Human Factors Psychology Commons^™

Small Unmanned Aircraft Systems: Operator Workload And Situation Awareness Utilizing First Person View Techniques, Ross Lucas Stephenson Jr

Doctoral Dissertations and Master's Theses

The small, unmanned aircraft systems (sUAS) sector within the aviation industry is experiencing unprecedented growth. However, the regulatory guidance for the safe integration of sUAS into the National Airspace System (NAS) has not kept pace with this technological growth within the market. Current regulatory limitations of line-of-sight operations may have an impact on the establishment of an equivalent level of safety for sUAS operations as maintained by manned aircraft. The focal point of the discussion of line-of-sight operations has been the ability of the sUAS pilot to see and avoid all obstacles and other aircraft in a safe and timely …

Effects Of Gamification On Knowledge Acquisition: Aviation Weather Online Training, Jacqueline Mcsorley

Doctoral Dissertations and Master's Theses

Due to the high popularity of gaming, researchers have begun to implement aspects of these games into real life (known as gamification). Motivation and engagement may be influenced by certain game mechanics and user types, which then could also impact learning. A gap still exists as to whether leaderboards and narratives impact motivation or engagement when implemented in a non-game context (i.e., an online training program). Studies indicate that aviation weather training for general aviation pilots is underdeveloped, particularly for NEXRAD. In considering the competitive/ goal-oriented nature of pilots, gamification elements such as Achievements and Stories could best motivate pilots-in-training …

Best Practices For Reducing Interface Errors In Electronic Medical Records, Paige Lawton, Janel M. Ingraham, Beth Blickensderfer

Publications

As Electronic Medical Records (EMR) become increasingly prevalent, the application of human factors principles is essential to facilitate efficiency and usability of these systems and, in turn, to reduce adverse patient outcomes due to user errors relating to the EMR. This paper describes five “best practices” found in the literature which aim to prevent error in the use of Electronic Medical Records. These practices are: Watermarking, Information Control and Management, Hybrid Systems, Cross-Checking Methodology, and Interface Modification. The paper describes each practice and examines the research underlying each approach. Although some practices may be easier to apply than others, they …

Contributory Factors Of Fatigue Among Collegiate Aviation Pilots: An Ordinal Regression Analysis, Flavio A. C. Mendonca, Julius Keller, Daniel Kwasi Adjekum

Publications

Fatigue is a pervasive safety hazard in aviation affecting several aspects of a pilot's’ ability to safely perform their jobs. Several factors can contribute to fatigue, including inadequate sleep, stress, long work hours, excessive workload, and inadequate nutritional habits. In addition to flight training, some factors including academic, social, part-time work, and emerging time management skills are unique for Title 14 Code of Federal Regulations (CFR) Part 141 collegiate aviation pilots. By utilizing the Collegiate Aviation Fatigue Inventory (CAFI-II) at eight flight programs (n = 422), the current study examined factors such as fatigue training received, time spent working/studying and …

Telemedicine Security: Challenges And Solutions, Crystal Fausett, Joseph R. Keebler, Megan C. Christovich, Jarod M. Parker, John M. Baker

Publications

The proliferation of telemedicine spurred by the COVID-19 pandemic has come with a variety of human factors challenges. Such challenges include mitigating potential risks associated with the quick transition to virtual care. We identify challenges and solutions related to telemedicine security, and analyze our results using Schlarman’s People, Policy, Technology framework (2001). Our systematic literature review synthe-sizes gray literature (white papers, news articles, and blog posts) in addition to formal (published) litera-ture. This methodology closes the gap between academic research and professional practice and aids in providing timely, practical insights related to cybersecurity and safety in virtual care environments. As …

The Effects Of At-Home Remote Work Environments On Human Cognitive Performance And Work Task Performance Based On Current Societal Conditions, Angela Arias

