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Theses and Dissertations (Comprehensive)

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"And Now I'M Able To Fight For My Future": A Qualitative Exploration Of The Perspectives And Experiences Of Service Users Of Faith-Based Ngos In Ghana, Kevin Devotta Jan 2019

"And Now I'M Able To Fight For My Future": A Qualitative Exploration Of The Perspectives And Experiences Of Service Users Of Faith-Based Ngos In Ghana, Kevin Devotta

Theses and Dissertations (Comprehensive)

Non-governmental organizations (NGOs) have grown in their importance in the international development field over the past 30 years. As a result of their rapid expansion and growth in influence, questions about their accountability, including their accountability to their service users, are being raised by key stakeholders (donors, NGO staff, and the service users themselves). Faith-based organizations (FBOs) are an increasingly important sub-group of NGOs, yet few studies exist which examine the accountability of FBOs to their service users. This study aims to help fill the gap in the literature by exploring the perspectives and experiences of FBO service users in ...


Processing Youth Adventure Wellness Experiences: Poetic Representations Of Youth’S Peace Bus Experiences, Ty Th Nguyen Jan 2019

Processing Youth Adventure Wellness Experiences: Poetic Representations Of Youth’S Peace Bus Experiences, Ty Th Nguyen

Theses and Dissertations (Comprehensive)

This narrative inquiry explored how youth are processing their Peace Bus program experiences two and a half years after program completion. The purpose was to gain an understanding of (1) what program components the participants reflect on, (2) how they conceptualize their program experiences, and (3) what factors contribute to their reflection processes. This research sought to address the gap in literature where little is understood about the ongoing experiences of program participants of adventure wellness programs and the processes that lead to positive changes. As the researcher, I conducted a qualitative study using narrative inquiry and poetic representation methods ...


Hooking In, Activating And Extending: An Institutional Ethnography Of The Family Violence Project Of The Waterloo Region, Ian Degeer Jan 2019

Hooking In, Activating And Extending: An Institutional Ethnography Of The Family Violence Project Of The Waterloo Region, Ian Degeer

Theses and Dissertations (Comprehensive)

Domestic violence (DV) is a significant social issue requiring a thoughtful and dedicated response. At present, many social service agencies and governmental bodies have a responsibility to provide a response to DV. Increasingly, innovative service delivery models are being used to construct more coherent responses to the violence. One such model, originates from the United States is entitled the Family Justice Centre model. This model of service delivery consists of the agencies responding to DV residing within the same building. The goal of this model is to improve the access to service for victims and to improve collaborative efforts between ...


Reconciliation: Facilitating Ethical Space Between Indigenous Women And Girls Of A Drum Circle And White, Settler Men Of A Police Chorus, Kelly Laurila Jan 2019

Reconciliation: Facilitating Ethical Space Between Indigenous Women And Girls Of A Drum Circle And White, Settler Men Of A Police Chorus, Kelly Laurila

Theses and Dissertations (Comprehensive)

Abstract

The purpose of this dissertation was to seek understanding of how a singing partnership between Indigenous women and girls of a drum circle and white, Settler men of a police chorus (i.e., representing public relations for Waterloo Regional Police Services)[1] has been sustained within a local context for five years. Knowing the historical and ongoing colonial systemic violence in policing practices with Indigenous peoples in Canada, it seems unlikely that such a partnership would take place. Song provided this partnership with a bridge for engagement and a means to disrupt enduring perceptions of one another that have ...


The Experience Of Mindful Self-Compassion, Erika Ristok Jan 2019

The Experience Of Mindful Self-Compassion, Erika Ristok

Theses and Dissertations (Comprehensive)

Given the benefits seen in the literature with regards to mindful self-compassion, embodiment of positive emotion, and the efficacy of brief interventions, this study sought to advance an understanding of the experience of mindful self compassion. Eight participants were taught a brief self-compassion exercise along with a step that embodies a feeling of comfort. The participants were drawn from a wait-list for counselling services at a Family Health Team site. They were interviewed using a semi-structured interview format following training and practice with the self-compassion exercise. Qualitative phenomenological analysis was used in order to gain an understanding of the essence ...


