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Full-Text Articles in Library and Information Science

F Is For Feminism: Mainstreaming Feminist Leadership In Academic Libraries, Shana Higgins Jan 2023

F Is For Feminism: Mainstreaming Feminist Leadership In Academic Libraries, Shana Higgins

Library Faculty Publications & Presentations

Gender and whiteness structure library work in ways that continue to lack sustained critical attention, particularly in the research literature on library leadership and management. In 2020 just over 83% of librarians identified as women and as white, non-Hispanic. And 78.6% of library technicians and assistants identified as white, non-Hispanic. These demographics make librarians a slightly less diverse workforce than other professionals in educational jobs. Despite being a female-intensive and overwhelmingly white profession, the scholarship on leadership and management published in mainstream library and information science journals (LIS) rarely employs explicitly feminist frameworks or perspectives. By using critical feminist analyses …


Digital Research Proficiency In Information And Communication Technology Skills Employed By Secretarial Staff And Business Teachers In Day-To-Day Administration And Training In Secondary Schools, Honesta Chidiebere Anorue, Ogenyi Ochehe, Maureen Anayo Madu Nov 2022

Digital Research Proficiency In Information And Communication Technology Skills Employed By Secretarial Staff And Business Teachers In Day-To-Day Administration And Training In Secondary Schools, Honesta Chidiebere Anorue, Ogenyi Ochehe, Maureen Anayo Madu

Library Philosophy and Practice (e-journal)

Not only does Information and Communication Technology (ICT) have the potential to increase the efficacy and efficiency of teaching and learning, it also has the potential to lessen administrative obligations. This study investigates the extent to which secretarial staff and business teachers use of digital research proficiency in information and communication technology skills in their day-to-day interactions in secondary schools in Benue State. Specifically, a descriptive survey research approach was used for this investigation.The study tested four hypotheses and answered four research questions at 0. 05 level of significance. The study's population was 53 respondents that comprised 38 business teachers …


Leading From The Center Out: The Joint Library Services Leadership Team At James Madison University, K.T. L. Vaughan, Kristen S. Shuyler, Kelly N. Miller-Martin, Erika Peterson Apr 2019

Leading From The Center Out: The Joint Library Services Leadership Team At James Madison University, K.T. L. Vaughan, Kristen S. Shuyler, Kelly N. Miller-Martin, Erika Peterson

Kristen S. Shuyler

In a system with multiple service points, how can leadership work together to keep the library as a whole relevant and central to students? James Madison University Libraries created the Joint Library Services Leadership Team, which works outside traditional departmental silos to provide coherent, consistent, and collaborative services regardless of location.

Three major service points of James Madison University Libraries, the two main library circulation/reference departments and the media resources center, have historically been both physically and philosophically separate from each other. Although the departments shared common goals of providing excellent student learning-focused services, they did not systematically work together …


Project Management In Libraries, Jennifer A. Bartlett Nov 2018

Project Management In Libraries, Jennifer A. Bartlett

Library Faculty and Staff Publications

This issue's "New and Noteworthy" column focuses on several books, journal articles, and websites that will serve as an introduction to project management in library and information organization settings.


Practical Management Or Practical Magic: A Conversation With Lance Werner And Julene Jones. Managing Dysfunctional Environments, Julene L. Jones Jun 2018

Practical Management Or Practical Magic: A Conversation With Lance Werner And Julene Jones. Managing Dysfunctional Environments, Julene L. Jones

Library Presentations

Presentation and discussion on the topic of working in or managing dysfunctional environments.


Picking Up The Pieces: Managing People During And After A Reorganization, Catherine B. Soehner Jun 2018

Picking Up The Pieces: Managing People During And After A Reorganization, Catherine B. Soehner

Library Philosophy and Practice (e-journal)

Libraries need to change rapidly in response to advances in technology, expectations of users, funding, and other pressures from both inside and outside the library. Often library administration/management reorganizes personnel, duties, and departments to accomplish new goals and to shift focus of library services. Both during and after a reorganization, employees respond to the changes in a wide variety of ways, ranging from acceptance and positivity to anger and resistance. Fortunately, administrators and managers have a variety of tools available to help employees deal with change and to move them toward success. There are many books and articles on the …


Practical Management Or Practical Magic: A Conversation With Julene Jones And Nyama Reed. Difficult Conversations With Those You Supervise, Julene L. Jones May 2018

Practical Management Or Practical Magic: A Conversation With Julene Jones And Nyama Reed. Difficult Conversations With Those You Supervise, Julene L. Jones

Library Presentations

Presentation and discussion on the topic of difficult conversations between supervisors and those they supervise.


