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Improving Patient Satisfaction In The Medical-Surgical Setting, Victoria A. Ogundeko 2020 University of St. Augustine for Health Sciences

Improving Patient Satisfaction In The Medical-Surgical Setting, Victoria A. Ogundeko

Student Scholarly Projects

Problem: Patients’ experiences at hospitals are multidimensional, and their satisfaction with the service is linked to the quality of patient care provided. In evaluating the quality of care of a hospital, the nursing handoff of patients, and the engagement efforts of healthcare staff is an important element of patient satisfaction.

PICOT: In adult medical-surgical patients, does the implementation of nursing bedside handoff reports, compared to the current method of nursing practice desk handoff reports, improve patient satisfaction scores by 10% within two months?

Evidence: After reviewing 103 articles, 12 were relevant to this project, and included observation of an acute ...


Pressure Injury Documentation And Reporting: A Quality Gap, Mary Ann Laslo 2020 The University of San Francisco

Pressure Injury Documentation And Reporting: A Quality Gap, Mary Ann Laslo

Master's Projects and Capstones

Abstract

Problem: Inaccurate and incomplete pressure injury (PrI) assessment and documentation leads to inaccurate reporting of PrI quality reporting measures to the Centers for Medicare and Medicaid Services. Inaccurate, incomplete documentation of pressure injuries and wounds adversely affects the quality of care, financial reimbursement, and hospital reputation as well as increasing the risk of litigation to medical providers. Barriers to accurate and complete documentation by the nurses were inaccuracy in identification of PrIs Stage 1 or greater and knowing what and where to document the information in the electronic medical record.

Context: This quality improvement project attempted to improve nurse ...


Nurse Leader Rounding: A Stellar Strategy To Improve The Patient Experience Of Care In The Emergency Department, Polina Shishkina 2020 The University of San Francisco

Nurse Leader Rounding: A Stellar Strategy To Improve The Patient Experience Of Care In The Emergency Department, Polina Shishkina

Master's Projects and Capstones

Abstract

Many clinical outcomes that occur in the emergency room determine the patient’s continued care and experience in the hospital and beyond as well as influence the organizational reputation in the community. Mack and Fill emphasize that “an ED visit is a significant encounter between a patient and a hospital and one that affects ‘repurchase’ decisions for future health care” (as cited in Welch, 2010, p. 65). Thus, patient experience in the emergency department necessitates continued quality improvement efforts. The emergency room, or “the front door to the hospital”, provides equitable and affordable care to patients who need urgent ...


Nursing Leadership During Covid-19: Enhancing Patient, Family And Workforce Experience, Anne Aquilia, Karen Grimley, Barbara Jacobs, Maryellen Kosturko, Jerry Mansfield, Charlotte Mathers, Peggie Parniawski, Laura Wood, Victoria Niederhauser 2020 Yale New Haven Health/Bridgeport Hospital

Nursing Leadership During Covid-19: Enhancing Patient, Family And Workforce Experience, Anne Aquilia, Karen Grimley, Barbara Jacobs, Maryellen Kosturko, Jerry Mansfield, Charlotte Mathers, Peggie Parniawski, Laura Wood, Victoria Niederhauser

Patient Experience Journal

The global COVID-19 pandemic has challenged nurse leaders in ways that one could not imagine six months ago. Along with ongoing priorities of providing high quality, cost-effective and safe care, nurse leaders are also committed to creating environments that support excellence in patient and family experience. This article will provide exemplars of how nurse leaders used decisive decision-making, adapted to novel situations and issues, ensured reliable and safe delivery of care and engaged patients, families and their workforce to create excellent experiences of care during the pandemic. Throughout this crisis, nurse leaders have learned how to grapple with quick and ...


Qualifications Of Executive Nurses For Service On Hospital Boards, Michelle L. Foxx 2020 Abilene Christian University

Qualifications Of Executive Nurses For Service On Hospital Boards, Michelle L. Foxx

Electronic Theses and Dissertations

Abstract Healthcare governing boards have responsibility for the legal and financial stability of the organization. They are assuming more responsibility for quality care and outcomes. Nurse leaders have valuable insights into key shared governance issues such as quality of care, financial performance, legal requirements, and regulatory oversight. Yet, only 5% of the 3.2 million nurses in the U.S. health workforce hold a seat on hospital governing boards in the United States. The purpose of this study was to explore how nurses with executive experience perceive their own leadership qualities in the context of established requirements for executive hospital ...


