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Full-Text Articles in Tourism

English Language Challenges Faced By Licensed Guide Interpreters In Japan, Naoko Tanaka Jan 2024

English Language Challenges Faced By Licensed Guide Interpreters In Japan, Naoko Tanaka

International Journal of Tour Guiding Research

This study investigates the challenges licensed guide interpreters in Japan encounter related to using the English language by examining foreign language tour guides’ use of English through interviews and surveys. The findings reveal that guides prioritise effectively conveying information and cautionary points to guests. They adjust their speaking speed, pronunciation, volume, vocabulary, and sentence structures to ensure easy understanding. Approximately 80% of the vocabulary used is at or below B2 level of the Common European Framework of Reference for Languages (CEFR), indicating the issues which non-native speakings guides face. Moreover, they use various methods to confirm understanding, such as repeating …


Giving Voice To Australia’S Professional Tour Guides: Perspectives Of Their Social Identity, Birgitta E. March Mrs, Kim Williams Dr, Caroline Winter Dr Sep 2023

Giving Voice To Australia’S Professional Tour Guides: Perspectives Of Their Social Identity, Birgitta E. March Mrs, Kim Williams Dr, Caroline Winter Dr

International Journal of Tour Guiding Research

Professional tour guides (PTGs) play an instrumental role in Australia’s tourism industry, however, there is little understanding of their perspectives regarding their challenges, expectations, belonging, and recognition. Anecdotal evidence suggests that they lack a voice and feel neglected within the tourism industry. This study adopted an interpretivist approach to capture the voices and perspectives of 19 Australian PTGs, through focus group discussions and one-on-one interviews. This qualitative study was seen through the lens of Tajfel’s Social Identity Theory (1974). A key finding is that the tour guides’ strong sense of belonging is the motivating factor to address the lack of …


Covid-19 And Its Economic Implications For Turkish Tour Guides, Mehmet Yavuz Çetinkaya, Zafer Öter Nov 2022

Covid-19 And Its Economic Implications For Turkish Tour Guides, Mehmet Yavuz Çetinkaya, Zafer Öter

International Journal of Tour Guiding Research

The COVID-19 outbreak, which became one of the most stunning pandemics of the modern era, had a truly global effect on the world economy in a short period of time. Almost all countries were negatively impacted by the outbreak, which practically paralysed global life and resulted in negative dynamics, unprecedented conditions, and obstacles. Türkiye was not immune to this, having felt seriously negative consequences during this period. Tourism, nearly coming to a complete interruption for the first time since World War II in the 21st century, happened to be one of the hardest hit industries. The industry of tourism in …


An Overview Of Tour-Guide Training Literature In Türkiye, Nazım Çokişler Nov 2022

An Overview Of Tour-Guide Training Literature In Türkiye, Nazım Çokişler

International Journal of Tour Guiding Research

The discussion of tour-guide training, which started in the 1990s in Türkiye has been taken up in the associated literature more than in any other country. No studies were previously carried out, however, to place the nearly-30-year-prolonged discussions in a historical framework and evaluate them. Yet, understanding the evolution of such training-related discussions has the potential to lead to remarkably useful information for future analyses of the subject. The purpose of the present research is to provide an overall evaluation of the literature about tourguide training in Türkiye. To this end, the literature was reviewed, and the issues addressed as …


Interpretation Performed By Certified Tourist Guides In Lisbon During The Pandemic: A Case Study, Luis Miguel Brito, Cristina Carvalho Nov 2022

Interpretation Performed By Certified Tourist Guides In Lisbon During The Pandemic: A Case Study, Luis Miguel Brito, Cristina Carvalho

International Journal of Tour Guiding Research

Interpretation quality distinguishes tourist guides. According to an investigation carried out by the authors in 2012, tourists who travel with a guide claim that although these professionals play many different, relevant, and complementary roles, interpretation is, without a doubt, the most important asset. In Europe, a traveller can find tourist guides who have a certification issued by international European organisations and who have gone through training in interpretation, together with guides who do not have any training at all and are not certified by any organisation. This paper is only about the former. The idea of conducting this study arose …


