Business Commons^™

Be Watchful Of “Perfect Mediocracy” In Tourism Research!, Songshan (Sam) Huang

Research outputs 2022 to 2026

No abstract provided.

Data Storytelling Team Project, Byeong-Hak Choe Ph.D.

School of Business

This team project was developed by SUNY Geneseo Professor Byeong-Hak Choe for the fall 2026 semester.

Learning Objectives

• Develop a focused and researchable question that can be answered with data.
• Import, clean, filter, summarize, and reshape data in ways that support a clear analytical purpose.
• Use descriptive statistics and visualizations to identify patterns, trends, comparisons, or anomalies.
• Create a coherent data story that connects the question, evidence, and takeaways for an audience.
• Design readable, visually effective slides using color-blind-friendly figures and clear annotations.
• Work productively as a team by dividing tasks, coordinating decisions, and contributing equitably.
• Deliver a concise professional …

Risk Management In Financial Intermediaries (Assignment), Jyothsna G. Harithsa Ph.D.

School of Business

This assignment was developed by SUNY Geneseo Professor Jyothsna G. Harithsa for the fall 2026 semester.

Learning Objectives

• Students will strengthen their knowledge in accounting and finance topics, based on what they learn in the classroom.
• Students will learn how to use data analysis tools, learn to work with large amounts of data, be exposed to data extraction and data enhancement techniques, and will apply intuition to explain results.
• In alignment with NACE competencies, students will sharpen their intuitive reasoning skills, exhibit professional behavior, learn the tools and techniques that could help them in the workplace (using Excel, report writing, …

Scalable Growth In High-Contact, On-Site Service Firms: Ambidextrous Competitive Logics And A Dual-Governance Mechanism Of Replication Quality, Wei Han

Dissertations and Theses Collection (Open Access)

This dissertation examines how high-contact, on-site service firms scale up. The central challenge is the stable reproduction of a recognizable service template across dispersed branches under customer heterogeneity, frontline discretion, relationship continuity, and local capacity pressure. Replication quality is defined as the branch-level stability of the service promise, execution rhythm, and exception-handling logic. It is measured directly through retention outcomes and service-failure outcomes, which capture continued acceptance of the service promise and visible breakdowns in service delivery.

The theoretical argument centers on two ambidextrous competitive logics. Local responsiveness requires branches to adapt service timing, provider matching, communication, and recovery work …

From Data To Decision-Making: The Role Of Local Digital Twins In Cross-Domain Management Within Municipalities – A Research-In-Progress Study In Veenendaal, Diana M.E. Boekman, Koen Smit, Guido Ongena, Rob Peters

Communications of the IIMA

Municipalities are facing increasingly complex, interconnected challenges in areas like housing, climate adaptation, mobility, and social policy. Local Digital Twins (LDTs) are seen as a promising tool to make this complexity more understandable and support decision-making. At the same time, both literature and practice show that few initiatives get past the pilot phase, even though getting through that phase is essential for successful long-term adoption.

This paper presents a research-in-progress study on the development and application of an implementation method for LDT technology within the municipality of Veenendaal, based on human values rather than driven by technological possibilities. Based on …

Progress Without Consent: Ai Deployment And The Democratic Legitimacy Gap, Engin Obucic, Ekrem Nurovic, Mersid Poturak

Communications of the IIMA

Drawing upon critical and technology studies, this conceptual provocation introduces the concept of “Progress without Consent”, referring to the introduction of AI technological innovation into society without collective societal deliberation, legitimacy and consent. The paper problematises the introduction of structurally transformative AI technology into society, the strategy of depolitisation of this technology, robotic automation of society without social mandate, and the manner in which technological innovation moves faster than democratic institutions can process its implications on societal structures. Ultimately, the authors argue, the development and deployment of AI does not belong to isolated labs and the private sphere of technological …

Designing Classifact: Towards A Transparent And Secure Platform For Stakeholder-In-The-Loop Data Annotation, Philippine Waisvisz

Communications of the IIMA

AI systems depend on human judgment, yet many annotation workflows are either designed for data-science specialists or managed through external commercial platforms. The first approach may demand more technical skills than relevant stakeholders possess. The second can require organizations to transfer data, expertise, and governance to an outside provider. Both can limit the involvement of people who understand what data means in its real-world context. Human-in-the-loop approaches introduce human judgment. Stakeholder-in-the-loop annotation focuses on selecting and organizing people whose contextual knowledge fits the AI application.

