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Psychology Commons

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2014

Industrial and Organizational Psychology

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Articles 1 - 30 of 180

Full-Text Articles in Psychology

The Relation Between Couple Communication And Work-Family Conflict, Klaudia Konik Dec 2014

The Relation Between Couple Communication And Work-Family Conflict, Klaudia Konik

Honors Projects

In studies examining work-family conflict, much of the attention has been focused on control at work (Radcliffe & Cassel, 2014). The purpose of the study was to examine the relationships between couple communication at home and experienced job satisfaction, relationship satisfaction, and overall work-family conflict. Though hypotheses specifically examining communication frequency were not fully supported, post-hoc analyses revealed unique relationships between specific communication patterns and skills and work-family conflict, especially when examining family-to-work influences. Suggestions for future research to examine the benefits of teaching communication skills at work and how they may impact work-family conflict are also discussed.


Performance Feedback, Allison O'Malley Dec 2014

Performance Feedback, Allison O'Malley

Alison L. O'Malley

Entry in Encyclopedia of Industrial and Organizational Psychology.


Don’T Be Such A Downer: Using Positive Psychology To Enhance The Value Of Negative Feedback, Allison L. O'Malley, Jane B. Gregory Dec 2014

Don’T Be Such A Downer: Using Positive Psychology To Enhance The Value Of Negative Feedback, Allison L. O'Malley, Jane B. Gregory

Alison L. O'Malley

Effective developmental feedback promotes a balanced and authentic view of employees' current state, thereby addressing strengths and weaknesses of employees. The authors address how organizations' increased emphasis on positivity can be reconciled with the delivery of negative feedback. Drawing on principles from positive psychology, the authors outline strategies managers can implement to increase the likelihood that negative feedback interventions will yield improved performance while promoting employee well-being.


The Roles Of Flourishing And Spirituality In Millenials’ Leadership Development Activity, Allison O'Malley, Denise Williams Dec 2014

The Roles Of Flourishing And Spirituality In Millenials’ Leadership Development Activity, Allison O'Malley, Denise Williams

Alison L. O'Malley

Confronted by today’s epidemic of corporate meltdowns, broken institutional paradigms, unethical decision-making, and demand for innovative competencies in order to remain competitive, educators and researchers are challenged to examine how today’s future leaders develop the skill and will to be effective. Whether labeled GenY, Generation Next, Generation Tech or Millennials (i.e. individuals born between 1982 and 2003), this group of change agents differs in attitudes, behaviors, and intrinsic and extrinsic motivations from older generations (e.g. Taylor & Keeter, 2010; Twenge, Campbell & Freeman, 2012). The scholarly debate on the role of meaning making (Park, 2005) describes the Millennial on a …


Supportive Feedback Environments Can Mend Broken Performance Management Systems., James J. Dahling, Allison L. O'Malley Dec 2014

Supportive Feedback Environments Can Mend Broken Performance Management Systems., James J. Dahling, Allison L. O'Malley

Alison L. O'Malley

No abstract available.


Do Student Perceptions Of Diversity Emphasis Relate To Learning Of Psychology?, J. Elicker, A. Snell, Allison O'Malley Dec 2014

Do Student Perceptions Of Diversity Emphasis Relate To Learning Of Psychology?, J. Elicker, A. Snell, Allison O'Malley

Alison L. O'Malley

We examined the extent to which students' perceived inclusion of diversity issues in the Introduction to Psychology course related to perceptions of learning. Based on the responses of 625 students, multilevel linear modeling analyses revealed that student perceptions of diversity emphasis in the class were positively related to how well students believed they understood concepts and the extent to which they believed they learned concepts they could apply to their lives. We also examined the relation between individual differences (e.g., age, race) and perceived learning. We discuss the importance of including issues of diversity in psychology classes.


A Good Graduate Io Education Begins In Undergraduate Classrooms., Nicholas Salter, Allison O'Malley Dec 2014

A Good Graduate Io Education Begins In Undergraduate Classrooms., Nicholas Salter, Allison O'Malley

Alison L. O'Malley

No abstract available.


