Psychology Commons^™

The Role Of Discrete Emotions In Job Satisfaction: A Meta-Analysis, Courtney E. Williams, Jane Shumski Thomas, Andrew A. Bennett, George C. Banks, Allison Toth, Alexandra M. Dunn, Andrew Mcbride, Janaki Gooti

Management Faculty Publications

[Summary] The relationship between emotions and job satisfaction is widely acknowledged via affective events theory (AET). Despite its widespread use, AET was not designed to address why specific emotions might differentially relate to job satisfaction. We utilize appraisal theory of emotion to refine AET and provide this nuanced theorizing. We meta‐analytically test our ideas with 235 samples across 99 883 individuals and 22 600 intra‐individual episodes. We test two approaches—specific emotion experiences (16 discrete emotions) versus general emotion experiences (positive or negative emotions)—and present empirical evidence of their similarities and differences with job satisfaction. Our findings suggest that specific emotions …

Employee Satisfaction And Perceptions Of Organizational Leadership Accountability, Caroline M. Clancy

All Graduate Theses, Dissertations, and Other Capstone Projects

Leadership can truly make or break an organization with regard to virtually every work-related outcome. So, what characterizes an effective leader? Research suggests that leaders who embody organizational values and are held to same standards as their subordinates are related to optimal organizational outcomes. These values and standards start with an organization’s accountability practices. We hypothesize that perceptions of accountability will demonstrate a positive relationship with job satisfaction (H1) and a negative relationship with turnover intentions (H2). Additionally, communication will moderate the relationship discussed in our first hypothesis (H3). Finally, communication will moderate the relationship discussed in our second hypothesis …

Examining The Relationship Between Ideological Misfit And Employee Attitudes And Behaviors, Danilo R. Le Sante

FIU Electronic Theses and Dissertations

Research in Organizational Psychology has just begun to unravel how political ideology manifests in the workplace (Bermiss & McDonald, 2018; Gupta & Wowak, 2017; Johnson & Roberto, 2018). Thanks to these recent contributions, new questions have emerged regarding the consequences associated with organizations taking polarizing political stances. For example, how do employees experience and express political ideology at work? Do employees attribute a political ideology to their industry and/or organization? What are the consequences of person-organization or person-industry ideological misfit? What can be done from an organization’s perspective to mitigate the negative outcomes associated with ideological misfit?

Using a mixed …

The Development And Validation Of Implicit Measures Of Job Satisfaction For Students, Xin Wei Ong

MSU Graduate Theses

Job satisfaction is one of the most researched topics in industrial-organizational psychology and explicit (self-report) measures are the most common assessment method. However, self-report measures are contaminated by inaccurate self-knowledge and impression management artifacts, which may weaken the predictive validity of the measures. The Implicit Association Test (IAT) might address these limitations because the procedure is based on reaction times in classification tasks. This research developed personalized implicit measures of job satisfaction using IATs and investigated their construct validity in a college sample. The construct validity of the measures was investigated with a multitrait-multimethod design. Results indicated problems with some …

Federal Employee Views Across Administrations: An Examination Of The 2010 Obama And 2018 Trump Leadership Capital And The Perceptions Of The Agency Employees, Dimple Sunayna Johnson

West Chester University Doctoral Projects

One of the many responsibilities of the president is the management of the expansive federal government. From agenda planning to reform implementation, a political leader can impact the federal employees’ job role. The federal government, however, does not administer alone, top-down mandates are managed by tiers of management, with the front-line supervisors acting as the liaison to federal employees. Understanding a president’s leadership capital alongside the federal employee perceptions of job satisfaction and supervisory support can provide opportunities to gain insight into establishing and maintaining a public sector landscape that is effective and efficient.