“Waha Ehsa Tha, Idhar Ehsa Hai” (It Was Like That Back Home, But It Is Like This Here): Family Violence Experiences Of Indian And Pakistani Immigrant Women In The Greater Toronto Area, Dhwani Joshi Jan 2019

“Waha Ehsa Tha, Idhar Ehsa Hai” (It Was Like That Back Home, But It Is Like This Here): Family Violence Experiences Of Indian And Pakistani Immigrant Women In The Greater Toronto Area, Dhwani Joshi

Theses and Dissertations (Comprehensive)

There is a paucity of qualitative scholarship on Indian and Pakistani immigrant women’s experiences of family violence. Further, existing scholarship on this topic seldom explores the unique experiences of distinct South Asian groups such as Indian and Pakistani immigrant women. This thesis addressed this gap in the literature by qualitatively examining family violence among immigrant Indian and Pakistani women in the Greater Toronto Area (GTA). A case study methodology was used to explore two research questions: 1) What are the cultural specificities of family violence as experienced by Indian and Pakistani immigrant women in the GTA? and 2) How ...


Beneficial Mourning By Inmates Who Have Lost A Significant Person, James Bradley Shoemaker Jan 2019

Beneficial Mourning By Inmates Who Have Lost A Significant Person, James Bradley Shoemaker

Theses and Dissertations (Comprehensive)

Incarceration is already replete with loss before someone of significance to an inmate dies. The prison environment challenges every aspect of grieving, and failing to effectively mourn pathologizes grief, reduces quality of living, and results in behaviours that cause recidivism. It is a poignant interaction between this researcher in his role as a chaplain and a particular inmate that provides the impetus for this study. This study begins with a qualitative meta-synthesis that examined 10 qualitative articles and dissertations published over the last 30 years to explore how some inmates manage to effectively grieve the loss of a significant person ...


It Takes A Village-Schooling Out Of Place: School Experiences Of Black African Youth In Waterloo Region, Olufunke Oba 5726040 Jan 2018

It Takes A Village-Schooling Out Of Place: School Experiences Of Black African Youth In Waterloo Region, Olufunke Oba 5726040

Theses and Dissertations (Comprehensive)

This dissertation examined experiences of alienation among Black African youth in Waterloo region schools. This study is timely and relevant considering the rapid influx of Black Africans into the region in response to government initiatives to redirect immigrants to smaller communities. The research addressed the dearth of scholarship on experiences of Black Africans outside the major metropolitan areas by employing Afrocentric and critical race theories to explore relationships between race and youth experiences of alienation. The dissertation study utilized elder facilitated youth dialogue forum (adaptation of focus group) and in-depth storytelling (which honours African orality) to access the meanings seventeen ...


Social Positioning In Social Work Practice: Stories Of Hopes And Struggles Among Racialized Minority Workers, Utamika Cummings Jan 2018

Social Positioning In Social Work Practice: Stories Of Hopes And Struggles Among Racialized Minority Workers, Utamika Cummings

Theses and Dissertations (Comprehensive)

The primary purpose of this qualitative research is to understand the experiences of racialized social workers and social services workers and how social positioning plays out in their practice. What are the experiences of racialized workers in their work places? How do they position themselves in terms of their age, gender, race and professional identity in the various contexts of their practice? Do they experience self-doubt? How are they recognized or misrecognized for how they position themselves? How do they deal with these experiences? What are their stories? These were the main questions that this narrative research sought to capture ...


Exploring Patient Satisfaction Among Transgender And Non-Binary Identified Healthcare Users: The Role Of Microaggressions And Inclusive Healthcare Settings, Stevie Forbes-Roberts Jan 2018

Exploring Patient Satisfaction Among Transgender And Non-Binary Identified Healthcare Users: The Role Of Microaggressions And Inclusive Healthcare Settings, Stevie Forbes-Roberts

Theses and Dissertations (Comprehensive)

Patient satisfaction is an important indicator of quality of healthcare delivery. Transgender and non-binary (TGNB) people regularly report experiencing discrimination when in healthcare settings and few TGNB-inclusive services are available. Researchers have not examined how discrimination and access to TGNB-inclusive services are associated with patient satisfaction among TGNB healthcare users. Among a convenience sample of TGNB people (n = 146) from Canada and the United States, I examined the relationship between patient satisfaction, experiencing microaggressions from primary healthcare providers, and receiving care in a TGNB-inclusive healthcare setting.

