought holds that intuition and instincts can play a significant role and that when decision-makers use their instincts, they rely on only a relatively small subset of the cues available to them. This has implications for designing and improving decision support systems, which form a major and widespread element of modern organizational computing. We examine the decision-making policies of professional decision-makers. …


An Analysis Of Factors That Influence The Success Of Women Engineering Leaders In Corporate America, Letha Joye Jepson 2010 Antioch University - PhD Program in Leadership and Change

An Analysis Of Factors That Influence The Success Of Women Engineering Leaders In Corporate America, Letha Joye Jepson

Antioch University Full-Text Dissertations & Theses

"One in 4 women entering the engineering profession leaves after age 30, while only 1 in 10 of their male counterparts does" (Perusek, 2008, p. 20). I was interested in analyzing the factors supporting women engineers’ leadership development and success. My particular focus was on women engineers in corporate environments—the personal characteristics needed for a successful career and the impacts of social support, career development, and the corporate culture on their career progression. The aspects of social support included the factors of family, friends, and significant others and the levels of supports during the woman’s career. The features of corporation …


Expanding Leader Capability: An Exploratory Study Of The Effect Of Daily Practices For Leader Development, Simon Rakoff 2010 Antioch University - PhD Program in Leadership and Change

Expanding Leader Capability: An Exploratory Study Of The Effect Of Daily Practices For Leader Development, Simon Rakoff

Antioch University Full-Text Dissertations & Theses

Leadership is, at its essence, an influence relationship between people. Leaders are often thought of as those who are able to influence people to take actions oriented toward achieving specific goals and objectives. While many books have been written, and myriad scholarly research studies conducted enumerating countless personal characteristics, qualities, and skills of the exemplary leader, little has been done to understand and convey the ways in which an individual might go about cultivating these virtues; which are often said to include charisma, empathy, communication skills, and others. Through a multiple single-subject design, this research examines the individual-level effect of …


Corporate Power In The Public Eye: Reassessing The Implications Of Berle’S Public Consensus Theory, Marc T. Moore, Antoine Rebérioux 2010 Seattle University School of Law

Corporate Power In The Public Eye: Reassessing The Implications Of Berle’S Public Consensus Theory, Marc T. Moore, Antoine Rebérioux

Seattle University Law Review

We analyze Berle’s overall corporate governance project in accordance with what we see as its four core sub-themes: (A) the limitations of external market forces as a constraint on managerial decision-making power; (B) the desirability of internal (corporate) over external (market) actors in allocating corporate capital; (C) civil society and the public consensus as a continuous informal check on managerial decision-making power; and (D) shareholder democracy (as opposed to shareholder primacy or shareholder wealth maximization) as a socially instrumental institution. We seek to debunk the popular misconception that Berle’s early work was a defense of the orthodox shareholder primacy paradigm …


Strategic Asymmetric Multicultural Alliances In Business, Anthony James Scriffignano 2010 Antioch University - PhD Program in Leadership and Change

Strategic Asymmetric Multicultural Alliances In Business, Anthony James Scriffignano

Antioch University Full-Text Dissertations & Theses

Global economics and other factors make it increasingly difficult for organizations to operate within the boundaries of one country in a rational way (e.g., leveraging best practices, profitable, achieving goals). In this study, I looked at strategic business alliances, transcending simple quid pro quo relationships to deliver ongoing partner value. I refined my study to multicultural relationships, having differing cultural identities (i.e., ideas, heritage, language, or demographics from differing geographies). Finally, I considered asymmetry (i.e., inequity in working relationship). Using a mixed-methodology design, I surveyed alliance participants and interviewed participants from selected alliances. A multi-case study addresses emergent themes of …


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