Common Management Gaps In The Life Cycle Of Digitized Objects, Jocelyn Wehr Nov 2016

Common Management Gaps In The Life Cycle Of Digitized Objects, Jocelyn Wehr

Central Plains Network for Digital Asset Management

Presented from the perspective of someone responsible for creating the digital objects that will eventually be included in a digital preservation program, this poster session will identify common issues that make the management and preservation of digital objects more challenging. Digital preservation needs to be talked about within the digitization workflow, because it takes a lot of work to produce the best digital objects possible. We are often focused on the immediate use of the digital objects and less focused on their long-term use. Even with best practices in mind, there is often an immediate need (patron orders, for example) …


The Impact Of Technology Acceptance And Openess To Innovaion On Software Implementation, Michael Marin Bertini Jan 2016

The Impact Of Technology Acceptance And Openess To Innovaion On Software Implementation, Michael Marin Bertini

Walden Dissertations and Doctoral Studies

Senior management decisions to foster innovation and adopt new technology solutions have serious implications for the success of their organization change initiatives. This project examined the issue of senior management decision or reasons of their decision to adopt new Enterprise Resource Planning (ERP) systems as a solution to solve their business problems. This project investigated the degree that perceived ease of use and usefulness of the ERP system influenced decisions made by senior managers to innovate. Roger's diffusion of innovations theory and Davis technology acceptance model theory were used to predict when senior managers were open to innovation, and whether …


Leading From The Center Out: The Joint Library Services Leadership Team At James Madison University, K.T. L. Vaughan, Kristen S. Shuyler, Kelly N. Miller-Martin, Erika Peterson Oct 2015

Leading From The Center Out: The Joint Library Services Leadership Team At James Madison University, K.T. L. Vaughan, Kristen S. Shuyler, Kelly N. Miller-Martin, Erika Peterson

Libraries

In a system with multiple service points, how can leadership work together to keep the library as a whole relevant and central to students? James Madison University Libraries created the Joint Library Services Leadership Team, which works outside traditional departmental silos to provide coherent, consistent, and collaborative services regardless of location.

Three major service points of James Madison University Libraries, the two main library circulation/reference departments and the media resources center, have historically been both physically and philosophically separate from each other. Although the departments shared common goals of providing excellent student learning-focused services, they did not systematically work together …


Table Of Contents Jan 2015

Table Of Contents

Journal of International Technology and Information Management

No abstract provided.


From The Desk Of The Editor Jan 2015

From The Desk Of The Editor

Journal of International Technology and Information Management

No abstract provided.


One Model For Creating A Career Ladder For Library Support Staff, Jane Fama, Elaine Russo Martin Jun 2014

One Model For Creating A Career Ladder For Library Support Staff, Jane Fama, Elaine Russo Martin

Jane Fama

This article describes a unique career ladder model for library support staff. Major components include a promotion in place opportunity based on specified achievement levels, competencies, cross training, and measurable evaluation. The authors discuss the background, development, and program description of the career ladder model.


Matching Staff And Projects, Ruth E. Bryan Apr 2014

Matching Staff And Projects, Ruth E. Bryan

Library Presentations

No abstract provided.


Wikis: The Perfect Platform For Library Policies And Procedures, Melanie J. Dunn Oct 2012

Wikis: The Perfect Platform For Library Policies And Procedures, Melanie J. Dunn

The Southeastern Librarian

The term wiki, derived from the Hawaiian adjective “wiki wiki” meaning quick or fast, was coined by Ward Cunningham who created the original WikiWikiWeb for the Portland Pattern Repository (Leuf, 2001, 15). Touted by Cunningham as “the simplest online database that could possibly work” (Cunningham, 2002, June 27) “ wiki” is alternately used to refer to both a wiki website and the software used to create and maintain it and was designed to allow multiple users to collaborate in its development (Klobas 2006, 3). Wikipedia is perhaps one of the best examples, as well as the most recognized, of wikis. …


Teaching With The Situation: Jersey Shore As A Popular Culture Example In Information Literacy Classes, Amy Springer Apr 2012

Teaching With The Situation: Jersey Shore As A Popular Culture Example In Information Literacy Classes, Amy Springer

Amy Springer

No abstract provided.