The study consisted of a quantitative …

Non-Religious Employee's Perceptions Of Microaggressions And Their Relationship With Job Satisfaction As Moderated By Calling, Jessica Schultz

Master's Theses

The purpose of this study was to investigate the relationships between microaggressions, person-organization fit (P-O fit), job satisfaction, and calling in non-religious individuals. Established research demonstrates that job satisfaction is predicted by P-O fit (Dawis, 2005). Research with minority groups has found that microaggressions are negatively related to P-O fit and job satisfaction (Lyons, Velez, Mehta, & Neil, 2014). However, research has yet to examine these interactions with a non-religious population. Previous investigations have found that calling is positively correlated with both P-O fit and job satisfaction (Duffy & Dik, 2013; Duffy, Allan, & Dik, 2011; Hirschi, 2012), suggesting the …

The Measurement Of Job Satisfaction Among Workplace Leaders: Scale Development And Validation Of The Leader Satisfaction Assessment, Erica A. Sutherland

Electronic Thesis and Dissertation Repository

As one of the most well-researched constructs in I/O psychology, the job attitudes literature is saturated with assessments of job satisfaction. However, none of these measures have explicitly examined the nature of job satisfaction among workplace leaders, a subset of employees who have the potential to influence organizations in substantive and meaningful ways. As such, the purpose of this dissertation was to examine the measurement of job satisfaction among leaders. A series of interviews and open-ended survey questionnaires were administered to a diverse group of leaders, employed across a variety of organizations and industries, to identify what facets contributed most …

The Myers-Briggs Personality System And Its Moderating Effects On The Relationship Between Job Characteristics And Job Satisfaction, Rebecca Marshall

Electronic Theses, Projects, and Dissertations

In this research, I examined how characteristics of the job, namely task significance and task identity, predicted job satisfaction and how those relationships were moderated by one’s Myers-Briggs type. It was hypothesized that the thinking/feeling dichotomy would moderate the relationship between task significance and job satisfaction and the sensing/intuition dichotomy would moderate the relationship between task identity and job satisfaction. In the study, I sought to understand how these moderated relationships would differ for people with good and poor psychological health. There were 945 people who participated which required them to answer questions about their job, personality, psychological health, life, …

Support From Below And Above: The Impact Of Perceived Subordinate Support, Leader-Member Exchange, And Perceived Supervisor Support On Supervisor Attitudes, Rachel Browder

Masters Theses and Doctoral Dissertations

Existing research indicates that perceived support is positively related to job performance and can influence perceptions of support by those with whom they interact. While there is a large body of research examining employees’ perceived support from their supervisors (i.e., perceived supervisor support: PSS) and the organization (i.e., perceived organizational support: POS), little research has examined the impact of supervisors’ perceptions of support from their subordinates. The present study evaluates the relationship between Perceived Subordinate Support (PSubS) and organizational commitment, job satisfaction, and turnover intentions, and the moderating impact of PSS and Leader-Member Exchange (LMX) on these relationships. Data were …

Religion, Spirituality, And The Workplace: A Meta-Analytic Study On Outcomes Of Job Satisfaction, Job Performance, And Organizational Citizenship Behaviors, Juan Balcazar

Theses & Dissertations

Research indicates behavioral and attitudinal manifestations of religion and spirituality exert cross-domain impact across cognitive, intrapersonal, biological, industrial-organizational, and behavioral domains (Calman, 2008; Ngunjiri & Miller, 2004). The present study conducted a meta-analysis of both religious and spirituality (RS) as predictors on outcomes of job satisfaction, job performance, and organizational citizenship behavior. The present study seeks to delineate and distinguish religious faiths from spirituality by comparing the pooled effect size of religion studies with spirituality studies. A random effects model was analyzed for two subgroups on each dependent variable. Next, a subgroup fixed effects (plural) model was utilized to detect …

A Qualitative Exploration Of Work Values And Job Satisfaction Among Sign Language Interpreters, Monique J. Champagne

Journal of Interpretation

The aim of this study was to explore the impact of work values on job satisfaction among sign language interpreters due to an increased risk of burnout. A phenomenological approach was utilized to understand the experiences of nine participants through semi-structured interviews. Results revealed six themes: (1) Autonomy, (2) Altruism, (3) Relationships, (4) Achievement, (5) Safety-Comfort, and (6) Status. Empowerment was found to be encompassed within the themes of Altruism and Relationships. Results of this study were consistent with the Theory of Work Adjustment and Demand-Control Theory and were largely consistent with previous work values research. These results point to …

The Effects Of Positive And Negative Humor At Work, Trevor Frey

All Graduate Theses, Dissertations, and Other Capstone Projects

The relationship between humor and work has been an extensively studied subject in psychology related to work. Past research has found a positive relationship between positive humor and work outcomes and a negative relationship between negative humor and work outcomes, though less research has been conducted in the realm of negative humor. This study aims to contribute towards research by replicating past studies when it comes to humor and job satisfaction – the relationship between positive supervisor humor was found to be positively related to job satisfaction for employees while negative supervisor humor was found to be negatively related to …

