Library and Information Science Commons^™

The Impact Of Social Media On Charitable Giving For Nonprofit Organization, Namchul Shin

Journal of International Technology and Information Management

Research has extensively studied nonprofit organizations’ use of social media for communications and interactions with supporters. However, there has been limited research examining the impact of social media on charitable giving. This research attempts to address the gap by empirically examining the relationship between the use of social media and charitable giving for nonprofit organizations. We employ a data set of the Nonprofit Times’ top 100 nonprofits ranked by total revenue for the empirical analysis. As measures for social media traction, i.e., how extensively nonprofits draw supporters on their social media sites, we use Facebook Likes, Twitter Followers, and Instagram …

Bounded Confidence: How Ai Could Exacerbate Social Media’S Homophily Problem, Dylan Weber, Scott Atran, Rich Davis

New England Journal of Public Policy

The advent of the Internet was heralded as a revolutionary development in the democratization of information. It has emerged, however, that online discourse on social media tends to narrow the information landscape of its users. This dynamic is driven by the propensity of the network structure of social media to tend toward homophily; users strongly prefer to interact with content and other users that are similar to them. We review the considerable evidence for the ubiquity of homophily in social media, discuss some possible mechanisms for this phenomenon, and present some observed and hypothesized effects. We also discuss how the …

Documenting Doha: Community Archiving And Collective Memory In Qatar, Sumayya Ahmed

Journal of Contemporary Archival Studies

Heritage experts working in Qatar contend that international museum standards do not allow them to engage with local understandings of history and heritage, thereby acknowledging the disconnect between museums and Qatari collective memory. This article posits that due to the relative absence of relatable representations in international-facing museums, Qataris, building upon a local tradition of private folk museums, are collecting and sharing their heritage materials via social media in forms known in the field of archival studies as “community archiving.” In reviewing examples of Qatari online community archives, it notes correspondences to the characteristics of community archives that have been …

Public Libraries In Norway And The Covid-19 Pandemic, Roswitha Skare

Proceedings from the Document Academy

Public libraries have played a central role in natural disasters such as the tornado in the Gulf of Mexico in 2004/2005 and the tsunami in the Tohoku region of Japan in 2011, but also in the financial crisis from 2008. While public libraries in these crises took on a very active role in providing shelter and infrastructure for their citizens, health crises seem to tell a different story. The Covid-19 pandemic that hit Europe and Norway in March 2020 caused a lock-down of public libraries’ buildings for several weeks, as was the case in almost every other European country. This …

Communication During A Crisis: Keeping Our Patrons Informed During The Covid-19 Pandemic, John P. Delooper, Michelle Ehrenpreis

Urban Library Journal

This article discusses the Leonard Lief Library’s communications strategy to keep its patrons informed during the COVID-19 crisis. The Leonard Lief Library at Lehman College (CUNY) made use of its website, social media, and research guides to effectively convey timely information about service changes, library resources, and to improve outreach activities to our patron community while the library’s physical building was closed to its students, faculty, and staff.

Analyzing Social Media Implementation In Hospitals In The U.S. Midwest Region, Dalsang Chung, C. Christopher Lee, David Hwang

Journal of International Technology and Information Management

The purpose of this research is to explore to what scale hospitals are adopting social media and implementing it in accordance with hospital characteristics. We reviewed hospitals’ social media activities on social networking sites such Facebook, Twitter, Instagram, and YouTube. We studied the 912 hospitals in the Midwest region reported in the 2015 American Hospital Association Annual Survey dataset. We reviewed each hospital’s social-networking page to understand the scale of social media adoption relative to the hospital’s characteristics such as bed count, state, ownership type (control), and specialty (service). We also considered whether the hospital is in a network and …

The Evolving Information Needs And Behaviors Of Undergraduates, Brianna Limas

School of Information Student Research Journal

Undergraduates comprise a highly complex information community, composed of many identities and with a range of interests and skills. Emerging technologies continue to play a critical role in undergraduates’ information behaviors. While prior literature has focused on the academic information needs of students, emerging technologies have brought to light the considerable role of their everyday life information behaviors. This paper seeks to explore the information needs and behaviors of undergraduates, in particular the current and incoming graduating classes. With increased focus on meeting everyday life information needs and continued appreciation and understanding of the versatility of emerging technologies in the …

“What Is Truly Scandinavian?”—A Sas Commercial And The Document Complex Surrounding It, Roswitha Skare

Proceedings from the Document Academy

Scandinavian airlines (SAS) published a video (2:43 minutes long) under the title “What is truly Scandinavian?” on February 11, 2020, on the company’s social media sites. The ad was removed later that day, and a new and shorter version was published the day after. This paper takes a closer look on the video and the reactions on it. By focusing on the official Facebook-page of Scandinavian airlines and a range of documents that were published by SAS and others, the document complex surrounding the film is discussed in terms of connectivity and transformation.

