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Articles 1 - 30 of 33
Full-Text Articles in Psychology
Small Unmanned Aircraft Systems: Operator Workload And Situation Awareness Utilizing First Person View Techniques, Ross Lucas Stephenson Jr
Small Unmanned Aircraft Systems: Operator Workload And Situation Awareness Utilizing First Person View Techniques, Ross Lucas Stephenson Jr
Doctoral Dissertations and Master's Theses
The small, unmanned aircraft systems (sUAS) sector within the aviation industry is experiencing unprecedented growth. However, the regulatory guidance for the safe integration of sUAS into the National Airspace System (NAS) has not kept pace with this technological growth within the market. Current regulatory limitations of line-of-sight operations may have an impact on the establishment of an equivalent level of safety for sUAS operations as maintained by manned aircraft. The focal point of the discussion of line-of-sight operations has been the ability of the sUAS pilot to see and avoid all obstacles and other aircraft in a safe and timely …
Effects Of Gamification On Knowledge Acquisition: Aviation Weather Online Training, Jacqueline Mcsorley
Effects Of Gamification On Knowledge Acquisition: Aviation Weather Online Training, Jacqueline Mcsorley
Doctoral Dissertations and Master's Theses
Due to the high popularity of gaming, researchers have begun to implement aspects of these games into real life (known as gamification). Motivation and engagement may be influenced by certain game mechanics and user types, which then could also impact learning. A gap still exists as to whether leaderboards and narratives impact motivation or engagement when implemented in a non-game context (i.e., an online training program). Studies indicate that aviation weather training for general aviation pilots is underdeveloped, particularly for NEXRAD. In considering the competitive/ goal-oriented nature of pilots, gamification elements such as Achievements and Stories could best motivate pilots-in-training …
Best Practices For Reducing Interface Errors In Electronic Medical Records, Paige Lawton, Janel M. Ingraham, Beth Blickensderfer
Best Practices For Reducing Interface Errors In Electronic Medical Records, Paige Lawton, Janel M. Ingraham, Beth Blickensderfer
Publications
As Electronic Medical Records (EMR) become increasingly prevalent, the application of human factors principles is essential to facilitate efficiency and usability of these systems and, in turn, to reduce adverse patient outcomes due to user errors relating to the EMR. This paper describes five “best practices” found in the literature which aim to prevent error in the use of Electronic Medical Records. These practices are: Watermarking, Information Control and Management, Hybrid Systems, Cross-Checking Methodology, and Interface Modification. The paper describes each practice and examines the research underlying each approach. Although some practices may be easier to apply than others, they …
Contributory Factors Of Fatigue Among Collegiate Aviation Pilots: An Ordinal Regression Analysis, Flavio A. C. Mendonca, Julius Keller, Daniel Kwasi Adjekum
Contributory Factors Of Fatigue Among Collegiate Aviation Pilots: An Ordinal Regression Analysis, Flavio A. C. Mendonca, Julius Keller, Daniel Kwasi Adjekum
Publications
Fatigue is a pervasive safety hazard in aviation affecting several aspects of a pilot's’ ability to safely perform their jobs. Several factors can contribute to fatigue, including inadequate sleep, stress, long work hours, excessive workload, and inadequate nutritional habits. In addition to flight training, some factors including academic, social, part-time work, and emerging time management skills are unique for Title 14 Code of Federal Regulations (CFR) Part 141 collegiate aviation pilots. By utilizing the Collegiate Aviation Fatigue Inventory (CAFI-II) at eight flight programs (n = 422), the current study examined factors such as fatigue training received, time spent working/studying and …
Telemedicine Security: Challenges And Solutions, Crystal Fausett, Joseph R. Keebler, Megan C. Christovich, Jarod M. Parker, John M. Baker
Telemedicine Security: Challenges And Solutions, Crystal Fausett, Joseph R. Keebler, Megan C. Christovich, Jarod M. Parker, John M. Baker
Publications
The proliferation of telemedicine spurred by the COVID-19 pandemic has come with a variety of human factors challenges. Such challenges include mitigating potential risks associated with the quick transition to virtual care. We identify challenges and solutions related to telemedicine security, and analyze our results using Schlarman’s People, Policy, Technology framework (2001). Our systematic literature review synthe-sizes gray literature (white papers, news articles, and blog posts) in addition to formal (published) litera-ture. This methodology closes the gap between academic research and professional practice and aids in providing timely, practical insights related to cybersecurity and safety in virtual care environments. As …
