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Interlibrary Loan And Document Delivery In North American Health Sciences Libraries During The Early Months Of The Covid-19 Pandemic, Jennifer K. Lloyd, Kristine M. Alpi, Margaret A. Hoogland, Priscilla L. Stephenson, Elizabeth Meyer
Interlibrary Loan And Document Delivery In North American Health Sciences Libraries During The Early Months Of The Covid-19 Pandemic, Jennifer K. Lloyd, Kristine M. Alpi, Margaret A. Hoogland, Priscilla L. Stephenson, Elizabeth Meyer
Library Faculty Publications
Objective: The study purpose was to understand how early months of the COVID-19 pandemic altered interlibrary loan (ILL) and document delivery (DD) in North American health science libraries (HSLs), specifically the decision-making and workflow adjustments associated with accessing their own collections and obtaining content not available via ILL.
Methods: Researchers distributed an online 26-question survey through 24 health science library email lists from January 6-February 7, 2021. Respondents reported their library’s ILL and DD activities from March-August 2020, including ILL/DD usage and policies, collection access, decision-making, and workflow adjustments. In addition to calculating frequencies, cross-tabulation and statistical tests were performed …