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University of Central Florida

Theses/Dissertations

2005

Decision Making

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The Role Of Domain Expertise And Judgment In Dealing With Unexpected Events, Janeen Kochan Jan 2005

The Role Of Domain Expertise And Judgment In Dealing With Unexpected Events, Janeen Kochan

Electronic Theses and Dissertations

Unexpected events, particularly those creating surprise, interrupt ongoing mental and behavioral processes, creating an increased potential for unwanted outcomes to the situation. Human reactions to unexpected events vary. One can hypothesize a number of reasons for this variation, including level of domain expertise, previous experience with similar events, emotional connotation, and the contextual surround of the event. Whereas interrupting ongoing activities and focusing attention temporarily on a surprising event may be a useful evolutionary response to a threatening situation, the same process may be maladaptive in today's highly dynamic world. The purpose of this study was to investigate how different …