Work, Economy and Organizations Commons^™

The Nursing Leader’S Role In Decreasing Implicit Rationing By Improving The Nursing Work Environment, Allison Mchugh

UNLV Theses, Dissertations, Professional Papers, and Capstones

Despite all the literature about missed care and its contributing factors, it is prevalent in most hospitals worldwide. Missed care is the result of care that is implicitly rationed. For this paper, implicit rationing is defined as how nurses decide what care is delivered based on the present work environment. Many factors influence implicit rationing. One such factor is the work environment. The association between the nursing work environment and implicit rationing is well described in the literature. The nursing leader is in a formal position responsible for patient outcomes and the nursing practice environment. Therefore, it is important to …

An Analysis Of Job Competencies And Job Descriptions Associated With Admissions Counselors/Recruiters At 4-Year Public And Private Institutions As Prescribed By Nacac In 2000 And Its Relevance In 2018, Sebern Coleman, Jr.

UNLV Theses, Dissertations, Professional Papers, and Capstones

The role of admissions counselors has become pivotal to the mission of enrollment management in higher education. Admissions Counselors have evolved from serving as personnel that provides counseling to students to one that expands to include marketing to concurrent high school classes and students. As a result, the discipline has seen an increase in the number of counselors entering the workforce and has experienced a steady progression of career opportunities and advancement in the field of admissions (Phair, 2014). Nonetheless, college graduates are more likely to apply for these positions though limited support for career advancement exists due to these …

The Effect Of Perceived Justice And Organizational Embeddedness On Employee Morale And Voluntary Turnover Rate After Layoffs In The Hospitality Industry, Jungjoo Bae

UNLV Theses, Dissertations, Professional Papers, and Capstones

The purpose of this study was to examine the factors that reduce the detrimental impact of layoffs. This research found that damaged employee morale and increased turnover intention of survivors after layoffs can cause more adverse impact on companies where layoffs were conducted. Also, it was found that perceived justice and organizational embeddedness can reduce the possibility of having destructive outcomes after layoffs. Additionally, the moderating impact of organizational embeddedness on the effect of perceived justice on employee morale and turnover intention was researched. Data were gathered from junior and senior undergraduate students majoring in hospitality management with at least …

Nonprofit Data Management: A Stage Model, Ashley M. Hernandez-Hall

UNLV Theses, Dissertations, Professional Papers, and Capstones

Managing nonprofit data is both complicated and essential. Nonprofits, while struggling to manage and utilize data to its fullest potential, are increasingly required to do so for funding purposes. Despite the increased pressure on nonprofit managers to report more outcomes to grant funders, little research is available to guide the data management process in nonprofits. Research that does exist is primarily focused on the for-profit or business sector, which is operationally and fundamentally different than nonprofits. For example, for-profit entities typically do not have the same restrictions on how to use funds, such as a percentage cap on spending for …

Prosocial Rule-Breaking To Help Customers Among Hospitality Employees, Ankita Ghosh

UNLV Theses, Dissertations, Professional Papers, and Capstones

This research investigates the causes and effects of prosocial rule-breaking behavior among hospitality employees to serve a customer. This research takes a two-study approach based on the depletion theory (Baumeister, 2002). Study 1 examines the effect of unique aspects of the hospitality industry i.e., customer mistreatment and work-overload on PSRB-S through the mediating role of employee depletion. To avoid common method biases, a two-wave time-lagged online survey research design was implemented to collect data for Study 1. Customer mistreatment and work overload were measured in Time 1 and employee depletion and PSRB-S were measured in Time 2. Study 2 examined …

Organizational Symbolism And Employee Immersion, A Mixed Methods Investigation Of Organizational Socialization Efficacy In The Hotel Industry, Jeffrey Michael Yedlin

UNLV Theses, Dissertations, Professional Papers, and Capstones

This study delves into the theory of organizational socialization through a mixed methods exploratory explanatory design examining organizational symbolism and social capital to identify strategies to reduce new hire turnover in hospitality. Constructs within the study include role clarity, training, organizational and coworker support as well as future prospects. New literature was studied for developing theory. Seminal work on socialization by Van Maanen and Schein (1979), Feldman and March (1981), Jones (1986), and Taormina (1997), perceived organizational support from Eisenberger et al., (1986), self-efficacy from Bandura (1977), and organizational symbolism by Dandridge & Mitroff (1980) and Van Buskirk (1991) were …

