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Improving Service Delivery Through Provider Training: A Process Evaluation Of The Veterans Affairs Palo Alto Health Care System “Commitment To Serve” Workshop, Ismael Barrera 2017 San Jose State University

Improving Service Delivery Through Provider Training: A Process Evaluation Of The Veterans Affairs Palo Alto Health Care System “Commitment To Serve” Workshop, Ismael Barrera

Master's Projects

As the customer-focused management strategies gradually advances into all of the VISNs [Veterans Integrated Service Networks], the Veterans Health Administration in Palo Alto, California implemented a customer service training program for employees to meet the diverse and complex needs of its customers. This research will analyze whether participants in this training, known as Commitment to SERVE, believe that it is achieving its goal. In other words, does the Veterans Affairs Palo Alto Health Care System (VAPAHCS) staff perceive the Commitment to SERVE workshop as a beneficial customer service training program?


We Have A Sacred Duty To House All Homeless Veterans, Christopher R. Fee, Joshua L. Stewart 2017 Gettysburg College

We Have A Sacred Duty To House All Homeless Veterans, Christopher R. Fee, Joshua L. Stewart

English Faculty Publications

In a letter to Congress urging the nation to pay what it owed to veterans of the Continental Army, George Washington voiced his firm conviction that we as honorable Americans would “never leave unpaid the debt of gratitude” to those brave souls who “rescued by their arms from impending ruin” the fledgling United States. (excerpt)


The Geopolitics Of Rare Earth Elements: Emerging Challenge For U.S. National Security And Economics, Bert Chapman 2017 Purdue University

The Geopolitics Of Rare Earth Elements: Emerging Challenge For U.S. National Security And Economics, Bert Chapman

Libraries Faculty and Staff Scholarship and Research

Rare earth elements (REE) contain unique chemical and physical properties such as lanthanum, are found in small concentrations, need extensive precise processes to separate, and are critical components of modern technologies such as laser guidance systems, personal electronics such as IPhones, satellites, and military weapons systems as varied as Virginia-class fast attack submarines, DDG- 51 Aegis destroyers, the F-35 Joint Strike Fighter, and precision guided munitions. The U.S. has some rare earth resources, but is heavily dependent on access to them from countries as varied as Afghanistan, Bolivia, and China. Losing access to these resources would have significant adverse ...


Geopolitics Of Rare Earth Elements, Bert Chapman 2017 Purdue University

Geopolitics Of Rare Earth Elements, Bert Chapman

Libraries Faculty and Staff Presentations

Rare earth elements (REE) contain unique chemical physical properties such as lanthamum, are found in small concentrations, need extensive precise properties to separate, and are critical components of modern technologies such as laser guidance systems, personal electronics such as IPhones, satellites, and military weapons systems as varied as Virginia-class fast attack submarines, DDG-51 Aegis destroyers, the F-35 Joint Strike Fighter, and precision guided munitions. The U.S. has some rare earth resources, but is heavily dependent on access to them from countries as varied as Afghanistan, Bolivia, and China. Losing access to these resources would have significant adverse economic, military ...


Book Review: The Way Of The Knife, Michael Neal 2017 Eastern Illinois University

Book Review: The Way Of The Knife, Michael Neal

The Eastern Illinois University Political Science Review

The author reviews the book The Way of the Knife by Mark Mazzetti, specifically looking at the underlying themes of shifting operations in the CIA, relationships between the CIA and United States military, and the growing private-sector.


The Generals: An Examination, Mariah Wallace 2017 Eastern Illinois University

The Generals: An Examination, Mariah Wallace

The Eastern Illinois University Political Science Review

The author examines the book The Generals: American Military Command from World War II to Today by Thomas Ricks and several journal articles related to the book in order to examine issues relating to military attitudes, internal army relations, the civil-military gap, and upper-division military officers. It is found that Ricks’ work supports the findings of the journal articles discussed in this essay on the current state of the United States military.


Review Of "The Generals", Crystal Trotter 2017 Eastern Illinois University

Review Of "The Generals", Crystal Trotter

The Eastern Illinois University Political Science Review

The author reviews Thomas Rick’s book, The Generals.


