Cultural Differences In Forgiveness Fatalism, Trust Violations, And Trust Repair Efforts In Interpersonal Collaboration,
2011
University of Central Florida
Cultural Differences In Forgiveness Fatalism, Trust Violations, And Trust Repair Efforts In Interpersonal Collaboration, Jessica L. Wildman
Electronic Theses and Dissertations
Mistakes and betrayals can cause developing interpersonal trust between parties to be broken, and damaged trust can have serious negative impacts on relationships, such as withdrawal from group interaction or the enactment of revenge. Research has suggested that the use of apologies helps to repair damaged trust. However, this research is almost exclusively based in westernized populations and has not begun to explore any cross-cultural differences. Therefore, the primary goal of this comparative cross-national laboratory study was to examine if, and how, the effectiveness of trust repair efforts differs across cultures. The effectiveness of three manipulated trust repair strategies (no …
The Effects Of Scoring Technique On Situational Judgment Test Validity,
2011
University of Central Florida
The Effects Of Scoring Technique On Situational Judgment Test Validity, Daniel S. Miller
Electronic Theses and Dissertations
Situational Judgment Tests (SJTs) are frequently used by organizations as a face-valid selection measure with low adverse impact and a relatively strong relationship with relevant criteria. Despite their common use, there remain several research questions regarding the theoretical foundations and characteristics of SJTs. Additionally, developments in SJT scoring provide fertile ground for research to validate new scoring techniques to better predict criteria of interest. Motowidlo and his colleagues (2006) recently developed a scoring technique for SJTs based on the principle of Implicit Trait Policies (ITPs) which are implicit beliefs concerning the effectiveness of different behavioral choices that demonstrate varying levels …
The Effects Of The Attacks Of 9/11 On Organizational Policies, Employee Attitudes And Workers’ Psychological States,
2011
Chapman University
The Effects Of The Attacks Of 9/11 On Organizational Policies, Employee Attitudes And Workers’ Psychological States, Amy E. Hurley-Hanson, Cristina M. Giannantonio, Heidi Carlos, Jessica Harnett, Melanie Jetta, Madeline Mercier
Business Faculty Articles and Research
Problem statement: The attacks of September 11, 2001 (9/11) on the United States have had a profound effect on organizations and their employees. These effects occurred in the days and weeks immediately following the attacks, as well as in the years since the attacks occurred. In commemoration of the tenth anniversary of 9/11, this study focuses on the impact that the attacks of September 11, 2001 have had on organizational policies, employee attitudes and workers’ psychological states. Approach: Managers were surveyed regarding the effects of 9/11 on these issues. Results: The results of the study indicate that …
Don’T Be Such A Downer: Using Positive Psychology To Enhance The Value Of Negative Feedback,
2011
Butler University
Don’T Be Such A Downer: Using Positive Psychology To Enhance The Value Of Negative Feedback, Allison L. O'Malley, Jane B. Gregory
Scholarship and Professional Work - LAS
Effective developmental feedback promotes a balanced and authentic view of employees' current state, thereby addressing strengths and weaknesses of employees. The authors address how organizations' increased emphasis on positivity can be reconciled with the delivery of negative feedback. Drawing on principles from positive psychology, the authors outline strategies managers can implement to increase the likelihood that negative feedback interventions will yield improved performance while promoting employee well-being.
Supportive Feedback Environments Can Mend Broken Performance Management Systems.,
2011
Butler University
Supportive Feedback Environments Can Mend Broken Performance Management Systems., James J. Dahling, Allison L. O'Malley
Scholarship and Professional Work - LAS
No abstract available.