Doctoral Dissertations and Master's Theses

Home-based remote work systems present a unique set of cognitive performance and work task performance challenges to employees without remote work experience. The COVID-19 pandemic forced companies into transforming their work system structures, and their employee roles, without the preparation or education of the dynamics that surround home-based remote work systems. This thesis benefits the Human Factors community by investigating the effects of at-home remote-based work environments on cognitive performance, and work task performance, of employees who currently work remotely from home. A multimethod approach was employed to carry out this research. A survey was administered to home-based remote employees, …

The Effects Of Security Framing, Time Pressure, And Brand Familiarity On Risky Mobile Application Downloads, Cody Parker

Psychology Theses & Dissertations

The current study examined the effects of security system framing, time pressure, and brand familiarity on mobile application download behaviors, with an emphasis on risk taking. According to the Prospect Theory, people tend to engage in irrational decision making, and make qualitatively different decisions when information is framed in terms of gains and losses (i.e., the framing effect). Past research has used this framing effect to guide the design of a risk display for mobile applications (apps), with the purpose of communicating the potential risks and minimizing insecure app selections. Time pressure has been shown to influence the framing effect …

From Classroom To Industry: Human Factors In Aviation Maintenance Decision-Making, Bettina Mrusek, Stephanie Douglas

Publications

The presence of human factors in aviation remains a critical area of research given the safety implications of human error. Understanding what specific factors contribute to human error allows managers and operators to take steps to mitigate these hazards. Several methods have been tested in the cockpit and cabin crew environments, but less attention has been given to the aviation maintenance sector, despite the prevalence of accidents resulting from human error. With the introduction of AC-172A, the FAA validated the need for additional research and training on the role of human factors in aviation maintenance errors. However, a key component …

Human Error In Commercial Fishing Vessel Accidents: An Investigation Using The Human Factors Analysis And Classification System, Peter J. Zohorsky

Engineering Management & Systems Engineering Theses & Dissertations

The commercial fishing industry is frequently described as one of the most hazardous occupations in the United States. The objective, to maximize the catch, is routinely challenged by a variety of elements due to the environment, the vessel, the crew, and several external considerations and how they interact with each other. The analysis of fishing vessel accidents can be complicated due to the diverse nature of the industry, including the species caught, the type and size of boat that is employed, how far travelled from their homeport, and the adequacy of the support organizations ensuring safe and uninterrupted operations. This …

An Analysis Of Self-Reported Sleepiness And Fatigue Measures From Collegiate Aviation Pilots, Flavio A. C. Mendonca, Julius Keller, Thomas Laub, Sarah Wolfe

Publications

Fatigue can be deleterious to pilot performance. The National Transportation Safety Board has called on the aviation community to reduce fatigue related accidents. Currently, there are few studies and guidance specific to collegiate aviation pilots. The current study is part of a larger effort by the authors to gain a clearer understanding of fatigue within the collegiate aviation environment. Collegiate aviation pilots are a unique group with different schedules, lifestyles, and demands when compared to airline, military, and on-demand pilots. The purpose of this study was to examine self-reported fatigue and sleepiness measures. Research instruments included the Karolinska Sleepiness Scale …

Pilot Selection Research Gaps: What We Do And Don't Know About "The Right Stuff", Tomas C. Scott, Meredith Carroll Ph.D.

National Training Aircraft Symposium (NTAS)

Ever since the commencement of high-powered flight, pilot selection has been a crucial process within military, general, and commercial aviation. Through effective pilot selection, individuals with the necessary aptitudes, or "the right stuff" to get through a training program and successfully perform the job, can be chosen. There is a range of different aptitudes that have been shown through research to correlate with effective pilot performance. However, there is currently not a comprehensive understanding of the aptitudes, including both cognitive abilities and psychological attributes, necessary not only for effective pilot performance but also for a successful career as an aviator. …

Human Factors & Going Green: Study Abroad On Sustainability And Transportation, Barbara Chaparro, Alex Chaparro, Christina Frederick

Sustainability Conference

The Northern European countries have been leaders in sustainability efforts, and support of alternative modes of transportation, focusing on implementation, design and strategies that make these efforts easier to adopt by the broader community. Human Factors (HF) is a discipline that studies human behavior and capabilities with the purpose of applying to the design of products, equipment and systems to maximize safety, effectiveness, and user satisfaction. Three senior faculty in the ERAU human factors department are sponsoring a summer study abroad merging sustainability and human factors. The focus of this study abroad program is on understanding Human Factors as it …

