Psychology Commons^™

The Role Of Discrete Emotions In Job Satisfaction: A Meta-Analysis, Courtney E. Williams, Jane Shumski Thomas, Andrew A. Bennett, George C. Banks, Allison Toth, Alexandra M. Dunn, Andrew Mcbride, Janaki Gooti

Management Faculty Publications

[Summary] The relationship between emotions and job satisfaction is widely acknowledged via affective events theory (AET). Despite its widespread use, AET was not designed to address why specific emotions might differentially relate to job satisfaction. We utilize appraisal theory of emotion to refine AET and provide this nuanced theorizing. We meta‐analytically test our ideas with 235 samples across 99 883 individuals and 22 600 intra‐individual episodes. We test two approaches—specific emotion experiences (16 discrete emotions) versus general emotion experiences (positive or negative emotions)—and present empirical evidence of their similarities and differences with job satisfaction. Our findings suggest that specific emotions …

Charter For Smarter Hats: How Team Charters Dynamically Improve Trust And Emotions In Human-Agent Teams, Dan Manh Nguyen

Theses and Dissertations

Although human-agent teams have received significant attention from both practitioners and researchers in recent years, human attitudes and emotions towards agents present collaborative barriers that reduce effective teaming. Borrowing from literature on traditional human team interventions, this study examines how team charters may be leveraged to set up better trust relationships and emotional states over time, and how these key emergent states influence both objective performance scores and subjective performance ratings. Using data from 43 individuals who participated in a search-and-rescue simulation with four agent teammates, discontinuous growth modeling was used to examine differences in trust and upsetness over time …

Mind Wandering In Daily Life: A National Experience Sampling Study Of Intentional And Unintentional Mind Wandering Episodes Reported By Working Adults Ages 25 – 50, Paula C. Lowe

Antioch University Full-Text Dissertations & Theses

Numerous researchers have investigated thinking that drifts away from what the individual was doing, thinking that is known as mind wandering. Their inquiries were often conducted in university lab settings with student participants. To learn about mind wandering in the daily life of working adults, this experience sampling study investigated intentional and unintentional mind wandering episodes as reported by working adults, ages 25–50, living across the United States. In this age frame, work and family responsibilities have increased in complexity and overlap. Using a smartphone app, participants were randomly notified to answer experience sampling surveys six times a day for …

Emotion And Judgment In Young Women Of A Society In Transition, Maura A. E. Pilotti, Khadija El Alaoui

International Journal of Transpersonal Studies

The present study asked whether emotional responses to narratives of moral transgressions are shaped by the reader’s assumed relationship with the injured party (i.e., oneself, familiar other, and unfamiliar other). Its goal was to test a cultural, religious, and individualistic account of such responses in young females of a traditional society in transition towards a sustainable integration into the global economy. To this end, female college students from the Kingdom of Saudi Arabia were asked to identify their emotional reaction to each of several moral transgressions, report its intensity and then judge the severity of the transgression. In agreement with …

The Squeaky Wheel Gets The Oil? On The Interpersonal Effects Of Boredom Expression, Manuel F. Gonzalez

Dissertations, Theses, and Capstone Projects

I explored how people react to employees who express boredom at work. I consider boredom expression as a social signal that the current situation does not adequately stimulate the expresser. The expression may then propel others to help stimulate the expresser, depending partly on others’ initial appraisals and reactions to the expression, and on the surrounding context. In Study 1, using qualitative surveys, I uncovered various affective, cognitive, and behavioral reactions to employees who expressed boredom. In Study 2, using experimental vignettes, I manipulated the emotion expressed by a “subordinate” (boredom, enthusiasm, or no emotion) and the manager’s beliefs about …

Supervisor-Subordinate Conflict Negotiation: Examining The Core Concerns In Light Of Communication Accommodation And Gender Roles, Piyawan Charoensap-Kelly

Dissertations

This quasi-experimental study examined a supervisor-subordinate negotiation of an emotion-laden conflict from the lens of the core concerns framework, communication accommodation theory, and gender roles research. Results empirically support CCF that, by accommodating or attending to the employees’ core concerns, managers can stimulate employees’ positive emotion and integrative intention. However, under- and overaccommodating the core concerns can lead to distributive intention. Additionally, the employees’ perception of manager goodwill can strengthen or attenuate the positive effect of core concerns accommodativeness on outcome variables especially for male managers. Thus, moderate accommodation is recommended for male managers. For female managers, the results show …

A Dual-Process Team Mood Framework Of Team Creativity, Sean Teck Hao Lee

Dissertations and Theses Collection (Open Access)

While it has been recognized that mood can exert a substantive influence on an individual’s level of creativity, much of the creative needs of organizations today are being fulfilled by brainstorming teams rather than individual employees. As such, researchers have begun to examine the effects of mood on creativity in the context of teams. Existing findings, unfortunately, have not been consistent, such that positive mood has been shown to be beneficial towards team creativity at times (e.g., Grawitch, Munz, Elliott, & Mathis, 2003), while at other times being harmful towards team creativity (e.g., Tsai, Chi, Grandey, & Fung, 2012). Similarly, …

Bringing Emotions Into Social Exchange Theory, Edward J. Lawler, Shane R. Thye

Edward J Lawler

We analyze and review how research on emotion and emotional phenomena can elaborate and improve contemporary social exchange theory. After identifying six approaches from the psychology and sociology of emotion, we illustrate how these ideas bear on the context, process, and outcome of exchange in networks and groups. The paper reviews the current state of the field, develops testable hypotheses for empirical study, and provides specific suggestions for developing links between theories of emotion and theories of exchange.

