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Public Cleanliness Satisfaction Survey 2021, Paulin Straughan, Mathews Mathew
Public Cleanliness Satisfaction Survey 2021, Paulin Straughan, Mathews Mathew
Research Collection School of Social Sciences
The Singapore Management University undertook the fourth wave of the Public Cleanliness Satisfaction Survey (PCSS) with 2,007 Singapore resident respondents providing responses to the survey from February 2021 to May 2021, amidst the COVID-19 pandemic.
The 2021 wave of the PCSS continued to reflect the overall satisfaction with public cleanliness in Singapore, similar to the last PCSS in 2019. Majority of survey respondents (92%) were satisfied with the cleanliness of public spaces that they had recently visited, a 1% decrease from the findings in 2019.
There was a substantial drop in satisfaction with the cleanliness of food outlets, with a …