The Role Of Emotional Labor In Performance Appraisal: Are Supervisors Getting Into The Act?, Samantha A. Ritchie, Allison L. O'Malley Dec 2014

The Role Of Emotional Labor In Performance Appraisal: Are Supervisors Getting Into The Act?, Samantha A. Ritchie, Allison L. O'Malley

Alison L. O'Malley

Researchers have issued a call for research on emotional labor to move beyond service roles to other organizational roles (Ashforth & Humphrey, 1993). The present paper proposes that emotional labor plays a pivotal role during performance feedback exchanges between supervisors and subordinates. We suggest that the emotional labor supervisors engage in while providing performance feedback is a vital mechanism by which leaders impact followers' perceptions of the feedback environment (Steelman, Levy, & Snell, 2004) and, subsequently, important outcomes (e.g., employee satisfaction with the feedback, motivation to use feedback, feedback seeking frequency, and LMX quality).


The Effect Of Stress And Perceived Social Support On Job Satisfaction: A Comparison Between U.S Born And Foreign-Born Faculty, Lisa Owen Dec 2014

The Effect Of Stress And Perceived Social Support On Job Satisfaction: A Comparison Between U.S Born And Foreign-Born Faculty, Lisa Owen

Dissertations

Research indicates that academic work-stress is a significant and growing problem for faculty members. General work-stress studies suggest that social support may buffer the negative impact of stress on faculty job satisfaction. To date, little research has been conducted in this area. Even fewer studies have examined the potential differences between U.S.-born and foreign-born faculty members regarding these variables. This quantitative, non-experimental multivariate study utilized a survey to assess academic stressors, perceived departmental social support, and job satisfaction at a large U.S. university. The surveyed institution consisted of 807 full-time faculty members. The three-week survey yielded a response rate of …


A Model For Filipino Work Team Effectiveness, Cristina A. Alafriz, Mendiola Teng-Calleja, Ma. Regina Hechanova, Ivan Jacob A. Pesigan Dec 2014

A Model For Filipino Work Team Effectiveness, Cristina A. Alafriz, Mendiola Teng-Calleja, Ma. Regina Hechanova, Ivan Jacob A. Pesigan

Psychology Department Faculty Publications

This study utilized a sequential mixed method approach in developing a model for team effectiveness in Philippine organizations. In the first phase, qualitative data were gathered to elicit the factors that were deemed important to creating effective teams. In the second phase, a survey composed of three factors identified in the first phase: team member competencies, quality of relations, and leadership, was administered to 418 employees from 85 Filipino work teams from various sectors and industries. Results revealed that the three significant predictors accounted for 60% of the variance in perceived team effectiveness. The proposed model of input-process-output was partially …


The Dissolution Of Effective Leadership: A Multiple-Case Study Analysis Of Destructive Leadership, Joshua B. Leonard Dec 2014

The Dissolution Of Effective Leadership: A Multiple-Case Study Analysis Of Destructive Leadership, Joshua B. Leonard

Chancellor’s Honors Program Projects

No abstract provided.


The Role Of Leader Communication Patterns, Lmx, And Interactional Justice In Employee Emotional Exhaustion And Outcomes, Ashley Danae Nelson Dec 2014

The Role Of Leader Communication Patterns, Lmx, And Interactional Justice In Employee Emotional Exhaustion And Outcomes, Ashley Danae Nelson

Masters Theses

Employee burnout contributes to employees’ job satisfaction, turnover intentions, and organizational commitment and it can also cause a variety of serious health issues. Evidence has linked leaders’ transactional and transformational communication patterns, quality of leader-member exchange (LMX), and employees’ perception of justice, and each can affect employee burnout. However, very few researchers have studied the relationships among these variables. This paper provides an overview of the research on the various relationships between transformational and transactional leadership, LMX quality, and interactional justice, and explores how these factors influence employee burnout. Following the literature review, a proposed model of employees’ perceived leader …


A Movement Tool Kit For The Divergent And Convergent Cps Guidelines: Instruction Cards And Activity Floor Mats, Adela Vangelisti Dec 2014

A Movement Tool Kit For The Divergent And Convergent Cps Guidelines: Instruction Cards And Activity Floor Mats, Adela Vangelisti

Creativity and Change Leadership Graduate Student Master's Projects

A Movement Tool Kit for the Divergent and Convergent CPS Guidelines:

Instruction Cards and Activity Floor Mats

Movement is as natural to humans as breathing is, and, yet, passivity starts early in schools. We are taught to sit still and in silence for long periods of time. By the time we reach adulthood and enter the workforce, we have almost forgotten our sense of embodiment. This lack of movement is counter-productive, not only to learning but to the development of creativity as well. For this project, I designed a tool to recapture the joy and playfulness of movement. Furthermore, the …