Preceptor Education And Structured Onboarding Process, Charles Morato 2020 The University of San Francisco

Preceptor Education And Structured Onboarding Process, Charles Morato

Master's Projects and Capstones

Problem: Staff nurse retention is an ongoing problem for this intensive care unit (ICU). Through exit interviews from staff who left, inadequate onboarding and education made them feel unprepared for their job and not part of the team. The preceptors on the unit have never been trained on the roles and responsibilities of being a preceptor. The current onboarding process consists of pairing new hires with a preceptor who either happens to be willing to do it that day or someone who has been there the longest. There is no consistency or personalizing the orientation information to the new hire ...


Pediatric Bullying Education In Arkansas Baccalaureate Nursing Programs, Jasmine Jackson 2020 Harding University

Pediatric Bullying Education In Arkansas Baccalaureate Nursing Programs, Jasmine Jackson

McNair Scholars Research

Over the years, there has been an ever-increasing spotlight on the issue of bullying among adolescents. Nurses are another adult-figure, in addition to parents and teachers, that can help identify and address bullying if educated properly. The purpose of this study was to examine pediatric bullying education in Arkansas baccalaureate nursing programs. Through the use of a mixed-method approach, the newly created survey was to be completed by one faculty member from each of the 12 BSN programs in Arkansas (12 participants; 6 respondents). The paper describes the quantitative and qualitative data analysis from this non-experimental descriptive pilot study. Results ...


Impact Of The Hester Davis Fall Risk Scale On Inpatient Falls, Amelia Payne 2020 University of Missouri-St. Louis

Impact Of The Hester Davis Fall Risk Scale On Inpatient Falls, Amelia Payne

Dissertations

Problem: During a three month period in 2018, a rural acute care facility experienced a fall rate of 3.4 falls per 1,000 patient days. The aim of this clinical scholarship project was to implement the Hester Davis Fall Risk Scale (HDFRS) for adult inpatients in a rural acute care facility.

Methods: Utilizing the Find, Organize, Clarify, Understand, Select- Plan, Do, Study, Act (FOCUS-PDSA) model, the HDFRS was implemented and evaluated using a pre and post design to determine its impact on falls per 1,000 patient days and falls with injury per 1,000 patient days. The method ...


L’Étendue Du Rôle De L’Infirmière Praticienne Spécialisée En Soins De Première Ligne Dans Différents Milieux De Pratique Au Québec : Une Étude De Temps Et Mouvements, Véronique Landry, Kelley Kilpatrick, Lysane Paquette, Mira Jabbour, Marie-Dominique Beaulieu, Carl-Ardy Dubois, Eric Tchouaket, Nathalie Gauthier 2020 Université de Montréal

L’Étendue Du Rôle De L’Infirmière Praticienne Spécialisée En Soins De Première Ligne Dans Différents Milieux De Pratique Au Québec : Une Étude De Temps Et Mouvements, Véronique Landry, Kelley Kilpatrick, Lysane Paquette, Mira Jabbour, Marie-Dominique Beaulieu, Carl-Ardy Dubois, Eric Tchouaket, Nathalie Gauthier

Science of Nursing and Health Practices - Science infirmière et pratiques en santé

Introduction: The primary healthcare nurse practitioner (PHCNP) role is relatively new in Quebec. Few studies have examined the implementation of this role. Objective: To describe the time spent in care activities according to the clinical and non-clinical dimensions of the PHCNP role. Methods: A time and motion study (399 hours and 34 minutes (min)) was carried out in 6 settings including ambulatory care, long-term care and home care with 12 PHCNPs. Results: The clinical dimension is the most important dimension making up 72 % to 83 % of work time. The average consultation time is influenced by the setting and varies from ...


Analyse Du Contexte Clinique Dans Le Développement Et L’Implantation D’Une Intervention De Soutien Pour Les Familles De Patients Atteints De Lésions Cérébrales Acquises : Une Étude Qualitative, Véronique de Goumoëns, Chantal Grandjean, Daniel Joye, Yann-Olivier Bettex, Philippe Ryvlin, Anne-Sylvie Ramelet 2020 Institut Universitaire de Formation et de Recherche en Soins (IUFRS), Faculté de biologie et de médecine, Université de Lausanne, Lausanne, Suisse

Analyse Du Contexte Clinique Dans Le Développement Et L’Implantation D’Une Intervention De Soutien Pour Les Familles De Patients Atteints De Lésions Cérébrales Acquises : Une Étude Qualitative, Véronique De Goumoëns, Chantal Grandjean, Daniel Joye, Yann-Olivier Bettex, Philippe Ryvlin, Anne-Sylvie Ramelet