Leadership And The American Military, Crystal Trotter 2017 Eastern Illinois University

Leadership And The American Military, Crystal Trotter

The Eastern Illinois University Political Science Review

The author takes a look at the interplay between leadership and the American military. The author examines and considers views from many great American military minds on how leadership plays an absolutely vital role in the effectiveness of the American military.


The Way Of The Knife: The Cia, A Secret Army, And A War At The Ends Of The Earth, Mariah Wallace 2017 Eastern Illinois University

The Way Of The Knife: The Cia, A Secret Army, And A War At The Ends Of The Earth, Mariah Wallace

The Eastern Illinois University Political Science Review

The author offers her views and thoughts on Mazzetti’s book and its implications for the future of American foreign policy.


The Dod's Cultural Policy: Militarizing The Cultural Industries, Tanner Mirrlees 2017 University of Ontario Institute of Technology

The Dod's Cultural Policy: Militarizing The Cultural Industries, Tanner Mirrlees

communication +1

In pursuit of this Special Issue’s goal to “push the traditional boundaries of cultural policy studies,” this article conceptualizes the US Department of Defense (DoD) as a cultural policy agency. All cultural policy is goal-oriented and aims to act within and have effects upon “the cultural.” Cultural policy scholars examine how State agencies, policies, and regulations act upon to influence: the cultural industries; cultural texts; and, national identities and citizen-subjects. Although the US Federal government has no official cultural policy agency like Canada (the Department of Heritage) or France (the Ministry of Culture), this article conceptualizes the DoD—one ...


Graduates Of The College Of The Holy Cross Naval Rotc Unit 1944-2017, Brendan J. O'Donnell 2017 College of the Holy Cross

Graduates Of The College Of The Holy Cross Naval Rotc Unit 1944-2017, Brendan J. O'Donnell

Naval Science Department

A report of the Navy and Marine Corps officers commissioned through the Naval ROTC Unit at the College of the Holy Cross from 1944 to 2017. This report is a revised and expanded version of the Unit's history, published in 2016 by the O'Callahan Society on the occasion of the Unit's 75th anniversary. It includes updates, additional information and corrections to the 2016 report.

Associated with this report is a spreadsheet that breaks down the commissioning numbers by year and, within each year, by Service and college. It is included as a supplemental file.


The Impact Of A Military Base On Community Volunteering: A Case Study, Norman Dolch, Helen Wise, Ronald Wade 2017 University of North Texas

The Impact Of A Military Base On Community Volunteering: A Case Study, Norman Dolch, Helen Wise, Ronald Wade

Journal of Ideology

No abstract provided.


Grip Strength And Its Relationship To Police Recruit Task Performance And Injury Risk: A Retrospective Cohort Study, Rob Orr, Rodney Pope, Michael Stierli, Benjamin Hinton 2017 Bond University

Grip Strength And Its Relationship To Police Recruit Task Performance And Injury Risk: A Retrospective Cohort Study, Rob Orr, Rodney Pope, Michael Stierli, Benjamin Hinton

Tactical Research Unit Publications

Suitable grip strength is a police occupational requirement. The aim of this study was to investigate the association between grip strength, task performance and injury risk in a police population. Retrospective data of police recruits (n = 169) who had undergone basic recruit training were provided, including handgrip strength results, occupational task performance measures (consisting of police task simulations [SIM], tactical options [TACOPS] and marksmanship assessments) and injury records. Left hand grip strength (41.91 ± 8.29 kg) measures showed a stronger correlation than right hand grip strength (42.15 ± 8.53 kg) with all outcome measures. Recruits whose grip strength ...


Understanding Discourse Transition, Taylor Weeks 2017 University of Arkansas, Fayetteville

Understanding Discourse Transition, Taylor Weeks

Theses and Dissertations

This work is intended to explore and analyze the process of transition from one discourse to another different discourse.


Marty Comer Papers, Forsyth Special Collections 2017 Fort Hays State University

Marty Comer Papers, Forsyth Special Collections

Forsyth Library Finding Aids

The Marty Comer Papers contain materials relating to the issues of veterans between 1969-1997, including health care, homelessness, and PTSD.