Employee Development And Turnover: A Moderated Mediation Model Of Employee Perceptions Of Development, Job Satisfaction, Supervisor Support, And Intent To Stay, Ryan Kasdorf

Electronic Theses and Dissertations

As employee turnover continues to be a major concern for organizations, there is increasing evidence that providing development opportunities can be an effective intervention to decrease voluntary turnover. I propose that an integrated theoretical framework of combining Organizational Support Theory (OST) and the Job Demands- Resources Theory (JD-R) is best suited to explain the relationship between employee development and turnover. Moreover, a moderated-mediation model is developed and tested, whereby the relationship between employee perceptions development (EPD) and intent to stay is mediated by job satisfaction, and this indirect relationship is moderated by perceived supervisor support. A large sample (N = …

Exploring The Influence Of Emotional Labour, Emotional Intelligence, Emotional Regulation, And Emotional Valence On Employee Job Satisfaction And Burnout, Kirsty Lee Wilson

Theses : Honours

This thesis investigated the measures of emotional labour surface acting and deep acting, emotional intelligence, emotional regulation and positive and negative affect as influences on employee wellbeing outcomes of job satisfaction and burnout. A questionnaire was administered to over 2,000 client-facing employees in the USA and Canada. Results from the data analysis found that employees subjected to high levels of emotional labour in client facing roles experienced higher levels of negative affect or outlook. Those scoring higher on the emotional labour surface acting subscale scored significantly higher for negative effect. Additionally, higher scores in deep acting emotional labour were also …

Attitude Strength And Situational Strength As Moderators Of The Job Satisfaction – Job Performance Relationship, Joseph William Dagosta

Browse all Theses and Dissertations

Workers who are satisfied with their jobs are better performers, but prior research has found a plethora of moderating variables between job satisfaction and job performance (Ostroff, 1992, Schleicher, Watt, & Greguras, 2004; Spector, 1997). Prior research has suggested that job attitude strength can strengthen the relationship between job satisfaction and job performance and that the relationships between personality variables and extra-role job performance are stronger in weak rather than strong workplace situations (Meyer et al., 2014; Shleicher et al., 2015). In the current study, I investigated the interaction between job satisfaction, job attitude strength, and situational strength on job …

Crowdsourcing Job Satisfaction Data: Examining The Construct Validity Of Glassdoor.Com Ratings, Richard N. Landers, Robert C. Brusso, Elena M. Auer

Personnel Assessment and Decisions

Researchers, practitioners, and job seekers now routinely use crowdsourced data about organizations for both decision-making and research purposes. Despite the popularity of such websites, empirical evidence regarding their validity is generally absent. In this study, we tackled this problem by combining two curated datasets: (a) the results of the 2017 Federal Employee Viewpoint Survey (FEVS), which contains facet-level job satisfaction ratings from 407,789 US federal employees, and which we aggregated to the agency level, and (b) current overall and facet ratings of job satisfaction of the federal agencies contained within FEVS from Glassdoor.com as scraped from the Glassdoor application programming …

Understanding Competing Climates: A Theoretical Framework For Examining Service And Ethical Climates, Cristopher T. Huynh

Doctoral Dissertations

The study of work climate has expanded our understanding of how context impacts individuals in the workplace. While most climate research has focused on single- or multi-faceted organizational climates and how they directly impact the individual employee, little has been done to understand the influence of multiple, competing work climates on employee behavior. The purpose of this study was to examine the multiple, competing climates perspective (Schneider et al., 2013) to better understand the influence of context on an employee’s work-related attitudes. This dissertation begins with a brief review of the climate literature and its existing challenges, highlighting the importance …

The Importance Of Fit: Fostering Job Satisfaction And Retention In Early Childhood Educators, Heather Carrasco

Electronic Theses, Projects, and Dissertations

The primary objective of this study is to foster career outcomes such as job satisfaction and turnover intentions in early childhood educators (ECEs). ECEs are defined as individuals teaching children from the age range of birth to 5 years old and work in child care programs. The focus on ECEs population was due to the fact they work in demanding environments with little wage incentives, and as a result, they experience high levels of job dissatisfaction, which in turn leads to turnover. Research has demonstrated that most ECEs are intrinsically motivated, but previous research has not quantitatively tested this construct …