Labor Gone Digital (Digifacket)! Experiences From Creating A Web Archive For Swedish Trade Unions, Jenny Jansson, Katrin Uba, Jaanus Karo

Journal of Contemporary Archival Studies

The Internet has become an increasingly important forum for societal activism, as event mobilization, member organization, and some actions have moved online. These new types of activities, often facilitated by diverse social media platforms such as Facebook, Twitter, and Instagram, form an increasingly important part of contemporary social movements’ and organizations’ communication, work, and expression. This rapid digitalization and the increase of online activities have created a dilemma for social movement archives and researchers: Born-digital material is necessary to understand our contemporary movements, yet the materials generated and available on the Internet are rarely systematically archived. To help find solutions …

Student Research Journal, Volume 10, Issue 1, Student Reseach Journal

School of Information Student Research Journal

No abstract provided.

Say You Want A Renovation: Using Instagram To Document A Library Renovation At Lehman College, John Delooper, Michelle Ehrenpreis

Urban Library Journal

This paper discusses how the Leonard Lief Library at Lehman College is documenting its renovation via the social media platform Instagram. It discusses the origin of project, why we chose Instagram and how we chose to highlight that social media platform on our Library’s web page. We explain what choices we have made and what strategies we chose to effectively document the renovation. We also discuss the challenges we have encountered, and how we overcame those challenges to reach student audiences in new and engaging ways.

Twitter Use By Academic Libraries In New York State, Sheena Philogene

Urban Library Journal

Twitter can be a productive tool for academic libraries to use when sharing information, marketing services, and building relationships with students, yet it is difficult to know whether academic libraries are utilizing this platform by creating an independent library account. Furthermore, if academic libraries do have accounts, it is valuable to understand what academic libraries use Twitter for, and what kinds of media they share. The purpose of this study then is to investigate whether academic libraries in New York State (NYS) use Twitter, and if they do, how and why. Based on a sample of 226 academic libraries of …

Recognizing Co-Creators In Four Configurations: Critical Questions For Web Archiving, Amy Wickner

Journal of Contemporary Archival Studies

Four categories of co-creator shape web archivists' practice and influence the development of web archives: social forces, users and uses, subjects of web archives, and technical agents. This paper illustrates how these categories of co-creator overlap and interact in four specific web archiving contexts. It recommends that web archivists acknowledge this complex array of contributors as a way to imagine web archives differently. A critical approach to web archiving recognizes relationships and blended roles among stakeholders; seeks opportunities for non-extractive archival activity; and acknowledges the value of creative reuse as an important aspect of preservation.

The Public Library And Social Media: A Case Study From Tromsø, Norway, Roswitha Skare

Proceedings from the Document Academy

Historically, archives, libraries and museums (ALM) have been perceived as institutions providing infrastructure for an open and enlightened public discourse. The Norwegian Public Libraries Act focuses on public libraries being providers of knowledge and cultural expressions, agents of popular enlightenment, local meeting places and arenas of debate and participation in the public sphere. But public libraries are also supposed to keep up with the technological development and to offer digital services to the inhabitants of their municipality. This paper presents the first findings of an ongoing research project investigating the relationship between physical meetings at the Tromsø public library and …

Getting To Tier 1 By Revitalizing A Special Collections Program With Cultural Competence, Mark L. Shelstad

Journal of Contemporary Archival Studies

Seeking to revitalize a special collections program at a Tier 1 aspirant university, the author introduced a variety of contemporary and innovative management strategies along with new outreach opportunities to demonstrate its value toward fulfilling the university's strategic plan. The revitalization efforts included creating a manuscript and rare book collection development policies that incorporated web harvesting, making connections with the community, and finding new audiences using social media. The dramatic increase in collection use and collaboration demonstrated the value of special collections to the community and the university.

Reflections On Digitization, Outreach, And The Value Of Ephemera In Special Collections: A Case Study, Gregory K. Seppi

Journal of Western Archives

This case study describes the process L. Tom Perry Special Collections used to create and promote a digital collection of ephemera on Internet Archive. It follows the process from selection to uploading, discusses how decisions related to digitization were made, and how the collection was promoted following digitization. This paper establishes the value of digitizing ephemera related to topics known to be of interest to patrons and demonstrates one approach to special collections outreach. Data gathered during the creation of this case study demonstrates that even small efforts to promote digital collections can significantly improve usage of niche ephemera collections …

Likes, Shares And Follows: Launching A Facebook Page For Your Academic Library, Annie Jansen

JLAMS

This review provides (1) a discussion of best practices, including the content and frequency of posts, and (2) tips on how to get started on a library oriented page. Facebook is a powerful social media platform that, when used correctly, can have beneficial effects for academic library outreach and marketing. However, it is not a catch-all for engagement with students, staff, faculty, and the public. Engagement through Facebook needs to be carefully thought out and well-planned in order to meet the needs of library outreach and work toward the university and library strategic plan.