Investigating The Impact Of Explanation On Repairing Trust In Ai Diagnostic Systems For Re-Diagnosis, Lamia Alam

Dissertations, Master's Theses and Master's Reports

AI systems are increasingly being fielded to support diagnoses and healthcare advice for patients. One promise of AI application is that they might serve as the first point of contact for patients, replacing routine tasks, and allowing health care professionals to focus on more challenging and critical aspects of healthcare. For AI systems to succeed, they must be designed based on a good understanding of how physicians explain diagnoses to patients, and how prospective patients understand and trust the systems providing the diagnosis, as well as the explanations they expect. In this thesis, I examine this problem across three studies. …

Comparative Examination Of The Empatica E4 To Record Heart Rate Variability Metrics, Andres Rosero

Honors Undergraduate Theses

The increased accessibility of cyber technology has resulted in advancements in international communications and information sharing never seen in human history. With this new age of digital software comes the proliferation of illegal online activity and cyber terrorism. Repercussions of cyber-attacks have ranged from identity theft to leaks of classified state secrets. To combat this threat, the Department of Defense (DoD) established the Cyber Mission Force (CMF) to head operations in the interests of protecting against cyber-attacks. One of the CMF’s initial projects involves the creation of a Performance Assessment Suite (PAS), a training program designed to improve the training …

Examining The Effect Of Interruptions At Different Breakpoints And Frequencies Within A Task, Sarah Anastazia Powers

Psychology Theses & Dissertations

Research on the effects of interruptions shows that they can be either costly or beneficial depending on which aspects of an interruption are manipulated. One important aspect that contributes to these conflicting results concerns when an interruption occurs. The present study explored how event segmentation theory (EST) can be used to determine optimal moments for an interruption relying on hierarchical task analysis (HTA) to identify coarse and fine event boundaries. Utilizing a 2 X 3 mixed design, undergraduate students completed a trip planning task divided into three task trials. The within-subjects factor was interruption timing, which had three levels: none, …

The Effect Of Differing Degrees Of Automation And Reliability On Simulated Luggage Screening Performance, Molly M. Liechty

Psychology Theses & Dissertations

The present work examined the effects of two types of decision support systems in a simulated luggage screening task: An input aid and an output aid. An input aid supports an operator’s information gathering. An output aid supports decision making and action selection. A Time-Accuracy Function (TAF) analysis was applied to isolate processing time from performance asymptote, which conventional performance measures such as sensitivity and response time do not distinguish one from the other. Sixty participants performed a luggage screening task unaided (manual condition), with the assistance of an input aid (spatial aid), and with the assistance of an output …

The Effects Of Automation Transparency And Reliability On Task Shedding And Operator Trust, William Everett Lehman

Psychology Theses & Dissertations

Because automation use is common in many domains, understanding how to design it to optimize human-automation system performance is vital. Well-calibrated trust ensures good performance when using imperfect automation. Two factors that may jointly affect trust calibration are automation transparency and perceived reliability. Transparency information that explains automated processes and analyses to the operator may help the operator choose appropriate times to shed task control to automation. Because operator trust is positively correlated with automation use, behaviors such as task shedding to automation can indicate the presence of trust. This study used a 2 (reliability; between) × 3 (transparency; within) …

Impact Of Electronic Flight Bag On Pilot Workload, Saravanan Suppiah

Student Works

The increase of automation in the aviation industry pose challenges to human performance. To attest this point, studies about aircraft accidents reveal that pilots’ response to automated systems are always not coherent. Research findings suggests that pilots’ interaction with automated systems in highly demanding tasks situations results in the increase in workload and if they are unable to resolve it in time, it will compromise flight safety. Therefore, in the interest to further explore the impact of automation on human factor constructs, the study aimed to investigate the impact of Electronic Flight Bag (EFB) on pilot workload. The study measured …