The Effects Of At-Home Remote Work Environments On Human Cognitive Performance And Work Task Performance Based On Current Societal Conditions, Angela Arias
Doctoral Dissertations and Master's Theses
Home-based remote work systems present a unique set of cognitive performance and work task performance challenges to employees without remote work experience. The COVID-19 pandemic forced companies into transforming their work system structures, and their employee roles, without the preparation or education of the dynamics that surround home-based remote work systems. This thesis benefits the Human Factors community by investigating the effects of at-home remote-based work environments on cognitive performance, and work task performance, of employees who currently work remotely from home. A multimethod approach was employed to carry out this research. A survey was administered to home-based remote employees, …
From Classroom To Industry: Human Factors In Aviation Maintenance Decision-Making, Bettina Mrusek, Stephanie Douglas
From Classroom To Industry: Human Factors In Aviation Maintenance Decision-Making, Bettina Mrusek, Stephanie Douglas
Publications
The presence of human factors in aviation remains a critical area of research given the safety implications of human error. Understanding what specific factors contribute to human error allows managers and operators to take steps to mitigate these hazards. Several methods have been tested in the cockpit and cabin crew environments, but less attention has been given to the aviation maintenance sector, despite the prevalence of accidents resulting from human error. With the introduction of AC-172A, the FAA validated the need for additional research and training on the role of human factors in aviation maintenance errors. However, a key component …
An Analysis Of Self-Reported Sleepiness And Fatigue Measures From Collegiate Aviation Pilots, Flavio A. C. Mendonca, Julius Keller, Thomas Laub, Sarah Wolfe
An Analysis Of Self-Reported Sleepiness And Fatigue Measures From Collegiate Aviation Pilots, Flavio A. C. Mendonca, Julius Keller, Thomas Laub, Sarah Wolfe
Publications
Fatigue can be deleterious to pilot performance. The National Transportation Safety Board has called on the aviation community to reduce fatigue related accidents. Currently, there are few studies and guidance specific to collegiate aviation pilots. The current study is part of a larger effort by the authors to gain a clearer understanding of fatigue within the collegiate aviation environment. Collegiate aviation pilots are a unique group with different schedules, lifestyles, and demands when compared to airline, military, and on-demand pilots. The purpose of this study was to examine self-reported fatigue and sleepiness measures. Research instruments included the Karolinska Sleepiness Scale …
Pilot Selection Research Gaps: What We Do And Don't Know About "The Right Stuff", Tomas C. Scott, Meredith Carroll Ph.D.
Pilot Selection Research Gaps: What We Do And Don't Know About "The Right Stuff", Tomas C. Scott, Meredith Carroll Ph.D.
National Training Aircraft Symposium (NTAS)
Ever since the commencement of high-powered flight, pilot selection has been a crucial process within military, general, and commercial aviation. Through effective pilot selection, individuals with the necessary aptitudes, or "the right stuff" to get through a training program and successfully perform the job, can be chosen. There is a range of different aptitudes that have been shown through research to correlate with effective pilot performance. However, there is currently not a comprehensive understanding of the aptitudes, including both cognitive abilities and psychological attributes, necessary not only for effective pilot performance but also for a successful career as an aviator. …
Human Factors & Going Green: Study Abroad On Sustainability And Transportation, Barbara Chaparro, Alex Chaparro, Christina Frederick
Human Factors & Going Green: Study Abroad On Sustainability And Transportation, Barbara Chaparro, Alex Chaparro, Christina Frederick
Sustainability Conference
The Northern European countries have been leaders in sustainability efforts, and support of alternative modes of transportation, focusing on implementation, design and strategies that make these efforts easier to adopt by the broader community. Human Factors (HF) is a discipline that studies human behavior and capabilities with the purpose of applying to the design of products, equipment and systems to maximize safety, effectiveness, and user satisfaction. Three senior faculty in the ERAU human factors department are sponsoring a summer study abroad merging sustainability and human factors. The focus of this study abroad program is on understanding Human Factors as it …