The results from a multivariable linear regression suggest that experiencing microaggressions is negatively associated ...


A Qualitative Study Of Families’ Experiences With Food Insecurity In Addis Ababa, Ethiopia, Elias Omer Jan 2018

A Qualitative Study Of Families’ Experiences With Food Insecurity In Addis Ababa, Ethiopia, Elias Omer

Theses and Dissertations (Comprehensive)

Ethiopia has shown considerable progress in alleviating the decades-long food insecurity problem, but still, in the context of urban areas such as Addis Ababa families continue to struggle to make ends meet. The overall purpose of this research is to explore families’ lived experiences and coping mechanisms with food insecurity. Framed with the narrative-empowerment theoretical framework this ethnographic study outlines the findings of semi-structured interviews and focus group discussion of 35 adults and children and observational notes. Participants were able to tell their perception, causes, and impacts of food insecurity in their families. They outlined the daily strategies they employ ...


A Phenomenological, Arts-Based Study Of Art Therapists’ Self-Reflective Practice, Laurie Ponsford-Hill Jan 2018

A Phenomenological, Arts-Based Study Of Art Therapists’ Self-Reflective Practice, Laurie Ponsford-Hill

Theses and Dissertations (Comprehensive)

This phenomenological, arts-based study examined the experiences of 15 art therapists using five-minute, full-bodied self-portraiture with 55 minutes of self-reflective journaling once a week for four weeks at the end of each work week. The therapists determined the location for this practice. Subsequently, the four artworks, as a serial, were explored with each participant in a one-hour telephone or Skype interview to understand their lived experience through art, and its signs, and symbols. This process enabled the therapists to act as witness to their respective self/selves, deepening their insights and connections about self. The transcribed audio-taped interviews were manually ...


Stories As Sites Of Resistance: Reclaiming Men’S Narratives Of Concurrent Substance Use And Intimate Partner Violence, Stephanie Baker Jan 2018

Stories As Sites Of Resistance: Reclaiming Men’S Narratives Of Concurrent Substance Use And Intimate Partner Violence, Stephanie Baker

Theses and Dissertations (Comprehensive)

This study examines men’s experiences and perceptions of concurrent substance use and intimate partner violence using qualitative methodology. Previous research on the relationship between these concerns has been primarily quantitative in nature and situated within two dominant perspectives (the medical model and feminism). The aim of this study was to explore men’s stories within social constructionist and postmodern frameworks to develop a more comprehensive understanding of their lived experiences with concurrent substance use and intimate partner violence.

Narrative methods were employed to collect and analyze the data. Purposive sampling located twelve men living in the Niagara Region, St ...


Exploring The Discourses Of Compulsive Hair-Pulling: A Body-Mapping Study, Julia Mason Jan 2018

Exploring The Discourses Of Compulsive Hair-Pulling: A Body-Mapping Study, Julia Mason

Theses and Dissertations (Comprehensive)

Compulsive hair-pulling (which is sometimes diagnosed as the OCD-Related Disorder, Body-Focused Repetitive Behaviour, "Trichotillomania)" is an understudied experience that has significant social and emotional impacts on the women that it affects. This study focused on the meanings that are derived from the interactions that women with compulsive hair-pulling experience with social discourses surrounding mental illness, physical appearance, and behaviour. Guided by relativist ontology and the co-creation of understanding between researcher and participants, this qualitative exploration was guided by anti-oppressive practice and used an arts-based research method called Body-Map Storytelling. In group format, four women were invited to describe their knowledge ...


Gasping For Breath: Women’S Concerns And The Politics Of Community Development In Rural Ghana, Charles Gyan Jan 2018

Gasping For Breath: Women’S Concerns And The Politics Of Community Development In Rural Ghana, Charles Gyan

Theses and Dissertations (Comprehensive)

This transnational feminist study described and interpreted the experiences of women within the context of community development in rural Ghana. The purpose of this study was to empirically ascertain the barriers faced by women within the community development processes in rural Ghana. With this goal, women from three randomly selected rural communities in Ghana were sampled and interviewed. A concurrent triangulation mixed method research design was adopted. The main instruments used were a questionnaire and an in-depth interview for the collection of the quantitative and qualitative data respectively. A total of two hundred women participated in the study.

