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Full-Text Articles in Psychology

Improving Implicit Beliefs And Expectations In Academic Achievement For Postsecondary Students With Disabilities, Kelly B.T. Chang Jan 2004

Improving Implicit Beliefs And Expectations In Academic Achievement For Postsecondary Students With Disabilities, Kelly B.T. Chang

Faculty Publications - Psychology Department

In this article, the author introduces the sociocognitive theory of implicit theories of intelligence (developed by Carol S. Dweck and her colleagues) to the field of rehabilitation, and analyzes disability issues in postsecondary academic achievement within this framework. This sociocognitive theory highlights the utility of the social model of disability. People hold two types of implicit beliefs about intelligence. An entity belief can lead to helplessness and negative self-concepts in the face of failure, because it focuses on labels and stable traits. An incremental belief leads to greater resilience in the face of failure by focusing on strategy and effort …


Commitment To Displaying Positive Emotions At Work: An Examination Of Individual And Situational Antecedents, Meredith H. Croyle Jan 2004

Commitment To Displaying Positive Emotions At Work: An Examination Of Individual And Situational Antecedents, Meredith H. Croyle

LSU Master's Theses

Studies show that employee emotional displays impact customer behaviors and attitudes (Grandey, Fisk, Mattila, & Sideman, 2002; Pugh, 2001; Tsai, 2001). However, the factors influencing employees' emotional displays have not received much attention. More specifically, research suggests a need to more fully understand the motivational processes underlying employees' emotional displays, particularly in customer service where positive emotional displays are related to customer behaviors and sales performance (Brown & Sulzer-Azaroff, 1994; Diefendorff & Gosserand, in press; Grandey, Fisk, Matilla, & Sideman, 2002; Pugh, 2001; Tsai, 2001). To this end, this investigation examined an expectancy theory model of commitment to positive emotional …