Library and Information Science Commons^™

The Feasibility Of A Computer-Based Library Reference Interview, Stephen C. Weiss

All Graduate Plan B and other Reports, Spring 1920 to Spring 2023

The feasibility of a computer-based library reference interview is forecasted through an analysis of the literature concerned with primary aspects of the library reference interview, concept formation, computer concept formation, computerization of reference service and the future of reference service. The state of the art is discussed in light of specific computer programs currently available for the automation of library reference service. Factors supporting and limiting the automation of library reference service are presented. Conclusions and recommendations are made for the realization of a computer-based library reference interview.