Library and Information Science Commons^™

Testing Of The Quality Of Service Provision Of Lagos State University Library, Lagos, Nigeria, Esther Motunrayo Ekeh

Library Philosophy and Practice (e-journal)

This study will be very important because it is the first study will discuss in details the services which are available in Lagos State University Library. The researchers in this study will test and measure the quality of the services, and also test the user's satisfaction about these services and what are the users' needs. Total samples of 100 users of students were used in this study and a descriptive statistics were used to tabulate obtained results and gap analysis was used. Moreover, the researcher will examine the usage of library, the physical environment of the library, library collections, library …

Measurement Of Information: A Review Article, Dariush Alimohammadi

Library Philosophy and Practice (e-journal)

Purpose - Measurement of information has long been studied for many years from different perspectives. Acknowledging this diversity, the article aims at reviewing approaches to the information measurement.

Design/methodology/approach – Literature review method was used to analyze and interpret main approaches of measuring information.

Findings - Logarithm, volume, syntax, probability and entropy, quantity, impact, value, and energy of information were identified and investigated in detail as the major approaches to the information measurement.

Originality/value - Discussing strengths and weaknesses of each approach, it concludes that a multi-dimensional approach would help us measure the information more accurate.

Reliability And Validity Of Michigan School Libraries For The 21st Century Measurement Benchmarks, Natosha Nicole Floyd

Wayne State University Dissertations

The purpose of this study was to examine the psychometric properties of the Michigan School Libraries for the 21st Century Measurement Benchmarks (SL21). The instrument consists of 19 items with three subscales: Building the 21st Century Learning Environment Subscale, Teaching for 21st Century Learning Subscale, and Leading the Way to 21st Century Learning Subscale. The sample consisted of 54 respondents who were administered the instrument in 2014 and 2015. Cronbach’s alpha for the total instrument was 0.807 (n = 19 items). Exploratory factor analysis (EFA) was used to measure construct validity. The findings derived from the EFA did not tend …

Measuring The Quality Of The Website User Experience, Jeff Sauro

Electronic Theses and Dissertations

Consumers spend an increasing amount of time and money online finding information, completing tasks, or making purchases. The quality of the website experience has become a key differentiator for organizations--affecting whether they purchase and their likelihood to return and recommend a website to friends. Two instruments were created to more effectively measure the quality of the website user experience to help improve the experience.

Three studies used Classical Test Theory (CTT) to create a new instrument to measure the quality of the website user experience from the website visitor's perspective. Data were collected over five years from more than 4,000 …

The Dimensions Of Library Service Quality: A Confirmatory Factor Analysis Of The Libqual+ Instrument, Jody Condit Fagan

Libraries

The LibQUAL + instrument has been widely adopted by libraries to evaluate user perceptions of library service quality. Studies combining groups (e.g., Lane et al., 2012) have shown high correlations between two factors, suggesting the possibility that a two-factor model may fit as well as the three-factor model theorized by the developers. Also, previous studies have not closely examined residuals to analyze local misfit in the context of theory but instead have often correlated error terms to improve model fit. This study uses LibQUAL + responses from undergraduates at a public, comprehensive university to test three-factor, two-factor, and one-factor models …

Supporting Inquiry By Identifying Gaps In Student Confidence: Development Of A Measure Of Perceived Competence, Marilyn P. Arnone, Ruth V. Small, Rebecca Reynolds

School of Information Studies - Faculty Scholarship

Critical to inquiry-based learning is information literacy. Educators can enhance students’ experiences during the inquiry process if they are aware of the skill areas in which students either have or lack confidence. This article describes the development and psychometric properties of the Perceived Competence in Information Skills (PCIS) measure. Educators can use the measure to support student inquiry by identifying and addressing gaps in student confidence. The measure is freely available through Syracuse University’s Center for Digital Literacy.