Employee Perceptions Of Organizational Corporate Responsibility And Their Effect On Employee Organizational Commitment, Lisa R. Davis

UNLV Theses, Dissertations, Professional Papers, and Capstones

The debate over whether organizations play a part in society beyond economic profit has been a major focus of research in corporate social responsibility (CSR). These debates have been mainly looked at from the macro (societal) or the meso (institutional) level. Very little research has been done on the role of the firm and looking at CSR from the micro (individual) level. Questions regarding the role of work for employees, securing economic benefits or making a difference in the world, would vary greatly depending on the individual and the importance they place on these areas in their own lives. Scholars …

An Examination Of Perceived Leadership Behaviors And Employee Engagement In The Us Federal Government: An Exploratory Study, Jason Barker

UNLV Theses, Dissertations, Professional Papers, and Capstones

Leadership can exist in any organization or entity. It has been studied extensively and examined comprehensively. There have been various theories of what type of leadership is ideal or suitable for a group or organization. From transformational to transactional leadership, leadership styles exist that can contribute to organizations and the style they employ. Employee engagement can be based on either or both transformational and transactional leadership factors. Transformational leadership behaviors generally show an increase in employee engagement. Employee engagement has an association with job satisfaction and leadership perception. Leadership styles will be defined, in addition to factors in the employee’ …

Managing Data-Driven Change: A Model Of Unintended Deviation, Sang-Mun Ray Cho

UNLV Theses, Dissertations, Professional Papers, and Capstones

Data-driven change in hospitality gaming is desirable because of the opportunities to leverage untapped sources of rich and abundant marketing data. However, change has been difficult to implement as indicated by a lack of widespread adoption. Some have attributed these difficulties to cultural, structural, and other generic factors but these explanations fail to explain the root dynamics of data-driven change.

In this dissertation, it is theorized that data-driven change requires a particular form of social interaction, which are called analytical bonds (AB). The suggestion was that there is a sender of an analytic deliverable and a receiver that makes a …

A Quantitative Study Of Mitigating Resistance To Change Through A Neuro Linguistic Approach: With The Use Of Narratives And A Neuro Linguistic Pattern, Mary J. Sanders

UNLV Theses, Dissertations, Professional Papers, and Capstones

Resistance to organizational change by employees and management delays implementation, creates emotional stress for both, and reduces the potential savings from rapid change implementation. The delay comes from organizational members’ beliefs stuck in the status quo thus reducing the change’s potential improvement in productivity and effectiveness. If beliefs about the change could be embraced creating organizational readiness, these negative effects could be mitigated and improvements in productivity could be realized sooner.

Reducing the resistance to organizational change through the use of metaphors and a specific neuro linguistic programming pattern (NLP) is the focus of this research study. NLP was originally …

Value Co-Creation Propositions: A Self-Determination Theory Of Customer Acceptance, Trust And Wellbeing, Lenna V. Shulga

UNLV Theses, Dissertations, Professional Papers, and Capstones

With the emergence of shared business models, hospitality and tourism consumers are faced with the decision to accept value propositions from various service providers, including traditional, collaborative and shared. Grounded in service-dominant logic, theory of acceptance, theory of value, self-determination theory and generational theory, this dissertation examines why consumers accept value propositions from service providers and what drives customers to collaborate with front-line employees. The research uses three studies that utilized a destination resort context with a mixed factorial equal cells experimental design. Study 1 utilized a 3 (generations) x 3 (business models) x 4 (value propositions) factorial between-within subjects …

Volunteer Management In Faith-Based Organizations, Cheryl Regina Coleman

UNLV Theses, Dissertations, Professional Papers, and Capstones

Faith-Based Organizations (FBOs) rely heavily on volunteers to carry out their mission, making volunteer labor fundamental to an organization’s business operations and outcomes. A review of the literature revealed a significant gap in managing volunteers effectively in a nonprofit, faith- based setting. The standard business management practices typically employed when managing volunteers lack effectiveness in nonprofit FBO environments. Employing for-profit management practices to managing volunteer labor in nonprofit settings is especially challenging given the uniqueness of nonprofit organizations that rely on volunteer over paid labor. Challenges include the organization’s values, mission, identity, social goals, outcomes, and ideological characteristics. The purpose …