The Theory Of Relational Cohesion: Review Of A Research Program, Shane R. Thye, Jeongkoo Yoon, Edward J. Lawler

Edward J Lawler

In this paper we analyze and review the theory of relational cohesion and attendant program of research. Since the early 1990s, the theory has evolved to answer a number of basic questions regarding cohesion and commitment in social exchange relations. Drawing from the sociology of emotion and modem theories of social identity, the theory asserts that joint activity in the form of frequent exchange unleashes positive emotions and perceptions of relational cohesion. In turn, relational cohesion is predicted to be the primary cause of commitment behavior in a range of situations. Here we outline the theory of relational cohesion, tracing …

Approaching Stressful Situations With Purpose: Strategies For Emotional Regulation In Sensitive People, Amy D. Nagley

Industrial-Organizational Psychology Dissertations

The purpose of this study was to evaluate strategies for emotional self-regulation (EMSR) in highly sensitive people (HSPs) under pressure. Specifically, a model of EMSR was evaluated through a moderated-mediation design with two manipulations across two experiments. A total of 445 individuals participated in the current study (52% female), all of which were US citizens. Results suggested that the relationship between sense of purpose (SoP) and EMSR was moderated by focus on potential (FoP). Specifically, SoP significantly impacted FoP, b = .89, t = 5.23, p < .01, FoP significantly impacted EMSR, b = 1.11, t = 5.88, p < .01, and the Sobel test suggested a significant indirect effect, z = 3.91, p < .01.

The hypothesis that …

Contemplating Mindfulness At Work: An Integrative Review, Christopher Lyddy, Darren J. Good, Theresa M. Glomb, Joyce E. Bono, Kirk W. Brown, Michelle K. Duffy, Ruth A. Baer, Judson A. Brewer, Sara W. Lazar

School of Business Faculty Publications

Mindfulness research activity is surging within organizational science. Emerging evidence across multiple fields suggests that mindfulness is fundamentally connected to many aspects of workplace functioning, but this knowledge base has not been systematically integrated to date. This review coalesces the burgeoning body of mindfulness scholarship into a framework to guide mainstream management research investigating a broad range of constructs. The framework identifies how mindfulness influences attention, with downstream effects on functional domains of cognition, emotion, behavior, and physiology. Ultimately, these domains impact key workplace outcomes, including performance, relationships, and well-being. Consideration of the evidence on mindfulness at work stimulates important …

Emotional Labor And Authentic Leadership, John E. Buckner V

Doctoral Dissertations

Organizational research has begun to once again focus on the importance of emotions in the workplace. In particular, the concept of emotional labor, the management of emotions at work to influence clients and customers, has recently received much attention. While research has addressed the impact of emotional labor on both employees and clients or customers, research has not examined emotional labor within the context of leadership.

Authentic leadership, an emerging construct in the study of leadership, is proposed to relate to emotional labor. Leaders' authentic behavior has been shown to positively impact followers, such as increasing trust in their leader …

An Examination Of Ceo Emotion's Relationship With Organization-Level Performance, Elizabeth J. Peyton

Browse all Theses and Dissertations

My study examined the relationship between CEO emotions and organization-level performance. I also tested the feasibility of using FACS in a business setting. Lastly, I explored the nature of CEOs' expressive styles. I found support for a relationship between CEOs' positive emotion displays and organization-level performance, but not a relationship between CEOs' negative emotion displays and organization-level performance. My results also supported the idea that CEOs have a unique and consistent expressive style that remains independent of displayed emotion and that researchers can use FACS to measure this expressive style.

With Feeling: How Emotions Shape Negotiation, Mara Olekalns, Daniel Druckman

Mara Olekalns

An increasingly popular topic in current research is how emotional expressions influence the course of negotiation and related interactions. Negotiation is a form of social exchange that pits the opposing motives of cooperating and competing against one another. Most negotiators seek to reach an agreement with the other party; they also strive for an agreement that serves their own goals. This dual concern is reflected in a process that consists of both bargaining and problem solving. A good deal of the research and practice literature concentrates on ways to perform these activities effectively. In earlier writing, emotions were viewed largely …

The Never Ending Attraction Of The Ponzi Scheme, Pearl Jacobs, Linda Schain

Criminal Justice Faculty Publications

In the 1920’s, Charles Ponzi engaged in a notorious money making scheme. This scheme had been tried before but no one prior to Charles Ponzi had managed to swindle millions of dollars out of unsuspecting people. Thus, the scheme bears his name. In December 2008, Bernard Madoff, a major Ponzi schemer, was exposed. He managed to con investors out of over $65 billion over a thirty year period. Madoff was a highly respected financial expert. The investors were mostly well educated and supposedly financially savvy. How did this happen? This paper will examine some theories which may help explain both …

The Dirty Work Of Law Enforcement: Emotion, Secondary Traumatic Stress, And Burnout In Federal Officers Exposed To Disturbing Media, Amanda Harms

All Graduate Theses, Dissertations, and Other Capstone Projects

The present study adds to past research on exposure to disturbing media as a driver of burnout and secondary traumatic stress. Research has shown that exposure to this type of media can lead to secondary traumatic stress (STS), burnout, as well as other negative outcomes (Burns, Bradshaw, Morley, & Domene, 2008; Divine, 2010; Krause, 2009; Perez, Jones, Englert, & Sachau, 2010; Stevenson, 2007). In addition, I discuss this type of work as a form of "dirty work" (Ashforth & Kreiner, 1999). I examined the role of various emotional responses and stigma as mediators and moderators of the relationship between exposure …