Science of Nursing and Health Practices - Science infirmière et pratiques en santé

Introduction: Acquired brain injuries (ABI) are among the leading causes of disability in adults. Supporting the families of patients with ABI is part of good practice, but this is not systematic in Switzerland. Preceding the implementation of a new intervention, an analysis of the contextual factors was carried out. Objectives: The objectives of this study were to describe the perspectives of interdisciplinary management teams concerning the support of these families and to explore the contextual resources and obstacles of the intervention. Methods: A descriptive qualitative research was conducted in a clinical neurosciences department of a tertiary reference hospital. Semi-structured interviews ...


Gaps In The Organization Of Emergency Room Care And Services For Women Experiencing Miscarriage: A Multiple Case Study Of Four Ers In Quebec, Francine de Montigny, Chantal Verdon, Emmanuelle Dennie-Filion, Serge Gauvreau 2020 Université du Quebec en Outaouais

Gaps In The Organization Of Emergency Room Care And Services For Women Experiencing Miscarriage: A Multiple Case Study Of Four Ers In Quebec, Francine De Montigny, Chantal Verdon, Emmanuelle Dennie-Filion, Serge Gauvreau

Science of Nursing and Health Practices - Science infirmière et pratiques en santé

Introduction: Miscarriage is common, occurring in nearly 20% of pregnancies. Most women experiencing symptoms such as bleeding or abdominal pain in early pregnancy consult emergency services, the front line of care. While research has shown the psychological and physical effects of miscarriage on women, less is known about how emergency services are organized to manage their care. Objective: To describe and analyze the organization of emergency services for women experiencing miscarriage. Methods: A multiple case study was conducted in four emergency rooms in Quebec, Canada, between 2014 and 2015. A reference framework setting out an organized system of action in ...


A Case For Delirium Risk Prediction Models To Aid In Triaging Resources To Those Most At Risk An Integrative Literature Review, Tammy Perttula 2020 Winona State University

A Case For Delirium Risk Prediction Models To Aid In Triaging Resources To Those Most At Risk An Integrative Literature Review, Tammy Perttula

Nursing Masters Papers

Abstract

Delirium is a complex syndrome resulting from compounding effects of acute illness, comorbidities, and the environment. It results in adverse outcomes: elevated mortality rates, length of stay, readmissions, institutionalization, long-term cognitive changes, and diminished quality of life. The rate of iatrogenic delirium is astounding, ranging from 10%-89%. There are no curative treatments; thus, primary prevention is the key. The purpose of this literature review is to identify and critique the research for the accuracy of risk stratification and feasibility in practice. Support for interventions that prevent delirium is mounting; however, interventions are resource-intensive and often not implemented. Researchers ...


The Relationship Of Span Of Control To Nurse Manager Satisfaction, Jeffrey Batcher 2020 Kennesaw State University

The Relationship Of Span Of Control To Nurse Manager Satisfaction, Jeffrey Batcher

MSN in Leadership in Nursing Final Projects

Purpose: The purpose of this study was to examine the relationship between span of control (SOC) and nurse manager job satisfaction for nurse managers working in a hospital system. The study may help administrators identify how wide and narrow SOC correlates to the overall job satisfaction of nurse managers.

Design: A non-experimental descriptive correlational study design was used.

Methods: Data were collected from a convenience sample of nurse managers working within an eleven-hospital healthcare system. Survey Monkey was used for data collection and included a demographic questionnaire, The Ottawa Hospital Model of Nursing Clinical Practice (TOH MoNCP) Clinical Management Span ...


Implementation Of Post Falls Huddles In Skilled Nursing Facility, Princess Lomax 2020 Valparaiso University

Implementation Of Post Falls Huddles In Skilled Nursing Facility, Princess Lomax

Evidence-Based Practice Project Reports

The purpose of this paper is to discuss the quality improvement project, implementation of the post fall huddle in a long-term care facility. Falls are the most common problem in adults 65 years and older. Falls in this population can have devastating effects, often leading to significant changes in morbidity or death. Adults in long term care settings have an increased risk of falling and having a subsequent fall due to an acute illness, weakness, or confusion (CDC, 2015). At the skilled facility, there has been a significant increase in hospitalizations due to injuries sustained from falls. To address this ...