Physical Screening And Testing: From Purpose To Research To Application, Rob Orr 2017 Bond University

Physical Screening And Testing: From Purpose To Research To Application, Rob Orr

Rob Marc Orr

Session Objectives:

•Discuss the purposes of different physical assessments

•Designing measures useful for assessing tactical personnel

•Applying assessments in the field


The Impact Of Body Armor On Physical Performance Of Law Enforcement Personnel: A Systematic Review, Colin Tomes, Rob Marc Orr, Rodney Pope 2017 Bond University

The Impact Of Body Armor On Physical Performance Of Law Enforcement Personnel: A Systematic Review, Colin Tomes, Rob Marc Orr, Rodney Pope

Rob Marc Orr

BACKGROUND: The law enforcement officer profession requires performance of arduous occupational tasks while carrying an external load, consisting of, at minimum, a chest rig, a communication system, weaponry, handcuffs, personal protective equipment and a torch. The aim of this systematic review of the literature was to identify and critically appraise the methodological quality of published studies that have investigated the impacts of body armour on task performance and to synthesize and report key findings from these studies to inform law enforcement organizations. METHODS: Several literature databases (Medline, CINAHL, SPORTDiscus, EMBAS) were searched using key search words and terms to identify ...


Musculoskeletal Fitness As A Predictor Of Injury During Police Academy Training: A Retrospective Cohort Study, Rob Orr, Matthew Stewart, Rodney P. Pope, Michael Stierli, Ben Hinton 2017 Bond University

Musculoskeletal Fitness As A Predictor Of Injury During Police Academy Training: A Retrospective Cohort Study, Rob Orr, Matthew Stewart, Rodney P. Pope, Michael Stierli, Ben Hinton

Rob Marc Orr

Introduction:

• Tactical training institutions (like those for military, law enforcement and firefighting) often implement intensive training regimes to adequately prepare their candidates (Bullock et al. 2010)

• Recruit training physical fitness assessment items are performed to determine baseline fitness of each recruit

• Previous research has investigated fitness measures as a positive injury predictor among tactical recruits during basic training (Bedno et al., 2013; Knapik et al., 2001; O’connor et al., 2011; Rosendal, et al., 2003)

• However protocols generally include aerobic fitness as part of the process with predominantly military recruit populations (Lisman, et al. 2013: Knapik et al., 2001)


Examining Participation Among Persons With Spinal Cord Injuries And Disorders Using Photovoice, Salva Balbale, Keshonna Lones, Jennifer N. Hill, Sherri L. LaVela PhD, MPH, MBA 2017 Department of Veterans Affairs; Northwestern University

Examining Participation Among Persons With Spinal Cord Injuries And Disorders Using Photovoice, Salva Balbale, Keshonna Lones, Jennifer N. Hill, Sherri L. Lavela Phd, Mph, Mba

The Qualitative Report

Participation is a significant rehabilitation outcome for individuals with spinal cord injury and/or disorder (SCI/D), yet few qualitative studies have described the social aspect of disability and community participation. We used the photovoice methodology to explore perceptions and experiences related to participation among Veterans with SCI/D. We recruited a convenience sample of individuals with SCI/D at the Hines Veterans Affairs (VA) SCI/D Unit. Participants were asked to take photographs exemplifying their experiences and activities regarding participation. Within four weeks, participants returned their photographs and completed semi-structured interviews to discuss their photographs. Interview transcripts were analyzed ...


Musculoskeletal Fitness As A Predictor Of Injury During Police Academy Training: A Retrospective Cohort Study, Rob Orr, Matthew Stewart, Rodney P. Pope, Michael Stierli, Ben Hinton 2017 Bond University

Musculoskeletal Fitness As A Predictor Of Injury During Police Academy Training: A Retrospective Cohort Study, Rob Orr, Matthew Stewart, Rodney P. Pope, Michael Stierli, Ben Hinton

Tactical Research Unit Conference papers

Introduction:

• Tactical training institutions (like those for military, law enforcement and firefighting) often implement intensive training regimes to adequately prepare their candidates (Bullock et al. 2010)

• Recruit training physical fitness assessment items are performed to determine baseline fitness of each recruit

• Previous research has investigated fitness measures as a positive injury predictor among tactical recruits during basic training (Bedno et al., 2013; Knapik et al., 2001; O’connor et al., 2011; Rosendal, et al., 2003)

• However protocols generally include aerobic fitness as part of the process with predominantly military recruit populations (Lisman, et al. 2013: Knapik et al., 2001)


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