This paper presents Classifact, a transparent and secure platform for stakeholder-in-the-loop data annotation and validation. …

A Novel Entropy Based Maintainability Measurement Algorithm For Java Source Code., Remi M. Yusuf Mr, Md Shadab Mashuk, Julian Bass

Communications of the IIMA

Software metrics play a central role in assessing and managing the quality of software systems providing quantitative insights into attributes such as complexity, reliability, rigidity, modifiability and maintainability. Among these, maintainability is particularly critical, as it directly influences the ease of system evolution, long-term sustainability, and overall cost effectiveness. Despite the widespread use of metric-based maintainability measurement algorithms, capturing a value that reflects the maintainability situation of software source code remains a challenging task, especially in the presence of design deficiencies such as code smells. To measure changes in maintainability, this study experimentaly characterises the relationship between code smells and …

Which Cultural Values Influence The Success Of Process Implementations Within Sme Service Oriented Organizations In The Netherlands?, Dennis Monkel, Benny De Waal, Pascal Ravesteijn

Communications of the IIMA

Digitalization has shifted Business Process Management (BPM) from a technical discipline toward a stronger emphasis on culture, behaviour and organizational knowledge. Yet little is known about which cultural values support process implementation in SMEs. This study examines how BPM culture influences process implementation success in Dutch service-oriented SMEs, drawing on six values: customer orientation, excellence, responsibility, teamwork, innovation, and results orientation. A qualitative multiple case study was conducted across four SMEs, based on thirteen semi-structured interviews and the Organizational Culture Assessment Instrument (OCAI). While implementation success was assessed through employee acceptance, actual use and structural embedding. The findings show that …

Crisis, Reform, And Remittances: A Corridor Level Mixed Methods Examination Of Gcc–Nepal–Sri Lanka (2019–2024), Rubhesh Jha, Aloma Jayasundera

Arab Economic and Business Journal

This study examines how institutions in Gulf Cooperation Council (GCC) countries, Nepal, and Sri Lanka affect migrant earnings, remittance stability, the choice of transfer channels, and the use of remittances for development. This study uses a mixed‑methods approach that integrates institutional mapping, policy tracing, comparative case studies, and quantitative analysis of remittance flows (2019–2024). Migration corridors with stronger institutions are associated with fewer wage disruptions, more stable remittances, and greater use of formal transfer channels, conditional on the observed macroeconomic factors. This study introduces a corridor-level three-pillar institutional framework linking destination wage protection systems (WPS), origin recruitment/welfare, and financial infrastructure …

Beyond Alternative Finance: A Multi-Case Study Of Relational Validation In The Moroccan Crowdfunding Ecosystem Through Signaling And Social Capital Theories, Lamya Bouziani, Jalal Azegagh

Arab Economic and Business Journal

This study examines how Moroccan entrepreneurs use crowdfunding as an alternative source of finance in a context characterized by limited access to traditional funding. Based on a qualitative multi-case design, the research draws on semi-structured interviews with ten entrepreneurs from different sectors and regions in Morocco. The study mobilizes Signaling Theory and Social Capital Theory to explore how entrepreneurs build trust and legitimacy throughout the crowdfunding process. The findings show that crowdfunding is perceived not only as a financing mechanism, but also as a way to overcome banking constraints and institutional limitations. Entrepreneurs rely on personal networks, storytelling, transparency, and …

The Role Of Financial Inclusion In The Quality Of Financial Decisions: A Descriptive And Analytical Study Of A Sample Of Startups In Iraq, Inam Abass Hamidi

Muthanna Journal of Administrative and Economics Sciences

This research examines the role of financial inclusion in improving the quality of financial decisions for individuals and institutions in emerging and developing economies. The research focuses on how the availability of accessible formal financial services enhances the ability to make informed and rational financial decisions. The scope of the study includes examining the relationship between access to formal financial services and positive financial behavior, as the literature shows that individuals with higher levels of financial inclusion are more likely to engage in positive financial behaviors such as regular saving and responsible investing (Musa et al., 2025).  The research aims …

The Role Of Financial Decision-Making Methods In Achieving Financial Performance, Kifah Sami Hussein

Muthanna Journal of Administrative and Economics Sciences

This research provides a comprehensive study of the role of financial decision-making methods in improving the financial performance of organizations, focusing on the strategic importance of various financial tools in supporting the process. The study aims to explore how the quality of financial decisions affects key performance indicators of organizations, highlighting the positive relationship between effective financial decision-making and achieving optimal financial results. The research also addresses the various factors that influence the effectiveness of financial decisions, including analytical tools, predictive models, and high-quality accounting information.
The research methodology relies on integrating quantitative and qualitative methods in a comprehensive manner, …

Instagram Marketing And Purchase Intentions In Malaysian Fashion Startups: The Mediating Role Of Online Consumer Engagement And Price Agreeableness, Chang Hao Han, Nelson Zee Yang Wong, Hoong Tat Teh

Jesselton Journal of Educators and Scholars

This study looks into how social media marketing campaigns run by Malaysian fashion startups on Instagram affect online consumer engagement, purchase intentions, and consumers' agreeableness toward the prices set by these brands. We conceptualized social media marketing campaigns as a second-order construct with four key dimensions： sharing, interactivity, popularity, and personalization. Consumer engagement, meanwhile, was captured through three behavioral dimensions: consuming, contributing, and co-creating brand-related content. Methodologically, we employed a quantitative single-method design. Data were gathered via an English-language online questionnaire, distributed from October 2023 to February 2024 to Malaysian Instagram users who followed fashion startup brands. After screening and …

Review Of: A Research Agenda For Religious Tourism, By Kiran A. Shinde & Joseph M. Cheer (Eds.), Lucrezia Lopez, Laura Augello

International Journal of Religious Tourism and Pilgrimage

Review of: A Research Agenda for Religious Tourism, by Kiran A. Shinde & Joseph M. Cheer (Eds.)