The Watson Room: Mitigating Compassion Fatigue In Oncology Nurses, Patricia Ann Viscardi 2020 James Madison University

The Watson Room: Mitigating Compassion Fatigue In Oncology Nurses, Patricia Ann Viscardi

Doctors of Nursing Practice (DNP) Final Projects, 2020-current

Aim: The aim of this project was to plan, develop, and implement “The Watson Room” or “Quiet Room” in an inpatient oncology nursing population and evaluate changes in Professional Quality of Life (ProQOL).

Background: Oncology Nurses are at high risk for compassion fatigue (CF), burn-out (BO), and secondary traumatic stress (STS) related to the effects of living the traumas of oncology patients and their families through their cancer journey and the innate stress in a complex and intense workplace. High levels of compassion fatigue, burn-out, and secondary traumatic stress that are poorly managed reduces the nurse’s ability to self-regulate ...


Oral Care And Ventilator Associated Pneumonia Prevention, Rachel Baber 2020 University of Texas at Tyler

Oral Care And Ventilator Associated Pneumonia Prevention, Rachel Baber

MSN Capstone Projects

With rising healthcare costs and increasing demands placed on healthcare workers, it is no wonder that decreasing hospital length of stay for patients is high priority for hospitals today. Hospital acquired infections are one of the culprits keeping so many patients hospitalized. Specifically, in intensive care units (ICU) and intermediate care (IMC) units that care for mechanically ventilated patients, ventilator associated pneumonia secondary to intubation is a complication and cost that is being sought to be avoided. Hospitals have been pro-active to prevent ventilator associated pneumonia from occurring by placing oral care bundles or protocols in place to care for ...


Dnp Project: Improving No-Show Rates In Primary Care, Mai-Linh T. Nguyen, Sarah M. Kuzara 2020 Southern Illinois University Edwardsville

Dnp Project: Improving No-Show Rates In Primary Care, Mai-Linh T. Nguyen, Sarah M. Kuzara

Doctor of Nursing Practice Projects

Abstract

This paper explores the factors that contribute to no-show rates in the primary care setting and effective interventions to improve no-show rates. The average no-show rate in the primary care setting is 23%, (Dantas, Fleck, Olivaria, & Humacher 2018). In 2018, the no-show rate at the WeCare Clinic was 50-60%. A literature review was conducted to gather information regarding why patients choose to no-show their appointments, the common causes of high no-show rates, and effective interventions found to decrease no-show rates. We investigated the primary causes of a high no-show rate at the WeCare Clinic by interviewing staff and analyzing ...


Point-Of-Care Reminders To Prompt Provider Adherence With Diabetes Care Guidelines For Adults, Eric E. Spohn 2020 Valparaiso University

Point-Of-Care Reminders To Prompt Provider Adherence With Diabetes Care Guidelines For Adults, Eric E. Spohn

Evidence-Based Practice Project Reports

Diabetes is a complex, chronic illness, and a leading cause of morbidity and mortality (ODPHP, 2019). Gaps in diabetes care exist between clinical guidelines and interventions provided in the clinical setting (ADA, 2015; Chauhan et al., 2017; Renders et al., 2001; Worswick et al., 2013). Improved diabetes management strategies and interventions among healthcare providers are essential to close the quality gap. The purpose of this evidenced-based practice (EBP) project was to prompt providers to adhere to diabetes care guidelines using a paper point-of-care reminder over a 12-week period. Provider performance rates covering four specific guidelines were measured: HbA1c, microalbuminuria, diabetic ...


A Multifactorial Intervention To Reduce Weight Bias In Healthcare Providers, Rose M. Flinchum 2020 Valparaiso University

A Multifactorial Intervention To Reduce Weight Bias In Healthcare Providers, Rose M. Flinchum

Evidence-Based Practice Project Reports

No abstract provided.


Reducing Catheter Associated Urinary Tract Infection (Cauti) Rates Benchmark Study, Tendai B. Shambare 2020 Tendai B Shambare

Reducing Catheter Associated Urinary Tract Infection (Cauti) Rates Benchmark Study, Tendai B. Shambare

MSN Capstone Projects

Abstract

Urinary Tract Infections (UTIs) make up to about 40 % of all healthcare associated infections, and about 13,000 patients die yearly from Catheter Associated Urinary Tract Infections (CAUTI) complications. Urinary catheters at times maybe unjustified or inappropriate, which can potentially create increased hospital costs, patient discomfort and pain, length of hospital stay. And even death. The longer the catheter is left in place also increases the patient’s risk of developing a CAUTI. CAUTI bundle packages have been found to be effective in reducing CAUTI rates when used consistently. The bundle is a combination of evidence-based practice policies, nurse ...


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