Student Job Satisfaction And Leader-Member Exchange: Relationships With Employers, Carson C. Lopez, Whitney Whitaker

Academic Leadership Journal in Student Research

Over 70% of undergraduate students hold part-time jobs while in college. Certain aspects are positively and/or negatively impacted by employment in college, such as a student’s academic performance, relationships, and self-worth. As such, research examining factors that might positively influence work-related outcomes (and subsequent collegiate experiences) for student workers is warranted. The current work utilized the Leader-Member Exchange as a theoretical framework to examine how work-related factors (i.e., leadership qualities and the supervisor-employee relationship) impact job satisfaction among student workers. Seventy-eight undergraduate students completed the study. Leadership qualities and supervisor-employee relationship positively correlated with job satisfaction; however, further analysis revealed …

The Complex Effects Of Equity Sensitivity On Job Commitment And Satisfaction: A Pilot Study, West Phifer

Masters Theses and Doctoral Dissertations

According to equity theory (Adams, 1963, 1965), employees determine whether they are being treated fairly by comparing what they give to and receive from their organization to that of other employees. However, individual perceptions of equity differ in the workplace, a phenomenon Huseman, Hatfield and Miles, (1987) labeled equity sensitivity, which ranges from benevolents, those who accept low levels of equity, to entitleds, who desire more favorable outcomes for themselves. Davison and Bing (2008) split the Huseman et al. continuum into its two components, benevolence and entitlement, and those are the focus of the present study. These dimensions were tested …

Disentangling Passion And Engagement: An Examination Of How And When Passionate Employees Become Engaged Ones, Violet T. Ho, Marina N. Astakhova

Management Faculty Publications

While anecdotal industry evidence indicates that passionate workers are engaged workers, research has yet to understand how and when job passion and engagement are related. To answer the how question, we draw from person-environment fit theory to test, and find support for, the mediating roles of perceived demands-abilities (D-A) fit and person-organization (P-O) fit in the relationships between passion and job engagement, and between passion and organizational engagement, respectively. Also, because the obsessive form of passion is contingency-driven, we answer the when question by adopting a target-similarity approach to test the contingent role of multi-foci trust in the obsessive passion-to-engagement …

The Role Of Organizational Buy-In In Employee Retention, Serena Hsia

Industrial-Organizational Psychology Dissertations

This study examined the role of organizational buy-in, the acceptance and willingness to actively support and participate in the organizations plans, in the relationship between job satisfaction and intent to stay. Furthermore, this study proposed that job position would moderate the influence of organizational buy-in, as those in higher positions may be more invested in the organiation’s strategy. Two models were tested – a moderated moderation model, and a double moderated model. Support was found for the double moderated model. Organizational buy-in acted as a buffer between job satisfaction and intent to stay, such that those who have low job …

Personalizing An Implicit Measure Of Job Satisfaction, Brittany Boyd

Dissertations, Theses, and Capstone Projects

Implicit attitude measures have become increasingly popular over the last two decades due to their ability to circumvent a number of the limitations of explicit measures and predictive validity evidence for certain behaviors that is superior to explicit measures. However, a number of improvements have been suggested, including personalizing the implicit measure to better capture the participant’s attitude, not their general evaluation of constructs involved. This paper examined implicit job satisfaction with a modified version of a pre-established measure (IAT; Boyd, 2010), proposed a new personalized measure (P-IAT), and examined the relationships of these measures with organizationally-relevant attitudes and behaviors, …

An Interrogation Of Turnover Antecedents At An Automobile Manufacturer In Northwest Ohio, Emily Boyle

Honors Projects

The manufacturing industry is one of the largest industries in Northwest Ohio. With the growing influence of Lean/Six Sigma manufacturing systems, the industry is becoming much more automated and team-oriented. The manufacturing facility in question is a Tier 1 and 2 automotive manufacturer that is a part of one of the largest global companies in this sector and uses many Lean and Six Sigma processes across three shifts. In recent years, this company has seen a trend of high turnover and it is a constant point of contention for both supervisors and Human Resources. The current study aimed to determine …

