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Theses/Dissertations

2019

Wilfrid Laurier University

Downward accountability

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Full-Text Articles in Social Work

"And Now I'M Able To Fight For My Future": A Qualitative Exploration Of The Perspectives And Experiences Of Service Users Of Faith-Based Ngos In Ghana, Kevin Devotta Jan 2019

"And Now I'M Able To Fight For My Future": A Qualitative Exploration Of The Perspectives And Experiences Of Service Users Of Faith-Based Ngos In Ghana, Kevin Devotta

Theses and Dissertations (Comprehensive)

Non-governmental organizations (NGOs) have grown in their importance in the international development field over the past 30 years. As a result of their rapid expansion and growth in influence, questions about their accountability, including their accountability to their service users, are being raised by key stakeholders (donors, NGO staff, and the service users themselves). Faith-based organizations (FBOs) are an increasingly important sub-group of NGOs, yet few studies exist which examine the accountability of FBOs to their service users. This study aims to help fill the gap in the literature by exploring the perspectives and experiences of FBO service users in …