Travel Agencies And Tourist Guides Adapting To Crisis: The Portuguese Case, Ilídia C. G. Carvalho Nov 2022

Travel Agencies And Tourist Guides Adapting To Crisis: The Portuguese Case, Ilídia C. G. Carvalho

International Journal of Tour Guiding Research

Tourism is constantly changing and new paradigms arise. Most recently, travel agencies and tourist guides have been facing difficulties and have had to quickly adapt themselves to be able to keep a position in the tourism market. COVID-19 brought major changes to travel and experience in destinations and it certainly increased the use of technology, which has totally changed communication systems and relationships in tourism. For this paper, interviews with Portuguese travel agents and tourist guides were carried out and were later analysed allowing the author to gain insights into the current situation regarding these two stakeholders, which were previously …


Smart City Tours As An Innovative Way To (Re)Discover Urban Environments In An Italian Context, Miriam L. Weiß Nov 2022

Smart City Tours As An Innovative Way To (Re)Discover Urban Environments In An Italian Context, Miriam L. Weiß

International Journal of Tour Guiding Research

This article explores the foundations upon which to build innovation and further professionalise the tour guiding sector in an Italian context. It is based on a cooperation initiative started in March 2020 just at the beginning of the Covid-19 pandemic which proposes smart city tours as innovative, sustainable, and creative ways to (re)discover urban environments with the expected impact to make tour participants think, influence post-tour behaviour towards sustainability, and to provide a differentiated view of a visited place. The study is designed as a formative evaluation prior to introducing measures that allow further exploitation of the potential for smart …


The Resilience Of Proximity Tourism During The Pandemic: Local Walking Tours Of Budapest, János Klaniczay Nov 2022

The Resilience Of Proximity Tourism During The Pandemic: Local Walking Tours Of Budapest, János Klaniczay

International Journal of Tour Guiding Research

Global tourism was hit hard by the Covid-19 pandemic, but an exception can be seen among walking tour companies providing tours for locals in Budapest, who saw a rise in demand for their tours during the summer and early autumn of 2020. During pre-pandemic times tourism levels broke records annually, and one of the main concerns was overtourism in certain cities, but due to COVID-19, international arrivals hit record-lows and millions of jobs became endangered. Meanwhile data show that local alternative walking tours in Budapest could operate sustainably during the pandemic at almost the same capacity as before, because local …


Tour Guides And Access To Trails: Problems In The Baħrija Area Of Malta, David Pace Nov 2022

Tour Guides And Access To Trails: Problems In The Baħrija Area Of Malta, David Pace

International Journal of Tour Guiding Research

The Maltese islands barely cover an area of 300 square kilometres and yet, they enjoy a varied landscape characterised by cliffs, ridges, hills and valleys. There are over a hundred valleys on the main island of Malta and many provide important waterways during the rainy season and present some of the most beautiful and varied scenery. The most accessible include the Qlejgħa valley and White Poplar Valley (Wied il-Luq). Both are frequented by thousands of visitors, particularly during the weekends and are also quite popular with tourists during the winter months. Malta’s high population density, the influx of millions of …


Ijtgr Volume 3 Table Of Contents, Kevin A. Griffin, Luis Miguel Brito, Glen Farrugia Nov 2022

Ijtgr Volume 3 Table Of Contents, Kevin A. Griffin, Luis Miguel Brito, Glen Farrugia

International Journal of Tour Guiding Research

No abstract provided.


Conference Report: 6th National Congress Of Tourist Information (Cnit), Portugal, Cristina Leal Feb 2021

Conference Report: 6th National Congress Of Tourist Information (Cnit), Portugal, Cristina Leal

International Journal of Tour Guiding Research

Report on the 6th edition of the Portuguese National Congress of Tourist Information (CNIT), December, 2020, Porto, Portugal.


