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Full-Text Articles in Library and Information Science

Measuring The Quality Of The Website User Experience, Jeff Sauro Jan 2016

Measuring The Quality Of The Website User Experience, Jeff Sauro

Electronic Theses and Dissertations

Consumers spend an increasing amount of time and money online finding information, completing tasks, or making purchases. The quality of the website experience has become a key differentiator for organizations--affecting whether they purchase and their likelihood to return and recommend a website to friends. Two instruments were created to more effectively measure the quality of the website user experience to help improve the experience.

Three studies used Classical Test Theory (CTT) to create a new instrument to measure the quality of the website user experience from the website visitor's perspective. Data were collected over five years from more than 4,000 …


An Investigation Of Information Literacy Of International Graduate Students: Skills, Challenges, And Needs, Yousef Ayoub Jan 2016

An Investigation Of Information Literacy Of International Graduate Students: Skills, Challenges, And Needs, Yousef Ayoub

Electronic Theses and Dissertations

Information literacy at higher education institutions is an important issue at the local and national levels. In 2000, the Association of College and Research Libraries (ACRL) created a set of information literacy standards and asked academic institutions to incorporate them into their college curricula (ACRL, 2000). The ACRL states that, to be considered information literate, a person must be able to recognize when information is needed and be able to locate, evaluate, and use effectively the needed information (ACRL, 2000). Academic institutions follow these standards to teach their students information literacy skills and assist them to become lifelong learners. Library …