Review by Lucrezia Lopez ([email protected]), University of Santiago de Compostela, Spain, & Laura Augello ([email protected]; [email protected]), University of Santiago de Compostela, Spain & University ‘Gabriele d’Annunzio’ of Chieti-Pescara, Italy.

Spiritual Wanderings In ‘The Garden Of The Virgin Mary’ - Mount Athos, Dimitrios Mylonopoulos, Polyxeni Moira, Kyriakos Tselegidis

International Journal of Religious Tourism and Pilgrimage

Religious-cultural tourism is a form of alternative tourism associated with trips taken by individual travellers or organised groups to areas, sites or monuments with a strong religious character. Simultaneously, pilgrimage is manifested in these places as the totality of activities carried out by individuals or groups in areas, spaces, sites, and monuments of religious significance, with the predominant motivation being spiritual ascent from earth to heaven, i.e., communication with the Divine, fulfilling vows, or substantial participation in religious ceremonies and events (as part of one’s religion). A significant site with intense visitation and a large number of pilgrims is the …

Religious Night Tourism During Ramadan In Mashhad, Iran: Lived Experiences Of Pilgrims, Neda Zarandian, Razieh Rabani, Daniel H. Olsen

International Journal of Religious Tourism and Pilgrimage

Mashhad, located in northeastern Iran, is one of the most significant pilgrimage destinations in the Islamic world, attracting millions of visitors annually to the Imam Reza Shrine (The eighth Imam of Shia Muslims). During Ramadan, the city transforms into a vibrant spiritual and social space where nocturnal religious practices and social gatherings shape distinctive emotional and temporal experiences for both pilgrims and tourists. Understanding these lived nighttime experiences is essential for developing culturally sensitive and spiritually meaningful tourism approaches. Despite the growing attention to religious tourism, the temporal, emotional, and sensory dimensions of night tourism in pilgrimage contexts remain unexplored. …

The Effect Of Religious Belief On Spiritual Tourism Intention: A Case Study Of Vietnamese Tourists To Thailand, Huong Thi Quynh Nguyen, Ngan Thi Huyen Nguyen

International Journal of Religious Tourism and Pilgrimage

In this paper, religious belief was integrated into the Goal-Directed Behaviour Model, to clarify the behaviour of tourists towards spiritual tourism. Data from 516 Vietnamese tourists visiting Thailand was used for PLS-SEM analysis. The research results indicated positive relationships of religious belief to the original elements of the MGB, including attitude, subjective norm, perceived behavioral control, emotion, and spiritual tourism intention. Desire was shown to be a key predictor of intention, mediating the effects of attitude, subjective norm, behavioral control, and emotion on the tourists’ intention to engage in spiritual tourism.

Lgbtq+ People On The Camino De Santiago, Xose Santos, Wisulanbou No Second Name

International Journal of Religious Tourism and Pilgrimage

In the many published works on the Camino de Santiago, LGBTQ+ people have never been considered as an subject of study. The widespread idea that the Camino is for everyone serves to invisibilise this group of people. The problems and accusations we have had to face in our fieldwork are proof of how uncomfortable it is for some persons to talk about gender, sexuality and non-heteronormative identities on the Camino. Regardless of the variety of motivations for pilgrimage to Santiago, religion continues to have a very strong presence on this itinerary which generates tensions with sexualities, especially those that are …

Religious Tourism And Local Development In Rural Areas: Analysis Of The Social And Economic Impact Of Holy Week Celebrations In Osuna, Spain, Elena Garcia-De-Soto-Camacho, Miguel A. Garcia-Gordillo Dr., Antonio Montaño-Valle, Carlos Chavarría-Ortiz, Rosa María Vaca-Acosta

International Journal of Religious Tourism and Pilgrimage

This study explores the role of religious tourism in promoting rural development through the case of Holy Week in Osuna, Spain. By applying a quantitative methodology with fieldwork conducted during the 2022 celebration, the research analyses the social and economic impacts derived from the influx of visitors. The study segments tourists based on their motivations, demographic profiles, levels of satisfaction, spending behaviour, and future intentions. Through cluster analysis, three distinct visitor profiles were identified, reflecting varying degrees of religious and cultural interest. The findings confirm that Holy Week tourism generates significant economic benefits for the locality through direct, indirect, and …