Teaching With The Situation: Jersey Shore As A Popular Culture Example In Information Literacy Classes, Amy Springer Feb 2011

Teaching With The Situation: Jersey Shore As A Popular Culture Example In Information Literacy Classes, Amy Springer

Libraries Staff Publications

No abstract provided.


Data-Driven Decision Making As A Tool To Improve Software Development Productivity, Mary Erin Brown Jan 2011

Data-Driven Decision Making As A Tool To Improve Software Development Productivity, Mary Erin Brown

Walden Dissertations and Doctoral Studies

The worldwide software project failure rate, based on a survey of information technology software manager's view of user satisfaction, product quality, and staff productivity, is estimated to be between 24% and 36% and software project success has not kept pace with the advances in hardware. The problem addressed by this study was the limited information about software managers' experiences with data-driven decision making (DDD) in agile software organizations as a tool to improve software development productivity. The purpose of this phenomenological study was to explore how agile software managers view DDD as a tool to improve software development productivity and …


Asset Reuse Of Images From A Repository, Deirdre Herman Jan 2011

Asset Reuse Of Images From A Repository, Deirdre Herman

Walden Dissertations and Doctoral Studies

According to Markus's theory of reuse, when digital repositories are deployed to collect and distribute organizational assets, they supposedly help ensure accountability, extend information exchange, and improve productivity. Such repositories require a large investment due to the continuing costs of hardware, software, user licenses, training, and technical support. The problem addressed in this study was the lack of evidence in the literature on whether users in fact reused enough digital assets in repositories to justify the investment. The objective of the study was to investigate the organizational value of repositories to better inform architectural, construction, software and other industries whether …


Assessing The Collaborative Knowledge Management Of The Market Dominant Organization, Jacob Olusola Ogunlade Jan 2009

Assessing The Collaborative Knowledge Management Of The Market Dominant Organization, Jacob Olusola Ogunlade

Walden Dissertations and Doctoral Studies

Dominant firms enjoy economic strengths which enable them to compete effectively in relevant markets through the use of collaborative knowledge management (CKM). While the literature is replete with general guiding principles for companies to adopt successful business strategies, there is very limited empirical research on effectively using CKM to improve company performance and market domination. The purpose of this study was to evaluate strategies for information sharing by companies to achieve better operations management and control, a wider range of customers, and stronger competitive edge in the global economy. Epistemological foundation for the study was provided by the literature on …


Exploring Knowledge Loss In The Contact Center: Key Loss Areas, Contributing Factors, And Performance Metric Implications, Elizabeth M. Herman Jan 2009

Exploring Knowledge Loss In The Contact Center: Key Loss Areas, Contributing Factors, And Performance Metric Implications, Elizabeth M. Herman

Walden Dissertations and Doctoral Studies

Knowledge loss, or organizational forgetting, is often overlooked in knowledge management frameworks, yet it costs organizations money, personnel, efficiency, and customer service. The purpose of this mixed model case study was to understand, using a model of forgetting as the conceptual framework, where and why loss occurred and to examine performance implications. An inbound telephone contact center was studied because of prolific changes in that industry regarding knowledge complexity and performance. The researcher interviewed 20 participants, observed 63 calls, and reviewed 3 months of performance data including average handle time, first call resolution percentages, and time spent on after call …


Making The Leap To Management: Tips For The Aspiring And New Manager, Femi Cadmus Jan 2009

Making The Leap To Management: Tips For The Aspiring And New Manager, Femi Cadmus

Faculty Scholarship

As the result of innate ability, a fortunate few are able to effortlessly transition from line positions. However, most of us need to plot the path to management astutely and with deliberation. Library professionals might also become "accidental" managers, finding themselves thrust into an unplanned and perhaps unwanted managerial position for which they were not prepared. This is particularly true in the current climate of constrained budgets characterized by restructuring, job freezes, and layoffs.