Impact Of Electronic Flight Bag On Pilot Workload, Saravanan Suppiah
Impact Of Electronic Flight Bag On Pilot Workload, Saravanan Suppiah
Student Works
The increase of automation in the aviation industry pose challenges to human performance. To attest this point, studies about aircraft accidents reveal that pilots’ response to automated systems are always not coherent. Research findings suggests that pilots’ interaction with automated systems in highly demanding tasks situations results in the increase in workload and if they are unable to resolve it in time, it will compromise flight safety. Therefore, in the interest to further explore the impact of automation on human factor constructs, the study aimed to investigate the impact of Electronic Flight Bag (EFB) on pilot workload. The study measured …
Beyond 2020 Nextgen Compliance: Human Factors And Cognitive Loading Issues For Commercial And General Aviation Pilots, Mark D. Miller, Sam Holley
Beyond 2020 Nextgen Compliance: Human Factors And Cognitive Loading Issues For Commercial And General Aviation Pilots, Mark D. Miller, Sam Holley
Publications
As previously identified by the authors, digitized flight decks have realigned SHELL model components and introduced cognitive overload concerns. Considering changes from implementing Next Generation air traffic management requirements in 2020, the authors assess digitized interfaces associated with cockpit displays of information integral to performance based navigation and similar operations. Focus is placed on Automatic Dependent Surveillance Broadcast, digitized communications, and expanded electronic flight bags. The ADSB (In) cockpit display will enable pilots to have flight visual awareness on aircraft, terrain, weather and hazards to flight through live satellite updates every second. Increased optical demands and cognitive loading are anticipated …
The Repairer Reporting System For Integrating Human Factors Into Sms In Aviation Maintenance, Mark D. Miller, Bettina Mrusek
The Repairer Reporting System For Integrating Human Factors Into Sms In Aviation Maintenance, Mark D. Miller, Bettina Mrusek
Publications
Acknowledging the FAA’s well-known PEAR model, and the influence of the dirty dozen in aviation maintenance, the authors examine a tracking and reporting system that fulfills FAA requirements for safety management systems in aviation maintenance organizations. Implications and suggestions for a robust safety management system which encompasses human factors and ORM, applicable to an aviation maintenance environment are presented, with the inclusion of specific risk hazards. The resulting safety reporting system proposed addresses both consistency and reliability challenges, unique to the aviation maintenance environment. Using the four pillars of safety as a foundation, the REPAIRER strategy procedures serves as the …
A Change In The Dark Room: The Effects Of Human Factors And Cognitive Loading Issues For Nextgen Tracon Air Traffic Controllers, Mark D. Miller, Sam Holley, Bettina Mrusek, Linda Weiland
A Change In The Dark Room: The Effects Of Human Factors And Cognitive Loading Issues For Nextgen Tracon Air Traffic Controllers, Mark D. Miller, Sam Holley, Bettina Mrusek, Linda Weiland
Publications
By 2020 all aircraft in United States airspace must use ADS-B (Automatic Dependent Surveillance-Broadcast) Out. This is a key component of the Next Generation (NextGen) Air Transportation System, which marks the first time all aircraft will be tracked continuously using satellites instead of ground-based radar. Standard Terminal Automation Replacement System (STARS) in the Terminal Radar Approach Control (TRACON) is a primary NextGen upgrade where digitized automation/information surrounds STARS controllers while controlling aircraft. Applying the SHELL model, the authors analyze human factors changes affecting TRACON controllers from pre-STARS technology through NextGen technologies on performance. Results of an informal survey of STARS …
Fatigue Identification And Management In Flight Training: An Investigation Of Collegiate Aviation Pilots, Flavio A. C. Mendonca Ph.D.
Fatigue Identification And Management In Flight Training: An Investigation Of Collegiate Aviation Pilots, Flavio A. C. Mendonca Ph.D.
Publications
Pilot fatigue is a significant hazard affecting flight operations;
- Generally the product of one or more factors: Disrupted or lack of sleep;
- Inadequate food and or fluid intake;
- Mental;
- and Physical fatigue.
Previous studies have focused on military and commercial flight operations;
- Little to nothing has been done to investigate fatigue identification & management by general aviation pilots!
Effectiveness Of Hazardous Attitudes Mitigation In Pilot Training, Matthew D. Furedy Ed.D.
Effectiveness Of Hazardous Attitudes Mitigation In Pilot Training, Matthew D. Furedy Ed.D.