Exploring Job Satisfaction And Preceptorship Capacity Among Applied Epidemiologists, Jessica C. Arrazola

Electronic Theses and Dissertations

Job satisfaction is important to consider when developing strategies for recruitment and retention. The Public Health Workforce Interests and Needs Survey (PH WINS) conducted in 2014 was the first nationally representative assessment of the state public health workforce. Prior to this assessment, the job satisfaction of state agency public health workers and preceptor capacity had not been measured. This study fills the current research gaps by studying the job satisfaction among the applied epidemiology workforce, identifying factors influencing job satisfaction, and the describing the preceptorship capacity among epidemiologists. This research is based on the 2014 PH WINS data. The analysis …

Filling The Holes: Work Schedulers As Job Crafters Of Employment Practice In Long-Term Health Care, Ellen Ernst Kossek, Matthew M. Piszczek, Kristie L. Mcalpine, Leslie B. Hammer, Lisa Burke

Psychology Faculty Publications and Presentations

Although work schedulers serve an organizational role influencing decisions about balancing conflicting stakeholder interests over schedules and staffing, scheduling has primarily been described as an objective activity or individual job characteristic. The authors use the lens of job crafting to examine how schedulers in 26 health care facilities enact their roles as they “fill holes” to schedule workers. Qualitative analysis of interview data suggests that schedulers expand their formal scope and influence to meet their interpretations of how to manage stakeholders (employers, workers, and patients). The authors analyze variations in the extent of job crafting (cognitive, physical, relational) to broaden …

The Impact Of Family Economic Structure On Dual-Earners’ Career And Family Satisfaction, Ronit Waismel-Manor, Asaf Levanon, Pamela S. Tolbert

Pamela S Tolbert

The present study builds on the explanatory power of the “doing gender” perspective to understand the effects of family economic structure on the family and career satisfaction of husbands and wives. Using data from a two-panel, couple-level survey of full-time employed middle-class families in the Northeastern United States, we find that when wives’ earnings increase relative to their husbands’, their career satisfaction significantly increases whereas their husbands’ is significantly depressed. In contrast, family economic structure has little effect on women’ and men’s level of family satisfaction, although we find a significant reduction in family satisfaction among couples who have recently …

An Evaluation Of The Determinants Of Job Satisfaction In Canadian Family Physicians, Jana L. Malhotra

Electronic Thesis and Dissertation Repository

Physicians as a group appear to be satisfied with their work. However, there are some gaps in our current understanding of the determinants that impact the job satisfaction of Canadian family physicians. This thesis examined determinants of family physician job satisfaction using in-depth interviews with family physicians to achieve a broad perspective on their job satisfaction. This was complemented by a multivariate analysis that examined the professional and work-life balance satisfaction of physicians across this country. The findings from this research confirm the significance of a number of factors to the professional and work-life balance satisfaction of family physicians. Novel …

911,What's My Emergency? Emotional Labor, Work-Related Rumination, And Strain Outcomes In Emergency Medical Dispatchers, Jessica Lee Deselms

All Graduate Theses, Dissertations, and Other Capstone Projects

The work of Emergency Medical Dispatchers (EMDs) is filled with a variety of stressors, and one of those being emotional labor. Despite research on emotional labor, few studies have quantitatively examined this construct within EMDs. Compared to the plethora of emotional labor literature that focuses on the display of positive emotions, EMDs are required to suppress or neutralize any negative reactions they may experience. Hence, this study was concerned with the further examination of emotional labor, physical health outcomes, burnout, and job satisfaction in a unique population. Additionally, the construct of work-related rumination is in its infancy. It can be …

The Power Of Perks: Equity Theory And Job Satisfaction In Silicon Valley, Kristi Sun

Scripps Senior Theses

Silicon Valley is known for its amazing workspace and perks. Due to Equity Theory and Two-factor Theory, employees should be content and stay longer. However, studies have found that there's a higher rate of job-hopping, which seems like a contradiction (Fallick et al, 2006). Participants were 135 engineers, ages 18 to 35 years old, who completed an online survey looking at job satisfaction, job expectations, perk usage, employee perception of perks, personal equity sensitivity, and comparison others. Recruitment was done through personal connections in the Bay Area and various social media sites that are targeted towards engineers. Results did not …