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Minor Incidents With Major Impacts: The Effects Of Bottom-Up Incivility On Supervisor Targets, Abby Meador
Minor Incidents With Major Impacts: The Effects Of Bottom-Up Incivility On Supervisor Targets, Abby Meador
Masters Theses & Specialist Projects
Incivility within organizations is a rampant problem with dire consequences,including adverse effects on both job satisfaction and psychological states. This study was conducted to address the gap in the current literature that looks at incivility within organizations. To date, no studies have assessed the impact of bottom-up incivility (i.e., incivility that is directed from subordinates to supervisors) on supervisor targets. Thus, this study investigated the impact of bottom-up forms of incivility of supervisors’ mental and physical states, as well as their levels of job satisfaction. However, due to small sample sizes, the current research was expanded to address the effects …