The Tangible And Intangible Heritages Of Iranian Nomads: The Touristic Potential Of Pastoral Nomadism, Hossein Noroozi Feb 2021

The Tangible And Intangible Heritages Of Iranian Nomads: The Touristic Potential Of Pastoral Nomadism, Hossein Noroozi

International Journal of Tour Guiding Research

Iranian people have a rich and significant history of nomadism and are still in contact with this ancient practice. The purpose of this research is to investigate and evaluate the Iranian nomads’ culture from a touristic and aesthetic viewpoint. The literature shows that well-known cultural tourist attractions possess particular characteristics to become a successful and sustainable product / destination. In this paper, we argue that Iranian pastoral nomads, from a geographical, social, cultural, and artistic perspective, have numerous peculiar characteristics which are attractive to international tourists. Internationally, while the sociocultural frameworks of nomadic societies are at risk of extinction when …


Portuguese Tourist Guides And The Digital Age, Ilidia Carvalho Feb 2021

Portuguese Tourist Guides And The Digital Age, Ilidia Carvalho

International Journal of Tour Guiding Research

The experts of tourist information, namely, the tourist guides, are a highly qualified professional class and in continuous training. Many of these professionals seem to have certain limitations in terms of using new technologies, since many of those, working today, were not born in the digital age. They have been obliged to accept these technologies and sometimes tend to look at these new ways of communicating in a sceptical way, mainly because they do not properly know how to use them. These professionals are constantly facing the need to learn how to use these new tools, which have become essential …


Tourist Guides’ Perspectives Of Demarketing The Taj Mahal, Snigdha Kainthola Ms, Pinaz Tiwari Ms, Nimit R. Chowdhary Dr Feb 2021

Tourist Guides’ Perspectives Of Demarketing The Taj Mahal, Snigdha Kainthola Ms, Pinaz Tiwari Ms, Nimit R. Chowdhary Dr

International Journal of Tour Guiding Research

A UNESCO world heritage site since 1983, the Taj Mahal, located in the city of Agra in India is an important contributor to tourism in India. In the year 2018 alone, approximately 280 million tourists visited the monument. However, the popularity of the site has several negative impacts such as yellowing of the structure, pollution and overcrowding which endangers this built cultural heritage. Due to this, the Archaeological Survey of India (ASI), which is the national authority entrusted with managing heritage sites, has initiated steps to check overcrowding in the Taj Mahal. One of the widely adopted strategies is demarketing. …


Applying Interpretation Principles To A Non-Western (Japanese) Training Context, Naoko Yamada, Jeffrey Skibins, Betty Weiler Feb 2021

Applying Interpretation Principles To A Non-Western (Japanese) Training Context, Naoko Yamada, Jeffrey Skibins, Betty Weiler

International Journal of Tour Guiding Research

Interpretive guides play an indispensable role in achieving tourism and sustainability outcomes. Although interpretation theory and best practice principles are supported by literature, they have been primarily developed in Western countries. Little work has been done to evaluate the cross-cultural applicability of using Western-based interpretation in training non-Western interpretive guides. This study evaluates the use of Western-based interpretive competencies in a Japanese training context. The efficacy of the training was assessed using quantitative and qualitative pre- and post-training data from all 42 trainees. Training programs were successful in improving trainees’ perceptions of the importance of links between individual roles and …


Reflections On How The Covid-19 Pandemic Can Change Tour Guiding, Luis Miguel Brito, Cristina Carvalho Feb 2021

Reflections On How The Covid-19 Pandemic Can Change Tour Guiding, Luis Miguel Brito, Cristina Carvalho

International Journal of Tour Guiding Research

This short editorial paper reflects on the Tour Guiding industry in 2020 and the impact of COVID-19. The paper suggests that while the pandemic and its associated lockdowns has devastated the tourism industry, it has also encouraged those working in the industry to be more innovative and imaginative in their business practices. While the impact of the virus is acknowledged, it is proposed that 2020 may be a turning point in redefining tourism in general and Tour Guiding in particular.