Effects Of Control Device And Task Complexity On Performance And Task Shedding During A Robotic Arm Task, Shelby K. Long

Psychology Theses & Dissertations

The use of robotic arms across domains is increasing, but the relationship between control features and performance is not fully understood. The goal of this research was to investigate the difference in task performance when using two different control devices at high and low task complexities when participants can shed tasks to automation. In this experiment, 40 undergraduates (24 females) used two control devices, a Leap Motion controller and an Xbox controller, to teleoperate a robotic arm in a high or low complexity peg placement task. Simultaneously, participants were tasked with scanning images for tanks. During the experiment, participants had …

Beyond 2020 Nextgen Compliance: Human Factors And Cognitive Loading Issues For Commercial And General Aviation Pilots, Mark D. Miller, Sam Holley

Publications

As previously identified by the authors, digitized flight decks have realigned SHELL model components and introduced cognitive overload con­cerns. Considering changes from implementing Next Generation air traffic management requirements in 2020, the authors assess digitized interfaces associated with cockpit displays of information integral to performance based navigation and similar operations. Focus is placed on Automatic Dependent Surveillance Broadcast, digitized communications, and expanded electronic flight bags. The ADSB (In) cockpit display will enable pilots to have flight visual awareness on aircraft, terrain, weather and hazards to flight through live satellite updates every second. Increased optical demands and cognitive loading are anticipated …

The Repairer Reporting System For Integrating Human Factors Into Sms In Aviation Maintenance, Mark D. Miller, Bettina Mrusek

Publications

Acknowledging the FAA’s well-known PEAR model, and the influence of the dirty dozen in aviation maintenance, the authors examine a tracking and reporting system that fulfills FAA requirements for safety management systems in aviation maintenance organizations. Implications and suggestions for a robust safety management system which encompasses human factors and ORM, applicable to an aviation maintenance environment are presented, with the inclusion of specific risk hazards. The resulting safety reporting system proposed addresses both consistency and reliability challenges, unique to the aviation maintenance environment. Using the four pillars of safety as a foundation, the REPAIRER strategy procedures serves as the …

Human Performance In Manufacturing Tasks: Optimization And Assessment Of Required Workload And Capabilities, Maria Chiara Leva, Lorenzo Comberti, Micaela Demichela, Alberto Caimo

Conference papers

This paper discusses some examples where human performance and or human error prediction was achieved by using a modified version of the Rasch model(1980), where the probability of a specified outcome is modelled as a logistic function of the difference between the person capacity and item difficulty. The model needs to be modified to take into account an outcome that may not be dichotomous and o take into account the interaction between two macro factors: (a) Task complexity: that summarises all factors contributing to physical and mental workload requirements for execution of a given operative task & (b) Human capability: …

Fatigue Identification And Management In Flight Training: An Investigation Of Collegiate Aviation Pilots, Flavio A. C. Mendonca Ph.D.

Publications

Pilot fatigue is a significant hazard affecting flight operations;

• Generally the product of one or more factors: Disrupted or lack of sleep;
• Inadequate food and or fluid intake;
• Mental;
• and Physical fatigue.

Previous studies have focused on military and commercial flight operations;

• Little to nothing has been done to investigate fatigue identification & management by general aviation pilots!

Ground Vehicle Driving Aids: Assessing Driver Workload And Performance In Degraded Visual Environments, Kayla Riegner

Dissertations, Master's Theses and Master's Reports

With degraded visual environments being a current priority to the Army, several research programs have been initiated to develop a complete sensor-to-soldier systems to allow operators to see through DVE conditions while conducting ground vehicle tactical operations. To enable indirect-driving maneuverability and threat detection in degraded visual environments (DVEs), CCDC’s ground DVE program developed and tested a range of sensors and driver aid display systems. Six candidate driving aids were identified and tested in three simulator studies and two field tests to examine the effect of driving aids on driver workload and performance in different visibility conditions. The simulator-based testing …

A Change In The Dark Room: The Effects Of Human Factors And Cognitive Loading Issues For Nextgen Tracon Air Traffic Controllers, Mark D. Miller, Sam Holley, Bettina Mrusek, Linda Weiland