National Training Aircraft Symposium (NTAS)
One of the minimum levels of flight training required to fly within the US includes obtaining the necessary skills to acquire a Private Pilot Certificate. Further training requirements are needed depending on whether one desires to operate under Visual Flight Rules (VFR) or Instrument Flight Rules (IFR). It has been stated by the FAA that Aeronautical Decision Making (ADM) training for pilots has been effective in reducing in-flight errors by up to 50 percent. Hazardous attitudes and their associated antidotes are currently discussed as part of the FAA’s ADM training for pilots. The purpose of this study is to add …
The Effects Of Cultural Factors On Safety In Aviation Focusing On Asian And Western Cultures, Ji Yeon Song
The Effects Of Cultural Factors On Safety In Aviation Focusing On Asian And Western Cultures, Ji Yeon Song
Student Works
Several aviation accidents from the past, such as the Asiana Flight 214 crash at San Francisco International Airport in 2015, have highlighted possible effects of Korean hierarchy culture on the safety of flight. Previous research conducted primarily with the use of surveys revealed that Asian pilots are less likely to report an unsafe condition out of fear that it will damage their relationships with coworkers and superiors. Western pilots see reporting as dealing with the problem and not a person, thus they feel more open to it. This study looked at student pilots’ ability to recognize and deny an unsafe …
Safety Analysis Of Automatic Dependent Surveillance – Broadcast (Ads-B) System, Rajee Olaganathan
Safety Analysis Of Automatic Dependent Surveillance – Broadcast (Ads-B) System, Rajee Olaganathan
Publications
ADS-B is one of the significant implementation systems of NextGen, to help pilots and air traffic controllers to create a safer, and more efficient National Airspace System (NAS). First, this research paper will briefly describe the ADS-B system, its design structure, ADS-B In and ADS-B Out systems, its efficiency both in pilot applications and in air traffic control applications, and then discuss about the system safety analysis. The preliminary hazard analysis and fault tree analysis will be done for the identified and selected hazards, and will be briefly discussed. The paper will conclude by providing recommendations to prevent/mitigate the hazards …
Human Factors Applied To Perioperative Process Improvement, Joseph R. Keebler, Elizabeth H. Lazzara, Elizabeth Blickensderfer, Thomas D. Looke
Human Factors Applied To Perioperative Process Improvement, Joseph R. Keebler, Elizabeth H. Lazzara, Elizabeth Blickensderfer, Thomas D. Looke
Publications
- Human factors/ergonomics (HF/E) is its own scientific discipline that can be applied to understanding performance in perioperative medicine.
- Humans are not perfect decision makers and are affected by a variety of factors that can greatly harm their ability to perform, including attention, bias, stress, and fatigue.
- HF/E has a unique perspective on human error, and HF/E can illustrate how moving away from blame can enhance safety.
- HF/E offers strategies for undertaking a systematic approach to assessment of work processes in perioperative medicine that can be used to increase safety and wellbeing of patients and providers.
Human Factors Contributing To Unstabilized Approaches And Landings In Commercial Aviation Incidents: An Analysis Of Asrs Reports, Garrin E. Ross
Human Factors Contributing To Unstabilized Approaches And Landings In Commercial Aviation Incidents: An Analysis Of Asrs Reports, Garrin E. Ross
Doctoral Dissertations and Master's Theses
The purpose of this study was to investigate the human factors reported as contributing to operational incidents of unstabilized approaches and landings in United States-based commercial aviation. While previous aviation safety studies have analyzed aviation incident data when investigating the human factor influences during commercial aviation operations and incidents, unstabilized approaches and landings have not been explicitly examined using similar methods. Informed by the findings and recommendations of the Flight Safety Foundation’s Approach and Landing Accident Reduction Task Force, this study examined and analyzed the Aviation Safety Reporting System (ASRS) incident report data from unstabilized approach and landing events. The …
Examining The Different Learning Strategies Between Extroverts And Introverts Among Flight Students At Embry-Riddle Aeronautical University, John R. Brooks
Examining The Different Learning Strategies Between Extroverts And Introverts Among Flight Students At Embry-Riddle Aeronautical University, John R. Brooks
Student Works
Extroverts and introverts have unique approaches to new materials that make learning more efficient. In aviation where quick learning and responses are required, students may struggle because preferred comprehension strategies are not utilized. The research question is whether introverts/extroverts learn better when given the option to approach materials using strategies that match their personality type. 16 participants are placed into one of two different groups (either extrovert/introvert). The Eysenck Personality Questionnaire – Revised (EPQ-R) determines personality trait. Participants are then subdivided into one of four random groups. All participants are given instructions on how to complete two different flight maneuvers …
Shell Revisited: Cognitive Loading And Effects Of Digitized Flight Deck Automation, Mark D. Miller, Sam Holley
Shell Revisited: Cognitive Loading And Effects Of Digitized Flight Deck Automation, Mark D. Miller, Sam Holley
Publications
Acknowledging the SHELL human factors model, authors examine interfaces among components and assess problems created when the model is aligned with modern digitized flight deck systems. Complacency and overreliance on automated systems are evaluated, and cognitive load and potential for degraded situational awareness are examined. Authors present a SHELL overlay demonstrating where particular digitized functions and operations present challenges to operators and markedly influence effective SHELL interactions in highly complex flight deck systems. Human factors contributing to the Asiana Flight 214 accident are examined and correlates identified with the SHELL analysis. Implications for advanced crew resource management are presented, and …
Commercial Aircraft Electronic Checklists: Benefits And Challenges (Literature Review), Paul L. Myers Iii
Commercial Aircraft Electronic Checklists: Benefits And Challenges (Literature Review), Paul L. Myers Iii
International Journal of Aviation, Aeronautics, and Aerospace
Procedural omissions and errors have been an inherent problem in aviation since 1935 when a B-17 crashed shortly after takeoff to the era of today’s advanced aircraft. Paper, then electronic, checklists were developed to address those omissions and errors. Electronic checklists attempt to further reduce paper checklist errors and results indicate some improvements have occurred. However, new error modes and unique challenges surfaced with electronic checklists that must be recognized and addressed.
