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Social Work Commons

Open Access. Powered by Scholars. Published by Universities.®

2009

University of Tennessee, Knoxville

Technology

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Full-Text Articles in Social Work

Www.Homeless.Org/Culture: A Cross-Level Analysis Of The Relationship Between Organizational Culture And Technology Use Among Homeless Service Providers, Courtney Marie Cronley Dec 2009

Www.Homeless.Org/Culture: A Cross-Level Analysis Of The Relationship Between Organizational Culture And Technology Use Among Homeless Service Providers, Courtney Marie Cronley

Doctoral Dissertations

The United States Department of Housing and Urban Development (HUD) requires federally-funded homeless service providers to participate in an homeless management information system (HMIS). While federally mandated, no one has examined how these technologies are being used. Theory and research suggest that the technology dissemination is contingent upon the organizational culture in which it is used. This study represents the first empirical analysis of HMIS use and explores the cross-level relationship between staff members’ HMIS use and organizational culture.

Staff members at 24 homeless service providers completed the Organizational Social Context (OSC) survey and scores from each provider were aggregated …