The findings ...


The Hold Me Tight Program For Couples Becoming Parents: A Mixed Methods Study, Debbie Wang Jan 2018

The Hold Me Tight Program For Couples Becoming Parents: A Mixed Methods Study, Debbie Wang

Theses and Dissertations (Comprehensive)

ABSTRACT

Attachment theory has made substantial contributions to the understanding of close relationships. The purpose of this study was to inquire whether an attachment-informed psychoeducational program is a feasible and effective intervention for couples expecting their first child. The overarching question was: Is an attachment-informed relationship enhancement program, such as Hold Me Tight® (HMT), helpful to couples in strengthening their relationship and increasing their confidence in becoming first-time parents? The research question was addressed using a mixed-methods approach.

In the first phase, the Hold Me Tight® program developed by Dr. Sue Johnson was modified for use with couples becoming parents ...


Experiences Of Racialized Service Providers Who Work With Racialized Clients: Functions And Constraints Of Master And Counter-Narratives Of Helping, Racism, And Vicarious Racism, Prapti Giri Jan 2017

Experiences Of Racialized Service Providers Who Work With Racialized Clients: Functions And Constraints Of Master And Counter-Narratives Of Helping, Racism, And Vicarious Racism, Prapti Giri

Theses and Dissertations (Comprehensive)

What are the experiences of racialized frontline workers? How do they experience vicarious racism? I interviewed 8 frontline workers who were involved in counseling racialized individuals. The narrative paradigm, constructivist self-development theory (CSDT), and critical race theory (CRT) were the theoretical frames that guided the interviews and data analysis in order to answer these questions. I conducted a structural narrative analysis, which revealed how participants utilized assumptions from master narratives and at other times countered them. Interviewees occasionally stepped outside of the master narrative entirely, for example, by rejecting the categorization of race. According to CSDT, our meanings are determined ...


Going Beyond The Best Insufficient Option: An Exploration Of Social Entrepreneurship Initiatives Within Two Non-Profit Social Welfare Organizations In Ontario, Amy Joyce Shuttleworth Jan 2017

Going Beyond The Best Insufficient Option: An Exploration Of Social Entrepreneurship Initiatives Within Two Non-Profit Social Welfare Organizations In Ontario, Amy Joyce Shuttleworth

Theses and Dissertations (Comprehensive)

Facing a backdrop of decreased government funds and an increasing need for services, social service non-profit organizations are struggling to survive and provide services to their communities. One proposed solution to this financial struggle is to generate revenue through social entrepreneurship and social enterprise. Two non-profit organizations in Ontario have engaged in social enterprise and they form the basis for this case study. Adopting a hybrid social enterprise model, Organization X and Housing Corporation A receive revenue from three main sources: government funding, private donations, and profits created through social enterprise activities.

These organizations have managed to broaden their service ...


Uncovering The Processes And Consequences Of Egyptian Immigrant Parental Involvement In Their Children’S Education: Bridging Cultural Differences, Hend Shalan Jan 2017

Uncovering The Processes And Consequences Of Egyptian Immigrant Parental Involvement In Their Children’S Education: Bridging Cultural Differences, Hend Shalan

Theses and Dissertations (Comprehensive)

Abstract

For more than a decade, researchers have concluded that immigrant parents face several barriers to becoming involved in their children’s education. All studies agree that language and cultural differences are the most significant barriers to immigrants’ involvement in their children’s education, yet we know little about what these cultural differences are and how these cultural differences influence the school involvement of immigrant parents. This study integrates theories of cultural differences, acculturation, and culture shock and the corresponding literature to investigate the lesser involvement of immigrant parents in school-related activities.

A focused ethnographic design was employed and a ...


Students' Experiences Of The Scent-Free Initiative At The Faculty Of Social Work, Tanya Marie Smith Jan 2017

Students' Experiences Of The Scent-Free Initiative At The Faculty Of Social Work, Tanya Marie Smith

Theses and Dissertations (Comprehensive)

This research project sought to explore how students experienced the introduction of a scent-free initiative within the Faculty of Social Work at Wilfrid Laurier University. An intersectional, critical disability approach is used to understand participants' experiences and to identify gaps in implementation, as well as recommendations for future policy development. Working from a transformative paradigm, this study used a mixed methods design, including an online survey and in-person focus groups. Findings indicate that social work students felt well-informed about the initiative, however they did not feel adequately knowledgeable about how to embody the initiative via scent-free practices. Participants expressed stigmatizing ...