Note: This is a non-peer refereed literature review paper.
Patient Safety In The Cardiac Operating Room: Human Factors And Teamwork: A Scientific Study From The American Heart Association, Joyce A. Wahr, Richard L. Prager, J. H. Abernathy Iii, Elizabeth A. Martinez, Eduardo Salas, Patricia C. Seifert, Robert C. Groom, Bruce D. Spiess, Bruce E. Searles, Thoralf M. Sundt Iii, Juan A. Sanchez, Scott A. Shappell, Michael H. Culig, Elizabeth H. Lazzara, David C. Fitzgerald, Vinod H. Thourani, Pirooz Eghtesady, John S. Ikonomidis, Michael R. England, Frank W. Selke, Nancy A. Nussmeier
Patient Safety In The Cardiac Operating Room: Human Factors And Teamwork: A Scientific Study From The American Heart Association, Joyce A. Wahr, Richard L. Prager, J. H. Abernathy Iii, Elizabeth A. Martinez, Eduardo Salas, Patricia C. Seifert, Robert C. Groom, Bruce D. Spiess, Bruce E. Searles, Thoralf M. Sundt Iii, Juan A. Sanchez, Scott A. Shappell, Michael H. Culig, Elizabeth H. Lazzara, David C. Fitzgerald, Vinod H. Thourani, Pirooz Eghtesady, John S. Ikonomidis, Michael R. England, Frank W. Selke, Nancy A. Nussmeier
Publications
The cardiac surgical operating room (OR) is a complex environment in which highly trained subspecialists interact with each other using sophisticated equipment to care for patients with severe cardiac disease and significant comorbidities. Thousands of patient lives have been saved or significantly improved with the advent of modern cardiac surgery. Indeed, both mortality and morbidity for coronary artery bypass surgery have decreased during the past decade. Nonetheless, the highly skilled and dedicated personnel in cardiac ORs are human and will make errors. Refined techniques, advanced technologies, and enhanced coordination of care have led to significant improvements in cardiac surgery outcomes.
Latent Print Examination And Human Factors: Improving The Practice Through A Systems Approach: The Report Of The Expert Working Group On Human Factors In Latent Print Analysis, David H. Kaye, Thomas Busey, Melissa R. Gische, Gerry Laporte, Scott A. Shappell, Et Al.
Latent Print Examination And Human Factors: Improving The Practice Through A Systems Approach: The Report Of The Expert Working Group On Human Factors In Latent Print Analysis, David H. Kaye, Thomas Busey, Melissa R. Gische, Gerry Laporte, Scott A. Shappell, Et Al.
