Library and Information Science Commons^™

Managing Decision-Making Bias In Erp Use By Smes, Connie L. Kahler

USF Tampa Graduate Theses and Dissertations

The purpose of this study is to examine the use of ERP and outputs by six decision-makers in one SME manufacturing organization and provide artifacts targeted to improve their pricing decisions. Through elaborated action design research, we collect data to diagnosis decision-makers concerns and identify decision making biases and errors. Using insights and collaboration, we design, implement and evaluate seven artifacts targeted to minimize four biases identified – overconfidence bias, optimistic bias, planning fallacy and representativeness.

The data collected during the diagnosis phase reveals that concerns fell into three primary themes: data, human interfaces, and cognitive bias. The seven combined …

Human Selection And Digitized Archival Collections: An Exploratory Research Project About Choice Of Archival Materials Digitized For Online Public Availability, Randy Nelson Smith

Theses and Dissertations

Our collective memory, the history that is cultivated through reflection, documentation, and consensus of historical data, is predicated upon the citizenry having access to the historical materials that society has created. Digitization has enabled greater public access to those materials. However, are items being scanned or digitally photographed to create surrogates that are then not made available to the world? The impetus for this study is to delve into whether or not intentional or unintentional personal choices play a role in determining which items archivists transform into digital surrogates; both in the decision of what to digitize and what to …