On The Limitations Of Using Situational Judgement Tests To Measure Interpersonal Skills: The Moderating Influence Of Employee Anger, Jerel E. Slaughter, Michael S. Christian, Nathan P. Podsakoff, Evan F. Sinar, Filip Lievens Dec 2014

On The Limitations Of Using Situational Judgement Tests To Measure Interpersonal Skills: The Moderating Influence Of Employee Anger, Jerel E. Slaughter, Michael S. Christian, Nathan P. Podsakoff, Evan F. Sinar, Filip Lievens

Research Collection Lee Kong Chian School Of Business

Many authors have suggested that situational judgment tests (SJTs) are useful tools for assessing applicants because SJT items can be written to assess a number of job-related knowledges, skills, abilities and other characteristics (KSAOs). However, SJTs may not be appropriate for measuring certain KSAOs for some applicants. We posit that using SJTs to measure interpersonal skills may lead to invalid inferences about applicants with higher levels of angry hostility (AH), and thus, AH should moderate the relation between interpersonally oriented SJTs and job performance. Three studies, using samples of healthcare workers (n = 225), police officers (n = 54), and …


Reliability Of Eyewitness Reports To A Major Aviation Accident, Dave English, Michael Kuzel Nov 2014

Reliability Of Eyewitness Reports To A Major Aviation Accident, Dave English, Michael Kuzel

International Journal of Aviation, Aeronautics, and Aerospace

There is a paucity of studies on the reliability of eyewitness reports to aviation crashes. We examine witness statements to a widely observed major airline accident to determine if reported accident investigator distrust of details in eyewitness reports is supported by empirical evidence. The extensive archival witness record (N > 300) of a wide-body airliner crash in clear daylight conditions is subjected to statistical analysis to test eyewitness reliability. Even with over 200 witnesses within a three square kilometre (1.6 square mile) area answering a binary observation question, the variance is sometimes high enough to preclude forming statistically significant conclusions …


Assessing Organizational Image: Triangulation Across Different Applicant Perceptions, Website, And Facebook Features, Alejandra Matamala Nov 2014

Assessing Organizational Image: Triangulation Across Different Applicant Perceptions, Website, And Facebook Features, Alejandra Matamala

FIU Electronic Theses and Dissertations

This study examined the role of corporate websites and company Facebook profiles in shaping perceptions of organizational image in the recruitment context.

A primary purpose of this research was to determine whether or not perceptions of organizational image vary across different web-based recruitment methods, specifically examining corporate websites and social networking (SNW) sites, such as company Facebook profiles. A secondary goal was to determine how these perceptions of image are shaped by the objective components of websites and Facebook profiles. Finally, this study sought to determine the most influential components of websites and Facebook profiles, in terms of impacting image, …


Cultural Intelligence: Extending The Nomological Network, Ena Sawhney Nov 2014

Cultural Intelligence: Extending The Nomological Network, Ena Sawhney

FIU Electronic Theses and Dissertations

This dissertation consists of three independent studies, which study the nomological network of cultural intelligence (CI)—a relatively new construct within the fields of cross-cultural psychology and organizational psychology. Since the introduction of this construct, CI now has a generally accepted model comprised of four codependent subfactors. In addition, the focus of preliminary research within the field is on understanding the new construct’s correlates and outcomes. Thus, the goals for this dissertation were (a) to provide an additional evaluation of the factor structure of CI and (b) to examine further the correlates and outcomes that should theoretically be included in its …


Cultural Differences In Prioritizing Applicant Attributes When Assessing Employment Suitability, Serena Wee, Peter K. Jonason, Norman P. Li Nov 2014

Cultural Differences In Prioritizing Applicant Attributes When Assessing Employment Suitability, Serena Wee, Peter K. Jonason, Norman P. Li

Research Collection School of Social Sciences

We examined how culture influences perceptions of applicant attributes when assessing employment suitability. In two studies (N = 408), we compared members from a collectivistic society (Singapore) to two samples from individualistic societies (the United States and Australia) on their perceptions of applicant attributes across job contexts. For each job, participants either chose between candidates with different attribute profiles or created ideal candidates by allocating a fixed amount of percentile points across different attributes. More often than Australians, Singaporeans chose the candidate with higher levels of the trait (e.g., openness to experience) uniquely associated with the job (e.g., graphic designer). …


How Fun Are Your Meetings? Investigating The Relationship Between Humor Patterns In Team Interactions And Team Performance, Nale Lehmann-Willenbrock, Joseph A. Allen Nov 2014