Publications
Fingerprints have provided a valuable method of personal identification in forensic science and criminal investigations for more than 100 years. Fingerprints left at crime scenes generally are latent prints—unintentional reproductions of the arrangement of ridges on the skin made by the transfer of materials (such as amino acids, proteins, polypeptides, and salts) to a surface. Palms and the soles of feet also have friction ridge skin that can leave latent prints. The examination of a latent print consists of a series of steps involving a comparison of the latent print to a known (or exemplar) print. Courts have accepted latent …
Human Error And Commercial Aviation Accidents: A Comprehensive, Fine-Grained Analysis Using Hfacs, Scott Shappell, Cristy Detwiler, Kali Holcomb, Carla Hackworth, Albert Boquet, Douglas Wiegmann
Human Error And Commercial Aviation Accidents: A Comprehensive, Fine-Grained Analysis Using Hfacs, Scott Shappell, Cristy Detwiler, Kali Holcomb, Carla Hackworth, Albert Boquet, Douglas Wiegmann
Publications
The Human Factors Analysis and Classification System (HFACS) is a theoretically based tool for investigating and analyzing human error associated with accidents and incidents. Previous research has shown that HFACS can be reliably used to identify general trends in the human factors associated with military and general aviation accidents. The aim of this study was to extend previous examinations of aviation accidents to include specific aircrew, environmental, supervisory, and organizational factors associated with 14 CFR Part 121 (Air Carrier) and 14 CFR Part 135 (Commuter) accidents using HFACS. The majority of causal factors were attributed to the aircrew and the …
Beneath The Tip Of The Iceberg: A Human Factors Analysis Of General Aviation Accidents In Alaska Versus The Rest Of The United States, Cristy Detwiler, Carla Hackworth, Kali Holcomb, Albert Boquet, Elaine Pfleiderer, Douglas Wiegmann, Scott Shappell
Beneath The Tip Of The Iceberg: A Human Factors Analysis Of General Aviation Accidents In Alaska Versus The Rest Of The United States, Cristy Detwiler, Carla Hackworth, Kali Holcomb, Albert Boquet, Elaine Pfleiderer, Douglas Wiegmann, Scott Shappell
Publications
Historically, general aviation (GA) accidents have been overlooked and their impact under-appreciated when compared with those in the commercial or military sector. Recently however, the Federal Aviation Administration and other governmental and civilian organizations have focused their attention on one piece of this proverbial “iceberg,” that being GA accidents occurring in Alaska. This study examines more than 17,000 GA accidents using the Human Factors Analysis and Classification System. Comparisons of Alaska to the rest of the U.S. (RoUS) included traditional demographic and environmental variables, as well as the human errors committed by aircrews. Overall, categorical differences among unsafe acts (decision …
Survey Of Aviation Maintenance Technical Manuals, Phase 3 Report: Final Report And Recommendations, Alex Chaparro, Loren S. Groff
Survey Of Aviation Maintenance Technical Manuals, Phase 3 Report: Final Report And Recommendations, Alex Chaparro, Loren S. Groff
Publications
This report contains the results from the final phase of a three-phase research effort. Phase 1 of this research effort surveyed the procedures used by five aircraft manufacturers to develop maintenance documentation. Several potential human factors issues were identified in the processes used by these manufacturers to develop their maintenance manuals. The issues included the reactive rather than proactive use of user evaluations, the limited use of user input and procedure validation, no systematic attempts to track errors, and the lack of standards for measuring document quality. In Phase 2, a written survey was used to solicit information about user …
Survey Of Aviation Technical Manuals, Phase 2 Report: User Evaluation Of Maintenance Documents, Alex Chaparro, Loren S. Groff, Barbara S. Chaparro, Deborah Scarlett
Survey Of Aviation Technical Manuals, Phase 2 Report: User Evaluation Of Maintenance Documents, Alex Chaparro, Loren S. Groff, Barbara S. Chaparro, Deborah Scarlett
Publications
This report contains the results from Phase 2 of a 3-phase research effort. Phase 1 (Human Factors Survey of Aviation Technical Manuals Phase 1 Report: Manual Development Procedures) of this research effort surveyed the procedures used by five manufacturers to develop maintenance documentation. Several potential human factors issues were identified in the development processes employed by these manufacturers. They included the reactive rather than proactive use of user evaluations, the limited use of user input and procedure validation, no systematic attempts to track error, and the lack of standards for measuring document quality. In Phase 2, a written survey was …
Human Factors Survey Of Aviation Maintenance Technical Manuals, Alex Chaparro, Loren S. Groff
Human Factors Survey Of Aviation Maintenance Technical Manuals, Alex Chaparro, Loren S. Groff
Publications
The reported work is part of a 3 phased effort to identify human factors issues in the development of aviation technical manuals, and make recommendations for the improvement of those documents. Phase 1 of this research effort surveyed the procedures used by five manufacturers to develop maintenance documentation. Several human factors issues were identified in the development process employed by these manufacturers. They included the reactive rather than proactive use of user evaluations, the limited use of user input and procedure validation, no systematic attempts to track error, and the lack of standards for measuring document quality. Given the issues …