International Journal Of Tour Guiding Research Volume 2(I) Table Of Contents, Kevin A. Griffin, Luis Miguel Brito, Glen Farrugia Feb 2021

International Journal Of Tour Guiding Research Volume 2(I) Table Of Contents, Kevin A. Griffin, Luis Miguel Brito, Glen Farrugia

International Journal of Tour Guiding Research

No abstract provided.


The Consequences Of Guiding Profession Deregulation For The Status And Training Of Tourist Guides: A Portuguese Overview, Luis Miguel Brito May 2020

The Consequences Of Guiding Profession Deregulation For The Status And Training Of Tourist Guides: A Portuguese Overview, Luis Miguel Brito

International Journal of Tour Guiding Research

In the present neoliberal market economy, the so-called free tours and their unlicensed tourist guides found the perfect environment to practice their activity, which is often criticised by licensed guides. The overall difference between the two types of guides is related to the fact that licensed guides have a formal specific education and training to do their job, sometimes complemented with continuous professional development, whereas free tours’ guides don’t. Therefore, several questions come to mind: Since unqualified guides are actually working without any training, should there be any formal education for tourist guides? How useful is formal and continuous training …


The Role Of Tourist Guides In The Multi-Vocal Presentation Of Heritage, Veronica Barbara May 2020

The Role Of Tourist Guides In The Multi-Vocal Presentation Of Heritage, Veronica Barbara

International Journal of Tour Guiding Research

People tend to think of heritage sites as places for education and entertainment. In reality, visitors also seek sites for other reasons, often more personal in nature. This is due to the different voices within the heritage experience which make sites not only highly contested areas but also sensitive spaces to interpret and present. Based on the qualitative research done for an MA dissertation entitled ‘Are we being multi-vocal? The case of presenting Archaeological Heritage in Malta’, the author explores the different values that artefacts and sites have for different people and how the visiting experience can lead from the …


Roles And Responsibilities Of A Tourist Guide And Their Trainers: Reflections And Recommendations, Vincent Zammit May 2020

Roles And Responsibilities Of A Tourist Guide And Their Trainers: Reflections And Recommendations, Vincent Zammit

International Journal of Tour Guiding Research

My first ever guiding experience, was telling stories to my siblings and cousins, and other friends who would bother to come with me around the streets of my home-town, Valletta. I remember my first visit to an exhibition, back in 1970. As a 15-year old I was impressed with all the exhibits, coming from all over the world. I also remember reading the captions and wondering how was it possible to remember all that information. Maybe the seeds of guiding were already there. Interest in visiting places and guiding continued. For thirteen years I worked as a guide with the …


On Tourist Guiding: Reflecting On A Centuries-Old Profession And Proposing Future Challenges, Luis Miguel Brito, Glen Farrugia May 2020

On Tourist Guiding: Reflecting On A Centuries-Old Profession And Proposing Future Challenges, Luis Miguel Brito, Glen Farrugia

International Journal of Tour Guiding Research

This paper provides a historical overview of Tourist Guiding, followed by some thoughts and reflections on how we can improve and develop our profession into the 21st Century. Thus, the paper traces the main developments of the profession through time. The idea of the paper is to offer a context to this new Journal, and hopefully entice the reader to draw useful parallels when critically reading the content of this and future issues of this publication.


Introduction To The International Journal Of Tour Guiding Research, Glen Farrugia, Luis Miguel Brito, Kevin A. Griffin May 2020

Introduction To The International Journal Of Tour Guiding Research, Glen Farrugia, Luis Miguel Brito, Kevin A. Griffin

International Journal of Tour Guiding Research

No abstract provided.


Ijtgr Volume 1(I) Table Of Contents, Kevin A. Griffin, Glen Farrugia, Luis Miguel Brito May 2020

Ijtgr Volume 1(I) Table Of Contents, Kevin A. Griffin, Glen Farrugia, Luis Miguel Brito

International Journal of Tour Guiding Research

Table of Contents for the Inaugural Issue of The International Journal of Tour Guiding Research