How Fun Are Your Meetings? Investigating The Relationship Between Humor Patterns In Team Interactions And Team Performance, Nale Lehmann-Willenbrock, Joseph A. Allen

Psychology Faculty Publications

Research on humor in organizations has rarely considered the social context in which humor occurs. One such social setting that most of us experience on a daily basis concerns the team context. Building on recent theorizing about the humor—performance association in teams, this study seeks to increase our understanding of the function and effects of humor in team interaction settings. Specifically, we examine behavioral patterns of humor and laughter in real teams. We videotaped and coded humor and laughter during 54 regular organizational team meetings. Performance ratings were obtained immediately following the team meetings as well as at a later …


Not Enough Cooks In The Kitchen: An Empirical Test Of A Two-Factor Model Of Work Unit Understaffing, Cristina Keiko Hudson Oct 2014

Not Enough Cooks In The Kitchen: An Empirical Test Of A Two-Factor Model Of Work Unit Understaffing, Cristina Keiko Hudson

USF Tampa Graduate Theses and Dissertations

Although most working adults possess a lay understanding of understaffing in the workplace and may, in fact, feel they are experiencing such a stressor, a review of the research literature reveals a general lack of empirical work on understaffing and its consequences. Hudson and Shen (2013, Development and testing of a new measure of understaffing. Paper presented at the Southern Management Association 2013 Meeting, New Orleans, LA) recently proposed a new model of understaffing that distinguished between two types of personnel deficiencies, manpower and expertise shortages, and linked these dimensions to worker well-being and attitudinal outcomes and identified likely mediating …


Enhancing The Performance Of Geographically Dispersed Aerospace Teams In The Global Aerospace Industry, Matthew Frazier Oct 2014

Enhancing The Performance Of Geographically Dispersed Aerospace Teams In The Global Aerospace Industry, Matthew Frazier

Von Braun Symposium Student Posters

No abstract provided.


Measurable Outcomes Of Safety Culture In Aviation - A Meta-Analytic Review, Benjamin J. Goodheart, Maryjo O. Smith Oct 2014

Measurable Outcomes Of Safety Culture In Aviation - A Meta-Analytic Review, Benjamin J. Goodheart, Maryjo O. Smith

International Journal of Aviation, Aeronautics, and Aerospace

Though the complimentary concepts of safety culture and safety climate have become increasingly popular over the past three decades, they have only infrequently been central to research designed to examine the empirical relationship between safety culture and safety performance. This tenuous link between culture and safety performance outcomes is especially prevalent in the aviation sector. This study systematically examined the existing literature for empirical evidence and explored the available data via meta-analysis to determine whether safety culture was significantly predictive of safety performance in an aviation operational environment. Although a broad, careful review of the literature was accomplished, the results …


Reaching Across The Aisle: The Benefits Of Interdisciplinary Work In Graduate School, Shelby Marie Afflerbach, Chelsea Chatham, Brittany Davis, Tracy M. Grimme, Kristie L. Campana, Jeffrey Buchanan Oct 2014

Reaching Across The Aisle: The Benefits Of Interdisciplinary Work In Graduate School, Shelby Marie Afflerbach, Chelsea Chatham, Brittany Davis, Tracy M. Grimme, Kristie L. Campana, Jeffrey Buchanan

Psychology Department Publications

In this article, we outline our own experiences with an interdisciplinary project we participated in at Minnesota State University, Mankato.


The Role Of Leader Support For Safety Within The Leader Justice-Safety Performance Relationship, Benjamin R. Kaufman Oct 2014

The Role Of Leader Support For Safety Within The Leader Justice-Safety Performance Relationship, Benjamin R. Kaufman

Psychology Theses & Dissertations

Research indicates that leadership is a potent antecedent of safety performance and outcomes. Specifically, quality of leadership has been identified as a critical target for occupational safety research. The current studies focused on employee perceptions of leader justice, operationalized in general (Study 1) and safety-specific contexts (Study 2), and leader support for safety, and investigated their interactions in predicting safety performance. Only one published study has explored the direct impact of leader justice on safety and no previous research has contextualized leader justice in safety-specific terms. It was postulated that general and safety-specific leader justices and support for safety would …


Positive Affect Facilitates Task Switching In The Dimension Change Card Sort Task: Implications For The Shifting Aspect Of Executive Functions, Hwajin Yang, Sujin Yang Oct 2014

Positive Affect Facilitates Task Switching In The Dimension Change Card Sort Task: Implications For The Shifting Aspect Of Executive Functions, Hwajin Yang, Sujin Yang

