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Examining Task Conflict And Team Atmosphere In Virtual Teams Engaged In Outsourced Project Work, Harold Carr Osborn

CCE Theses and Dissertations

Global teams have become commonplace. As teams have become more dispersed, leveraging outsourced resources has gained popularity. Outsourcing can be a prudent move financially; however, when it is inappropriately applied, the damage it produces can easily overshadow any financial gains. Such ill effects can include impaired employee performance and morale caused by decreased job security. Moreover, it can lead to a less favorable team atmosphere and increased task conflict.

This study examined the effects of team virtuality along with the strategic alignment of outsourcing on team performance. The research utilized the intervening processes theory (IPT). The IPT posits that the …