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Securing Services For The Older Population : A Training Manual For I And R Workers, Catherine M. Nemmert

Dissertations and Theses

This manual is written as a self-training guide on the elements of Information and Referral (I and R) service and on the process of providing I and R to the older population. The manual attempts to build a useful framework for methods of providing I and R service. The manual is directed at workers who are providing I and R services to the elderly. It is intended to serve as an orientation guide on the basic elements of I and R service and as a "how to" guide for methods and techniques of service provision. The new worker should find …