Appreciation And Respect: Understanding The Decision To Join The Caf After Black Bear Program Using Four Directions And Mixed Methods, Anna Harpe Jan 2017

Appreciation And Respect: Understanding The Decision To Join The Caf After Black Bear Program Using Four Directions And Mixed Methods, Anna Harpe

Theses and Dissertations (Comprehensive)

The purpose of this study is to better understand the wholistic meaning that the Canadian Armed Forces embody for graduates of Black Bear Aboriginal Summer Training Program and the factors involved in the graduates’ decision to join the CAF after graduating Black Bear. This was done using an Indigenous Four Directions framework supported by a mixed methods cross-sectional online survey. Out of respect for the cultures involved, Elders and Cultural Advisors were consulted throughout all stages of the process. The findings suggest that perceptions formed within the Spiritual Direction are important indicators of CAF membership. Wholistically, the CAF maintains a ...


"The Outside Of The Inside;" Experiences Of Discovering Home And Community Within Waterloo Region, Nicole Greig Jan 2017

"The Outside Of The Inside;" Experiences Of Discovering Home And Community Within Waterloo Region, Nicole Greig

Theses and Dissertations (Comprehensive)

Abstract: The primary purpose of this research study is to explore the narratives of individuals experiencing homelessness within Waterloo Region as well as the practices of those working with the homeless population. The experience of homelessness is often met with an intersection of complex issues including mental health, substance abuse, deteriorating physical health, trauma, etc. Within this study, the concept of “home” and “community” are explored through the lens of homeless men living with these complicated challenges within the context of Waterloo Region. This qualitative study consisted of semi-structured interviews with six service providers and twelve men who were currently ...


Reflexivity And Organizational Culture: A Comparative Case Study, Chloe Frisina Jan 2017

Reflexivity And Organizational Culture: A Comparative Case Study, Chloe Frisina

Theses and Dissertations (Comprehensive)

This research explores how reflexive practices are shaped by organizational culture. For the purposes of this study reflexivity is defined as a self-critical approach that involves examining how knowledge is created, how one may be complicit in relations of knowledge and power, and the potential consequences for inequality and privilege (D’Cruz, Hemmingham, & Melendez, 2007, p. 86). Organizational culture is defined as the shared norms, beliefs, and expectations that often drive behavior and create the social milieu that shape the objectives of the work accomplished and communicate what is important within the organization (Hemmelgarn, Glisson, & James, 2006, p. 75). For ...


The Risk Of Risk: An Exploration Of The Impact Of “Risk” On Child Welfare Decision-Making, Jill K. Stoddart Jan 2017

The Risk Of Risk: An Exploration Of The Impact Of “Risk” On Child Welfare Decision-Making, Jill K. Stoddart

Theses and Dissertations (Comprehensive)

Objective: In this paper, child welfare decision-making is critically assessed in relation to Beck’s (1992) concept of ‘risk society’. Three key decisions made by child welfare workers during the initial investigation are examined in order to illustrate how risk influences the type of investigative approach used, the determinations about child maltreatment, and the services provided to children and families and to link theory with policy and practice.

Methods: The three exploratory studies all utilize secondary data from several cycles of the Ontario Incidence Study, which collects information directly from frontline child protection workers about incidence of reported maltreatment. Two ...


Social Justice And Worker Cooperatives, Gurveer Shaan Dhillon Jan 2016

Social Justice And Worker Cooperatives, Gurveer Shaan Dhillon

Theses and Dissertations (Comprehensive)

Social Justice (SJ) is an organizing principle of contemporary community psychology (CP); however, the concept and understanding of social justice in community psychology is undertheorized and narrow. Specifically, the concept of distributive justice, which has been a popular notion of social justice in community psychology discourse, does not translate well into transformative action. In order to address this issue, the research uses a qualitative approach to explore the understanding of social justice from the perspectives of worker-members of 5 worker cooperatives in Ontario, with the aim to contribute to an understanding of SJ that has transformative implications. A worker cooperative ...