Do Individual Differences In Perceiving Situational Demands Moderate The Relationship Between Personality And Assessment Center Dimension Ratings?,
2011
University of Zurich
Do Individual Differences In Perceiving Situational Demands Moderate The Relationship Between Personality And Assessment Center Dimension Ratings?, Anne Jansen, Filip Lievens, Martin Kleinmann
Research Collection Lee Kong Chian School Of Business
This study contributes to research on assessment centers' (AC) external construct-related validity by investigating a potential moderator of the relationship between personality and AC dimension ratings. On the basis of recent insights in person-situation contingencies we hypothesized that individual differences in people's perception of situational demands moderate the relationship between personality and conceptually related AC dimension ratings. The hypotheses were tested with 108 individuals in two leaderless group discussion exercises. Results confirmed the hypotheses for two of the three traits (i.e., Agreeableness and Conscientiousness). In particular, people high on these traits who identified the situational demands received higher AC dimension …
Applicant Versus Employee Scores On Self-Report Emotional Intelligence Measures,
2011
Singapore Management University
Applicant Versus Employee Scores On Self-Report Emotional Intelligence Measures, Filip Lievens, Ute-Christine Klehe, Nele Libbrecht
Research Collection Lee Kong Chian School Of Business
There exists growing interest to assess applicants' emotional intelligence (EI) via self-report trait-based measures of EI as part of the selection process. However, some studies that experimentally manipulated applicant conditions have cautioned that in these conditions use of self-report measures for assessing EI might lead to considerably higher scores than current norm scores suggest. So far, no studies have scrutinized self-reported EI scores among a sample of actual job applicants. Therefore, this study compares the scores of actual applicants at a large ICT organization (n = 109) on a well-known self-report measure of EI to the scores of employees already …
Age And Education Differences In Superior-Subordinate Dyads: Testing Relational Norms And Attraction Similarity Influences On Role Ambiguity, Affect, And Communication Satisfaction,
2011
California State University, San Bernardino
Age And Education Differences In Superior-Subordinate Dyads: Testing Relational Norms And Attraction Similarity Influences On Role Ambiguity, Affect, And Communication Satisfaction, Alexander Andrew Nedilskyj
Theses Digitization Project
The primary purpose of this study was to examine superior-subordinate dyads which violate relational norms and produce status inconsistency. Specifically, within the context of supervisor age and education, occupational norms suggest that employees expect their supervisor to be older and have a higher level of education. In the face of growing demographic diversity, more emphasis is being placed on superiors to build skills to effectively interact with a heterogeneous set of employees. This study proposed to test whether superior-subordinate dyads which are diverse in terms of age and education, influence employees' attitudes towards their supervisor, the satisfaction with the communication …
The Relationship Between Work-Family Conflict, Perceived Support, And Psychological Contracts For Hispanic And African American Women,
2011
California State University, San Bernardino
The Relationship Between Work-Family Conflict, Perceived Support, And Psychological Contracts For Hispanic And African American Women, Celina Matilde Garcia Ali
Theses Digitization Project
The purpose of this study was to extend past and current literature in work-family conflict (WFC), perceived supervisor support (PSS), perceived organizational support (POS) and psychological contracts to Hispanic and African American populations. Data was collected from 97 participants with complete surveys from a full-time working adult population primarily in Southern California.
Time And Proximity As Factors Of Quality Mentorship,
2011
California State University, San Bernardino
Time And Proximity As Factors Of Quality Mentorship, Brandon Keith Patrick
Theses Digitization Project
This study examined the impact of time and proximity on the quality of formal mentor program in organizations. The study proposed that a quality formal mentor program will be one where the mentor and protégé are close in proximity and that the time the mentor spends with the protégé will lead to higher career-related and psychosocial outcomes.
Age, Gender, And Tattoos: Tattoo Stigma And Hiring Decisions,
2011
California State University, San Bernardino
Age, Gender, And Tattoos: Tattoo Stigma And Hiring Decisions, Carla Anne Zimmerman
Theses Digitization Project
While it is illegal to discriminate against a job applicant for their age or gender, screening networking sites before hiring not only makes these factors salient, but may also provide information on more justifiable reasons for refusing to hire an applicant. Tattoos are one such potential reason and the stigma is especially detrimental to women. The purpose of this study is to examine how the age, gender, and tattoo stigma affect perceptions of a job applicant.
Job Satisfaction Of Nonprofit Workers,
2011
California State University, San Bernardino
Job Satisfaction Of Nonprofit Workers, Christine Sarah Johnson
Theses Digitization Project
The purpose of this study was to investigate the overall job satisfaction of employees that work in nonprofit organizations that have religious names. The study used individual survey methods to collect its data. Participants for this study were recruited from paid employees of Catholic Charities of San Bernardino and Riverside (CCSBR), one of the largest non-profit organizations in the Inland Empire. A total of 48 employees participated in this study.
Clarifying Leader-Member Exhange Theory: Examining The Role Of Leader Active Listening And Justice Perceptions,
2011
California State University, San Bernardino
Clarifying Leader-Member Exhange Theory: Examining The Role Of Leader Active Listening And Justice Perceptions, Erik Samuel Collier
Theses Digitization Project
This study examines leader-member exchange (LMX) theory and presents a framework to better predict work outcomes of job satisfaction and organizational commitment by introducing organizational justice perceptions as a mediating construct and leader active listening as a moderating construct.