Publications

By 2020 all aircraft in United States airspace must use ADS-B (Automatic Dependent Surveillance-Broadcast) Out. This is a key component of the Next Generation (NextGen) Air Transportation System, which marks the first time all aircraft will be tracked continuously using satellites instead of ground-based radar. Standard Terminal Automation Replacement System (STARS) in the Terminal Radar Approach Control (TRACON) is a primary NextGen upgrade where digitized automation/information surrounds STARS controllers while controlling aircraft. Applying the SHELL model, the authors analyze human factors changes affecting TRACON controllers from pre-STARS technology through NextGen technologies on performance. Results of an informal survey of STARS …

Survey Of Aviation Technical Manuals, Phase 2 Report: User Evaluation Of Maintenance Documents, Alex Chaparro, Loren S. Groff, Barbara S. Chaparro, Deborah Scarlett

Barbara S. Chaparro

This report contains the results from Phase 2 of a 3-phase research effort. Phase 1 (Human Factors Survey of Aviation Technical Manuals Phase 1 Report: Manual Development Procedures) of this research effort surveyed the procedures used by five manufacturers to develop maintenance documentation. Several potential human factors issues were identified in the development processes employed by these manufacturers. They included the reactive rather than proactive use of user evaluations, the limited use of user input and procedure validation, no systematic attempts to track error, and the lack of standards for measuring document quality. In Phase 2, a written survey was …

The Effects Of Cultural Factors On Safety In Aviation Focusing On Asian And Western Cultures, Ji Yeon Song

Student Works

Several aviation accidents from the past, such as the Asiana Flight 214 crash at San Francisco International Airport in 2015, have highlighted possible effects of Korean hierarchy culture on the safety of flight. Previous research conducted primarily with the use of surveys revealed that Asian pilots are less likely to report an unsafe condition out of fear that it will damage their relationships with coworkers and superiors. Western pilots see reporting as dealing with the problem and not a person, thus they feel more open to it. This study looked at student pilots’ ability to recognize and deny an unsafe …

Safety Analysis Of Automatic Dependent Surveillance – Broadcast (Ads-B) System, Rajee Olaganathan

Publications

ADS-B is one of the significant implementation systems of NextGen, to help pilots and air traffic controllers to create a safer, and more efficient National Airspace System (NAS). First, this research paper will briefly describe the ADS-B system, its design structure, ADS-B In and ADS-B Out systems, its efficiency both in pilot applications and in air traffic control applications, and then discuss about the system safety analysis. The preliminary hazard analysis and fault tree analysis will be done for the identified and selected hazards, and will be briefly discussed. The paper will conclude by providing recommendations to prevent/mitigate the hazards …

Human Factors Applied To Perioperative Process Improvement, Joseph R. Keebler, Elizabeth H. Lazzara, Elizabeth Blickensderfer, Thomas D. Looke

Publications

• Human factors/ergonomics (HF/E) is its own scientific discipline that can be applied to understanding performance in perioperative medicine.
• Humans are not perfect decision makers and are affected by a variety of factors that can greatly harm their ability to perform, including attention, bias, stress, and fatigue.
• HF/E has a unique perspective on human error, and HF/E can illustrate how moving away from blame can enhance safety.
• HF/E offers strategies for undertaking a systematic approach to assessment of work processes in perioperative medicine that can be used to increase safety and wellbeing of patients and providers.

Examining The Different Learning Strategies Between Extroverts And Introverts Among Flight Students At Embry-Riddle Aeronautical University, John R. Brooks

Student Works

Extroverts and introverts have unique approaches to new materials that make learning more efficient. In aviation where quick learning and responses are required, students may struggle because preferred comprehension strategies are not utilized. The research question is whether introverts/extroverts learn better when given the option to approach materials using strategies that match their personality type. 16 participants are placed into one of two different groups (either extrovert/introvert). The Eysenck Personality Questionnaire – Revised (EPQ-R) determines personality trait. Participants are then subdivided into one of four random groups. All participants are given instructions on how to complete two different flight maneuvers …