Taking Care Of Business: Why Libraries Should Incorporate Listening Into Their Social Media Goals, Maria Atilano

JLAMS

The purpose of this article is to summarize the importance of practicing social listening and online engagement on behalf of one’s library. While the literature shows that libraries, both public and academic, often strategize their social media goals to include listening, a concerted effort should be made by all libraries with an online presence to take an active role in engagement. By including social listening in one’s social media plan, goals and objectives, a library can anticipate a higher rate of engagement and meaningful interactions with their patrons.

Social Media Collaboration: A Case Study From The University Of Illinois Urbana-Champaign, Sarah Christensen, Jaena Manson, Leah Dudak

JLAMS

Large academic libraries with a decentralized structure can lead to individual library units creating and maintaining their own social media accounts with little standardization or cohesiveness across the library system. As a result, social media account owners often duplicate efforts, overwhelming patrons with communication channels, and lacking a consistent message. At the University of Illinois Urbana-Champaign (U of I), for example, the library system comprises nearly thirty separate library units, and maintains nearly eighty social media accounts. These accounts are spread across platforms such as Twitter, Facebook, Instagram, Pinterest, Tumblr, YouTube, and Flickr, as well as a plethora of blogs. …

Altmetrics And Archives, Elizabeth Joan Kelly

Journal of Contemporary Archival Studies

Altmetrics are an alternative to traditional measurement of the impact of published resources. While altmetrics are primarily used by researchers and institutions to measure the impact of scholarly publications online, they can also be used by archives to measure the impact of their diverse online holdings, including digitized and born-digital collections, digital exhibits, repository websites, and online finding aids. Furthermore, altmetrics may fill a need for user engagement assessments for cultural heritage organizations. This article introduces the concept of altmetrics for archives and discusses barriers to adoption, best practices for collection, and potential further areas of study.

Communication Through Social Technologies: A Study Of Israeli Women, Jeretta Horn Nord 405-747-0320, Dafni Biran Achituv, Joanna Paliszkiewicz

Journal of International Technology and Information Management

Social technologies have changed the way we communicate allowing users to interact, share knowledge, reach out to friends and family, keep up with the news, and even promote and support a business. A study of Israeli women was conducted to determine how social technologies platforms — Facebook, Twitter, LinkedIn, YouTube, and Google+ — are used and the benefits realized. Women worldwide face challenges including economic, educational, health, and political. Israel women, like women in every other country in the world, are challenged with gender inequity. Do women who use social technologies believe that these platforms provide empowerment leading to greater …

How We Got Here: Connectivity, Creativity, Confluence And Internet Culture, Tziporah Stern, Linda Wieser Friedman, Hershey H. Friedman

Journal of International Technology and Information Management

There are more innovations today than at any time in human history. The companies that value creativity and diversity of ideas in their hires are the ones most likely to thrive. Indeed, the key asset of a corporation is the abilities, innovativeness, and creativity of its employees. The authors construct a timeline of critical events leading up to today’s highly networked and interconnected world with its ubiquitous social media technologies. The current state has been influenced by advances in media, technology, military defense, and commerce. One trend that stands out in this timeline is the increasing rate of change. It …

Utilizing Student Workers At The Digital Library Of Georgia, Mandy L. Mastrovita, Donnie Summerlin

Georgia Library Quarterly

Libraries and archives have become increasingly reliant on student employees to perform duties essential to the daily work of making cultural heritage materials accessible to patrons. This article details how students are recruited, trained, managed, and mentored from the perspective of supervisors at the Digital Library of Georgia. Topics discussed include hiring procedures, training techniques, work assigned to undergraduate and graduate students, the handling of archival materials, digital imaging, metadata, and social media. The article will also examine methods for creating a rewarding and educational work environment for students that promotes the library profession.

Review Of Start A Revolution: Stop Acting Like A Library, Philip Shackelford

Journal of Contemporary Archival Studies

Start a Revolution: Stop Acting Like a Library is a convenient and thought-provoking manual for libraries and other cultural institutions interested in enhancing their community presence and marketing efforts. Technology Director Ben Bizzle offers insights gained from experience, marketing results, and other individuals who contribute appendices on related topics.

From Transaction To Interaction: Socio-Materiality, Reliability And Transparency In An Age Of "Unbound Documents", Christopher W. Colwell

Proceedings from the Document Academy

Social media applications, such as Facebook, have been described as “documents without borders”. (Skare & Lund, 2014). In an Australian Government context these documents (which may also be records) exist outside the boundaries of the organisation to which they relate, and which created them. Unlike other documents in an organisational setting, they are “unbound” from the usual organisational processes of creation, management and control but still subject to relevant legislative and recordkeeping obligations (Hesling, 2014).

This paper explores initial themes from the first case study of a larger doctoral study into the perceptions of records in Australian Government agencies. Among …

Library News

The Southeastern Librarian

Recent developments from SELA member institutions.

Review Of “Using Social Media To Promote International Collaboration”, Alison Hicks

Collaborative Librarianship

No abstract provided.

Review Of Doing Social Media So It Matters: A Librarian’S Guide, Joel Shields

Collaborative Librarianship

No abstract provided.

Review Of Educating Educators With Social Media, Margie Ruppel

Collaborative Librarianship

No abstract provided.