Understanding Contingent Faculty: A Quantitative Study Of Engagement, Satisfaction, Commitment, And Mentoring Needs, Heidi Batiste

UNLV Theses, Dissertations, Professional Papers, and Capstones

The representation of contingent faculty in higher education is prevalent, as a result of changes in the staffing practices in academia. The American higher education system currently employs roughly 4 contingent faculty members for every one, which is tenured or on the tenure-track. As a result of an extensive study on part-time academic faculty, Gappa and Leslie (1993) developed a typology as a way to categorize them. The typology consisted of four employment profiles based primarily on academic background, employment history, and career motivations: career-enders, specialists/experts/professionals, aspiring academics, and freelancers (Gappa & Leslie, 1993). This quantitative study used survey research …

Examining The Factors That Impact Work Life Balance For Executive Chefs, Lisa Nicole Cain

UNLV Theses, Dissertations, Professional Papers, and Capstones

This dissertation served to deepen the theoretical and practical understanding of work life balance in the hospitality industry. Defined as “achieving satisfying experiences in all life domains to a level consistent with the salience of each role for the individual….[that] introduces the possibility of a hierarchy of roles; however… it does not demand that a hierarchy is neither necessary nor desirable for balance” (Reiter, 2007, p.277), the study examined work life balance from a situationist perspective whereby the perspective of the individual determines whether or not balance exists. Further, the relationship between work life balance and callings, employee engagement, organizational …

A Narrative Study Of Latinas' Experiences With The Leadership Pipeline In Higher Education, Ana Cecilia Marrero-Lopez

UNLV Theses, Dissertations, Professional Papers, and Capstones

The purpose of this qualitative narrative study was to report the stories of Latina’s experiences with the leadership pipeline in higher education, and determine what venues within that pipeline facilitate or impede access to executive level administrative positions. The practical significance of this study would include expanding the quantity of academic research on Latinas’ interest and inclusion in obtaining executive leadership positions in higher education, where little has been recorded of their presence or successes (Lopez-Mulnix, Wolverton & Zaki, 2011). In addition, though many studies have been conducted on racial and ethnic minority faculty (Eddy, 2009; Moses, 2009; Green & …

What Happens In Las Vegas? How Exhibitors Use The Tradeshow Floor And Social Venues To Facilitate Business, Chrissy L. Nanton

UNLV Theses, Dissertations, Professional Papers, and Capstones

This study illuminates how place characteristics shape the way in which tradeshow exhibitors “do” business on and off the tradeshow floor. A surge in framing tradeshows as temporary clusters has occurred in the recent decades. Temporary clusters are defined as “hotspots of intensive and dedicated exchange of knowledge, network building and generation of new ideas” (Maskell, Bathelt and Malmberg 2004). The idea that temporarily sharing geographic space can advantage firms is particularly noteworthy in a post-industrial globalized economy. In the literature, social scientists have paid specific attention to the connections between geography and spatial proximity, and information diffusion and knowledge …

The Role Of The Integration-Responsiveness Framework In An International Branch Campus: A Case Study, Tammy Joy Silver

UNLV Theses, Dissertations, Professional Papers, and Capstones

Similar to multinational corporations, international branch campuses have the challenge of maintaining legitimacy in different cultural and regulatory environments across national borders. It is common for organizations to modify business practices when expanding operations abroad to respond to local demands and preferences based upon cultural expectations and regulatory requirements.

National culture is comprised of the underlying values, beliefs, and attitudes of a society that drives behavior and expectations (Hofstede, 1980). Differences in national culture determine the amount of local adaptation necessary to conduct business in a foreign country (Kostova & Roth, 2002). International branch campuses must also maintain quality assurance …

Examining Factors Influencing Ncaa Division-I Conference Realignment, Ginikachi O. Nwosu

UNLV Theses, Dissertations, Professional Papers, and Capstones

The landscape of intercollegiate athletics continues to evolve and become

more dynamic. One of the most visible aspects of these changes is athletic conference realignment. During the period from 2010 to 2014 alone, over 30 institutions across the National Collegiate Athletic Association’s (NCAA) Football Bowl Subdivision (FBS) changed or announced imminent plans to change athletic conference affiliation (Mandel, 2012). Conference realignment is described as institutional changes in athletic conference affiliation (Covell & Barr, 2010; Groza, 2010; Sweitzer, 2009). Various literature has identified variables which influence NCAA Division-I institutions’ decisions in regard to conference realignment, yet no comprehensive study has examined …