Research Collection School of Social Sciences

Using the modified Dimensional Change Card Sort task, we examined the influence of positive affect on task switching by inspecting various markers for the costs, including restart cost, switch cost and mixing cost. Given that the executive-control processes that underlie switching performance—i.e., inhibition or shifting—are distinct from the component processes that underlie non-switching performance—i.e., stimulus evaluation, resource allocation or response execution—we hypothesised that if positive affect facilitates task switching via executive-control processes, rather than via component processes, positive affect would reduce both switch and restart costs, but not mixing cost, because both switch and restart costs rely on executive processes, …


The Relational Ecology Of Identification: How Organizational Identification Emerges When Individuals Hold Divergent Values, Marya Besharov Sep 2014

The Relational Ecology Of Identification: How Organizational Identification Emerges When Individuals Hold Divergent Values, Marya Besharov

Marya Besharov

This research builds on theory about how identification develops when members differ in which organizational values they hold to be important. It is relatively well established that conflict and dis-identification arise under such conditions. In the socially responsible retail company I studied, in contrast, I found identification as well as dis-identification. Both outcomes emerged from members’ interactions with others whose values and behaviors differed from their own. Identification arose when managers interpreted and enacted organizational values for frontline employees by developing integrative solutions, removing ideology, and routinizing ideology. Dis-identification developed in the absence of these practices. The resulting process model …


Mind-Body Integrative Training: Firefighter Personal Protective Equipment (Ppe), Rodger E. Broome Phd, Josh Told, Zachery Lyman Sep 2014

Mind-Body Integrative Training: Firefighter Personal Protective Equipment (Ppe), Rodger E. Broome Phd, Josh Told, Zachery Lyman

Rodger E. Broome

The purpose of this research is to determine if differences in performance outcomes exist between the use of paramilitary instruction and a method of teaching informed by the Chinese philosophy Tài Chí when learning to don structural fire-fighting clothing or personal protective equipment (PPE). We hypothesize that keeping students in a process focus (i.e., Tài Chí method) rather than a high-pressure outcome focus (traditional paramilitary method) results in increased proficiency in the skill-performance outcomes (Selk, 2009). The assumption is that Tài Chí helps integrates students’ minds and bodies in the learning process and results in a higher quality of motor …


A Contingency Model Of Team Leadership For Emergency Medical Teams, Andeneshea Shacardia Kemp Sep 2014

A Contingency Model Of Team Leadership For Emergency Medical Teams, Andeneshea Shacardia Kemp

USF Tampa Graduate Theses and Dissertations

Emergency medical teams operate under unusual circumstances. They assemble for a singular, temporary purpose, potentially change in size and composition, and their performance can influence whether a patient lives or dies. Although leadership is a critical component to team success, it is rarely investigated in the context of emergency medical teams. This study sought to examine the relationship between directive leadership behaviors and team performance outcomes. It was hypothesized that directive leadership would be particularly effective for emergency medical teams. In addition, a contingency model was proposed. Specifically, it was hypothesized that the effectiveness of directive leadership is contingent upon …


Happiness At Work: Rules For Employee Satisfaction And Engagement, Femi Cadmus Sep 2014

Happiness At Work: Rules For Employee Satisfaction And Engagement, Femi Cadmus

Femi Cadmus

The concept of employee satisfaction and engagement is not new. Quite recently, however, there appears to be renewed interest in positive psychology, tracking what makes for happiness in general, and how this translates in the workplace. Cultivating and maintaining a climate and culture which breeds happy, motivated, and productive employees in a library setting requires hard work. Happiness in the workplace is not unattainable, but it requires a concerted plan of action and consistent effort by managers. Managers also need to take steps to make sure that their own personal and work needs are being taken care off to avert …


The Invisible Eye? Electronic Performance Monitoring And Employee Job Performance, Devasheesh P Bhave Sep 2014

The Invisible Eye? Electronic Performance Monitoring And Employee Job Performance, Devasheesh P Bhave

Research Collection Lee Kong Chian School Of Business

To enhance employee performance, many organizations are increasingly using electronic performance monitoring (EPM). The relationship between the frequency of EPM use and employee performance is examined in 2 field studies. In Study 1, which uses a unique longitudinal data set, results reveal that shorter time lags between 2 consecutive employee performance assessments are related to better task performance as indicated by call quality metrics. A second field study using matched supervisor–employee and EPM system data is conducted in 2 call centers to extend these results and to focus more directly on the supervisors’ use of EPM and its relationship with …