Work Intensity And Substance Use Among Adolescents Employed Part-Time In Entry-Level Jobs,
2011
Sacred Heart University
Work Intensity And Substance Use Among Adolescents Employed Part-Time In Entry-Level Jobs, Jessica Samuolis
Psychology Faculty Publications
This study investigated the relationship between number of hours worked, or work intensity, and substance use in a sample of adolescent employees of a supermarket chain. Employees working half-time or more per week (high-intensity hours) were over three times as likely to smoke compared to those working an average of 10 hours or less per week (low-intensity hours). Males working a high intensity number of hours were more than twice as likely to drink compared to males working at low intensity. Utilizing participants drawn from a uniform employment setting, the research findings add to the growing body of evidence linking …
Developing And Managing I-O Online: What’S Behind The Virtual Classroom?,
2011
Hofstra University
Developing And Managing I-O Online: What’S Behind The Virtual Classroom?, Maura J. Mills, Patrick A. Knight, Kurt Kraiger, William F. Mayer, Kathryn Lafontana
Psychology Faculty Publications
In recent years there has been an increase in the number of courses and degree programs offered online. This is particularly true in the field of industrial and organizational psychology, wherein many students are working professionals who, while unable to leave their jobs, are seeking convenient ways to supplement their experience with the necessary education. Despite this surge in student interest, many educators lack explicit training in making the transition to online education. Here, a variety of individuals experienced in various aspects of developing online I-O degree programs—both undergraduate and graduate—discuss best practices for such a program as well as …
Evaluating The Impact Of Small-Group Discussion On Learning In Anorganizational Psychology Class Utilizing A Classroom Response System,
2011
Western Michigan University
Evaluating The Impact Of Small-Group Discussion On Learning In Anorganizational Psychology Class Utilizing A Classroom Response System, Thorhallur Orn Flosason
Dissertations
A classroom response system is a technology that allows individual students to clickers favorably. The second study showed that clicker use during lecture was associated with higher exam scores, but that relationship can be interpreted in several different ways, some of which are not tied to active responding. The implications of these findings with respect to previous research are discussed. provide answers to questions posed by the instructor during lecture using hand held remotes (clickers) that transmit a signal to the instructor's computer via a receiver and computer software (Judson & Sawada, 2002). This instructional technology is widely used in …
Evaluating The Impact Of A Performance Based Methodology On Transfer Of Training,
2011
Western Michigan University
Evaluating The Impact Of A Performance Based Methodology On Transfer Of Training, Richard Rashid Kazbour
Dissertations
Transfer of training is the degree to which trainees can apply the knowledge, skills, and attitudes gained in training, to the job (Brinkerhoff & Apking, 2001; Wexley & Latham, 1981). Currently only between 5% and 20% of what is learned in training is ever applied on the job (Brinkerhoff, 2006; Broad, 2000; Fitzpatrick, 2001; Mooney & Brinkerhoff, 2008; Tannenbaum & Yulk, 1992). Until recently, most transfer research has focused on what happens in the formal training environment (Brinkerhoff & Montesino, 1995; Holton, Bates, Seyler, & Carvalho, 2003; Noe, 1986; Saks & Belcourt, 2006). At this time, little is known about …
Autonomy In The Workplace: An Essential Ingredient To Employee Engagement And Well-Being In Every Culture,
2011
Concordia University
Autonomy In The Workplace: An Essential Ingredient To Employee Engagement And Well-Being In Every Culture, Marylène Gagne, Devasheesh P. Bhave
Research Collection Lee Kong Chian School Of Business
The nature of organizational life requires questioning the role of worker autonomy. An impressive amount of management research has been devoted to autonomy issues in organizations. Autonomy is at the forefront of research on job design and the management of employees. Therefore, we review evidence in the area of job design and management practices that deeply affect worker autonomy. Throughout this discussion, we evaluate the cross-cultural applicability of research and practice and offer future directions based on self-determination theory.
The Dirty Work Of Law Enforcement: Emotion, Secondary Traumatic Stress, And Burnout In Federal Officers Exposed To Disturbing Media,
2011
Minnesota State University - Mankato
The Dirty Work Of Law Enforcement: Emotion, Secondary Traumatic Stress, And Burnout In Federal Officers Exposed To Disturbing Media, Amanda Harms
All Graduate Theses, Dissertations, and Other Capstone Projects
The present study adds to past research on exposure to disturbing media as a driver of burnout and secondary traumatic stress. Research has shown that exposure to this type of media can lead to secondary traumatic stress (STS), burnout, as well as other negative outcomes (Burns, Bradshaw, Morley, & Domene, 2008; Divine, 2010; Krause, 2009; Perez, Jones, Englert, & Sachau, 2010; Stevenson, 2007). In addition, I discuss this type of work as a form of "dirty work" (Ashforth & Kreiner, 1999). I examined the role of various emotional responses and stigma as mediators and moderators of the relationship between exposure …
Exploring The Antecedents Of Organizational Citizenship Behavior In Knowledge-Based Virtual Communities,
2011
Minnesota State University - Mankato
Exploring The Antecedents Of Organizational Citizenship Behavior In Knowledge-Based Virtual Communities, Luman Yong
All Graduate Theses, Dissertations, and Other Capstone Projects
This study aims to examine what kinds of behaviors constitute virtual community citizenship behaviors (VCCB) and what factors influence community members' willingness to engage in VCCB. In this paper, I propose a theoretical framework consisting of the main antecedents of VCCB (affective commitment, structural embeddedness and membership tenure) and a multi-dimensional VCCB construct (altruism, civic virtue, consciousness, courtesy and loyalty). Additionally, I develop a measure for assessing VCCB. Data are collected from an online discussion forum (The Grad Cafe) to address the research questions of this study. Results indicate that only affective commitment is found to be significantly predictive of …