The Role Of Self-Concept In Consumer Behavior, Marisa Toth

UNLV Theses, Dissertations, Professional Papers, and Capstones

Understanding the influences underlying consumption has become an increasingly important goal for marketers. This study examined the role of self-concept in consumer behavior, specifically product evaluation. The influences of various dimensions of the self-concept are examined in regard to four product dimensions: public luxury, public necessity, private luxury, and private necessity. Differences due to variations in individual levels of self-monitoring are also measured. Overall, results showed that the more conspicuous a product is (higher on luxury/public dimensions) the greater the relationship between evaluation and ideal self-images (ideal self and ideal social self) for both high and low self-monitors.

A Qualitative Study Of The Perceived Health Care Needs Of Undocumented Latino Day Laborers Living In Las Vegas, Nevada, Siboney Zelaya

UNLV Theses, Dissertations, Professional Papers, and Capstones

Undocumented (unauthorized, illegal) immigrants seek employment on the street corners near home improvement stores offering their services and selling their labor to the employers who arrive in their cars or trucks to pick them up for a few hours of hard work. The number of undocumented immigrants in the United States continues to increase. By percentage of overall population, Nevada has one of the largest shares of undocumented immigrants in the United States, and the bulk of that percentage is Latino.

The purpose of this phenomenological qualitative research study is to gain knowledge about undocumented Latino day laborers' perceived health …

A Model Of Hospitality Employee Engagement, Hee Jung Kang

UNLV Theses, Dissertations, Professional Papers, and Capstones

This study focuses on employee's state-like psychological resources by investigating individual and organizational antecedents to employee engagement and valued human resource outcomes. The purpose of this study was to develop and test a theoretical model that explains the interrelationships among six constructs and to explore the mediating effects of employee engagement. Structural Equation Modeling using AMOS (18.0) statistical software was used to test the full structural model (measurement and structural model) of the hypothesized relationships among the variables with a sample of hospitality employees. The findings supported all hypothesized relationships except the direct relationship between employee engagement and turnover intention. …

What Factors Impact The Effectiveness Of International Non Governmental Organizations (Ingos) In Ethiopia, Ermias Abraham

UNLV Theses, Dissertations, Professional Papers, and Capstones

Since the 1970s Ethiopia has experienced a massive increase of International Non-Governmental Organizations (INGOs) in its territory. The multiplication of these INGOs seems to be the result of the activities of both international donors and governments in Ethiopia. International donors considered INGOs as efficient, flexible or adoptive to the needs of the community and more trustworthy than government agencies in implementing development projects. International donors also believe that the proliferation of INGOs in Ethiopia will stimulate the growth of political democracy and trade liberalization. The government allowed the influx of these INGOs in order to tap the resources they bring …

Driving Forces: Factors Affecting Police Officer Injuries In Motor Vehicle Incidents In The United States, Carol Servino

UNLV Theses, Dissertations, Professional Papers, and Capstones

Traffic-related incidents were the leading cause of fatal injuries to officers in 14 of 15 years between 1997 and 2012. Vehicle crashes occur at the individual officer level, but chiefs are responsible for agency performance, creating and implementing police policy, and developing organizational culture. This quantitative survey research study draws from organizational culture theory and asks chiefs in state, county, and city police organizations what they believe are salient factors in crashes causing injuries and death to police officers in the United States. Independent variables include safety belt laws, written driving policies (including communication technology commonly used in police vehicles), …

Concordance Of Vocational Interest And Efficacy Of Female College Students Pursuing A Traditional Career Path, Priscilla A. Walton

UNLV Theses, Dissertations, Professional Papers, and Capstones

Women make up a considerable portion of the 21st century workforce. Despite the increase in the labor force, the Census Bureau continues to reflect that the majority of women are employed in what are defined as traditionally female occupations (Watson, Quatman & Edler, 2002). Even though the proportion of women in the work force has increased, women continue to be underrepresented in high-paying, high status professions that have been traditionally male dominated (Betz, 1994). Significant research has been devoted to understanding the unique variables which affect women's career choices and behaviors. According to Fitzgerald, Fassinger, and Betz (1995), women's vocational …

