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Articles 1 - 10 of 10
Full-Text Articles in Library and Information Science
Government, Citizen, And Social Media : Understanding Police-Citizen Interaction On Weibo In China, Yumeng Luo
Government, Citizen, And Social Media : Understanding Police-Citizen Interaction On Weibo In China, Yumeng Luo
Legacy Theses & Dissertations (2009 - 2024)
This dissertation systematically examined the Beijing Police Department (BPD) daily use of social media and citizens’ comments it received. Previous studies in the field of e-government and political communication in the Chinese context focused only on the measurement of quantitative indicators of government use of social media or a single event. This dissertation incorporates theoretical frameworks of e-government, public relations, and the public sphere to provide a detailed picture of citizen and government interaction in the Chinese context. Using the BPD as my case study, I not only explored government’s daily activities and engagement strategies but also examined the nuances …
Patrons And The Pandemic: How We Are Serving, Connecting, And Communicating With Library Patrons During The Covid-19 Pandemic, Lauren Puzier
Patrons And The Pandemic: How We Are Serving, Connecting, And Communicating With Library Patrons During The Covid-19 Pandemic, Lauren Puzier
University Libraries Faculty Scholarship
The COVID-19 pandemic has forced many libraries in the United States to focus on providing remote services and reimagine in-person services. At the same time, many library users are not or cannot visit physical buildings and may not be easy to reach. Libraries are communicating new service methods, protocols for health and safety, new and changing hours, policies, and more. This article discusses how libraries are communicating with patrons during the COVID-19 pandemic.
Social Media And Libraries, Lauren Puzier
Social Media And Libraries, Lauren Puzier
University Libraries Faculty Scholarship
This article discusses how libraries are using social media platforms (Twitter, Instagram, Facebook, YouTube, etc.) as well as content creation, user engagement levels, and tips and tricks.
The Dynamics Of E-Petitioning Behavior In We The People : An Exploration Of Online Mobilized Collective Action, Catherine Dumas
The Dynamics Of E-Petitioning Behavior In We The People : An Exploration Of Online Mobilized Collective Action, Catherine Dumas
Legacy Theses & Dissertations (2009 - 2024)
The purpose of this research is to gain a better understanding of the impact of e-petitioning as a collective mobilized action taken to express policy preferences and the way that signing behavior takes place. Previous studies have analyzed e-petition signature data to track and understand the relationship between signing activity, time, and success of a petition (Hale et al., 2013; Yasseri et al., 2014). By using data mining techniques, namely market basket analysis and social network analysis, this research will explore three case studies that consist of three sets of similar petitions that were initiated on the US e-petitioning platform, …
Conectándonos Con La Comunidad Local En Entornos Digitales Y Presenciales, Jesús Alonso-Regalado
Conectándonos Con La Comunidad Local En Entornos Digitales Y Presenciales, Jesús Alonso-Regalado
University Libraries Faculty Scholarship
Presentation focusing on library experiences about connecting with our local communities in both digital and physical environments.
Likes, Shares And Follows: Launching A Facebook Page For Your Academic Library, Annie Jansen
Likes, Shares And Follows: Launching A Facebook Page For Your Academic Library, Annie Jansen
JLAMS
This review provides (1) a discussion of best practices, including the content and frequency of posts, and (2) tips on how to get started on a library oriented page. Facebook is a powerful social media platform that, when used correctly, can have beneficial effects for academic library outreach and marketing. However, it is not a catch-all for engagement with students, staff, faculty, and the public. Engagement through Facebook needs to be carefully thought out and well-planned in order to meet the needs of library outreach and work toward the university and library strategic plan.
Taking Care Of Business: Why Libraries Should Incorporate Listening Into Their Social Media Goals, Maria Atilano
Taking Care Of Business: Why Libraries Should Incorporate Listening Into Their Social Media Goals, Maria Atilano
JLAMS
The purpose of this article is to summarize the importance of practicing social listening and online engagement on behalf of one’s library. While the literature shows that libraries, both public and academic, often strategize their social media goals to include listening, a concerted effort should be made by all libraries with an online presence to take an active role in engagement. By including social listening in one’s social media plan, goals and objectives, a library can anticipate a higher rate of engagement and meaningful interactions with their patrons.
Social Media Collaboration: A Case Study From The University Of Illinois Urbana-Champaign, Sarah Christensen, Jaena Manson, Leah Dudak
Social Media Collaboration: A Case Study From The University Of Illinois Urbana-Champaign, Sarah Christensen, Jaena Manson, Leah Dudak
JLAMS
Large academic libraries with a decentralized structure can lead to individual library units creating and maintaining their own social media accounts with little standardization or cohesiveness across the library system. As a result, social media account owners often duplicate efforts, overwhelming patrons with communication channels, and lacking a consistent message. At the University of Illinois Urbana-Champaign (U of I), for example, the library system comprises nearly thirty separate library units, and maintains nearly eighty social media accounts. These accounts are spread across platforms such as Twitter, Facebook, Instagram, Pinterest, Tumblr, YouTube, and Flickr, as well as a plethora of blogs. …
Music Social Tagging As A Validation Tool For The Frbr Conceptual Model, Kabel Nathan Stanwicks
Music Social Tagging As A Validation Tool For The Frbr Conceptual Model, Kabel Nathan Stanwicks
Legacy Theses & Dissertations (2009 - 2024)
The International Federation of Library Associations developed its Functional Requirements for Bibliographic Records (FRBR) without performing user testing to ensure that the model would meet the needs of professionals and users. Analyzing user-generated social tags in relation to FRBR entities and attributes will help determine if the layperson describes objects in a manner that conforms to the FRBR conceptual model. Number one songs from the weekly Billboard Hot 100 charts from 1958 through 2013 were randomly sampled, tags associated with the sampled songs were pulled from the last.fm Web site, and tags were analyzed to determine their relation to FRBR …
Pins, Smores And Doodles: 15 Creative Ways To Use 5 Social Sharing Tools, Lauren Puzier, Abby Stambach
Pins, Smores And Doodles: 15 Creative Ways To Use 5 Social Sharing Tools, Lauren Puzier, Abby Stambach
University Libraries Faculty Scholarship
This presentation demonstrates ways Pinterest (interest boards), Smore (flyer design), Doodle (online scheduling), Piktochart (infographics) and Bunkr (online presentations) can be utilized by librarians to take the lead on campus with the latest technology and connect the library with the campus community.