Caring In Transition: Home Care Workers’ Experiences Of Care Relationships In Shanghai, China, Liu Hong Jan 2016

Caring In Transition: Home Care Workers’ Experiences Of Care Relationships In Shanghai, China, Liu Hong

Theses and Dissertations (Comprehensive)

This dissertation reports a qualitative study of 23 care workers in the home care program for older people in Shanghai, China. Using grounded theory methodology, a model was developed to account for care workers’ experiences of relationships with older clients. Care workers were found to resist the image of care work as demeaning labour performed by lowly migrant workers and re-construct care as valuable work for those in need accomplished by a caring self. As a mechanism of care relationship formation, care workers engage in tuning, a dynamic process of identity negotiation that shifts in between two contrasting states: dissonance ...


Leadership Practice, Organizational Culture And New Managerialism: Strengths, Challenges, Variations And Contradictions In Three Children's Service Agencies, Rosemary E. Vito Jan 2016

Leadership Practice, Organizational Culture And New Managerialism: Strengths, Challenges, Variations And Contradictions In Three Children's Service Agencies, Rosemary E. Vito

Theses and Dissertations (Comprehensive)

Abstract

The purpose of this research study was to explore how social work leaders conceptualized and practiced leadership and how their leadership practice influenced, and was shaped by, organizational culture. The relevance and viability of a participatory leadership approach and a collaborative learning culture were also explored. As well, leadership satisfaction and development and the impact of external changes were sought. A qualitative research approach, multiple case study and multi-method design were employed. Forty-one directors and supervisors in three children’s mental health and child welfare agencies in Ontario participated in this study. Research methods included interviews, focus groups, observations ...


Host Community Narratives Of Volunteer Tourism In Ghana: From Developmentalism To Social Justice, Danielle E. Lediard Jan 2016

Host Community Narratives Of Volunteer Tourism In Ghana: From Developmentalism To Social Justice, Danielle E. Lediard

Theses and Dissertations (Comprehensive)

It is evident from the research around volunteer tourism that local perspectives are sorely lacking. Instead of the focus of research being on the communities that volunteer tourism is meant to help, the emphasis remains on the experiences of the volunteers. Although many researchers identify the lack of attention directed towards host communities as a problem, there remains a lack of research in this area. The importance in the existing research, then, remains on the ‘us’ in developed countries instead of the those in developing countries that volunteer tourism is meant to help. The primary objective of this research is ...


Exploring Women’S Perspectives Of Living With Mental Illness, Stigma, And Receiving Community Services, Alexa L. Stovold, Magnus Mfoafo-M'Carthy Jan 2016

Exploring Women’S Perspectives Of Living With Mental Illness, Stigma, And Receiving Community Services, Alexa L. Stovold, Magnus Mfoafo-M'Carthy

Theses and Dissertations (Comprehensive)

According to the Canadian Mental Health Association (CMHA) (2015), one in five individuals will experience mental illness personally, which means that all Canadians will be indirectly (or directly) influenced by mental illness at some point in their life. Unfortunately, due to historical trends and negative stereotypes mental illness has become heavily stigmatized (Camp, Finlay, and Lyons, 2002; Chernomas, Clarke, and Chisholm, 2000; Link, Struening, Neese-Todd, Asmussen, and Phelan, 2001; Sands, 2009; Szeto, Luong & Dobson, 2013). Although many studies have assessed the relationship between mental illness and stigma, little research has included a gender lens when exploring these topics. Therefore, the ...


Climate Change And Social Work: Our Roles And Barriers To Action, Tina Cumby Jan 2016

Climate Change And Social Work: Our Roles And Barriers To Action, Tina Cumby

Theses and Dissertations (Comprehensive)

This qualitative research project was conducted using a grounded theory research methodology and was approached with the theoretical underpinnings of social constructivism and pragmatism. The purpose of this research was to assess what role, if any, that social workers can play in dealing with environmental issues such as climate change and what barriers, if any, they will likely experience as they engage with these issues. It is important to explore these roles and barriers because social work is a profession that is well equipped to mitigate environmental issues like climate change, yet there is virtually no social work presence in ...