Effect Of A Work Site Exercise Program On Selected Fitness And Psychological Parameters, Kristen Ann Christiansen

UNLV Theses, Dissertations, Professional Papers, and Capstones

The increasing rates of obesity continue to threaten the vitality of our nation. Health care costs are soaring and chronic diseases are reaching even the youngest populations. Physical activity is an integral component in reversing the obesity epidemic and improving the health of today's workforce. The present study sought to determine the effect of a work site exercise program on select fitness and psychological parameters. Five female employees participated in a six-week exercise program utilizing HealthBeat(TM) outdoor exercise equipment in a circuit fashion for 30 minutes, 2 days per week. Eighty percent of participants were categorized as sedentary or low-active …

Job Stress, Mentoring, Psychological Empowerment, And Job Satisfaction Among Nursing Faculty, Catherine Emily Ebersole Chung

UNLV Theses, Dissertations, Professional Papers, and Capstones

The National League for Nursing (NLN) endorses mentoring throughout the nursing faculty career trajectory as the method to recruit nurses into academia and improve retention of nursing faculty within the academy (NLN, 2006). One way mentoring assists faculty is by easing socialization to the culture of the employing institution and decreasing faculty stress (Lewallen, Crane, Letvak, Jones, & Hu, 2003). Mentoring can also be a facilitating factor of an individual's psychological empowerment. Academia is an environment able to foster psychological empowerment, a state in which faculty may be self-directed, highly productive, confident, and find a meaningful connection to their work …

Employment Selections Of Resident And Non-Resident Graduates Of Physical Therapy Programs In Underserved Western States, Trever J. Cornia, Ryan B. Dutot, Jacob T. Parsons, Kathryn D. Swart

UNLV Theses, Dissertations, Professional Papers, and Capstones

Background and Purpose:Physical therapy (PT) is an essential component of the healthcare system in providing a comprehensive treatment plan for patients with functional limitations. The demand for physical therapy services is projected to expand in the next eight years, leading to an increased need for practicing physical therapists. The Mountain States plus Washington State (MSPWS) demonstrate the greatest shortage of therapists and are considered to be medically underserved. The purpose of this study was to determine the retention rates of resident and non-resident physical therapy graduates of public universities in the MSPWS and to determine which factors influenced their …

The Male Educational Leader In Utah: Gender Dynamics, Power, And Relational Leadership In A Mormon Dominant Culture, Rick Robins

UNLV Theses, Dissertations, Professional Papers, and Capstones

This qualitative study explored the impact of Mormon culture and theology on male and female school leaders that co-exist on high school administrative teams. This problematic relationship is caused by the scarcity of female administrators in Utah as they move up the leadership ladder in education. According to the Utah State Office of Education in 2006, there were 118 public high schools in the state of Utah. Out of those 118 high schools, 18 were lead by female principals. There were 141 middle schools. Of the middle schools in the state, 40 were lead by female principals. Of the 617 …

Creating A Wellness Program For Hotel Front Desk Employees, Karima Abdel-Moty

UNLV Theses, Dissertations, Professional Papers, and Capstones

The majority of hotel front desk employees fulfill their job demands in generally similar ways, in terms of workplace conditions. The demanding and hectic nature of this job results in very tangle physical and emotional effects on the employee. Through an analysis of current literature, guidelines on implementing a wellness program suited specifically for hotel front desk employees will be created. Through successful implementation of an employee wellness program, management will be able to provide effective job resources that will result in engaged front desk employees, and consequently, higher levels of customer service, productivity, and profitability.

Nonprofits In Crisis: How To Retain Employees In The Nonprofit Sector, Liz Armstrong, Jocelyn Bluitt-Fisher, Lori Lopez-Newman, Diana R. Paul, Keith R. Paul

UNLV Theses, Dissertations, Professional Papers, and Capstones

In today's worsening economy more and more people find themselves seeking help through the services of nonprofit groups. Families are in worsening situations and the need for effective and efficient nonprofit human services is growing faster as more people are put out of work. It is clear that the nonprofit organizations must find a way to retain already trained employees to stave off the cost of finding and training replacements. It would be easy to think that nonprofit employees would stay if only their salaries were to increase, however, the literature review and focus group interviews found that is not …